Grand Hyatt Kuala Lumpur

Hotels

9.1

Superb
From 142 verified guests reviews

What Guests Say About Their Stay

Friendly Staffs (2)
Excellent Service (1)
Tasty Breakfast (1)
Mohd H. B. M. Y.
9.7
/ 10
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..
Jane J. W.
9.4
/ 10
Staying at Grand Hyatt KL is one of the most pleasant experiences I’ve had. Staffs were so friendly and responded quickly to inquiries. Room was clean, facilities were great and food tasty. Would like to stay here again sometime in the future!
Rita Y. S.
9.7
/ 10
Room is big, service is excellent from the moment you walked in to the hotel. Good breakfast too.
In the Area
See Map
12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Strategic Location

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Kuala Lumpur

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12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

9.4

Strategic Location
Others Grand Hyatt Kuala Lumpur
Others 2 Grand Hyatt Kuala Lumpur

Discover More About Grand Hyatt Kuala Lumpur

Location


Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre.

About Grand Hyatt Kuala Lumpur

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hyatt Kuala Lumpur exclusively for you.

Grand Hyatt Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Hyatt Kuala Lumpur.

All facilities in Grand Hyatt Kuala Lumpur

Others Grand Hyatt Kuala Lumpur
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Swimming pool
  • Smoking area
  • Ballroom
  • Parking

Public Facilities

  • OTHER
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Grand Hyatt Kuala Lumpur

What are available facilities at Grand Hyatt Kuala Lumpur?
There are top facilites at Grand Hyatt Kuala Lumpur such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Kuala Lumpur?
The standard check-in time at Grand Hyatt Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Kuala Lumpur provide breakfast?
Yes, Grand Hyatt Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Hyatt Kuala Lumpur

Overall Rating & Reviews

From NaN verified guests reviews
9.1
Superb
Fantastic
82
Very Good
50
Satisfying
3
Average
7
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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friendly staffs (2)
excellent service (1)
tasty breakfast (1)
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I***K
This is a guest profile.
9.4
/ 10
18 Jun 2024
Service is top notch. I forgot to bring my iPhone charger, they provided us straight away. Location is just in front of Klcc. But you might still grab to bukit bintang area, around 6-12min, depending on the traffic condition. View is outstanding, looking outside at the tower made us feel super relaxing on our staycation.
Review photo of Grand Hyatt Kuala Lumpur from I***k

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F***i
This is a guest profile.
10
/ 10
02 Jun 2024
The hotel is in a great location. I booked a tower view room specifically so that I could see the Twin Towers. Overall OK. Comfortable, staffs friendly, good location, very close to mall & city center, convinient go to anywhere.

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Lina
This is a private profile
Leisure
9.1
/ 10
18 Apr 2024
Recommendation, if you want to stay in Kuala Lumpur Malaysia, the hotel is clean. During Idul Fitri, this restaurant is busy with visitors, so the restaurant is full and there are lots of queues, but don't worry because almost all the staff are friendly. I think overall service in hotel it's good
Review photo of Grand Hyatt Kuala Lumpur from Lina
Review photo of Grand Hyatt Kuala Lumpur 2 from Lina
Review photo of Grand Hyatt Kuala Lumpur 3 from Lina
Review photo of Grand Hyatt Kuala Lumpur 4 from Lina
Review photo of Grand Hyatt Kuala Lumpur 5 from Lina

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FT
Fredrik T.
10
/ 10
08 Mar 2024
All great, location, room, services, access.

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SA
Stevanus A. M.
Staycation
9.7
/ 10
26 Feb 2024
Very good hotel in Kuala Lumpur, fantastic view, super helpful staff.

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na
nova a. R.
Holiday
10
/ 10
22 Oct 2023
Awesom, keen to stay and strongly recommended.

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SR
Suhendra R.
Staycation
9.7
/ 10
16 Jul 2023
Nice hotel, with best views and services!

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Reyhan Y.
This is a private profile
Holiday
10
/ 10
08 Jul 2023
It is very good and convenient.

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NA
Norhayati A. H.
Staycation
5.8
/ 10
05 Sep 2022
I was about to boil some water in the kettle, when I tried opening the lid, I got electrocuted. I could feel the electricity passing from my finger to my left toe. It was scary and I hope nobody gets to experience this. The fridge is leaking, there were water droplets on the floor below. The pillows was flat, and has damp smell. Please maintain your room, and check/test your appliances regularly. During the buffet breakfast, I worn the hotel ' s disposable slippers. It wasn't allowed at the restaurant area (no signage/notes posted). The waitress at the entrance rudely ask me to get back to my room to change. I have no issues complying with rules, however her intonation and facial expression that made me felt very offended. I wanted to start my morning stress-free, hence refused to argue. Probably if I were a foreigner, the treatment will be different. This is far from our expectation from a reputable 5 star hotel. Our previous experience here on 2021 here was far away better. Maybe I just got unlucky this time. Please improvise on the hospitality and quality!
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2 liked this review

DR NURUL N. B. A. N.
Holiday
10
/ 10
20 Aug 2022
We had the most pleasant moment stay here, thank you so much Grand Hyatt Kuala Lumpur ☺️

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