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Grand Hyatt Kuala Lumpur

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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9.0 Impressive
From 132 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..
Mohd H. B. M. Y.
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Swimming Pool
24-Hour Front Desk

Location Info

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Sat, 28 May 2022
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 132 reviews
Very Good
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friendly staffs (2)
excellent service (1)
tasty breakfast (1)
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3 Reviews
/ 10

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1 Reviews
/ 10
Definitely Will Come Back again. Concierge staff very helpful. Breakfast menu was great.

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1 Reviews
/ 10
Staff are super friendly, hotel setup is fantastic. Location is superb.

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23 Reviews
/ 10
I had most pleasant staycation here. The staff super polite. The ambiance was amazing. The food was good. Everything was pretty much fine here. I got late check out. Thanks Hyatt! Swimming pool clean and cozy. Need to booking the slot. But no one there 🏊

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/ 10
I booked a one night stay in your Grand Suite with Tower View with my partner 's application which is registered under her name for my working trip to Kuala Lumpur because I found a good deal from the app. But when I was there to check in, the hotel 's on-duty staffs requested that I need to provide the miti letter that are the same name with the person who made the booking. And this was not being highlighted by the reservation team when I called to enquire about the documents and details needed before I made the booking as they mentioned just MITI letter needed. Hence I tried to explain my situation on the spot but both of them has been persistent to reject my check in instead of providing me a solution. I understand the SOPs that needed to be adhered to but I was pretty disappointed that they did not try their best to come up with a solution instead of repeating that I was not allowed to check in. Until the Assistant Manager came to my rescue. I would like to give him the best credit and my gratitude as he has been very patience and helped me throughout to solve the problem and got me checked in successfully.

1 liked this review

3 Reviews
/ 10
It was a great pleasure to stay in the grand suite, two things was not happy with 1st the minibar does not fill up full, only with snack, milo pack, two cans of drink. 2nd the view of the grand suit is not up to my expectation l.

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4 Reviews
/ 10
All good, staff are all friendly, view from room is superb!

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5 Reviews
/ 10
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..

1 liked this review

8 Reviews
/ 10
Only 1 bath towel provided in the room (king bed), requested for another 1 bath towel but never delivered. Other customers' luggage was sent wrongly to our room. My husband went to the lobby and our luggage was still there. The food varieties and taste is not under our expectations.

3 liked this review

1 Reviews
/ 10
Everything is okay except for the TV... Not much choice and picture quality very bad... Other 5 star hotels already fully smart tv which you can connect to everything (Netflix, YouTube) Surprise grand hyatt still using old system

1 liked this review

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes. Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Hotel Description
Check-in and Check-out Time
Check-in: 15:00 - 00:00
Check-out: Before 12:00
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

More than 60 years of hospitality experience, the Hyatt Development has stood out among its counterparts by delivering authentic hospitality to each and every guest around the world. Expanding its empire in Malaysia, the luxurious 5-star Grand Hyatt Kuala Lumpur is a perfect pick for a business trip, romantic getaway or a well deserved vacation. Immerse in luxury with an absolute comfort stay overlooking the majestic KLCC view. This place suggests contrast that transcends the barrier of its location in the busiest city in Malaysia by fusing modern yet subtle architecture at its lobby with hip design that is also featured in its rooms.

Ways to Get to Grand Hyatt Kuala Lumpur

Located at Jalan Pinang Kuala Lumpur, Grand Hyatt hotel is within the vacinity of Golden Triangle’s shopping and entertainment district and is easy to be reached. There are monorel and LRT stations just a few hundred meters away.To get to Grand Hyaat from the airport, take the ERL KLIA Transit to to KL Sentral, a public transportation hub in Kuala Lumpur city. From here, guest gets to choose either to take a taxi straight to the hotel lobby, or the monorail which stops at Raja Chulan station.

For those opts for a taxi, buy the taxi coupon from a counter outside the building as a precautious step instead of dealing personally with the taxi driver. This is to avoid from being scammed by the irresponsible drivers. Situated along the main road, Grand Hyatt is also easily accessed by public bus or uber.

From this hotel, you can just walk to get to the famous Petronas Twin Tower (0.50 km), Aquaria KLCC (0.18 km) and Bukit Bintang street (0.61 km), where shopping malls, entertainment centres and food galore assemble! For those with kids, there are an outdoor waterpark as well as an attractive playground at the KLCC park which is only within a walking distance from your abode.

