Gurney Bay Hotel, A PARKROYAL Partner Hotel

8.7
/10
Very Good
2,578 reviews

What Guests Say About Their Stay

Staff Friendliness (61)
Surroundings (56)
Bedroom (55)
Hotel Area (50)
G***t
10.0
/ 10
Great location and good sea view, very friendly hotel staff, clean and spacious room. Worth the money!
MUHAMMAD
9.4
/ 10
The Best Hotel. Really value for money. The staff was so helpful and kind. The location was great with Gurney Bay park view. The facility also good with sauna and whirlpool. The check-in and check-out progress was so smooth. Will come back again, if I go to Penang later.
M***y
9.6
/ 10
The staff are very friendly, they fulfill our request to change room. The location is also near to a mall, and there's a playground and open space in front of the hotel. Will come back for sure!
F***y
9.7
/ 10
Spent a night there with my family. The hotel was classic style with spacious room and full service such hospitality I missed in many stylist modern hotels nowadays. Would come back if I need to stay in the town again.
Maya S. D.
10.0
/ 10
Hotel terbaik, semua yang dibutuhkan tersedia di kamar, sarapan enak, pemandangan menghadap ke laut, kalau ke Penang, akan kembali lagi.
In the Area
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53, Gurney Drive, Georgetown, Gurney Drive, Penang, Malaysia, 10250

Main Facilities

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This accommodation offers:
Outdoor pool
Outdoor tennis court
Tennis
Bar
Steam room
Children play area
Swimming pool
Laundry service
Airport transfer
Fitness center
Restaurant
Luggage storage
Elevator
Gurney Bay Hotel, A PARKROYAL Partner Hotel is a five-star hotel built along No 53, Gurney Drive, Georgetown, Gurney Drive, 10250, Penang, Malaysia. It is located 21.0 km from the nearest airport which is the Penang International Airport. Gurney Bay Hotel, A PARKROYAL Partner Hotel is offers 3 different types of rooms and they are Deluxe Rooms, Superior Rooms and Executive Suites. Each room is equipped with high-quality in room facilities. Gurney Bay Hotel, A PARKROYAL Partner Hotel also provides amazing hotel facilities to make your stay even more memorable. Shifting to dining, Gurney Bay Hotel, A PARKROYAL Partner Hotel offers three main dining rooms to suit your taste, The Cafe and Lobby Lounge for you to enjoy a varied menu of local and international dishes and amazing drinks throughout the day. Considering how strategic the location of the hotel is, there are various tourist spots you can visit including Wat Chayamangkalaram and Dhammikarama Burmese Temple.
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What's around Gurney Bay Hotel, A PARKROYAL Partner Hotel

53, Gurney Drive, Georgetown, Gurney Drive, Penang, Malaysia, 10250
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Lobby Gurney Bay Hotel, A PARKROYAL Partner Hotel
Exterior 2 Gurney Bay Hotel, A PARKROYAL Partner Hotel

Discover More About Gurney Bay Hotel, A PARKROYAL Partner Hotel

Overview of Gurney Bay Hotel, A PARKROYAL Partner Hotel

Nestled in a vibrant part of town, Gurney Bay Hotel, A PARKROYAL Partner Hotel offers a unique blend of comfort and convenience. It's more than just a place to sleep; it's a launchpad for exploring the city and experiencing local culture.

Location, Location, Location

Gurney Bay Hotel, A PARKROYAL Partner Hotel is strategically located, offering easy access to key landmarks and attractions. You'll find it a breeze to reach popular destinations. Plus, with excellent public transport links nearby, getting around is a doddle.

Who's It For?

Whether you're a solo explorer, a couple seeking a romantic getaway, or a group of friends on an adventure, Gurney Bay Hotel, A PARKROYAL Partner Hotel caters to a variety of travellers. Its central location and comfortable amenities make it a solid choice for anyone wanting to experience the best of the city.

Style and Vibe

Expect a modern and welcoming atmosphere at Gurney Bay Hotel, A PARKROYAL Partner Hotel. The decor is stylish yet functional, creating a relaxed environment where you can unwind after a busy day of sightseeing. It's the perfect blend of chic and comfortable.

Gurney Bay Hotel, A PARKROYAL Partner Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel

Featuring 368 rooms in total, Gurney Bay Hotel, A PARKROYAL Partner Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including .

