Excellent Service Suites at Times Square

Hotels
5.4
/10
Fair
64 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Nice enviroment ! i love the mall and view of kl tower n twin tower! My agent upgrade my room to a bigger room due to some problem in that room. definitely come back again .
Verified traveler
10.0
/ 10
I stay for 1 whole week, the staffs are friendly, room is clean & well-maintained. Best value hotel in central KL.
Verified traveler
10.0
/ 10
it was a nice trip ,there is big shopping mall at the hotel , the view was great and the stuff was so kind
In the Area
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Jalan Imbi, Berjaya Times Square, Tower No. 1 East Wing, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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Swimming Pool
WiFi
Elevator
Excellent Service Suites at Times Square is a hotel in a good neighborhood, which is located at Bukit Bintang.
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What's around Excellent Service Suites at Times Square

Jalan Imbi, Berjaya Times Square, Tower No. 1 East Wing, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Discover More About Excellent Service Suites at Times Square

Overview of Excellent Service Suites at Times Square

Discover the unique charm of Excellent Service Suites at Times Square, a standout accommodation nestled in the vibrant heart of Times Square. Its prime location offers unparalleled access to the city's most iconic landmarks and bustling entertainment scene. Situated in the heart of the city, Excellent Service Suites at Times Square is a stone's throw from famous theatres, world-class shopping, and diverse dining options. With excellent public transport links nearby, exploring the wider city is a breeze.

Excellent Service Suites at Times Square is ideally suited for savvy travellers seeking a comfortable and convenient base for their urban adventures. Whether you're a solo explorer, a couple on a city break, or a group of friends ready to hit the town, its central location and well-appointed suites cater to a variety of needs.

Expect a stylish and contemporary atmosphere at Excellent Service Suites at Times Square. The suites are designed with modern aesthetics and comfort in mind, providing a relaxing retreat from the city's hustle and bustle.

Excellent Service Suites at Times Square

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Excellent Service Suites at Times Square

Featuring 30 rooms in total, Excellent Service Suites at Times Square offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, WiFi, Elevator.

Available Room Types

At Excellent Service Suites at Times Square, you can find a variety of room types to suit your needs. From cozy rooms perfect for solo adventurers to spacious suites, there's something for everyone. Each room is designed with comfort and convenience in mind, ensuring a relaxing stay.

All of these Excellent Service Suites at Times Square facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Excellent Service Suites at Times Square

Expect a vibrant yet relaxed atmosphere at Excellent Service Suites at Times Square. It's a place where you can unwind after a busy day of sightseeing or connect with fellow travellers.

Excellent Service Suites at Times Square attracts a diverse range of guests, from international travellers eager to explore the city to those seeking comfortable stays for work or leisure. Group travellers also find Excellent Service Suites at Times Square an ideal base for their adventures.

While Excellent Service Suites at Times Square may not offer organised activities, its prime location puts you right in the heart of the action. Explore the city's endless attractions, from world-class museums to vibrant nightlife.

Be mindful of fellow guests and respect quiet hours.

How to Get to Excellent Service Suites at Times Square

The nearest train and bus stations are conveniently located within walking distance of Excellent Service Suites at Times Square, providing easy access from all parts of the city.

For those arriving by taxi or ride-hailing services, simply provide the address of Excellent Service Suites at Times Square and you'll be dropped off right at the doorstep.

Excellent Service Suites at Times Square is within easy walking distance of major attractions and neighbourhoods, making it an ideal base for exploring the city on foot.

Food Near Excellent Service Suites at Times Square

While Excellent Service Suites at Times Square may not serve breakfast or drinks on-site, you'll find a plethora of options just steps away.

For those who prefer self-catering, some suites may offer kitchen facilities. Check with Excellent Service Suites at Times Square directly for availability.

Within a short walk of Excellent Service Suites at Times Square, you'll find a variety of cafes, convenience stores, and restaurants to suit all tastes and budgets. From quick bites to sit-down meals, the options are endless.

Things to Do Around Excellent Service Suites at Times Square

Excellent Service Suites at Times Square's central location puts you within easy reach of the city's top tourist attractions. Explore iconic landmarks, world-class museums, and vibrant cultural spots.

Immerse yourself in the local culture by visiting nearby markets, museums, and parks. There's always something new to discover.

For solo travellers, a day of exploring museums and parks followed by an evening at a local theatre is a must. Group travellers can enjoy a visit to a nearby sporting event.

Why Excellent Service Suites at Times Square is Popular Among Travelers

Excellent Service Suites at Times Square is a popular choice among travellers due to its unbeatable location, comfortable suites, and excellent value for money. It's the perfect base for exploring all that the city has to offer.

