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Grand Sentosa Hotel Johor Bahru
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Grand Sentosa Hotel Johor Bahru

Hotels
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera, Taman Sentosa, Tebrau, Johor Bahru, Johor, Malaysia, 80150
2019 Traveloka Hotel Awards Winner: Best Food
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Traveloka
8.2 Convenient
From 1,726 reviews
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Check our curated reviews for honest descriptions about this accommodation.
lokasi strategisfavorit jb lokasi strategis
Great, always my favorite if come to JB, location strategic, the room comfortable, clean, only the service a bit slow, maybe new staff, take long time when do check in
Lusi L.
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Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
SEE ALL FACILITIES

Location Info

Ground Floor, Block A, Plaza Sentosa, Jalan Sutera, Taman Sentosa, Tebrau, Johor Bahru, Johor, Malaysia, 80150
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Per Night
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Check-in
Sat, 21 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 1,726 reviews
8.2
Convenient
Fantastic
311
Very Good
1,067
Satisfying
124
Average
224
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (25)
friendly staffs (4)
easy to find food (3)
clean room (2)
excellent service (6)
tasty breakfast (2)
spacious room (13)
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This is a private profile
6
/ 10
6
Holiday
Smell of the room is bad. Carpet need to be cleaned at all time.

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KC
1 Reviews
9.1
/ 10
9.1
Romantic Vacation
A great hotel and staff but 1 little thing can improve is the bath room facility and room sound proof the rest so far so good.. My comment is valid as the room price has raise but facility still remain the same next visit will become unsatisfying hotel...

1 liked this review

EV
10 Reviews
6.3
/ 10
6.3
Family vacation
I always faced this problem whereby the water heater not hot until I lazy to call technician for the repair. Everytime I come johor and stay here sure water heater problem. Hotel shall upgrade their water heater! For the 2nd day I stayed here, I was shock when evening we don't have new towels for bathing, when called to reception, the answer is no towels at all for quest for the time being as they finish stocks. I've been traveling so far and never come across that no towels at hotel room. The room more dirty, even got cockroach when we check in. I really hope the hotel manager / person in charged can take note of this. As this hotel is located at very strategic area, but if all the services not good, I don't think coming days quest would come back.

1 liked this review

yy
1 Reviews
6
/ 10
6
Medical Travel
the bed room not clean, the floor also..

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M
2 Reviews
4.8
/ 10
4.8

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JT
8.5
/ 10
8.5
Backpacking
Good stay for 1 night, will be back again

2 liked this review

AN
2 Reviews
6
/ 10
6
Family vacation
While the location is alright, I would not stay here again. The hotel says it's a Non Smoking hotel but the hallways were filled with smoke smell and cigarette butts! The smoke smell in our room was so bad that our eyes watered and we started to cough immediately. I asked for room change and thankfully that wasn't so bad. Breakfast was nothing special and bread toaster was spoil. No live egg station. Having said that, whatever few options there had, tasted good. I guess that's due to low expectations. I would rather pay $10-$15 more and stay at maybe KSL or something similar next time. There's a lot more happening near KSL and JB Central anyway. All in all, the stay wasn't terrible, but not satisfactory either.

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6 Reviews
6.2
/ 10
6.2
Wifi so slow. Not good.! Connection wifi slows not good!

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J
1 Reviews
5.7
/ 10
5.7
Family vacation
The beds were unhygiene, me and my parents felt itchy after sleeping a night only and we have to use long sleeves the next night to prevent the itchiness. The facility was so minimum that they don't even have a hairdryer.

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ln
1 Reviews
6.1
/ 10
6.1
Need to improve bathroom cleanliness

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Deposit Policy
Deposit is required during check-in using cash, or credit card.

Minimum Age for Check-in Policy
Guests must be at least 18 years old to be able to check-in.

Hotel Description
Check-in and Check-out Time
Check-in: From 14:00
Check-out: Before 12:00

Location
Staying at Grand Sentosa Hotel Johor Bahru is a good choice when you are visiting Tebrau.

The hotel is located only 3.31 km away from Johor Bahru Sentral Railway Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Grand Sentosa Hotel Johor Bahru

Are you a shopaholic? Staying at Grand Sentosa Hotel Johor Bahru will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand Sentosa Hotel Johor Bahru provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Sentosa Hotel Johor Bahru, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Sentosa Hotel Johor Bahru.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Sentosa Hotel Johor Bahru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Sentosa Hotel Johor Bahru is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Sentosa Hotel Johor Bahru is the right place to stay.

Hotel Policy

Additional breakfast are chargeable at MYR 18.00 /person.

Breakfast time start from 06:30 until 10:00.

Smoking is strictly not allowed in this property

Pets are NOT allowed.

Dear Valued Guest,

Thank you for supporting Grand Sentosa Hotel Management Services Sdn Bhd one stop urban hotel designed for both leisure and business travelers.

Grand Sentosa’s 260 modern and spacious rooms extends warm modern comforts with shopping experience of over 100 shopping outlets, entertainment spots and fabulous food outlets. Our city center location links directly to Tebrau Highway and Singapore. Travelling to Nusajaya, Kota Iskandar, Puteri Harbour, Hello Kitty Town, Legoland, Johor Premium Outlets and Senai Airport is an easy drive of just 30 minutes.

Visit www.grandsentosahotel.com.my for more information on our hotel facilities, meeting venues and surrounding attractions near Grand Sentosa Hotel Management Sdn Bhd.

Facilities
Hotel Services
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Mobile
  • Multilingual staff
Public Facilities
  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
General
  • AC
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
Food and Drinks
  • Breakfast
  • Cafe
  • Dining area
  • Snacks
In-room Facilities
  • Cable TV
  • Desk
  • Shower
  • TV
Business Facilities
  • Business center
  • Meeting facilities
  • Photocopier
Things to Do
  • Karaoke
  • Spa
Connectivity
  • Internet point
  • Free WiFi
Accessibilty
  • Disabled access friendly
  • Accessible parking
Transportation
  • Area shuttle with surcharge
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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