Room Types

Choose from a range of room types to suit your needs. Whether you're after a cosy single room, a spacious double, or a family suite, Gurney Bay Hotel, A PARKROYAL Partner Hotel has you covered. Each room is designed with your comfort in mind, featuring modern amenities and stylish decor.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

Gurney Bay Hotel, A PARKROYAL Partner Hotel Facilities

The vibe at Gurney Bay Hotel, A PARKROYAL Partner Hotel is generally relaxed and friendly. It's a place where you can socialise with other guests or simply chill out in your own space.

The Crowd

You'll likely encounter a mix of international visitors. It's a great place to meet people from all walks of life and share travel stories.

Activities and Events

While Gurney Bay Hotel, A PARKROYAL Partner Hotel may not have a packed schedule of organised events, the staff are always happy to point you in the direction of local happenings and city tours. They're a wealth of knowledge when it comes to exploring the area.

House Rules

Like any good accommodation, Gurney Bay Hotel, A PARKROYAL Partner Hotel has a few house rules to ensure everyone has a pleasant stay. These are usually common-sense guidelines, such as respecting quiet hours and keeping communal areas tidy. It's all about creating a harmonious environment for everyone.

How to Get to Gurney Bay Hotel, A PARKROYAL Partner Hotel

Reaching Gurney Bay Hotel, A PARKROYAL Partner Hotel is straightforward, no matter how you're arriving.

Public Transport

The nearest train station is a short distance away. From there, you can hop on a bus or take a short taxi ride. The nearest bus station is also conveniently located.

Taxi

Taxis are readily available from the airport and train station. Simply tell the driver the address of Gurney Bay Hotel, A PARKROYAL Partner Hotel, and they'll get you there in no time.

Walking

If you're arriving from a nearby location, you might even be able to walk. It's a great way to soak up the atmosphere and get your bearings.

Food Near Gurney Bay Hotel, A PARKROYAL Partner Hotel

You won't go hungry when staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel, with plenty of options for food and drink nearby.

Breakfast and Drinks

Gurney Bay Hotel, A PARKROYAL Partner Hotel may or may not serve breakfast on-site. Check with the hotel directly for the most up-to-date information. However, there are plenty of cafes nearby where you can grab a coffee and a pastry to start your day.

Self-Catering

If you prefer to cook your own meals, check if Gurney Bay Hotel, A PARKROYAL Partner Hotel offers kitchen facilities for guests. This can be a great way to save money and cater to your own dietary needs.

Local Eateries

Within walking distance, you'll find a range of cafes and restaurants offering delicious local cuisine. For a quick snack, a convenience store is just around the corner.

Things to Do Around Gurney Bay Hotel, A PARKROYAL Partner Hotel

Gurney Bay Hotel, A PARKROYAL Partner Hotel's central location means you're never far from the action.

Tourist Hotspots

Popular tourist attractions are both within easy reach of Gurney Bay Hotel, A PARKROYAL Partner Hotel. These iconic landmarks are a must-see for any visitor to the city.

Culture and Nightlife

Explore the local night markets for a taste of authentic street food and souvenirs. Immerse yourself in culture or visit a museum to learn about the city's history. For a relaxing afternoon, head to a nearby park and enjoy the green space.

Itinerary Ideas

For solo travellers, a day spent exploring the city's museums and art galleries is a great option. If you're travelling with a group, consider a walking tour followed by dinner at a local restaurant.

Why Gurney Bay Hotel, A PARKROYAL Partner Hotel is Popular Among Travelers

Gurney Bay Hotel, A PARKROYAL Partner Hotel has garnered a reputation for being a top choice among travellers for several reasons. Its prime location, comfortable accommodations, and friendly service make it a winning combination. Guests consistently praise its cleanliness, convenience, and value for money.

Tips for First-Time Visitors

Planning your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel? Here are a few tips to make your trip even smoother.

Room Choice

If you're a solo traveller, a single room might be the best option. Couples might prefer a double room, while families should consider a suite for extra space. Consider the level of street noise when choosing a room.

Packing Essentials

Pack light, but don't forget essentials such as comfortable shoes for walking, a universal adapter for your electronics, and any necessary medications. A reusable water bottle is also a good idea.

Language and Customs

English is widely spoken in the area, but learning a few basic phrases in the local language can go a long way. Be aware of local customs and etiquette, such as dressing modestly when visiting religious sites.