Tips for First-Time Visitors

For solo travellers, a room on a higher floor may offer better views and quieter surroundings. Families may prefer a larger suite with more space to spread out.

Pack comfortable shoes for exploring the city on foot. A universal adapter is also a good idea for international travellers.

Be aware of local customs and etiquette, such as tipping in restaurants and respecting personal space.

Best Time to Stay at Excellent Service Suites at Times Square

The best time to visit depends on your preferences. The shoulder seasons (spring and autumn) offer pleasant weather and fewer crowds.

Check the city's event calendar before you go. Festivals and other events can impact availability and prices.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

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  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
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  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Excellent Service Suites at Times Square

Others Excellent Service Suites at Times Square
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Spa

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Poolside bar

Hotel Services

  • Laundry service
  • Tours

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Excellent Service Suites at Times Square

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 70 for adults and MYR 70 for children
  • Rollaway bed fee: MYR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Reception, East Tower A]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Excellent Service Suites at Times Square
30
Another facilities in Excellent Service Suites at Times Square
Hot tub, Indoor pool, Spa, Others, Safety deposit box

Frequently asked question in Excellent Service Suites at Times Square

What are available facilities at Excellent Service Suites at Times Square?
There are top facilites at Excellent Service Suites at Times Square such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Excellent Service Suites at Times Square?
The standard check-in time at Excellent Service Suites at Times Square is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Excellent Service Suites at Times Square provide breakfast?
Yes, Excellent Service Suites at Times Square provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Excellent Service Suites at Times Square have?
Excellent Service Suites at Times Square is a 3.0-star hotel.
How many rooms does Excellent Service Suites at Times Square have?
Excellent Service Suites at Times Square has 30 rooms in total.
See All

More Reviews from Other Guests in Excellent Service Suites at Times Square

5.4
Fair
From 62 reviews
Cleanliness

5.2

Room Comfort

5.4

Location

7.6

Service and Facilites

5.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Excellent Service Suites at Times Square

Number of reviews per page
20
40
Top reviews
Cher
2.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

•NOT A HOTEL! BOOK AT YOUR OWN RISK •Unclear instructions that upon arrival you would need to call the "agent" for your room. •Number stated was unreachable, forcing us to call Expedia.sg (calling back to SG = expensive) to get another contact number. •The service was unacceptable, when we got through to the number that was given to us by Expedia.sg the person was rude and had absolutely no manners asking us "so what you want me to do! " when We only asked where we should go to check in. •Pictures on Expedia are totally different from what the room actually looks like. (Yellow sheets, old dirty furniture (that looks like they would have bugs in them), dingy and dark. What was worse was that it was filled with the stale stench of cigarettes) •Was promised to check in at 2pm but was delayed and was only greeted with a unmade room at 3pm. •We cancelled our reservation upon looking at the state of the room. The room is not worth saving that extra $100-200 for comfort and service.
Read More
Verified traveler
2.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

Room was dirty sheet was dirty etc don't book here I will never
swt
4.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

old furniture, but the view is good.
Kjell
2.0
/10
Reviewed 464 week(s) ago

Hotels.com verified review

Pictures fr.o.m. Boking not the same as reallity. Dirty room. Do not rent this.
Khoo
6.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

I booked a single bedroom with 1 king size bed and 1 single bed but the hotel give me a room with 2 single beds. Then they offered me with breakfast ( for 2 persons only) and a very thin matress. It is really un-comfortable for 3 adults. Really unsatisfactory.
Verified traveler
2.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

First experince staying a apartment instead of a hotel. very much recommended that u stay at berjaya time square hotel instead of service apartment at berjaya time square. please be prepared that there is no room service as there is no phone in the room and you have to pay for your parking fee( we paid RM36 for 1.5day) . there is a hand soap if u dun bring ur toiletries for shower (luckily i brought mine). good luck to all hv choose Excellent Suites at Times Square...its so not Excellent after all
Read More
Verified traveler
10.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

Nice enviroment ! i love the mall and view of kl tower n twin tower! My agent upgrade my room to a bigger room due to some problem in that room. definitely come back again .
maira
8.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

very nice hotel,close to the shopping complex n the room very safe,silent n clean..i like the hotel
Kristian
6.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