Different Types of Rooms at Grand Hyatt Kuala Lumpur

Rated as the most luxurious accommodation at the pulse of the city, Grand Hyatt Kuala Lumpur features 412 guestrooms and suites with modern and contemporary interior design and warm earthly tones. The rooms range from standard, deluxe and grand club while there are standard suite, diplomat and presidential suite. All rooms are equipped with king bed in order to deliver maximum comfort for the guest. The grand club offers daily continental breakfast, all-day light refreshments, evening drinks and canapés.

The suites on the other hand, offers spacious bedroom and separate living room with plush sofas, suitable for those travels with family. There are also a dining area with ten-seater table and kitchenette with bar counter. Most of the rooms here are featured with floor-to-ceiling windows that give a stunning view of the twin towers, KLCC Park or the beautiful city.

Restaurants and Cafes at Grand Hyatt Kuala Lumpur

At Grand Hyatt Kuala Lumpur, guest gets to celebrate pleasant moments at Thirty8, the best restaurant in the city and indulge in a wide range of tantalizing Western, Chinese and Japanese cuisine whilst taking in scenic views of the Kuala Lumpur city skyline.

The JP Teres offers delectable authentic Malay, Chinese and Indian cuisines such as roti canai, beef rendang, satay, curry laksa, chicken rice, ais kacang, teh tarik and many more that is sure to satisfy your palate. This place is a perfect venue for after-work get-togethers, family occasions or catching up with friend. While at the Poolside, guest gets to enjoy simple and healthy all-day alfresco dining under the sun. Embark on a memorable culinary ride and savour a selection of gastronomic delights specially prepared by our master chefs.

Facilities and Activities Provided by Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur aims to provide only the best for their guests. Stepping into this hotel, you will feel like being in a sanctuary, located away from the hustle and bustle of the city. The Sky Lobby with 24 hour front desk welcomes every guest with warm and cozy service. Every corner of this property benefits free WIFI so the guest could stay connected with outside world.

Have a reviving workout at Essa Spa with a modern space and well equipped with the latest cardiovascular and strength machines. As all machines come with an Internet access platform, enabling fitness enthusiasts to watch video tutorials or TV during their workout session. The stunning outdoor pool allows guests to unwind and have a refreshing dip surrounded with tropical greenary.

Whether you are planning a corporate meeting for 10 or the wedding of your dreams, Grand Hyatt Kuala Lumpur offers a perfect space and expert team to meet all of your needs. This hotel features seven contemporary unique and versatile event venues, spanning over 3,400 square metres with enhanced meeting facilities, high-tech equipment, high-speed wireless and broadband Internet access to elavate your next meeting or event from ordinary to extraordinary. The Grand Hyatt catering team and event planners will assist every step of the way as you plan and execute your event, from serving a wide array of delicious cuisines to providing an authentic hospitality to impress your guests with an ultimate event experience.

Interesting Places Around Grand Hyatt Kuala Lumpur

Discover myriads of exciting things to do in Kuala Lumpur during your stay. Wander through nearest family-friendly attraction, Kuala Lumpur Bird Park, World's Largest Free-flight Walk-in Aviary. Offering a 20.9 acres of verdant valley terrain, there are four zones to be explored. Houses more than 3000 birds representing more than 200 species, birds are able to produce naturally in this unique habitat with this free-flight concept.

Journey through the streets of Central Market for handmade craftworks and visit the streets of Little India also Chinatown of Kuala Lumpur at Petaling Street, a well-known shopping district that sells all kinds of stuff at cheap prices. Even though it is in a different league when being compared to its more fancy counterparts, (i.e: Pavillion and KLCC) this street is always crowded with locals and foreign tourists, making it the most lively night market in Kuala Lumpur city. Also known as a food galore among the hearty eaters, Chinese and seafood restaurants can be found at almost every corner of this street.

For sightseeing, head up to the highest floor of Petronas Twin Towers for a bird-eye view of the city or go beyond the city and explore Batu Caves as well as Royal Selangor Visitor Centre.

So, what are you waiting for? Make your reservation for Grand Hyatt Kuala Lumpur today to get the best deals and special promotion!

Hotel Policy
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Hotel Services
  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
Things to Do
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers
Business Facilities
  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station
  • Swimming pool
  • Smoking area
  • Ballroom
  • Parking
Public Facilities
  • Elevator
  • Restaurant
  • Safety deposit box
Food and Drinks
  • Bar
  • Poolside bar
  • Breakfast
  • Limo or town car service
  • Valet parking (surcharge)
  • In-room accessibility
  • Accessible bathroom
Family-friendly Facilities
  • Children pool
  • Free WiFi
Sports and Recreations
  • Fitness center
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