Hotel 99 Sepang @ KLIA

Hotels
8.2
/10
Very Good
333 reviews

What Guests Say About Their Stay

S***h
8.8
/ 10
The staff is friendly and helpful, they even helped us order a Grab. The location is very strategic, close to shops, lots of food and restaurants, even a mall. Just walking distance. On the right and left there are 24-hour minimarkets and pharmacies. Very suitable for transit before going to the airport.
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NOVRICA C. M.
9.4
/ 10
The room is spacious, you can ask for extra pillows, the AC is cool and comfortable, the hot water in the bathroom is smooth and strong, the sink has hot water, the drainage is very smooth. Thank you, very comfortable.
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Nadiyah N.
9.7
/ 10
it is perfect to stay here. I really want to book this hotel for the same event next year. the hotel is new and clean. the style is minimalist modern. really love it.
Prianta N. G.
9.7
/ 10
This hotel is new building, very clean and comfortable. The position is good in location, easy for looking food.
Mike
10.0
/ 10
Hotel is very nice and modern, Good place to rest before a flight out of the city. There are plenty of eateries around and even a shopping mall close by.
In the Area
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No 49 & 51, Jalan Warisan Sentral, Kota Warisan, Sepang, Selangor, Malaysia, 43900

Main Facilities

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Airport transfer
Elevator
Family room
AC
Heater
24-hour Receptionist
note: hotel was previously named Hotel 99 Sepang KLIA Hotel 99 Sepang @ KLIA is a hotel in a good neighborhood, which is located at Sepang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel 99 Sepang @ KLIA

No 49 & 51, Jalan Warisan Sentral, Kota Warisan, Sepang, Selangor, Malaysia, 43900
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Lobby Hotel 99 Sepang @ KLIA
Lobby 2 Hotel 99 Sepang @ KLIA

Discover More About Hotel 99 Sepang @ KLIA

Looking for a comfortable and convenient stay near Sepang KLIA? Hotel 99 Sepang @ KLIA offers a practical base for exploring the area, whether you're on a layover or planning a longer visit.

Overview of Hotel 99 Sepang @ KLIA

A Comfortable Stopover

Hotel 99 Sepang @ KLIA provides a no-fuss, comfortable environment, ideal for travellers seeking a convenient place to rest near Kuala Lumpur International Airport. Its straightforward approach focuses on providing essential amenities and a restful experience.

Location, Location, Location

Strategically located in Sepang, Hotel 99 Sepang @ KLIA offers easy access to KLIA and KLIA2. Public transport options are readily available, making it simple to reach the airport terminals or explore nearby attractions. The hotel's proximity to the airport makes it a prime choice for those with early morning flights or late-night arrivals.

Ideal for...

Hotel 99 Sepang @ KLIA is particularly well-suited for transit passengers, business travellers needing quick access to the airport, and those seeking a budget-friendly option without compromising on comfort and convenience.

Style and Atmosphere

Expect a functional and clean environment at Hotel 99 Sepang @ KLIA. The atmosphere is relaxed and geared towards providing a restful stay for guests on the move. The focus is on practicality and efficiency, ensuring a smooth and hassle-free experience.

Hotel 99 Sepang @ KLIA

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Hotel 99 Sepang @ KLIA Facilities

Featuring 92 rooms in total, Hotel 99 Sepang @ KLIA offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Amenities at Your Fingertips

The accommodation provides a range of facilities and amenities for guests, including .

Room Types Available

Hotel 99 Sepang @ KLIA offers a variety of room types to suit different needs, from single rooms perfect for solo travellers to family rooms accommodating larger groups. Each room is designed for comfort and functionality, ensuring a pleasant stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Hotel 99 Sepang @ KLIA

A Relaxed Atmosphere

Expect a quiet and relaxed ambience at Hotel 99 Sepang @ KLIA, perfect for unwinding after a long flight or preparing for your next journey. The hotel prioritises providing a peaceful environment for all guests.

