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  6. Eco Tree Hotel

Eco Tree Hotel

Hotel
1, Jalan Melaka Raya 9, Melaka Raya, Melaka City Center, Melaka City, Malaysia, 75000
Exterior / Building
Lobby
Lobby
See all photos
Impressive
8.7/10
According to 292 guests
1 guests talked about excellent serviceNice hotel with nice services.
Fransiska C.
See all reviews
Based on 194 traveler reviews
AC
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Mahkota Medical Centre
(0.49 km)
Dataran Pahlawan Melaka Megamall
(0.67 km)
Mahkota Parade
(0.70 km)
A'Famosa
(0.82 km)
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Review by Traveloka users
Review

Based on 160 reviews

8.7
Impressive
Fantastic
98
Very Good
164
Satisfying
16
Average
14
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.8
- Family vacation
Good. But can improve more on cleaning as we found a pair of socks under the bed that is not ours.
8.8
All going smooth and perfect
8.5
- Shopping & Culinary
Did not like the cupboard inside the bathroom
9.1
- Business travel
Too little breakfast style needs to be strengthened!
8.8
- Romantic Vacation
One night stayed in Executive Deluxe Twin (room 702) on 01/11/2017. Clean and comfortable bedroom except the bathroom exhaust fan out of order caused an unpleasant smell in the room and the dry area of the bathroom not drying. No sandal, cotton bud and shower cap in the room.
10
- Romantic Vacation
Clean, good service, overall was great! Will definitely stay at Eco Tree again next time.
9.7
- Romantic Vacation
Will definitely stay at Eco Tree again next time.
5.4
- Family vacation
Terrible. Room is very dirty full of fingerprints on tables and glass door. Hairs on the bed and many stains and dusty. Pillows is brownish instead of white and small. Sofa and cushion is broken,dirty and lumpy. Everything is different from pictures. No bellboy, no welcome service. Reception area is dark and lack of staff. Totally not appealing and not of 3 star quality when you walk in. Served lousy breakfast with only few selection. Don't even want to eat when we see it. Each floor come with 2 small lifts, waited really long time in the morning. First and last time. Rm200++ for this kind of quality of hotel and service are you kidding me.
9.6
- Family vacation
It was a great short stay at eco trip. Really a good bargain
8.2
- Romantic Vacation
Room 315 dirty carpet, dirty toilet bowl. Some poor quality TV channels. Excellent bed comfort, great amenities & services, good wifi, good location.
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Based on
194 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business22
Couples50
Solo travel10
Family56
Friends getaway36
Rating Result
Very Bad
16
Bad
20
Average
48
Very Good
82
Extraordinary
28
sonny l
Good Location Hotel
One night stayed in Executive Deluxe Twin room (room 702) on 01/11/2017. Comfortable bedroom with good lighting designed to lightened up the room, cooled air-con, strong water pleasure except bathroom exhaust fan out of service caused the bathroom dry area are not drying and also unpleasant damp smell in the room. No sandal, cotton bud & shower cap. Good opened car park space with security guard.
Couples - Nov 6, 2017
alohafc9
Terrible
We checked in our stay on 27 oct 17 in room 201 premier suite. I had to say it was really terrible when we see the condition of the room. We bought this room from traveloka at rm200++ and the review from traveloka seems okay and acceptable but the truth is not. (is that a fake review by the hotel i wonder) First there is no one at the concierge to greet the guest even bell boy we had to carry our own luggage. Lobby area looks dark and unappealing with only 2 staff. We were told that rm10 will be charged for the breakfast for my 4 year old son. It's not much but it's the first time that we heard this after we have visited many of the hotels. Room: The sofas are old and broken , cushions are thin and lumpy. Finger prints, stains are all over the glass door and tables. Theres even biscuit crumps over the table. Beds and pillow are dirty, dusty and a lot of small hairs. There were 2 pillows looks brownish instead of white. I doubt they have change it after the previous customers. TV sound not working but there are few more chanels beside local chanels. We have made our complain to the reception and first they said the hotels are fully booked but my husband insist to change because it's really unacceptable then they finally agree to change but we have to wait for them to check for availability so we said we go out for lunch and come back. Before we go my husband told the reception to drop our luggage into the room when the room is ready. After 3 hours we went back to the hotel our luggage still at the reception floor. We were relocated