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  6. Golden Roof Hotel Ampang, Ipoh

Golden Roof Hotel Ampang, Ipoh

Hotel
No. 2, Jalan Ampang Baru 6A, Pusat Perdagangan Ampang Baru, Ipoh, Kinta, Perak, Malaysia, 31350
Others
Others
Common Space
Lobby
Others
See all photos
Convenient
8.2/10
According to 285 guests
Clean and all in good condition
Siti H. B. M.
See all reviews
Based on 54 traveler reviews
AC
24-Hour Front Desk
Elevator
WiFi

Nearby attractions
Ungku Omar Polytechnic
(0.45 km)
Pantai Hospital Ipoh
(2.17 km)
Qing Xin Ling Leisure and Cultural Village
(2.55 km)
Sam Poh Tong Temple
(2.56 km)
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Review by Traveloka users
Review

Based on 140 reviews

8.2
Convenient
Fantastic
49
Very Good
176
Satisfying
30
Average
30
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.4
- Romantic Vacation
A really great place to stay over
5.6
- Shopping & Culinary
Better to start to improve the hotel by renovating and paint each of hotel room because it looks so dull and old. Thanks
8.4
- Romantic Vacation
Don't have enough table to place my things
8.5
Cozy. Bad internet WiFi service. Hard to connect to wifi. once connect the service is too slow. No aircond at lobby. Sweating while waiting for check in. Please switch on the aircond on weekend and during hot season.
7.0
- Business travel
Near to politeknik ungku omar. the WiFi in the room is not stable.
5.1
- Business travel
Bad attitude of staff, family suite 4 person only one card allowed, living room of family suite no plug make inconvenient using of laptop, family suite only one toilet for 4 person...not recommended for business traveler and family.
8.5
- Family vacation
Overall not bad, just the place a bit far from town
7.2
- Backpacking
No tea or coffee in the room in the hotel, I go to 2 star hotel also got that.
8.5
- Business travel
Good and very clean. suit for traveler
9.1
- Business travel
Nice hotel with ample of parking
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Based on
54 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business5
Couples14
Solo travel5
Family18
Friends getaway9
Rating Result
Very Bad
8
Bad
10
Average
12
Very Good
16
Extraordinary
8
edyfarhan
Convenient hotel for a short trip
Arrived at the hotel, the check in was somehow swift, i believed the hotel manager did the check in. RM 50 deposit was given and done, we were in our rooms. Booked through Agoda and everything was swift. We were given room 311, corner end room, at first glance, all looked good. but there were water stains on the wall and on the head rest of the bed. Quite a put off. Checked the TV and only had normal TV1 to TV9 channels. No ASTRO which is not normal for hotel standards nowadays. They only gave on room key card too, which means you cant be separated if you ever need to give your spouse a key if you had to go somewhere. Otherwise, its near to a 7E next door, there were some restaurants nearby and near to a mosque for our muslim friends. 3D2N stay for us. Iron boards were outside at the corridor and also filtered water machines for easy access for everyone. Lastly, they had massive coverage of various wifi SSID's all over the hotel ranging from Golden Roof 1-17 but none of it works !!! Dissapointing. Had to result using my own wifi hotspot.
Family - Sep 3, 2017
Priscilla WS T
Contrasting level of service with the commitment of the hotel
Once stepped into the hotel, there are banners highlighting the 3 main points to deliver satisfaction guarantee to customers. The amenities of the room is at a satisfactory level with the price paid. However, it is disappointed to find the bed linens were dusty, torn, and some dirt or pen marks on it. The mattress of the bed is too soft that lack of back support, but it is still acceptable. The unacceptable part was the attitude of reception staffs and the hotel does not have a bottle opener for use. In the evening of our first stay, we were at the reception trying to ask for a bottle opener, because there was no one answering our call from the room. There was a frustrating customer waiting for the return of deposit, yet the reception staff was taking her own sweet time to look for the folder that contains the documents of this customer's booking. She was slowly flipping through all the folders lined up on the shelf behind the counter, but the folder she needed was actually on the counter, just beside where she was before she turned to the shelf. When she saw us at the counter, she gave us a stare instead of a greet or smile. Finally the refund was completed, when the customer got his money and receipt, she did not thank or anything. The reception staff that we met during our stay were answering quite impolitely with ours and other customers' enquiry, only the hotel manager who came in when we check-out was much more better, looking into details before giving customers an answer of the situation. Please also check the payments when lodging, the staff did not state that we have paid our lodging on internet booking, when our credit card was charged again as security deposit, they just told us it is between the management and the website. But the manager checked thoroughly and made a remark to refund.
Friends getaway - Jun 27, 2017
Louise C
Below Average Hotel
This seems to be the only hotel in the nearby neighborhood. Visited relative and think it's rather convenient to stay nearby. The room is basic. Think it's over rated as a hotel. Checked in the first day, toilet with odour, it only went off after housekeeping. No hair dryer available, need to request it and got an old/ worn off hair dryer. After the 2nd day housekeeping, the towel changed was with stain, requested for exchange but no service. Lobby looks nice but the rooms and service was disappointing.
Family - May 4, 2017
Ayman S
A big load of frustration
Horrible check in experience. Their machine for card payment wouldn't work, so they purposely put us in a position to go and withdraw cash from ATM which is not nearby in the middle of the night. Despite asking to settle the payment during check out, our request was not honoured. We were given room 330 first. At first glance the room looked neat and clean. But the bathroom bin was full of rubbish from the previous stay and the shower drain was clogged with hair. These are absolutely unacceptable and never expected! There was no toilet paper available. And the hot water wasn't available! Finally had to change to a different room. As a paying customer I had to endure so much of their hassle. Very frustrated.
Friends getaway - Dec 9, 2016
Lee C
Could be better
Have my second stay in this hotel after 2 years. Condition still acceptable. Maybe could be better if the management will able to update the TV channel and receiver as some of the channel is without sound. Split air conditioning in the room shall be service & clean more frequent as the indoor unit is full of dust.
Couples - Dec 4, 2016
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Business Facilities
    • Conference room
    • Meeting facilities
    • Projector
  • General
    • AC
    • Family room
    • Non-smoking room
  • Public Facilities
    • Elevator
    • WiFi in public area
  • Hotel Services
    • 24-hour Receptionist
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Golden Roof Hotel Ampang, Ipoh is located in area / city Ipoh.

    The hotel has a very good location, also near the Sultan Azlan Shah Airport (IPH), which is only 4.16 km away.

    There are plenty of tourist attractions nearby, such as Pantai Hospital Ipoh within 2.17 km, and Qing Xin Ling Leisure and Cultural Village within 2.55 km.

    About Golden Roof Hotel Ampang, Ipoh

    For you, travelers who wish to travel comfortably on a budget, Golden Roof Hotel Ampang, Ipoh is the perfect place to stay that provides decent facilities as well as great services.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Golden Roof Hotel Ampang, Ipoh.

    With all facilities offered, Golden Roof Hotel Ampang, Ipoh is the right place to stay.

    Pets are NOT allowed.

    Hotel may accept Early check in, subject to room availability, with additional fee.

    Hotel may accept Late check out, subject to room availability, with additional fee.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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