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Review by Traveloka users
Based on 154 reviews
Show reviews that mention...
Aug 8, 2018 - Business travel
The room is very clean and I was very satisfied. Highly recommended to others.
Ivy S. F. Y.
Aug 6, 2018
Air condition was not cold, hot water was not hot enough, toilet was smelly.
Jul 30, 2018 - Family vacation
Overall the hotel stay was good. Beautiful room deco and comfortable bed. During our stay the other wing of the building was under construction so the view was unpleasant and the parking space was limited. May improve in customer service communication skill for best service.
Batrisha A. B. M. N.
Jul 26, 2018
everything great. recommended.
Apr 16, 2018 - Family vacation
Super noisy.. The hotel under going renovation. The front staff super unfriendly. No smile and greetings. Very arrogant. Lack hospitality. The hotel looks old and even dvd cannot be used.
Muhamad S. N.
Mar 25, 2018 - Business travel
Great place to stay, the room superb nice and toilet is very clean
Feb 20, 2018 - Family vacation
Great but the room not same as shown in the ads. Overall just fine and will repeat again.
Adam M. B. A.
Dec 29, 2017 - Shopping & Culinary
A nice hotel very clean staff hotel very friendly
Clarent J. P. L.
Dec 29, 2017 - Backpacking
Good for small budget travelers and backpacking.
Chia K. J.
Dec 20, 2017 - Family vacation
The iron provided in the room is totally unusable. The coating on the iron heating surface was peel off and stick with foreign material. My sis's gown was burned to a big hole when iron was just put on the gown less than 2 seconds. When tested on the iron board, seems ok on the smooth surface, but not on the gown. When highlight this issue to the front desk pic, the attitude is totally bad. She totally denied the responsible on this case. Even talking without eye contact. I have doubt on the service manner on this hotel!! You may not able to decide on the next action course, but the way you dealing with the customer is totally unacceptable. Promise to get the manager response on this by 17/12/17, yet to receive any reply until now. What the attitude is this!
The hotel is currently undergoing renovation works from 2018-04-11 to 2018-10-10
Newspaper in lobby
Safety deposit box
WiFi in public area
Check-in and Check-out Time
Check-in: 2:00 PM Check-out: 12:00 PM
Staying at Grand Hallmark Hotel is a good choice when you are visiting Tebrau.
This hotel is very easy to find since it is strategically positioned close to public facilities.
<b>About Grand Hallmark Hotel</b>
For you, travelers who wish to travel comfortably on a budget, Grand Hallmark Hotel is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Grand Hallmark Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Hallmark Hotel, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Hallmark Hotel.
<p>24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.</p>
<p>WiFi is available within public areas of the property to help you to stay connected with family and friends.</p>
With all facilities offered, Grand Hallmark Hotel is the right place to stay.
i. Refundable Deposit Our hotel will collect a refundable deposit to guarantee incidentals during your stay with us.
ii. Check In / Out Timings Check in time is at 2pm onwards and check out time is at 12.00 Noon sharp. Extension of check out timing is subjected to availability and additional charges may apply.
iii. Minimum check-in age is age 18. Kindly contact hotel for late check-in & last-minute booking. For No Show, reservation will be forfeited and room will be released automatically.
iiii. Hotel is undergoing extension progress and it is expect to be completed by Oct 2018. Do expect some noise during daytime only.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.