Types of Guests

Hotel 99 Sepang @ KLIA typically welcomes a mix of international travellers, business professionals, and those seeking short-term accommodation near the airport. The hotel caters to a diverse range of guests with varying travel needs.

Activities and Events

While Hotel 99 Sepang @ KLIA primarily focuses on providing comfortable accommodation, the staff can often provide information on local events and attractions, helping you make the most of your time in Sepang.

House Rules and Etiquette

Standard hotel etiquette applies at Hotel 99 Sepang @ KLIA. Guests are expected to be respectful of others and maintain a quiet environment, especially during late hours. Specific house rules are usually outlined upon check-in.

How to Get to Hotel 99 Sepang @ KLIA

Airport and Transportation Hubs

The nearest airports are Kuala Lumpur International Airport (KLIA) and KLIA2. Hotel 99 Sepang @ KLIA is easily accessible from both terminals via taxi, or airport shuttle buses.

Directions for Taxi

Simply provide the hotel's name and address to your taxi driver. The journey from the airport is typically short and straightforward.

Walking Distance to Major Spots

While Hotel 99 Sepang @ KLIA is primarily located for airport access, some local shops and restaurants may be within walking distance. However, relying on transportation is recommended for reaching major attractions.

Food Near Hotel 99 Sepang @ KLIA

Dining Options at Hotel 99 Sepang @ KLIA

While Hotel 99 Sepang @ KLIA may offer limited on-site dining options, such as a simple breakfast, it is surrounded by various eateries and convenience stores.

Kitchen Facilities

Kitchen facilities for self-catering may be limited. Check with the hotel directly regarding the availability of microwaves or other cooking appliances.

Recommended Eateries

Numerous cafes, convenience stores, and restaurants are located within a short distance of Hotel 99 Sepang @ KLIA, offering a range of cuisines and price points. Explore local options for an authentic taste of Malaysian cuisine.

Things to Do Around Hotel 99 Sepang @ KLIA

Nearby Tourist Attractions

While primarily an airport hotel, Hotel 99 Sepang @ KLIA offers access to nearby attractions such as the Sepang International Circuit and various local markets. Consider a day trip to explore the cultural and natural attractions of the region.

Cultural Spots and Museums

Venture further afield to discover cultural spots, museums, and historical sites. Kuala Lumpur, easily accessible by train or bus, offers a wealth of cultural experiences.

Itinerary Suggestions

For solo travellers, a short trip to a local market followed by a relaxing evening at the hotel is ideal. Group travellers can explore nearby attractions or enjoy a meal together at a local restaurant.

Why Hotel 99 Sepang @ KLIA is Popular Among Travelers

Hotel 99 Sepang @ KLIA is popular among travellers due to its convenient location near the airport, affordable rates, and comfortable accommodations. It provides a practical and hassle-free option for those seeking a quick stopover or a base for exploring the Sepang area.

Tips for First-Time Visitors

Choosing the Right Room

Consider your travel needs when selecting a room. Solo travellers may opt for a single room, while families or groups may prefer larger rooms or connecting options. Request a room away from the elevator for a quieter stay.

What to Pack

Pack light and bring essential toiletries. Consider bringing a travel adapter if you are travelling from outside of Malaysia. Earplugs and an eye mask can also be helpful for a restful sleep.

Common Languages Spoken

English is widely spoken at Hotel 99 Sepang @ KLIA, making communication easy for international travellers. Other languages may also be spoken by staff.

Local Customs

Malaysia is a multicultural country with a rich heritage. Be respectful of local customs and traditions. Dress modestly when visiting religious sites and be mindful of local etiquette.

Best Time to Stay at Hotel 99 Sepang @ KLIA

Seasonal Advice

The weather in Sepang is generally warm and humid throughout the year. Consider travelling during the shoulder seasons (March-May and September-November) for pleasant weather and fewer crowds.