Best Time to Stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel

The best time to visit depends on your preferences and what you want to experience.

Seasonal Advice

The weather is generally pleasant throughout the year. If you prefer fewer crowds and lower prices, consider visiting during the off-season.

Event-Based Travel

If you're interested in attending local festivals or events, plan your trip accordingly. University holidays can also affect availability and prices.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

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Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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Nor I.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Bar, Cafe and Lounge Gurney Bay Hotel, A PARKROYAL Partner Hotel
Bar, Cafe and Lounge
Swimming Pool Gurney Bay Hotel, A PARKROYAL Partner Hotel
Swimming Pool
Fitness Center Gurney Bay Hotel, A PARKROYAL Partner Hotel
Fitness Center
Lobby Gurney Bay Hotel, A PARKROYAL Partner Hotel
Lobby
Accommodation Services Gurney Bay Hotel, A PARKROYAL Partner Hotel
Accommodation Services

Things to Do

  • Children play area
  • Fitness center
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Tennis

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

**Effective from June 1st 2014, the City Council of Penang will impose a Hotel Fee of MYR 3 per room per night for 4 and 5-star hotels. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. ============================================With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the Room Rates and will be collected by the hotel upon check-in. This is to be applied in addition to existing fees/taxes levied and the existing local tourism fee in Penang. ============================================
**Local Government Fee RM3.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
**Hotel Facilities Update ** Lobby Lounge temporary closed until further notice ** Room Service operation hours from 6.00am until 9.30pm daily ** Tennis Court temporary closure for upgrading works from 3-31 Oct 2022
**Kindly be informed that maintenance work will be carried out at the swimming pool area from 05 August until 16 August 2024. Therefore, we regret to inform the swimming pool will be closed during this period. We seek your kind understanding for any inconvenience that may caused.
For rooms without breakfast, guests can proceed with the above pricing: RM40nett for hotel guests and RM60nett for non-hotel guests. Children aged 0 to 5 eat for free, while children aged 6 to 12 are charged RM25nett regardless of whether they are inside or outside guests.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Gurney Bay Hotel, A PARKROYAL Partner Hotel
368
Number of floors in Gurney Bay Hotel, A PARKROYAL Partner Hotel
18
Another facilities in Gurney Bay Hotel, A PARKROYAL Partner Hotel
Children play area, Fitness center, Health club, Hot tub, Massage

Frequently asked question in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Does the Gurney Bay Hotel, A PARKROYAL Partner Hotel provide a late check-out?
Yes, Gurney Bay Hotel, A PARKROYAL Partner Hotel, offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about the possibility of a late check-out during their stay, as it may depend on the hotel's occupancy levels on the day of departure. Additional charges may apply for this service. To ensure a smooth experience, it is advisable to request a late check-out in advance at the hotel's front desk.
Does the hotel provide early check-ins?
Yes, Gurney Bay Hotel, A PARKROYAL Partner Hotel in Pulau Pinang, offers early check-in options subject to availability. Guests are encouraged to inform the hotel in advance of their early arrival to increase the likelihood of securing an early check-in. Please note that additional charges may apply for early check-ins, depending on the hotel's policy.
Is the Gurney Bay Hotel, A PARKROYAL Partner Hotel pet-friendly?
The Gurney Bay Hotel, A PARKROYAL Partner Hotel in Pulau Pinang does not accommodate pets. Guests are advised to make alternative arrangements for their pets during their stay. Please ensure to check the hotel's specific policies for any updates or changes regarding pet accommodations.
What is the cancellation policies?
The cancellation policies for Gurney Bay Hotel, A PARKROYAL Partner Hotel, may vary depending on the type of booking and the rate plan selected. Generally, most bookings offer a flexible cancellation policy, allowing you to cancel or modify your reservation up to a certain number of days before your scheduled arrival without incurring any fees. However, some promotional or discounted rates might have stricter cancellation terms, which could include non-refundable conditions. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on Traveloka.
Does the hotel provide a car park?
Yes, Gurney Bay Hotel, A PARKROYAL Partner Hotel in Pulau Pinang, provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking, ensuring a hassle-free experience during their stay. Please note that parking availability may be subject to hotel policies and space limitations, so it is advisable to check with the hotel directly for any specific requirements or conditions.
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More Reviews from Other Guests in Gurney Bay Hotel, A PARKROYAL Partner Hotel

