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  6. Holiday Inn Melaka

Holiday Inn Melaka

Hotel
Jalan Syed Abdul Aziz, Melaka Raya, Melaka City Center, Melaka City, Malaysia, 75000
Featured Image
Featured Image
Exterior
Fitness Facility
Fitness Facility
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Impressive
9.0/10
According to 81 guests
We like it so much. Will come again soon.
Zarina M. Z.
See all reviews
Based on 1,864 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Taming Sari Monument
(0.28 km)
Mahkota Parade
(0.31 km)
Flora de la Mar Maritime Museum
(0.40 km)
Dataran Pahlawan Melaka Megamall
(0.43 km)
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Review by Traveloka users
Review

Based on 52 reviews

9.0
Impressive
Fantastic
41
Very Good
34
Satisfying
6
Average
0
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
10
We like it so much. Will come again soon.
8.5
- Family vacation
Overall was good but I still got room at smoking floor although I have mention it in a note when I did the booking.
9.7
- Romantic Vacation
A nice hotel, a lot of parking area
8.5
Clean and nice. But not able to get the room during the check in time, even we reach 4pm.
8.5
- Family vacation
Comfortable room. Improvement: 1. No one send the baby cot after we made request. 2. The check out process is slow. 3. No kids play ground, comfortable room.
10
- Family vacation
My 2nd time staying here in Holiday Inn. definitely going to stay here again next time! all good. nothing to comment about.
9.7
- Shopping & Culinary
Room was comfortable. Overall is okay except the mini bar is not working.
6.2
- Family vacation
Hotel location actually is closed with the center of tourism location, but if we use taxi, need to go around so it makes quite far, and if we are walking we need to pass a very high traffic road so it is dangerous and not recommended. Room side is very nice and big, only the bathroom was bad. Every time we were taking a shower, then floor will flooding water come out from the Bathroom Drain Hole. There is a bathtub but also can't use. Because water drain can't close. In Room Dinning food was good and delicious, Breakfast many varieties of food and also good. Only during Peak Hours need to queuing to wait until have empty table.
10
- Business travel
Fantastic customer service and good cleanliness
9.4
- Family vacation
Recommended to stay here for family vacation
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Based on
1,864 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business239
Couples402
Solo travel72
Family761
Friends getaway203
Rating Result
Very Bad
22
Bad
49
Average
213
Very Good
812
Extraordinary
768
Pixelquesnaps
4star hotel with no star facilities.
1) Room has a foul smell and the white sheets has yellow stains on it. 2) Lift access card system was not detactable most of the time. A few people I encounter in the same lift has the same issue which is frustrating when I was rushing. 3) We were only given ONE access card. There's 275 rooms in your building and you only do not have extra access card? We had to leave our kids in the room with no electricity or aircond on when we leave the room. When we enquired about it, we were told the hotel was fully booked therefore, they can only provide one access card for each room. 4) Breakfast was terrible for a 4 star hotel standard. A 3 star hotel in Thailand provide a better breakfast choice/selection and taste. Noodle soup is extreamly salty and the chicken is obviously not fresh as it has a smell. Not sure if the chef ever taste their own food before serving? When we feedback it to them, defensively they said it is a new batch of chicken which just arrive yesterday. Should I check with your supplier instead? 5) We note that several complains were the same but it doesn't seem like the management bother to do something about it? This was not my first time here in Holiday Inn, but I can say definitely the services and facilities are deteriorating so badly. This hotel do not deserved to be called a 4 star hotel. It's a shame you declare yourself as an international hotel chain but poor facilities and management.
Family - Nov 20, 2017
Nawi H
Strategic venue and comfortable stay
We stayed this hotel for 3d 2n and their service was great I would like to extend my gratitude to this particular staff by the name of Kim for the special room and good view. To book with Concierge hotel provide shuttle service to Jonker Street and other place. I really enjoyed my stay at Holiday Inn Hotel. This will my prefered choice of hotel when I visit Melaka
Friends getaway - Nov 20, 2017
Rosemary6015
Bad Service for a Hotel Banquet and almost not functioning room key
Below are the observations I think improvements are needed:- For the banquet: 1. When the wedding banquet started, there was no tea served. Let alone those who came in late, those who are already seated were not served at all even before the bride and groom marching in. We had to request the waiters and the tea came much later than we expected, like 5-10 min? 2. There were not sufficient of spoons for each table too. Even when the banquet started and soup was served, there were not enough of spoons for our table and we had to wait for about 5-10 min again. That's pretty long. I don't know whether the above were due to lack of staff but i personally feel that the management should take note of these and wish these will not be repeating again. As a banquet guest and was hungry at that time, this was hardly acceptable given that the hotel is a 4-star hotel. Room Key: 3. The room key was not really functioning and as such I think the management should review this problem. I observed that other guests are also having same problem like us when we went up the floor. We had to repeatedly insert the card for several times before the card reader can detect the card. Technical issue maybe?
Family - Nov 19, 2017
RKrishnasamy
BAD shocking service
We reached the hotel at about 4 pm on the 4th of November and when we checked in we were told that our Suit room is not ready and we have to wait!!! NOT READY !! The receptionist was ever so sorry and apologized unreservedly. I appreciated that BUT waiting for another hour till about 5 before we can get into our room and get ready for our wedding dinner reception due at 7.00 pm at the hotel itself was uncalled for and very unprofessional. I booked this room almost a month before and was let down. There was no compensation, an apology note from the management and beside the receptionist who was very polite and assuring but the rest of the management was very bad. sack the manager! R Reddy
Family - Nov 19, 2017
Lee L
Excellent hotel n staff
This is one of the best hotels we stayed in. Room was large with a sitting area with a couch. The room was very clean and modern. The staff at the front desk was very friendly, helpful and professional. The lobby was nice and clean. The pool water was clean . I definitely would stay at this hotel again. 😊
Family - Nov 13, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Things to Do
    • Children pool
    • Spa
    • Health club
    • Outdoor pool
    • Sauna
    • Spa
    • Hot tub
    • Steam room
  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Safety deposit box
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
  • Business Facilities
    • Business center
    • Meeting facilities
  • Connectivity
    • Free WiFi
    • LAN Internet
  • General
    • Smoke free
  • Nearby Facilities
    • Gift shop