Event-Based Travel

Check for local festivals and events happening during your stay. University holidays may also affect hotel availability and prices. Plan your trip accordingly to avoid peak periods or take advantage of special events.

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All facilities in Hotel 99 Sepang @ KLIA

Lobby Hotel 99 Sepang @ KLIA
Lobby
Accommodation Services Hotel 99 Sepang @ KLIA
Accommodation Services
Exterior Hotel 99 Sepang @ KLIA
Exterior
Bedroom Hotel 99 Sepang @ KLIA
Bedroom
In-room Bathroom Hotel 99 Sepang @ KLIA
In-room Bathroom

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel 99 Sepang @ KLIA

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel 99 Sepang @ KLIA
92
Number of floors in Hotel 99 Sepang @ KLIA
1
Another facilities in Hotel 99 Sepang @ KLIA
AC, Family room, Heater, Non-smoking room, Smoke-free

Frequently asked question in Hotel 99 Sepang @ KLIA

What is normal check-in & check-out time at Hotel 99 Sepang @ KLIA?
The standard check-in time at Hotel 99 Sepang @ KLIA is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Hotel 99 Sepang @ KLIA have?
Hotel 99 Sepang @ KLIA is a 3.0-star hotel.
How many floors does Hotel 99 Sepang @ KLIA have?
Hotel 99 Sepang @ KLIA has 1 floors.
How many rooms does Hotel 99 Sepang @ KLIA have?
Hotel 99 Sepang @ KLIA has 92 rooms in total.
Does Hotel 99 Sepang @ KLIA provide airport transfer?
Yes, Hotel 99 Sepang @ KLIA provides airport transfer upon request. Please contact the property directly for more details.
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More Reviews from Other Guests in Hotel 99 Sepang @ KLIA

Overall Ratings & Reviews Hotel 99 Sepang @ KLIA

Traveloka (305)
Other sources (28)
8.2
Very Good
From 305 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

8.0

Meal

7.9

Location

8.4

Service and Facilites

8.0

People often mention about Hotel 99 Sepang @ KLIA
All
Bedroom (15)
Staff Friendliness (12)
Bathroom (12)
Accessibility (9)
Ambiance (9)
Distance to City Center (8)
Surroundings (8)
Check-in/out Time (8)
Room Space (7)
Hotel Area (7)
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Traveler Reviews Hotel 99 Sepang @ KLIA

