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  5. eRYA by Suria Hot Spring Resort Bentong

eRYA by Suria Hot Spring Resort Bentong

Lot 2527 Mukim Bentong, Bentong, Bentong, Pahang, Malaysia, 26700
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According to 102 guests
Food at cafe especially Kari Kambing is the best.
Ismamiza M. Y.
See all reviews
Based on 89 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
SWAT Paintball - Janda Baik
(8.95 km)
Genting Highlands
(10.99 km)
Bentong Hospital
(12.98 km)
SMK Mahmud
(42.28 km)
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Review by Traveloka users

69 Traveloka customers have stayed in this hotel and given reviews:

Great and recommended. Will make 2nd trip
Cleanliness of the hotel needs to be improved and the variety of food for breakfast need to be improved.
Food at cafe especially Kari Kambing is the best.
Very clean and comfortable, will come there again
When I'm check in and go to room, room not already to stay because room still dirty after other visitors. Then we complain and reception change room. When we want to entry to room, we can't because card security is expired. Bad experience stay in here.
Great and it was a good place for family gathering
Breakfast food need improve, child facility need more
Ants everywhere. Aircond leaked. Jacuzzi very dirty.
Cleanliness and meals is still need a lot of improvement. Service is good.
Overall, it's a good and clean hotel.
Based on
89 reviews
Review from
Solo travel1
Friends getaway13
Rating Result
Very Bad
Very Good
Amazing view with natural hot spring pool
This is a great weekend getaway for those who live in KL. The journey took around 1 hour. I booked a room with 3 single beds. The room is spacey. They provide drinking water, instant coffee and refrigerator. They need to improve in cleanliness. My room's AC is not cool. But when I called the maintenance, they respond to it immediately and I'm really thankful for that. They have 2 kind of pools: hot and cool with private access door to it to ensure privacy of the guest. For breakfast and room service, they have very limited choices. The location is quite far from the nearest town (~16km) and nearest shop is around 10km. So please buy everything you need before reach here.
Family - Nov 5, 2017
Suria Hot Springs Is a Hidden Gem
We went here for the 3rd day of Raya on a family vacay. We had 2 rooms, 7 adults and 5 kids. It was a very pleasurable experience. The highlight of this property is the natural hot water springs. They have a huge kiddie pool at normal temperature and 2 hot spring pools for guests only. It’s really mellow compared to the public hot spring on the other side of the property. It was very pleasant for the adults to lounge around the hot spring dangling your feet, while the kids were having a blast in the kiddie pool. Even though, the hotel was packed due to the holidays (Raya & SEA games), the pool area was chill. The room was adequate and basic. 3 beds, TV, AC, hot water shower. It was clean and well maintained. Had room service, most was good and reasonable, but the chicken had to be sent back due to being undercooked. We also were supplied for a continuous picnic. It was a nice retreat and reset from KL and it’s only an hour and some drive from the city. Definitely will recommend and I intend to return.
Family - Sep 28, 2017
Never going back again
My parent, my sis and myself stayed for a night last week. We booked through Agoda so checking in was simple and fast. Even though it is only 3 floors but there is elevator. The room was very clean. Bathroom was clean, towels were clean too. The bathroom sometimes may have cigarette smell because the window to ventilate the bathroom is near to the corridor where people smoke. But I was fine with that, the smell don't stay long. Be mindful that it's near mountain area so the line were quite weak most of the time. So sometimes it may be difficult to make phone calls and surf internet even though WIFI is provided. TV reception from TV server was also weak, the shows could stop for a few minutes to a few hours. The foods and beverages are average. Again there were some minor issues. First time I drank warm apple juice when I expected it to be cold. Waited for 45 minutes for my Bolognese pasta. The meat they used for my pasta tasted exactly like cheap burger patties. Went to the sink to wash my hands, it was unbelievably dirty with stains and foods. Breakfast was included, it's called buffet but there were only fried rice, fried kuey teow, sausages, eggs, baked beans. The foods were all cold and salty. However, there are a few points that I just couldn't bear. Firstly, the door of the hotel room do not have a peak hole, no doorbell, no security lock, nothing. So when someone knock on the door what should the hotel guest do? No peak hole to see who is outside, no security lock to open