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Grand Millennium Kuala Lumpur

HOTELS
160 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
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Traveloka
8.6 Impressive
From 1,102 reviews
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Check our curated reviews for honest descriptions about this accommodation.
I enjoy to stay in this hotel. the room was very spacious and the location was in the city centre. Near the Pavillion Mall and the famous food centre Alor bukit bintang. Easy to get food because there were a lot of food restaurant and stall near this hotel. Very recommended hotel to try.
Esther S.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

160 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Check-in
Tue, 17 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 1,102 reviews
8.6
Impressive
Fantastic
423
Very Good
524
Satisfying
53
Average
102
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (24)
friendly staffs (5)
clean room (6)
excellent service (7)
tasty breakfast (1)
great room (1)
tasty food (2)
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Language
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SR
12 Reviews
9.7
/ 10
9.7
Holiday

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7 Reviews
8.8
/ 10
8.8
Staycation
Location wise is good. Check in and check out quite slow since only one staff on duty. Breakfast is so-so, quite expensive for one person since not much variety.

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YC
2 Reviews
6.7
/ 10
6.7
Location is awesome, but the service need to improved. Gave me wrong room key, my room was 15th floor yet gave me 14th floor! Such a careless mistake he had make!

1 liked this review

HM
7 Reviews
6.1
/ 10
6.1
Holiday
The whole experience is a disaster. Here's the summary: 1. Upon arrival, my wife alighted and I was busy with the luggage. The staffs at the concierge were busy with their phone and chit-chatting. They didn't come to us until we have got the luggage trolley by ourselves. Conversation nor greeting in between. 2. We arrived around 5. 30 pm. We were told the room is not ready and requested to come back in an hour. No explanation, apologies. 3. As we traveled a long distance, all the waters we had with us were consumed. We tried to ask if we can get a bottle of water from the front desk. As it is a simple request, I approached the staff at the front desk and put up my request. The staff at the front desk asked us to wait while he is attending to other customers. The tone was frustrated and rude. 4. Finally it is our turn after 15mins. We put up the same request again, now the front desk told us they are not handling beverages. They asked us to be seated and wait for his colleague to approach us. The tone was worsened as we are a fool to ask for bottled water from the front desk. We thought he should have told us the first time when we approach him, it is a simple, 1/2 min reply, instead of keeping us standing and waiting for 15mins while giving us a NO (take note, a big, rude NO). 5. We left the hotel to get a drink and dinner, and came back after 3 hours. Our check-in record cannot be found. Apparently, the lady who checked us in have keyed in our name wrongly. 6. The only comforting part of the stay is the location of the hotel. 7. We moved to another 5-star hotel nearby the next day. The service is day and night different. Make your choice wisely, unless you have a nostalgic reason to stay in this hotel.

3 liked this review

HB
2 Reviews
9.1
/ 10
9.1
Staycation
Spacious space! Love it and very near to pavilion, bukit bintang and lot 10.

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LS
1 Reviews
9.7
/ 10
9.7
Holiday
Their service is superb, comfortable bed and complete bathroom essentials. We enjoyed our stay over there. Important is free parking.

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BB
6
/ 10
6
Holiday
I booking from app but when arrived at counter, staff say don't have record at system. Then I need to wait 1 hour + for they to double check. They also not mention that hotel using for quarantine covid people stay. Room smell bad and look old.

1 liked this review

Accommodation's Reply

02 Apr 2021
Dear Badluzzaman Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us recently. My team and I had the opportunity to review your rating of our hotel and it appears that we have inadvertently fallen short of your expectations. Please accept our sincere apologies for the inconvenience caused. Your feedback is important to us and please be rest assured that we will address this with our team for immediate improvements. Training measures will also be intensified to ensure we optimise our processes and procedures in order to enhance our guest’s experience. We hope to have another opportunity of welcoming you back soon. Best regard, Esther Wai, General Manager
NN
1 Reviews
10
/ 10
10
Staycation

2 liked this review

Accommodation's Reply

18 Aug 2020
Dear Nur N. N., warm greetings from Grand Millennium Kuala Lumpur and thank you for rating us full score on Traveloka. We hope to welcome you back soon. Best regards, Richard Tiang, Resident Manager
SD
3 Reviews
10
/ 10
10
Staycation

2 liked this review

Accommodation's Reply

18 Aug 2020
Dear Nur S., warm greetings from Grand Millennium Kuala Lumpur and thank you for rating us full score on Traveloka. We look forward to welcome you back soon. Best regards, Richard Tiang, Resident Manager
FH
16 Reviews
10
/ 10
10
Staycation
Everything was good! Friendly staff. Delicious food (we had breakfast butler style due to MCO) - just choose the foods that we want in the list given then the waiter served it to your table!!