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
I was stuck at the check-in line for quite some time despite I was the second on queue. Should improve on that. Customers choosing this area mostly are transiting for flights. It's tiring to be still waiting for check-in.
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Thanks for your feedback and patience. We understand how tiring it can be, especially for transit guests. We’ll look into improving our check-in efficiency to make the process faster and smoother.
Reki M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel location is not too far from the airport, you can use IDrive (online transportation similar to GoCar or GrabCar), you can pay in cash around 22-25 MYR or 88 thousand - 100 thousand (exchange rate for October 25).
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Accommodation's Reply
06 Oct 2025
Thank you for your feedback and for sharing useful information regarding transportation to our hotel. May your trip be comfortable and enjoyable!
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M T A. A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
It was very unfortunate that when I entered the room, it was still not packed even though it was already past 3:00 pm. I had to wait quite a while to get into the room after a long journey.
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2 people find it helpful
Accommodation's Reply
23 Sep 2025
We apologize for the unpleasant experience during check-in. Thank you for your patience, this feedback will be taken into consideration for improvement.
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R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
My choice is because it is quite close to Klia, which takes only 10-15 minutes to drive. Near the hotel there are also many restaurants and grocery stores that make it easy for us to get food and other items.
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Accommodation's Reply
08 Sep 2025
Thank you for sharing your experience. We are glad that the hotel's location near KLIA and the nearby restaurants and retail facilities made your stay easier.
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S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 8 week(s) ago
Just entered the hotel and was given broken glass and the hotel, how come when it rains the room can flood and the sink can flood outside the room and if it rains the room on the 2nd floor can also flood and the hotel is wet and everyone complains about the wet trash, who cares? The hotel is winning, there are lots of people selling food around it.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
We’re sorry to hear about the issues you experienced with the cracked glass, flooding, and clogged sink. Your complaint being unattended is also noted. We appreciate your feedback and will work on improvements.
N***h
icon-Medical
Medical
icon-origin-TRAVELOKA
6.7
/10
Reviewed 10 week(s) ago
Check-in time is 3pm. We waited in a very hot hotel room without air conditioning, especially in very hot weather outside. An Indian female staff member was very unfriendly to customers. We stayed on the first floor. Along the way to the room, the smell of cigarettes was very strong. The passage to the room was very narrow and there was no ventilation, and this was the reason why the smell of cigarettes did not want to go away. It felt cramped to breathe. When we got to the room, the smell of cigarettes was getting stronger. Maybe because of the poor ventilation in the hotel. We slept all night with the smell of cigarettes that did not want to go away, when we entered the bathroom, the smell of cigarettes was very strong and the room was full of mosquitoes. I DO NOT RECOMMEND THIS ACCOMMODATION TO FAMILIES WITH CHILDREN AGE 19 AND UNDER, ESPECIALLY THOSE WITH BABY. Hoteliers should not just look for profit. Improve the quality of service, improve the behavior of the staff, and upgrade the rooms to provide comfort to customers. Thank you
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2 people find it helpful
Accommodation's Reply
21 Aug 2025
Thank you for your very detailed feedback. We apologize that your experience was not as expected. We are taking stricter measures to ensure that the no-smoking policy is fully adhered to in the hotel's guest rooms and corridors, including improving ventilation to make guests more comfortable. The management will also re-evaluate the level of service provided by the staff to make them more friendly and professional. We appreciate your suggestions for improving the facilities and cleanliness, and these will be given serious attention so that guests can have a better experience in the future.
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Yatno L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good place for a transit moment. Well recommended.
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Accommodation's Reply
07 Aug 2025
Thank you for your kind feedback! We're glad to hear it was a good transit stay and truly appreciate the recommendation.
N***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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Accommodation's Reply
04 Aug 2025
We are glad to hear that you were satisfied with the friendly service from our staff. Thank you for your feedback.
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C***f
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Excellent service. Comfortable, with a driver to take you to the airport. Cool air conditioning, hot water, and an elevator. Fun, safe, and affordable.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for the perfect rating! We are glad you were satisfied with our service, facilities provided, and airport service. It is great to hear that you had a comfortable and enjoyable experience. See you again on your next visit!
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Syaiful A. Z.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The facilities are really good, quiet and comfortable to rest. Overall, it is recommended.
