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  1. Hotels
  2. Malaysia(9,524 Hotels)
  3. Pahang(691 Hotels)
  4. Genting Highlands(97 Hotels)
  5. Grand Ion Delemen Hotel

Grand Ion Delemen Hotel

Hotels
Jalan ION Delemen 1, Genting Highlands, Pahang, Malaysia, 69000
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING Grand Ion Delemen Hotel
EXTERIOR_BUILDING Grand Ion Delemen Hotel
LOBBY Grand Ion Delemen Hotel
LOBBY Grand Ion Delemen Hotel
EXTERIOR_BUILDING Grand Ion Delemen Hotel
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Traveloka
8.4 Impressive

From 1,923 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Will recommend to family and friend because the room and facilities all good we really enjoying our stay at there...
Selvan N.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities
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Review by Traveloka users

Based on 1,923 reviews

8.4
Impressive
Fantastic
637
Very Good
923
Satisfying
95
Average
268
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
NA
Nurul A. F. B. A. H.
0 Reviews
8.5
/ 10
8.5
13 Oct 2020
Holiday
Couple
highly recommended! nice staff nice view

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AKMAL H. B. B.
5 Reviews
8.5
/ 10
8.5
12 Oct 2020
Staycation
Family
Pls avoid to have any connecting room. Your neighbour can be very annoying with loud TV and midnight chatting session. Rest of it are awesome place for staycation.

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DS
Dhanam S.
0 Reviews
10
/ 10
10
06 Oct 2020
Holiday
Couple

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MH
Muhammad H. z.
1 Reviews
6.0
/ 10
6.0
03 Oct 2020
Holiday
not a 4 stars hotel, not achieve the standard

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NF
Nur F. B. I.
2 Reviews
6.0
/ 10
6.0
06 Sep 2020
Staycation
Family
The room was great👍just upset with breakfast provided, limited choices of food and tasteless😔

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Accommodation's Reply

22 Sep 2020
Dear Nur, Thank you for your review. We are delighted to read that you enjoyed the room while staying with us. Meanwhile I have taken note of your other points pertaining to the breakfast quality and variety while assuring you that I have shared this with the concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards, and we hope that you will give us opportunity to serve you better in the near future. Sincerely, The Management
NJ
Nik J.
0 Reviews
5.7
/ 10
5.7
06 Sep 2020
Staycation
I got to level 7 from 30th floor using staircase. Elevator is not efficient. waited for 30minutes. There's 4 elevator but 1 is out of service.

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Accommodation's Reply

22 Sep 2020
Dear Nik, Thank you for your feedback. We are disheartened to read that your stay with us was not up to your expectations, especially in terms of elevator efficiency. Hence, please accept my sincere apologies for the poor experience you endured. Rest assured, our teams are committed to resolving these issues and we hope to have the opportunity to serve you better in the near future. Sincerely, The Management
NA
Nur A. B. M. K.
0 Reviews
6.3
/ 10
6.3
05 Sep 2020
Staycation
Hotel was okay, just for breakfast, less variety of food. No fruit,dessert. So boring

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Accommodation's Reply

22 Sep 2020
Dear Nur, Thank you for your feedback. We are disheartened to read that your stay with us was not up to your expectations, especially in terms of breakfast variety. Hence, please accept my sincere apologies for the poor experience you endured. Rest assured, our teams are committed to resolving these issues and we hope to have the opportunity to serve you better in the near future. Sincerely, The Management
MS
Mohd S. B. A.
1 Reviews
8.5
/ 10
8.5
27 Aug 2020
Staycation
Friends
Nice view. Love the scenery. But quite a distance to the Awana Sky. 5km

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Accommodation's Reply

22 Sep 2020
Dear MOHD, Thank you for your rating. We are delighted to read that you had a comfortable stay with us. We hope your next visit will be as pleasant as the previous one. Sincerely, General Manager
FA
Fairus A. S.
0 Reviews
8.5
/ 10
8.5
27 Aug 2020
Staycation

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Accommodation's Reply

22 Sep 2020
Dear Fairus Fairus, Thank you for your rating. We are delighted to read that you had a comfortable stay with us. We hope your next visit will be as pleasant as the previous one. Sincerely, General Manager
SA
SITI A. B. A. S.
3 Reviews
8.5
/ 10
8.5
09 Aug 2020
Holiday
Family

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Location

Just an hour-drive from Kuala Lumpur, Grand Ion Delemen Hotel is one of the best resort destination hotels in Genting Highland offering a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level.

The property offers complimentary daily shuttle to/from First World Plaza/Sky Avenue. By driving, it takes 10 minutes to Sky Avenue Genting and Skytropolis Theme Park, 20 minutes to Genting Premium Outlet and approximately 2 hours to airport (KLIA/KLIA2).

About Grand Ion Delemen Hotel

Featuring 611 contemporary guest rooms, suites and penthouses, each room is equipped with ensuite bathroom with standard toiletries, minibar, coffee-making facilities, safe deposit box, ironing facilities, 42-inch LCD television with satellite channels, slippers and bathrobes.

Other facilities include Hugo's In The Sky (international fusion cuisine), Kembali Kitchen (casual dining) , Warung Park Munir (serving Malaysians' favourite), Indoor Heated Pool, 24 hours Fitness Centre, Kids Entertainment Zone, Flying Fox, Rock Climbing, teambuilding and meeting facilities, perfect for families, couples, friends and colleagues to host private functions or corporate events.

Read More
Hotel Policy

Breakfast time start from 07:00 until 11:00.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Due to the RMCO, complimentary Daily Shuttle to/from First World Plaza Entrance/Sky Avenue is temporary suspended from Jun - Aug 2020

===================================================

Extra bed include breakfast: RM 150 per pax/night

Buffet Breakfast
Weekdays (Sun-Fri) : RM52 per pax/night
Weekends/Public Holiday : RM58 per pax/night
Child rate (7-11 years old) : 50% discount
Below 6 years old : Complimentary
Malaysian Senior Citizen : 50% discount
Read More
Facilities
  • Hotel Services
    • Concierge
    • Doorman
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Breakfast (surcharge)
    • Cafe
    • Dining area
    • Snacks
    • Vegetarian meal
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Recreation room
    • Smoking area
    • Terrace
  • In-room Facilities
    • Bathrobe
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • Business Facilities
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Things to Do
    • Children play area
    • Fitness center
    • Garden
    • Indoor pool
    • Outdoor facilities
  • Sports and Recreations
    • Fitness center
    • Game room
  • Family-friendly Facilities
    • Children pool
  • Transportation
    • Secure parking
  • Accessibilty
    • Disabled access friendly
  • Nearby Facilities
    • Shops
  • Connectivity
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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