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  5. Felda Residence Trolak

Felda Residence Trolak

Hotel
35600 Sungkai Perak Darul Ridzuan, 35600 Sungkai, Malaysia, Batang Padang, Perak, Malaysia
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Based on 25 traveler reviews
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Felda Residence Golf Club
(8.57 km)
Sungai Klah Hot Spring Park
(8.78 km)
Sungkai Deer Farm
(11.05 km)
UiTM Cawangan Perak Kampus Tapah
(30.20 km)
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Based on
25 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business7
Couples1
Solo travel0
Family12
Friends getaway3
Rating Result
Very Bad
4
Bad
5
Average
11
Very Good
4
Extraordinary
1
Jun N
GOOD VALUE FOR MONEY
Room is big. Never expected if compare to price. Just imagine we pay only RM70 per nite!. Really-realy worth it. Very calm and quiet place. Suitable to release your stress of work..We really enjoy here. Staff also very helpful. Food are variety and delicious too. My kids also enjoy even no swimming pool here. If they have pool, i think it would be the better place to visit.
Family - Oct 2, 2017
razlina r
A Dissapointment
The company that I worked for had an event at Felda Residence Trolak and as an organiser, I can tell you that their Marketing Department need a refresher course on what a service industry is about. First, let me comment about the room. We had a Deluxe Double Room and the hotel only provide one room key for the both of us. Later on, we requested for a second key and we were told that they will charge us the second key and we have to pay the deposit for the second key also! Talk about unreasonable charges... So, I was having difficulties to arrange different activities because then, if I hold the key, how's my room mate gonna get in and if my room mate holding the key, how am I gonna get in? So, most of the time, we had to leave the door unlock in order to let one of us in. When I complained about the extra key charges, the Marketing Department replied that its their rules and regulations to give only 1 key room and a request for extra room key will be charged. I know most hotels provide 2 room keys for a room without extra charges but this one doesn't and make it their rules and regulation to give only 1 key for 1 room. This is not servicing the customer at all. Like I said, they need a refresher course on the service industry; for idiots. The cleanliness? I'd give it 2 stars. The pillows are smelly and there's quite a number of stains on the pillows covers and bed sheet. There's no shampoo provided at first and I was told when I requested for it later on that only a limited number of shampoos are available and that is why they will only provide it upon request. Next, about the food. I like their food as they are tasty and they provide their local dishes, like masak lemak ikan patin, ulam-ulam with sambal belacan, budu. However, I would like to see more dishes offered with more quantities. As the organiser, I and my team would usually arrive late at the dining hall as we have to ensure that the training is safely locked before we leave for meals. Often we would find that the dishes have finished and we were left with left-overs. We usually would have to request if there's more left for us to eat. On the last day, we were told to check out by 12pm and latest by 12.30pm because there're others gonna check in for another event. When asked if we could check out a bit later because we would like to finish the training before Friday prayer, we asked for a late check out at 1pm, we were told "No". I know most hotels have the late check out policy where they allow an extension up to 1 hour but at this Felda Residence, we were told "No". They really need a refresher on what a service industry is all about. However, there are staffs who are friendly but again, they could only accommodate to our request within their means. And their WiFi! They have this sign said that Free WiFi is available, but its a lie. The WiFi is not available. I will not recommend this place to anyone. Not until they upgrade their services and facilities.
- Apr 12, 2017
Nahnee
EXCELlENT
i havent had friends staying here, but ILOVE this place. Booked the 3 bedrooms suite and it was beautiful. and the waterparks was clean. above my expectation . please dont go here if you like to thrash on a beautiful place.
Family - Apr 6, 2017
Skegness1961
Its really an ok place actually
Like several other reviewers, I picked this place as a stopover en route from Penang to KL. Although it is technically near the highway, it's a good 10 minutes from the nearest exit. But the resort is well signposted and easy enough to find. My suite in ixora4 was tough to find at night but well worth the effort. None of the maintenance issues documented by other reviewers in my suite. It was in excellent condition. Overall, this is more like a YMCA than The Plaza, but I at these prices, I will definitely stay here again in the future. Bucolic and peaceful.
Business - Feb 22, 2017
Kamarulzaman S
My stay at felda residence trolak
Rundown property, not a good vacation area, food and beverage everage. Not recommended as poor amenities. Facilities also not very good. All and all... it is a good those who want to go for basic with nature village like sort of environment. However it is just a place to crush on. The location also away from city centre and ther is nothing interesting here. Not to mention if you try to find place for dining. It is almost non within the are. There is only one within the visinity which os called as Teratai Restaurant. It is close at 11pm and open at.730am. Room service not available.
Family - Jan 28, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Elevator
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
  • Business Facilities
    • Business center
    • Meeting facilities
    • Conference room
    • Photocopier
  • General
    • Family room
    • AC
    • Non-smoking room
  • Sports and Recreations
    • Tennis
    • Cycling
  • Food and Drinks
    • Breakfast
    • Breakfast and dinner
  • Hotel Services
    • Laundry service
    • 24-hour Receptionist
  • Transportation
    • Bicycle rental
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Felda Residence Trolak is located in area / city Batang Padang.

There are plenty of tourist attractions nearby, such as Tanjung Malim Railway Station within 34.04 km, and Condong Monument within 37.23 km.

About Felda Residence Trolak

Whether you are planning an event or other special occasions, Felda Residence Trolak is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Felda Residence Trolak provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Felda Residence Trolak, a wonderful accommodation for your family holiday.

Felda Residence Trolak is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Felda Residence Trolak exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Felda Residence Trolak is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

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