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Grand Millennium Kuala Lumpur is a 5 star hotel located in Bukit Bintang, Kuala Lumpur. Grand Millennium Hotel is one of the hotels under the Millennium Hotels and Resorts group. The hotel offers a place for guests to stay where it has stylish decorations and design. Together it will have international cuisines at their cafes and restaurants, full services as well as health club other amenities as well. The hotel guarantees the comfort to their guests and also top notch services.

It is also located in the heart of Kuala Lumpur and close to many interesting places such as shopping malls, business centre and eateries too.

How to Get to Grand Millennium Kuala Lumpur

There are several ways to get to Grand Millennium Kuala Lumpur. The closest airport would be the Kuala Lumpur International Airport 1 & 2. Both these airports are international airports therefore anybody may flight directly into Kuala Lumpur. Some of the airline that make their way here are Jetstar, Thai Airways and many more. From the airport it will take around 55 minutes drive to get to the hotel. It is around 58.5 kilometres far from the airport. One may take either the airport taxi or use the app Grab to hire a ride to the hotel.

Another way would be to take a train. From the airport, there is a premium non – stop high speed train service called Express Rail Link or ERL. One can take the train to KL Central which is the city centre. Then from there, one can take the monorail to head to Bukit Bintang which is the vicinity of the hotel. So it should be easy to get to the hotel once you are there.

Another way would be to take the bus. From the airport one can take a bus to KL Central also. It takes a longer time but it will be much cheaper compared to taking the ERL. Then from there, one will need to take either the monorail to Bukit Bintang or take the taxi to head straight to the hotel.

Different Types of Room in Grand Millennium Kuala Lumpur

There are multiple types of room in Grand Millennium Kuala Lumpur. However each room has different rates according to the promotions and other amenities offered with the room. Some of the room with cheaper price will not have any breakfast. Or it will have a promotion but with a very specific promotion.

There is the Deluxe Room where it is suitable for 2 people. Guests may choose either to have 1 double bed or to have 2 single beds. It has air conditioning, a safe, free toiletries, coffee and tea making facilities, complimentary water bottled, a sofa, work space and also docking station.

Then there is the Grand Deluxe Room where the room size is bigger. It has a king size bed too. The room is overlooking the city skyline too. The room is decorated with pale gold and cream coloured to make it warm and welcoming. It also has plush carpets and custom-made linens and bedding. The hotel also has a pillow menu that the guest can choose from to make their stay more comfortable.

There is also a club room where it is located at a higher floor of the hotel. It has a better view of the city. Those who stays in this room will have access to the hotel’s Club Lounge. They will be able to enjoy the facilities such as breakfast, meeting room and cocktail Bistro.

Then there is the Executive Suite Room. The room has a floor to ceiling windows which enables guest to have an even better view of the city. The room is very exclusive giving it a wonderful luxury of peace and quiet. There is also a separate living area. The bedroom is lined with high quality linens. Also the occupants of this room will have access to the hotel’s Club Lounge as well.

Finally, there is the Presidential Suite. It is a 2 bedroom suite. It has an adjoining kitchen and wet bar. It also has a private office. The suite comes with 1 double bed and also 2 single beds.

Facilities at Grand Millennium Kuala Lumpur

Being a 5 star hotel, the hotel has plenty of facilities to be offered to the guests. They have parking spaces for their guests. Coffee shop, 24 hour room service, safe deposit box and Wifi. The hotel also offer a lot of services such as 24 hour reception service, our arrangement service, luggage storage, laundry service. The hotel also has a barbecue area, fitness centre, sauna, spa and steam room. The hotel also has business facilities available to those who needs to have business meet and meetings.

Interesting Place Near Grand Millennium Kuala Lumpur

Bukit Bintang - Bukit Bintang is famously known as the area for shopping and also entertainment in Kuala Lumpur. There are multiple shopping malls available in the vicinity. Besides that, there is also plenty of cafes, bars, night markets and also hawker eateries. Many tourists would come here to see the bustling city of Kuala Lumpur and the nightlife scene too.

Hotel Policy
Facilities
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
Hotel Services
  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV
General
  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
Things to Do
  • Barbecue
  • Children play area
  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Business Facilities
  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
Transportation
  • Airport transfer
  • Car rental
  • Secure parking
  • Valet parking
Accessibilty
  • Accessible bathroom
  • Wheelchair accessible
Family-friendly Facilities
  • Children pool
Sports and Recreations
  • Fitness center
Kids and Pets
  • Supervised childcare
Connectivity
  • Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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