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Accommodation's Reply
08 Jul 2025
Thank you! We are glad you were comfortable and satisfied with the facilities provided. See you again!
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 18 week(s) ago
Dirty mattress makes you itchy and dirty bathroom
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for your feedback. We apologize for the unsatisfactory condition of the bed and bathroom. We will take immediate action to improve it.
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S***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The staff is friendly and helpful, they even helped us order a Grab. The location is very strategic, close to shops, lots of food and restaurants, even a mall. Just walking distance. On the right and left there are 24-hour minimarkets and pharmacies. Very suitable for transit before going to the airport.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Thank you for your positive review. We are very glad that our staff was helpful and that you enjoyed the strategic location with various amenities around. We look forward to welcoming you back in the future.
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I***m
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 22 week(s) ago
Strategic location. The room is ok, but the cleanliness is not satisfactory, the water heater and glasses are dirty, the bathroom is dusty, the exhaust fan does not work.
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Accommodation's Reply
04 Jun 2025
Thank you for your feedback. We apologize for the lack of cleanliness and comfort of the room you experienced. We will immediately take action to improve the matter. Thank you for helping us improve the quality of our service.
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Marcel D.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 22 week(s) ago
Nice location close to the airport, many resto's and a mall within 5 mins walking. Nice room, good ac, very nice warm shower. Inhouse airport transfer possibilties
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Accommodation's Reply
29 May 2025
Thank you for your positive feedback. We’re glad you enjoyed the convenient location, comfortable room, and our warm shower. We’re also happy the airport transfer service was helpful during your stay.
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Not as good as the photos, but worth it.
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Thank you for your feedback. We value your opinion and will continue to strive to improve your stay experience in the future. We look forward to welcoming you back again.
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F***e
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 31 week(s) ago
the room is very dirty, lots of dust and spider webs, the bathroom is dirty on the glass and corners, lots of stains that make you disgusted, the color of the towel is brown even though it should be white. The hotel environment is also dirty and not kept clean, honestly very disappointed staying here, want to get out as soon as possible.
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Accommodation's Reply
03 Apr 2025
Thank you for sharing your feedback. We apologize for the unsatisfactory experience you had. Cleanliness is our top priority, and we will immediately look into the issues raised regarding the cleanliness of the rooms and the hotel environment. We appreciate your feedback and will strive to improve our services to ensure guest comfort in the future.
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Profile Picture
Nisa A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
It was fun staying here, as soon as we arrived we were helped to lift our suitcases and were served in a friendly manner and the room was clean, fragrant and comfortable, suitable for travelers who have an early morning flight, so if you go to the airport it is very close and you won't be late.
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3 people find it helpful
Accommodation's Reply
04 Feb 2025
Thank you for your review! We are happy to hear that you were satisfied with our friendly service and the comfort of the room. We are also grateful that our location close to the airport made your travel easier. We hope to welcome you back in the future!
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Muzakhir b. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Comfortable place, all facilities are there, comfortable and good hotels, lots of places to eat
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Accommodation's Reply
04 Feb 2025
Thank you for your positive review! We are happy to hear that you enjoyed the facilities at our hotel, and our location close to shops and restaurants. We look forward to welcoming you back in the future!
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H***e
icon-origin-TRAVELOKA
6.0
/10
Reviewed 40 week(s) ago
The bed is dirty when checking in then I request the caretaker to change the bed sheet for me. At first, they told me they already tidy up the room, but I insist to change the bed sheet. The bath room also doesn't look clean.
2 people find it helpful
Accommodation's Reply
23 Jan 2025
Thank you for your feedback. We sincerely apologize for the issues you faced with the cleanliness of the bed and bathroom. Your experience does not reflect our usual standards, and we’ll ensure the housekeeping team takes immediate action to improve. We appreciate your patience and hope to provide you with a better experience in the future.
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
According to the price. Clean bathroom. The environment has many culinary.
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1 people find it helpful
Accommodation's Reply
20 Jan 2025
Thank you for your review! We're glad to hear that you found the bathroom clean and appreciated the variety of culinary options nearby. We aim to provide great value for the price and hope to welcome you again soon!
Number of reviews per page
20
40