The manager Karim went above and beyond to help us enjoy our stay - but the older room let us down a few times. The location was awesome and the hotel pool was really world class. We have a really large 2 bedroom suite with awesome views - at first we were really impressed. But in the light of day the room was very dated and dirty. It appeared to have poo on the toilet walls and cigarette ash in the corner of the bathroom. The internet didnt work! Karim tried many times to get it working or log us into other suites but we never got there. Which was a massive inconvenience. The kids were excited by the giant plasma tv - but it too didnt work and was replaced by an older box style which didnt work for the first day. The manager Karim really was a great guy who really looked after us!
Read More
Verified traveler
2.0
/10
Reviewed 503 week(s) ago

Expedia Group verified review

Vary bad no service at all Too dirty no staf taxi drivers don't know it not hotel
Aisyah
6.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

Good location, easy to get food, lots of store around. only the room cleanliness need to improve
Shawn
2.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

This is the worst ever stay I've had booking through hotels.com. This is not managed by the Berjaya Times Square even though some facilities are co-shared. The apartment is owned 3rd party by Dnata travel group that have an office in Times Square. I paid for 3 single beds and 1 queen bed as advertised by hotels.com. However, there were only 2 single beds and 1 queen bed. This is unacceptable as one of us had to sleep on the couch. We were only allowed to check in past 2.30pm as they had not prepared the room on time. Additionally, they did not accept card payment at all. We had to pay the full amount upfront including the deposit. We were not given any options whatsoever. This place is atrocious and no one should patronise this scam of a service.
Read More
Verified traveler
10.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

I stay for 1 whole week, the staffs are friendly, room is clean & well-maintained. Best value hotel in central KL.
Verified traveler
10.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

it was a nice trip ,there is big shopping mall at the hotel , the view was great and the stuff was so kind
Dissatisfied
2.0
/10
Reviewed 538 week(s) ago

Expedia Group verified review

We booked the service apartment two months back. However, we did not managed to check in to the service apartment on the day of arrival as the agent was contactable. We were told by the staff from Time square that Excellent Service is another business entity and they were unable to assist us. Multiple attempt to contact the agent was to no avail and we were unable to get any assistance from the neither the management of Time Square or from Expedia helpdesk. My friends and I were left stranded without a place to stay.
Read More
Mohamed Rafi
6.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

On the 1st daythey already screw up our stay,they have overlook at our booking.We ended up staying at Federal hotel as alternative.On the 2nd day we we transfer to the suite at Time Sq. The carpet is dirty.The bed mattress was hard and uncomfortable. The towels were so dirty with stains.There was no wifi or any tv channel as we can only find 2 blurry channel.No iron or hair dryer.It was not manage by Time Sq hotel but by a private agent.
Read More
Chung
4.0
/10
Reviewed 554 week(s) ago

Hotels.com verified review

Room was Big and good but not lack of cleanliness. Toilet bowl was dirty.
Cheong
4.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

1) The exact room condition is totally different from the attached picture. 2) The air-conditioner was noisy for the whole night. 3) Nice and friendly owner.
Verified traveler
2.0
/10
Reviewed 559 week(s) ago

Hotels.com verified review

Wasn't a pleasant stay. Other than the strategic location, the room lacked of amenities. Only two bath towels provided, not even a bath mat and face towels. Hassle checking in, with no receptionist manning the bookings. Rooms are handled by individuals instead.
Hani
8.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

Staff is helpful & friendly. The room is clean with comfortable bed. Location excellent.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Excellent Service Suites at Times Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.4
Fair
From 62 reviews
Cleanliness

5.2

Room Comfort

5.4

Location

7.6

Service and Facilites

5.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Excellent Service Suites at Times Square

Number of reviews per page
20
40
Top reviews
Cher
2.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

•NOT A HOTEL! BOOK AT YOUR OWN RISK •Unclear instructions that upon arrival you would need to call the "agent" for your room. •Number stated was unreachable, forcing us to call Expedia.sg (calling back to SG = expensive) to get another contact number. •The service was unacceptable, when we got through to the number that was given to us by Expedia.sg the person was rude and had absolutely no manners asking us "so what you want me to do! " when We only asked where we should go to check in. •Pictures on Expedia are totally different from what the room actually looks like. (Yellow sheets, old dirty furniture (that looks like they would have bugs in them), dingy and dark. What was worse was that it was filled with the stale stench of cigarettes) •Was promised to check in at 2pm but was delayed and was only greeted with a unmade room at 3pm. •We cancelled our reservation upon looking at the state of the room. The room is not worth saving that extra $100-200 for comfort and service.
Read More
Verified traveler
2.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

Room was dirty sheet was dirty etc don't book here I will never
swt
4.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

old furniture, but the view is good.
Kjell
2.0
/10
Reviewed 464 week(s) ago

Hotels.com verified review

Pictures fr.o.m. Boking not the same as reallity. Dirty room. Do not rent this.
Khoo
6.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