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 11:00 AM

    Malacca is a historic town which is located at the seaside Malacca where formerly known as a port for traders. There are many treasures that still have at this town. The unique of this city is, all the historical places are located in the middle of Melaka city centre. Surely many people would like to go for a vacation at Malacca as there are many places that can be visited, while there are also foods that can able to attract the attention of visitors to this country. Holiday Inn Hotel Malacca is a hotel that is located in the middle of Melaka city centre. This hotel began operations in October 2009. This hotel also offers a comfortable room for guest that has a beautiful view of the city and seaside views at Malacca.


    Holiday Inn Melaka is located at Jalan Syed Abdul Aziz which is adjacent to the Mahkota Parade shopping in the city of Melaka. This hotel is located in the middle of Melaka city centre, with this it can make it easier for travellers to find the hotel without having to use a goggle map. In addition, the hotel is also close to the interesting places that are found around the town. Besides Mahkota Parade, Menara Taming Sari also nearby the Holiday Inn Hotel.


    Ways to Get to Holiday Inn Malacca Hotel


    There are many ways that can enable you to come to this hotel which is by your own car, bus, taxi and airplane. If you are from Kuala Lumpur, the time taken to the Holiday Inn Hotel is about an hour and a half with drive. In addition, for tourists who stay in the north, you are required to enter the Sungai Besi highway until then you need to exit Alor Gajah exit. The estimated time is about four hours with drive 110km/hour. Additionally, you can also catch an airplane to come to this hotel with a distance of 85km from Kuala Lumpur International Airport to Batu Berendam Airport (MKZ). The time taken to get to this hotel from the Batu Berendam Airport is about 8.34km away. If visitors taking a bus to Melaka, the distance taken from the bus station Malacca is 1.81km.


