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  6. Georgetown Hotel

Georgetown Hotel

38 Jalan Laut, Georgetown, Penang Island, Penang, Malaysia, 10050
Exterior / Building
Exterior / Building
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According to 79 guests
Great location. Clean place. Helpful staff. Worth the money.
Muhammed A. U.
See all reviews
Based on 59 traveler reviews
24-Hour Front Desk

Nearby attractions
Gleneagles Medical Centre
(0.84 km)
Loh Guan Lye Specialist Centre
(0.89 km)
(1.02 km)
Thean Hou Temple
(1.03 km)
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Review by Traveloka users

41 Traveloka customers have stayed in this hotel and given reviews:

Affordable but still got long way to go...
Clean and room not so small for one person stay. A lot penang food can found near by here. KFC also next by this hotel.
Aircond problem..no mineral water provided
Room is not really clean. heater is not hot. aircond also not cool.
Cleanliness was bad. Was given towels with holes. Reception was not friendly. Vending machine for drinks can't be used.
Pro: convenient location, food courts are a few streets away only, wifi connection is good con: the room is small with air cond directly above the beds, cleanliness so-so conclusion: good if you are on a budget, since the price is cheap.
Cleanliness is not good at all with the facilities provided (in the room and toilet). Been given torn towel. The ceiling in room is leaking, water keep dropping on head. Room number 1409 level 3. Please improve your cleanliness and facilities. Thank you.
Good place to stay for a vacation in penang. Looking to stay again in this hotel.
Budget hotel category is good.
Great place to stay with good discount. Comfortable room and good location. Only down part is the parking as it's limited and based on first come first serve. And there are no mineral water provided in the room. Air conditioner not cold enough.
Based on
59 reviews
Review from
Solo travel13
Friends getaway6
Rating Result
Very Bad
Very Good
Texan C
Big Rooms - Good Rest
Maybe we were tired after our travels & tour. Must admit the quick action of the counter...just that the 2 lifts are older but still functioning & safe. Room 1612 comes with a queen size double bed, suitable for couples. But it was the quietness that surprises us, with the traffic running beside it. It was a soothing & comfortable night stay. The equipment within are simple & provided but the TV (Singer branded), don't have sound coming from all channels. Good thing, our main purpose was a quiet rest. Another that this Hotel could improve were the Breadfast the next morning. I can't be sure how many pieces of (RED) rubber bands I have eaten, that came from the chicken Red curry. I took 3 pictures to illustrate the length of the rubber band stretching the full pointed length of a FORK. We took another latitude wise & another as its original in the curry. Told it to the staff to let the chef know, but Alas he wasn't interested or not even an apology or better to let the Chef know about these rubberbands within the curry & or remove them from the counter...... BUT NO.!!! Nothing Doing. We were totally surprise., because any other Hotel staff would immediately inform the manageress.
Friends getaway - Jul 12, 2017
My stay at Georgetown Hotel
This hotel is maybe a three-star Hotel. The drawback of this hotel is the WiFi has only public connection, not secured to do any business. TV is local programming no International news stations, one poor movie channel. There were roaches. There is a small grocery mall close. Your night staff was very defensive and unfriendly when I tried to ask them a simple question. When hotels cannot have a weight scale to weight luggage this is just another inconvenient on customers. The bottom line the proprietors seems not wanting to accommodate there guest. Their attitude is they do not care. I will never return
Solo travel - Jul 6, 2017
Endymion K
Good but could be better
The room is quite clean with a good bath room, and air conditioner works well. Wifi is good. I can tell hotel staff is working to keep an old building better day by day. I would like to recommend some solutions for improving the service >>You should get rid of the "hospital smell" (by using fragrant oil or spray) at the passage leading to rooms, especially on the second floor where i stayed. The smell along the passage is too strong, i felt like i am at the hospital but luckily the room does not has that smell. >> Tv should have more channels in English for foreign travelers >>Put some indoor little plant pots in the room that definitely makes an old hotel lively. I noticed that there is a lovely plant in the public toilet on the ground floor. This idea is pretty cool. Keep doing that in rooms for guests that will definitely improve our stay with your hotel. >>Lobby should have a sofa for guests to sit Cheers!
Solo travel - Mar 12, 2017
Very small rooms and very outdated.
Pros - Downstairs lobby offered some conveniences like water and advil - hot water Cons - very outdated rooms - a brochure that tells you: 1. don't ride the lift with strangers 2. Don't walk down dark alleys 3. Don't open your room door to strangers 4. report suspicious people in the lobby 5. number to emergency services We only stayed one night even though we paid for 4.
Business - Feb 10, 2017
Manutd L
Only when you have no other choices
Booked this hotel on a last minute basis for Chinese new year celebration. Reason is because the location is convenient and anywhere in town is only a short drive away and of course the budget price being slapped on the hotel despite the peak season. God knows it turns out to be one of my lowest point in my journey. Bad customer service, cramped lift, lack of parking spaces, dirty rooms, spoilt Aircon etc. you name it, they have it. Fortunately for me and my girlfriend as we only return late for lodging and depart early in morning for activities. In fact, nothing in this hotel is even on a satisfactory level. Dear travellers, if you guys are looking forward to explore this beautiful city for fond memories, avoid this hotel at all costs.
Couples - Feb 2, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • Concierge
    • Front desk
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
  • Public Facilities
    • Parking
    • Elevator
    • Room service
    • WiFi in public area
  • General
    • AC
    • Family room
    • Heater
    • Smoking area
  • In-room Facilities
    • Desk
    • Shower
    • TV
  • Nearby Facilities
    • Grocery
    • Shops
    • Supermarket
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Transportation
    • Airport transfer
    • Car rental
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Accessibility equipment

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Georgetown Hotel is located in area / city Georgetown.

The hotel has a very good location, also near the Penang International Airport (PEN), which is only 14.99 km away.

There are plenty of tourist attractions nearby, such as Gleneagles Medical Centre within 0.84 km, and Loh Guan Lye Specialist Centre within 0.89 km.

About Georgetown Hotel

For you, travelers who wish to travel comfortably on a budget, Georgetown Hotel is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Georgetown Hotel, a wonderful accommodation for your family holiday.

Georgetown Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Georgetown Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.