the door and check. It is a very big security problem there. Besides, they have this 'alarm system' in the card reader. It's not loud, it rings if the door is open for more than 15 secs, It is only loud enough for the guest to hear it, which remind the guest that the door is not properly closed. On that night itself, it was quite late so it was rather quiet. I heard someone's 'alarm' ringing for like half an hour. It's literally calling out to everyone 'Welcome to break into my room'. So I would say it is not a wise decision to have the alarm. The sound proofing was so freaking damn poor. It's literally paper wall. In the afternoon I could actually hear people next door talking and laughing. And when there were guests walk passed your room, you also heard their conversation clearly. And it is not a carpeted corridor, you hear children running and stumping the floor everytime they pass by. During the night, there were some inconsiderate guests, talking so loud. Instead of knocking on the door, they just bang the door and yelled at people inside the room to open the door. Due to all these sound pollution I did not have a good night rest.
Family - Sep 18, 2017
Chucky R
Shortage of staff
I have been several times here but seem like they didnt improve at all. Dinner took long to prepare and 1 hour just for drink. Morning breakfast is even worst. Inroom order even worst, took more than 4 hour and 2 reminder call just for mushroom soup and garlic bread. Hotspring is however well cleaned.
Family - Sep 3, 2017
One things about this resort is not only the facilities provided, but the STAFF`S give the great service to all guests in the resort..... I stayed for one night during MIKHA Family Day, really enjoyed with resort environment that located far away from busiest cities of KL... The interesting of this resort is located in the heart of Tropical Rainforest and Hot Springs at Bentong, Pahang... My brother, sister and cousins love to swim at pool.... The Three Ladies and Manager at Front Office is very friendly and smiling all the times since check in till check out... Thanks to Ayah Long and his staff who organized Sukaneka, they make our families feel crazy, funs, enjoyable and happenings.... Thanks to Kitchen and Restaurant staff for cooked Ayam Goreng Berempah that requested from my Dad since its finished from the lunch buffet... Love it....!! Thanks to two maintenance staff who repair for the door lock and power trip at my grandmother room #505 and they very helpful... Housekeeping and Gardener staff is very friendly and keep smiling all the times... Sorry to say, i can't remember all the staff names.... BTW, keep it up for a great service...!!! I wish, I will come here again... Thanks for the hospitality.....!!!!
Family - Aug 30, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Heater
    • Swimming pool
    • Recreation room
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Theatre/auditorium
  • Hotel Services
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
  • In-room Facilities
    • Cable TV
    • Desk
    • Shower
  • Things to Do
    • Children play area
    • Outdoor facilities
    • Pool sun loungers
  • Accessibilty
    • Access friendly
    • Wheelchair accessible
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Food and Drinks
    • Snacks
  • Transportation
    • Car rental

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      eRYA by Suria Hot Spring Resort Bentong is a hotel in a good neighborhood, which is located at Bentong.

      Not only well positioned, but eRYA by Suria Hot Spring Resort Bentong is also one of hotels near the following Genting Highlands within 10.99 km and MARA University of Technology Pahang within 83.67 km.

      About eRYA by Suria Hot Spring Resort Bentong

      For you, travelers who wish to travel comfortably on a budget, eRYA by Suria Hot Spring Resort Bentong is the perfect place to stay that provides decent facilities as well as great services.

      Have fun with various entertaining facilities for you and the whole family at eRYA by Suria Hot Spring Resort Bentong, a wonderful accommodation for your family holiday.

      This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at eRYA by Suria Hot Spring Resort Bentong.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from eRYA by Suria Hot Spring Resort Bentong exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      eRYA by Suria Hot Spring Resort Bentong is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, eRYA by Suria Hot Spring Resort Bentong is the right place to stay.

      You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
      Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

      You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.
      Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
      Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.