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Exterior 4 Hotel 99 Sepang @ KLIA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel 99 Sepang @ KLIA

Traveloka (305)
Other sources (28)
8.2
Very Good
From 305 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

8.0

Meal

7.9

Location

8.4

Service and Facilites

8.0

People often mention about Hotel 99 Sepang @ KLIA
All
Bedroom (15)
Staff Friendliness (12)
Bathroom (12)
Accessibility (9)
Ambiance (9)
Distance to City Center (8)
Surroundings (8)
Check-in/out Time (8)
Room Space (7)
Hotel Area (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel 99 Sepang @ KLIA

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
I was stuck at the check-in line for quite some time despite I was the second on queue. Should improve on that. Customers choosing this area mostly are transiting for flights. It's tiring to be still waiting for check-in.
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Thanks for your feedback and patience. We understand how tiring it can be, especially for transit guests. We’ll look into improving our check-in efficiency to make the process faster and smoother.
Reki M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel location is not too far from the airport, you can use IDrive (online transportation similar to GoCar or GrabCar), you can pay in cash around 22-25 MYR or 88 thousand - 100 thousand (exchange rate for October 25).
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Find this review helpful?
Accommodation's Reply
06 Oct 2025
Thank you for your feedback and for sharing useful information regarding transportation to our hotel. May your trip be comfortable and enjoyable!
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M T A. A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
It was very unfortunate that when I entered the room, it was still not packed even though it was already past 3:00 pm. I had to wait quite a while to get into the room after a long journey.
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2 people find it helpful
Accommodation's Reply
23 Sep 2025
We apologize for the unpleasant experience during check-in. Thank you for your patience, this feedback will be taken into consideration for improvement.
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R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
My choice is because it is quite close to Klia, which takes only 10-15 minutes to drive. Near the hotel there are also many restaurants and grocery stores that make it easy for us to get food and other items.
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Accommodation's Reply
08 Sep 2025
Thank you for sharing your experience. We are glad that the hotel's location near KLIA and the nearby restaurants and retail facilities made your stay easier.
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S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 8 week(s) ago
Just entered the hotel and was given broken glass and the hotel, how come when it rains the room can flood and the sink can flood outside the room and if it rains the room on the 2nd floor can also flood and the hotel is wet and everyone complains about the wet trash, who cares? The hotel is winning, there are lots of people selling food around it.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
We’re sorry to hear about the issues you experienced with the cracked glass, flooding, and clogged sink. Your complaint being unattended is also noted. We appreciate your feedback and will work on improvements.
N***h
icon-Medical
Medical
icon-origin-TRAVELOKA
6.7
/10
Reviewed 10 week(s) ago
Check-in time is 3pm. We waited in a very hot hotel room without air conditioning, especially in very hot weather outside. An Indian female staff member was very unfriendly to customers. We stayed on the first floor. Along the way to the room, the smell of cigarettes was very strong. The passage to the room was very narrow and there was no ventilation, and this was the reason why the smell of cigarettes did not want to go away. It felt cramped to breathe. When we got to the room, the smell of cigarettes was getting stronger. Maybe because of the poor ventilation in the hotel. We slept all night with the smell of cigarettes that did not want to go away, when we entered the bathroom, the smell of cigarettes was very strong and the room was full of mosquitoes. I DO NOT RECOMMEND THIS ACCOMMODATION TO FAMILIES WITH CHILDREN AGE 19 AND UNDER, ESPECIALLY THOSE WITH BABY. Hoteliers should not just look for profit. Improve the quality of service, improve the behavior of the staff, and upgrade the rooms to provide comfort to customers. Thank you
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2 people find it helpful
Accommodation's Reply
21 Aug 2025
Thank you for your very detailed feedback. We apologize that your experience was not as expected. We are taking stricter measures to ensure that the no-smoking policy is fully adhered to in the hotel's guest rooms and corridors, including improving ventilation to make guests more comfortable. The management will also re-evaluate the level of service provided by the staff to make them more friendly and professional. We appreciate your suggestions for improving the facilities and cleanliness, and these will be given serious attention so that guests can have a better experience in the future.
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Yatno L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good place for a transit moment. Well recommended.
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Accommodation's Reply
07 Aug 2025
Thank you for your kind feedback! We're glad to hear it was a good transit stay and truly appreciate the recommendation.
N***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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Accommodation's Reply
04 Aug 2025
We are glad to hear that you were satisfied with the friendly service from our staff. Thank you for your feedback.
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C***f
