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Grand Hyatt Kuala Lumpur
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Grand Hyatt Kuala Lumpur
Hotels
12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Traveloka
9.0 Impressive
From 141 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..
Mohd H. B. M. Y.
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Facilities
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Location Info
12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Available Room Types in Grand Hyatt Kuala Lumpur
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Per Night
Results for 1 rooms, 1 guests, staying from 31 May 2023 for 1 nights. 0 room options available.
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Check-in
Wed, 31 May 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 141 reviews
9.0
Impressive
Fantastic
75
Very Good
55
Satisfying
4
Average
7
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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friendly staffs (2)
excellent service (1)
tasty breakfast (1)
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Language
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NA
Norhayati A. H.
5.8
/ 10
05 Sep 2022
Staycation
I was about to boil some water in the kettle, when I tried opening the lid, I got electrocuted. I could feel the electricity passing from my finger to my left toe. It was scary and I hope nobody gets to experience this. The fridge is leaking, there were water droplets on the floor below. The pillows was flat, and has damp smell. Please maintain your room, and check/test your appliances regularly. During the buffet breakfast, I worn the hotel ' s disposable slippers. It wasn't allowed at the restaurant area (no signage/notes posted). The waitress at the entrance rudely ask me to get back to my room to change. I have no issues complying with rules, however her intonation and facial expression that made me felt very offended. I wanted to start my morning stress-free, hence refused to argue. Probably if I were a foreigner, the treatment will be different. This is far from our expectation from a reputable 5 star hotel. Our previous experience here on 2021 here was far away better. Maybe I just got unlucky this time. Please improvise on the hospitality and quality!
1 people found this helpful
DR NURUL N. B. A. N.
10
/ 10
20 Aug 2022
Holiday
We had the most pleasant moment stay here, thank you so much Grand Hyatt Kuala Lumpur ☺️
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GS
Goo S. T.
9.7
/ 10
12 Jun 2022
Staycation
Had an amazing birthday celebration at Grand Hyatt Kuala Lumpur and service over there was awesome. Highly recommended. Worth the price.
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AA
Adib A.
10
/ 10
25 May 2022
Staycation
The most satisfying trip ever, got an early check-in nicely welcomed by the front desk, definitely will go again next time
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Norhafiza A. K.
8.5
/ 10
26 Mar 2022
Staycation
2 people found this helpful
FB
Fadhilah B. H.
8.5
/ 10
11 Feb 2022
Staycation
Definitely Will Come Back again. Concierge staff very helpful. Breakfast menu was great.
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MS
Muhammad S. B.
9.7
/ 10
07 Feb 2022
Staff are super friendly, hotel setup is fantastic. Location is superb.
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ND
NOR D. B. C. M. N.
10
/ 10
05 Oct 2021
Staycation
I had most pleasant staycation here. The staff super polite. The ambiance was amazing. The food was good. Everything was pretty much fine here. I got late check out. Thanks Hyatt! Swimming pool clean and cozy. Need to booking the slot. But no one there 🏊
1 people found this helpful
LY
Lewcheun Y.
6
/ 10
26 Aug 2021
Staycation
I booked a one night stay in your Grand Suite with Tower View with my partner 's application which is registered under her name for my working trip to Kuala Lumpur because I found a good deal from the app. But when I was there to check in, the hotel 's on-duty staffs requested that I need to provide the miti letter that are the same name with the person who made the booking. And this was not being highlighted by the reservation team when I called to enquire about the documents and details needed before I made the booking as they mentioned just MITI letter needed. Hence I tried to explain my situation on the spot but both of them has been persistent to reject my check in instead of providing me a solution. I understand the SOPs that needed to be adhered to but I was pretty disappointed that they did not try their best to come up with a solution instead of repeating that I was not allowed to check in. Until the Assistant Manager came to my rescue. I would like to give him the best credit and my gratitude as he has been very patience and helped me throughout to solve the problem and got me checked in successfully.
2 people found this helpful
gp
goh p. l.
6.6
/ 10
29 Apr 2021
Holiday
It was a great pleasure to stay in the grand suite, two things was not happy with 1st the minibar does not fill up full, only with snack, milo pack, two cans of drink. 2nd the view of the grand suit is not up to my expectation l.
+2
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
- Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
- Valet parking fee: MYR 25 per day
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MYR 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Hotel policy is not yet available.
Hotel Description
Location
Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre.
The hotel is located only 0.83 km away from Bukit Nanas Monorail Station.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Grand Hyatt Kuala Lumpur
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Hyatt Kuala Lumpur exclusively for you.
Grand Hyatt Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Hyatt Kuala Lumpur.
Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Operational Hours | From 15:00 - Before 12:00 |
Are they serving breakfast? | Yes, some room provide breakfast |
Facilities
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Spa
- Sauna
- Steam room
- Pool cabanas
- Pool sun loungers
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
General
- Swimming pool
- Smoking area
- Ballroom
- Parking
Public Facilities
- OTHER
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Transportation
- Limo or town car service
- Valet parking (surcharge)
Accessibilty
- In-room accessibility
- Accessible bathroom
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Most commonly asked questions about Grand Hyatt Kuala Lumpur
What are available facilities at Grand Hyatt Kuala Lumpur?
There are top facilites at Grand Hyatt Kuala Lumpur such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Kuala Lumpur?
The standard check-in time at Grand Hyatt Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Kuala Lumpur provide breakfast?
Yes, Grand Hyatt Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
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