    Different type of Rooms in Holiday Inn Malacca Hotel


    Holiday Inn Hotel also provides a comfortable room for guests who are staying at this hotel. There are five different types of rooms with a reasonable price that are available in this hotel including a Deluxe Room, Suite Room, Kids Suite, Executive Club Room and Presidential Suite. To guests who love the rooms with the views of the city Malacca that is beautiful so you can choose a Deluxe Room as accommodation. This is because, this room offers panoramic views where guests can relax your mind with a very beautiful side from city Malacca.


    For guests who have small children, you also can choose a Kids Suite at this hotel. This room provides a room within a room where your children can play in their own area. Furthermore, this room is equipped with double decker beds for children and a King sized bed for adults. This room is specially designed to provide comfortable for your children to play and move with comfortably. Presidential Suite offers a luxury accommodation as well as modern contemporary concept consisting of a dining room, large bedroom that is comfortable, desk and ergonomic chair that is comfortable for guest.


    Restaurants and Cafes in Holiday Inn Malacca Hotel


    Sirocco Restaurant is a restaurant at this hotel. This restaurant has a concept of Italian restaurant, where guests can enjoy pizza that has been cooked with firewood which is served in the Italian restaurant Sirocco, and there is also a delicious buffet spread of international dishes offered at Es.Sence Kitchen.


    Facilities and Activities provided by Holiday Inn Malacca Hotel


    Besides visiting the interest places around the city of Malacca, Holiday Inn Hotel also offers variety of a facilities for guests who are staying at this hotel which you can feel the excited and fill your free time with the activities that are available at this hotel. You also can spend your time in this hotel by doing a various activity like pampering your body at Tea Tree Spa. This Spa has the Bali concept which guests who are using this facility will feel the Bali atmosphere with the masseuse who are dedicated and highly qualified.


    In addition, this hotel also provided a fitness centre, which is suitable for those who like to do sports activity. This gym is located on the third floor near the Tea Tree Spa. The room is equipped with air conditioning and a fully equipped fitness equipment for guests who are using this gym. Moreover, Holiday Inn Hotel also provides a swimming pool for guests who are staying at this hotel. Swimming Pool is open from 7.00am to 9.00pm. The hotel has a swimming pool that is suitable for adults and children. In addition, you can also enjoy the beautiful scenery and a panoramic view of the strait of Malacca. In addition, you also have the opportunity to enjoy the sunset views from the Holiday Inn Hotel Melaka.


    Interesting Places around Holiday Inn Malacca Hotel


    Holiday Inn Hotel Malacca is located strategically in the middle town of Malacca centre, where you will have the opportunity to visit interest places around this hotel. There are many places that can be visited in the vicinity of this hotel such as Menara Taming Sari Samudera Museum, Melaka River Cruise, Kota A Famosa and more. You also do not need to use the car because this place is just near to each other. For your information, Menara Taming Sari is close to this Holiday Inn Hotel where you can just walk in here with a distance of 0.28km.


    Additionally, you can also ride a rickshaw in front of Menara Taming Sari where they will take you around the places that is assigned. Melaka River Cruise also has its own attractions, where you will take a boat ride along the river Malacca. You get to see the beauty of the city along the Malacca river. Additionally, you can also visit the Kota A Famosa which is located behind the Dataran Pahlawan. Kota A Famosa is built by the Portuguese that was conquered Malacca in year 1511. Museum Samudera is also located nearby the areas that have been mentioned. The shape of Museum Samudera is like an old vessel in which there is a museum that keeps the treasures that had been there until now.


    Holiday Inn Hotel Malacca has received an overwhelming response from all the guests who have stayed here before. In addition, they are also very satisfied with the service provided by the staffs here.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.