8.7
Very Good
From 1,600 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Gurney Bay Hotel, A PARKROYAL Partner Hotel
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Bedroom (42)
Hotel Area (41)
Bathroom (39)
Room Space (38)
Surroundings (37)
Ambiance (35)
Distance to City Center (30)
Wifi (30)
Variety (30)
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Traveler Reviews Gurney Bay Hotel, A PARKROYAL Partner Hotel

Number of reviews per page
20
40
Customer reviews
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LennY M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 hour(s) ago
Fast check-in, friendly and helpful staff, and large, clean rooms.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 hour(s) ago
This is our second stay at this hotel. Please increase the promotions/discounts.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This is truly an Old Money Hotel, but at a price that still makes sense. By our third day here, we were really reluctant to leave…
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Accommodation's Reply
27 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
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LennY M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious with lots of variety.
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Accommodation's Reply
23 Oct 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
It was all decent. I would come and stay there again. Probably going to refer this accommodation to my friends.
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Accommodation's Reply
23 Oct 2025
Dear Guest, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Still the best hotel in town! Already came here twice, never failed
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Accommodation's Reply
23 Oct 2025
Dear Guest, Your kind words truly touched our hearts! Your feedback genuinely brightened our entire team's day. At Gurney Bay Hotel, A PARKROYAL Partner Hotel, we pour our hearts into creating memorable moments for each guest, and knowing we succeeded with you fills us with such joy. Hope to see you soon! Simply Yours, Benny Chung General Manager
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice atmosphere, friendly hotel staff, and clean rooms.
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Accommodation's Reply
14 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Old hotel. No renovation since my first stay 15 years ago. Limited reception staff.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We acknowledge that we have not yet undergone the renovations our property needs, but we are actively planning several improvement initiatives. We are committed to making the necessary upgrades to ensure our guests have a comfortable stay. We hope to have the opportunity to welcome you again in the future. Simply Yours, Benny Chung General Manager
S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The location is great... There is a park in front of the hotel... And there are lots of food around... So eating is not a problem...
2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Debora
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was friendly, the room was very comfortable, and the breakfast was very complete and delicious. Thank you, Gurney Bay ❤️
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Accommodation's Reply
12 Sep 2025
Dear Debora Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, found the room comfortable, and appreciated our breakfast offerings. Your compliments about our friendly staff mean a lot to us. We look forward to welcoming you back to Gurney Bay soon! Simply Yours Winnie Low Director of Operations
Armin b. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Convenient location at the heart of Gurney Drive. Loads of activities can be done around the area. Rooms are clean & modern with good Wi-Fi connection.
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Accommodation's Reply
12 Sep 2025
Dear Armin, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 11 week(s) ago
The staff was helpful and friendly. However, the carpet inside the room is odor.
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Accommodation's Reply
19 Aug 2025
Dear D***s Thank you for your feedback. We're glad to hear that our staff were helpful and friendly. We sincerely apologize for the unpleasant odor from the carpet in your room. Your comments have been shared with our housekeeping team for immediate attention, and we will take the necessary steps to address the issue. We appreciate you bringing this to our attention and hope to welcome you back for a more pleasant stay. Simply Yours Winnie Low Director of Operations