to room 301 but still at the north wing. We asked the reception is the room really clean this time before we collect the key the reception said yes. When we stepped into the room, it's looks cleaner than the previous room. But we still find bed stains, hairs and table stains.obviously their housekeeping not doing the job. the sofa and cushion still look the same like previous room it's broken and lumpy we don't really want to sit on it. Overall the room are dusty also looks dirty I had to keep telling my kid don't touch this don't sit there all the times. For the bed, we had to call the housekeeping to change the bed sheet and pillow case because of hairs, stains and dust. And for the pillows, TV sound works fine now but only come with 4 local Chanels in this room my son was really dissapointed without any cartoon Chanel but there was Disney Chanel back in room 201. For the breakfast, there are only few choices served and it's really unappealing so we didn't have it we rather eat out. Overall it's really bad for a "3 star hotel". We felt cheated by the photos. It's definitely not worth the price and stay. Even Boutique hotel is much cleaner and much comfortable for stay I could say and they are cheaper than this kinda facilities and quality provided.
Family - Oct 27, 2017
Grei S
Eco Tree, where?
There is little wrong with this hotel, the rooms are ok, a bit damp smelly but ok, not much of a view looking over the car park but It’s not as if I expected to see the Taj Mahal or the Hanging Gardens of Babylon, I did though expect to see something that resembled “Eco” or even a Tree. Why the name, when we approached it was dark and all we could see was the light show from the rooftop nightclub and it didn’t look very eco-friendly. The beds are comfortable, aircon cool, showers hot with decent pressure and the included breakfast adequate if you get in early. The views from the rooftop pool are great but don’t expect to do laps, I could touch the bottom with the palm of my hand without getting my neck wet. The gym has some good machines with very nice views but resembles a glasshouse until the aircon cools the room down. Overall good value.
Family - Oct 25, 2017
MiriamLim
Decent
I would say this is a decent hotel. Rooms are alright since we were only there when we are heading to bed at night. Called the front desk for toothbrush and I was told that there will be a charge for it. This was surprising to me because I saw toothbrushes at my friends room and they did not ask for it. But there wasn’t any in my room. Please do standardised the items you have in the rooms. If not it is just confusing to your customers. The room I stayed in was in the old wing I believe. Was woken up a few times at night due to the kind of the water heater. It was really very very noisy at night. Breakfast spread was rather limited however still good enough for a simple breakfast.
Family - Oct 11, 2017
Jinny L
Eco Tree Malacca
This hotel looks good on the outside but when you step into the room, it has nothing. Everything you have to pay. You have to pay for room slippers. A lousy hairdryer, 3-in-1 soap dispenser, 1 glass, the towel is like floor mat not white but grey. The bedsheet is dirty. When ask them to change they say the stains cannot be removed, it's like that! The kettle is yellowish. Very disappointing and they rate themselves as 3 stars hotel.
Friends getaway - Sep 16, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • In-room Facilities
    • Desk
    • Refrigerator
    • Hairdryer
    • In-room safe
    • TV
    • Shower
  • Public Facilities
    • Room service
    • Parking
    • WiFi in public area
    • Restaurant
    • Elevator
  • Food and Drinks
    • Bar
    • Breakfast
    • Cafe
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Non-smoking room
    • Banquet
  • Hotel Services
    • Laundry service
    • 24-hour Receptionist
  • Things to Do
    • Fitness center
    • Outdoor pool
  • Accessibilty
    • Wheelchair accessible
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Eco Tree Hotel is a good choice when you are visiting Melaka Raya.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Eco Tree Hotel

      Have fun with various entertaining facilities for you and the whole family at Eco Tree Hotel, a wonderful accommodation for your family holiday.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Eco Tree Hotel.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Eco Tree Hotel exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Eco Tree Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Eco Tree Hotel is the right place to stay.

      All bookings are subject to a MYR 2 Heritage Charge per room per night. This is to be paid directly to the hotel.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.