I booked a single bedroom with 1 king size bed and 1 single bed but the hotel give me a room with 2 single beds. Then they offered me with breakfast ( for 2 persons only) and a very thin matress. It is really un-comfortable for 3 adults. Really unsatisfactory.
Verified traveler
2.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

First experince staying a apartment instead of a hotel. very much recommended that u stay at berjaya time square hotel instead of service apartment at berjaya time square. please be prepared that there is no room service as there is no phone in the room and you have to pay for your parking fee( we paid RM36 for 1.5day) . there is a hand soap if u dun bring ur toiletries for shower (luckily i brought mine). good luck to all hv choose Excellent Suites at Times Square...its so not Excellent after all
Read More
Verified traveler
10.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

Nice enviroment ! i love the mall and view of kl tower n twin tower! My agent upgrade my room to a bigger room due to some problem in that room. definitely come back again .
maira
8.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

very nice hotel,close to the shopping complex n the room very safe,silent n clean..i like the hotel
Kristian
6.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

The manager Karim went above and beyond to help us enjoy our stay - but the older room let us down a few times. The location was awesome and the hotel pool was really world class. We have a really large 2 bedroom suite with awesome views - at first we were really impressed. But in the light of day the room was very dated and dirty. It appeared to have poo on the toilet walls and cigarette ash in the corner of the bathroom. The internet didnt work! Karim tried many times to get it working or log us into other suites but we never got there. Which was a massive inconvenience. The kids were excited by the giant plasma tv - but it too didnt work and was replaced by an older box style which didnt work for the first day. The manager Karim really was a great guy who really looked after us!
Read More
Verified traveler
2.0
/10
Reviewed 503 week(s) ago

Expedia Group verified review

Vary bad no service at all Too dirty no staf taxi drivers don't know it not hotel
Aisyah
6.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

Good location, easy to get food, lots of store around. only the room cleanliness need to improve
Shawn
2.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

This is the worst ever stay I've had booking through hotels.com. This is not managed by the Berjaya Times Square even though some facilities are co-shared. The apartment is owned 3rd party by Dnata travel group that have an office in Times Square. I paid for 3 single beds and 1 queen bed as advertised by hotels.com. However, there were only 2 single beds and 1 queen bed. This is unacceptable as one of us had to sleep on the couch. We were only allowed to check in past 2.30pm as they had not prepared the room on time. Additionally, they did not accept card payment at all. We had to pay the full amount upfront including the deposit. We were not given any options whatsoever. This place is atrocious and no one should patronise this scam of a service.
Read More
Verified traveler
10.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

I stay for 1 whole week, the staffs are friendly, room is clean & well-maintained. Best value hotel in central KL.
Verified traveler
10.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

it was a nice trip ,there is big shopping mall at the hotel , the view was great and the stuff was so kind
Dissatisfied
2.0
/10
Reviewed 538 week(s) ago

Expedia Group verified review

We booked the service apartment two months back. However, we did not managed to check in to the service apartment on the day of arrival as the agent was contactable. We were told by the staff from Time square that Excellent Service is another business entity and they were unable to assist us. Multiple attempt to contact the agent was to no avail and we were unable to get any assistance from the neither the management of Time Square or from Expedia helpdesk. My friends and I were left stranded without a place to stay.
Read More
Mohamed Rafi
6.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

On the 1st daythey already screw up our stay,they have overlook at our booking.We ended up staying at Federal hotel as alternative.On the 2nd day we we transfer to the suite at Time Sq. The carpet is dirty.The bed mattress was hard and uncomfortable. The towels were so dirty with stains.There was no wifi or any tv channel as we can only find 2 blurry channel.No iron or hair dryer.It was not manage by Time Sq hotel but by a private agent.
Read More
Chung
4.0
/10
Reviewed 554 week(s) ago

Hotels.com verified review

Room was Big and good but not lack of cleanliness. Toilet bowl was dirty.
Cheong
4.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

1) The exact room condition is totally different from the attached picture. 2) The air-conditioner was noisy for the whole night. 3) Nice and friendly owner.
Verified traveler
2.0
/10
Reviewed 559 week(s) ago

Hotels.com verified review

Wasn't a pleasant stay. Other than the strategic location, the room lacked of amenities. Only two bath towels provided, not even a bath mat and face towels. Hassle checking in, with no receptionist manning the bookings. Rooms are handled by individuals instead.
Hani
8.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

Staff is helpful & friendly. The room is clean with comfortable bed. Location excellent.
Number of reviews per page
20
40