R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Great location, walking distance to eateries... Friendly staff.
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Accommodation's Reply
14 Aug 2025
Dear R***y Thank you for taking the time to share your feedback! We're glad you enjoyed our convenient location, nearby eateries, and the warm hospitality of our team. We hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff was very friendly. The breakfast was varied. The location was great, with lots of eateries nearby. A short walk to two malls was also convenient.
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Accommodation's Reply
14 Aug 2025
Dear R***i Thank you for your lovely review! We're so pleased to hear that you enjoyed your stay with us. It’s great to know that our friendly staff, varied breakfast, and convenient location with nearby eateries and malls made your visit a pleasant one. We truly appreciate your kind words and look forward to welcoming you back soon! Simply Yours Winnie Low Director of Operations
R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very friendly staff, complete breakfast, location close to everywhere, easy to access
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Accommodation's Reply
14 Aug 2025
Dear R***i Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our friendly service, complete breakfast, and convenient location. It’s wonderful to know that everything was easily accessible for you. We truly appreciate your support and hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
C***e
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Friendly staff, clean hotel, spacious rooms, delicious food, can exercise by walking along the beach.
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear C***e Thank you so much for your kind review! We're delighted to hear that you enjoyed our friendly staff, clean facilities, spacious rooms, and delicious food. It's great to know you also took advantage of the beachside location for some relaxing walks — a perfect way to stay active and unwind. We truly appreciate your feedback and hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The room is okay, even though it still seems like an old-fashioned model, the inside is okay. What needs to be improved is the yellow lighting in the room so it looks dark. At least everything is okay and strategic for getting around.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear F***a Thank you for taking the time to share your feedback. We're glad to hear that you found the room satisfactory and appreciated the convenience of our location. We appreciate your comments regarding the lighting in the room. Your suggestion about the yellow lighting making the space feel darker is valuable, and we will certainly look into possible improvements to enhance the overall ambiance and comfort. We hope to welcome you back again in the future and provide you with an even better experience. Simply Yours Winnie Low Director of Operations
khairul a. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice and good hotel, easy access to anywhere. Easy to get Grab atau ehailing if you are lazy to drive
1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear khairul a. k. Thank you for your great feedback! We're glad you found our hotel convenient and accessible, especially with easy e-hailing options nearby. Hope to see you again soon! Simply Yours Winnie Low Director of Operations
khairul a. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good and nice hotel, will return again to this hotel
1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear khairul a.k. Thank you for your kind words! We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back again soon! Simply Yours Winnie Low Director of Operations
malina
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
We ordered Nasi Lemak and Hainanese Chicken Rice. The food was quite good, but the serving time was a bit slow. It took about an hour. However, the uncle who ran the restaurant was very kind and friendly. He often offered mineral water. So...it was a treat. 😁
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Accommodation's Reply
31 Jul 2025
Dear malina Thank you for sharing your experience! We're glad you enjoyed the Nasi Lemak and Hainanese Chicken Rice, and truly appreciate your kind words about our friendly service. We apologize for the wait time and will work on improving our efficiency. Your patience and understanding mean a lot to us – hope to see you again soon! Simply Yours Winnie Low Director of Operations
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Accommodation Services 4 Gurney Bay Hotel, A PARKROYAL Partner Hotel

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8.7
Very Good
From 1,600 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Gurney Bay Hotel, A PARKROYAL Partner Hotel
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Staff Friendliness (48)
Bedroom (42)
Hotel Area (41)
Bathroom (39)
Room Space (38)
Surroundings (37)
Ambiance (35)
Distance to City Center (30)
Wifi (30)
Variety (30)
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Traveler Reviews Gurney Bay Hotel, A PARKROYAL Partner Hotel

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40
Customer reviews
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LennY M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 hour(s) ago
Fast check-in, friendly and helpful staff, and large, clean rooms.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 hour(s) ago
This is our second stay at this hotel. Please increase the promotions/discounts.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This is truly an Old Money Hotel, but at a price that still makes sense. By our third day here, we were really reluctant to leave…
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Accommodation's Reply
27 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
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LennY M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious with lots of variety.
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Accommodation's Reply
23 Oct 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
It was all decent. I would come and stay there again. Probably going to refer this accommodation to my friends.
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Accommodation's Reply
23 Oct 2025
Dear Guest, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Still the best hotel in town! Already came here twice, never failed
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Accommodation's Reply
23 Oct 2025
Dear Guest, Your kind words truly touched our hearts! Your feedback genuinely brightened our entire team's day. At Gurney Bay Hotel, A PARKROYAL Partner Hotel, we pour our hearts into creating memorable moments for each guest, and knowing we succeeded with you fills us with such joy. Hope to see you soon! Simply Yours, Benny Chung General Manager
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice atmosphere, friendly hotel staff, and clean rooms.
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Accommodation's Reply
14 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Old hotel. No renovation since my first stay 15 years ago. Limited reception staff.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We acknowledge that we have not yet undergone the renovations our property needs, but we are actively planning several improvement initiatives. We are committed to making the necessary upgrades to ensure our guests have a comfortable stay. We hope to have the opportunity to welcome you again in the future. Simply Yours, Benny Chung General Manager
S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The location is great... There is a park in front of the hotel... And there are lots of food around... So eating is not a problem...
2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Debora
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was friendly, the room was very comfortable, and the breakfast was very complete and delicious. Thank you, Gurney Bay ❤️
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Accommodation's Reply
12 Sep 2025
Dear Debora Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, found the room comfortable, and appreciated our breakfast offerings. Your compliments about our friendly staff mean a lot to us. We look forward to welcoming you back to Gurney Bay soon! Simply Yours Winnie Low Director of Operations
Armin b. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Convenient location at the heart of Gurney Drive. Loads of activities can be done around the area. Rooms are clean & modern with good Wi-Fi connection.
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Accommodation's Reply
12 Sep 2025
Dear Armin, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 11 week(s) ago
The staff was helpful and friendly. However, the carpet inside the room is odor.
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Accommodation's Reply
19 Aug 2025
Dear D***s Thank you for your feedback. We're glad to hear that our staff were helpful and friendly. We sincerely apologize for the unpleasant odor from the carpet in your room. Your comments have been shared with our housekeeping team for immediate attention, and we will take the necessary steps to address the issue. We appreciate you bringing this to our attention and hope to welcome you back for a more pleasant stay. Simply Yours Winnie Low Director of Operations
R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Great location, walking distance to eateries... Friendly staff.
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Accommodation's Reply
14 Aug 2025
Dear R***y Thank you for taking the time to share your feedback! We're glad you enjoyed our convenient location, nearby eateries, and the warm hospitality of our team. We hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff was very friendly. The breakfast was varied. The location was great, with lots of eateries nearby. A short walk to two malls was also convenient.
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Accommodation's Reply
14 Aug 2025
Dear R***i Thank you for your lovely review! We're so pleased to hear that you enjoyed your stay with us. It’s great to know that our friendly staff, varied breakfast, and convenient location with nearby eateries and malls made your visit a pleasant one. We truly appreciate your kind words and look forward to welcoming you back soon! Simply Yours Winnie Low Director of Operations
R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very friendly staff, complete breakfast, location close to everywhere, easy to access
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Accommodation's Reply
14 Aug 2025
Dear R***i Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our friendly service, complete breakfast, and convenient location. It’s wonderful to know that everything was easily accessible for you. We truly appreciate your support and hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
C***e
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Friendly staff, clean hotel, spacious rooms, delicious food, can exercise by walking along the beach.
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear C***e Thank you so much for your kind review! We're delighted to hear that you enjoyed our friendly staff, clean facilities, spacious rooms, and delicious food. It's great to know you also took advantage of the beachside location for some relaxing walks — a perfect way to stay active and unwind. We truly appreciate your feedback and hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The room is okay, even though it still seems like an old-fashioned model, the inside is okay. What needs to be improved is the yellow lighting in the room so it looks dark. At least everything is okay and strategic for getting around.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear F***a Thank you for taking the time to share your feedback. We're glad to hear that you found the room satisfactory and appreciated the convenience of our location. We appreciate your comments regarding the lighting in the room. Your suggestion about the yellow lighting making the space feel darker is valuable, and we will certainly look into possible improvements to enhance the overall ambiance and comfort. We hope to welcome you back again in the future and provide you with an even better experience. Simply Yours Winnie Low Director of Operations
khairul a. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice and good hotel, easy access to anywhere. Easy to get Grab atau ehailing if you are lazy to drive
1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear khairul a. k. Thank you for your great feedback! We're glad you found our hotel convenient and accessible, especially with easy e-hailing options nearby. Hope to see you again soon! Simply Yours Winnie Low Director of Operations
khairul a. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good and nice hotel, will return again to this hotel
1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear khairul a.k. Thank you for your kind words! We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back again soon! Simply Yours Winnie Low Director of Operations
malina
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
We ordered Nasi Lemak and Hainanese Chicken Rice. The food was quite good, but the serving time was a bit slow. It took about an hour. However, the uncle who ran the restaurant was very kind and friendly. He often offered mineral water. So...it was a treat. 😁
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Accommodation's Reply
31 Jul 2025
Dear malina Thank you for sharing your experience! We're glad you enjoyed the Nasi Lemak and Hainanese Chicken Rice, and truly appreciate your kind words about our friendly service. We apologize for the wait time and will work on improving our efficiency. Your patience and understanding mean a lot to us – hope to see you again soon! Simply Yours Winnie Low Director of Operations
Number of reviews per page
20
40