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Excellent service. Comfortable, with a driver to take you to the airport. Cool air conditioning, hot water, and an elevator. Fun, safe, and affordable.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for the perfect rating! We are glad you were satisfied with our service, facilities provided, and airport service. It is great to hear that you had a comfortable and enjoyable experience. See you again on your next visit!
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Syaiful A. Z.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The facilities are really good, quiet and comfortable to rest. Overall, it is recommended.
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Accommodation's Reply
08 Jul 2025
Thank you! We are glad you were comfortable and satisfied with the facilities provided. See you again!
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 18 week(s) ago
Dirty mattress makes you itchy and dirty bathroom
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for your feedback. We apologize for the unsatisfactory condition of the bed and bathroom. We will take immediate action to improve it.
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S***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The staff is friendly and helpful, they even helped us order a Grab. The location is very strategic, close to shops, lots of food and restaurants, even a mall. Just walking distance. On the right and left there are 24-hour minimarkets and pharmacies. Very suitable for transit before going to the airport.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Thank you for your positive review. We are very glad that our staff was helpful and that you enjoyed the strategic location with various amenities around. We look forward to welcoming you back in the future.
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I***m
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 22 week(s) ago
Strategic location. The room is ok, but the cleanliness is not satisfactory, the water heater and glasses are dirty, the bathroom is dusty, the exhaust fan does not work.
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Accommodation's Reply
04 Jun 2025
Thank you for your feedback. We apologize for the lack of cleanliness and comfort of the room you experienced. We will immediately take action to improve the matter. Thank you for helping us improve the quality of our service.
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Marcel D.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 22 week(s) ago
Nice location close to the airport, many resto's and a mall within 5 mins walking. Nice room, good ac, very nice warm shower. Inhouse airport transfer possibilties
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Accommodation's Reply
29 May 2025
Thank you for your positive feedback. We’re glad you enjoyed the convenient location, comfortable room, and our warm shower. We’re also happy the airport transfer service was helpful during your stay.
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Not as good as the photos, but worth it.
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Thank you for your feedback. We value your opinion and will continue to strive to improve your stay experience in the future. We look forward to welcoming you back again.
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F***e
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 31 week(s) ago
the room is very dirty, lots of dust and spider webs, the bathroom is dirty on the glass and corners, lots of stains that make you disgusted, the color of the towel is brown even though it should be white. The hotel environment is also dirty and not kept clean, honestly very disappointed staying here, want to get out as soon as possible.
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Accommodation's Reply
03 Apr 2025
Thank you for sharing your feedback. We apologize for the unsatisfactory experience you had. Cleanliness is our top priority, and we will immediately look into the issues raised regarding the cleanliness of the rooms and the hotel environment. We appreciate your feedback and will strive to improve our services to ensure guest comfort in the future.
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Nisa A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
It was fun staying here, as soon as we arrived we were helped to lift our suitcases and were served in a friendly manner and the room was clean, fragrant and comfortable, suitable for travelers who have an early morning flight, so if you go to the airport it is very close and you won't be late.
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3 people find it helpful
Accommodation's Reply
04 Feb 2025
Thank you for your review! We are happy to hear that you were satisfied with our friendly service and the comfort of the room. We are also grateful that our location close to the airport made your travel easier. We hope to welcome you back in the future!
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Muzakhir b. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Comfortable place, all facilities are there, comfortable and good hotels, lots of places to eat
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Accommodation's Reply
04 Feb 2025
Thank you for your positive review! We are happy to hear that you enjoyed the facilities at our hotel, and our location close to shops and restaurants. We look forward to welcoming you back in the future!
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H***e
icon-origin-TRAVELOKA
6.0
/10
Reviewed 40 week(s) ago
The bed is dirty when checking in then I request the caretaker to change the bed sheet for me. At first, they told me they already tidy up the room, but I insist to change the bed sheet. The bath room also doesn't look clean.
2 people find it helpful
Accommodation's Reply
23 Jan 2025
Thank you for your feedback. We sincerely apologize for the issues you faced with the cleanliness of the bed and bathroom. Your experience does not reflect our usual standards, and we’ll ensure the housekeeping team takes immediate action to improve. We appreciate your patience and hope to provide you with a better experience in the future.
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
According to the price. Clean bathroom. The environment has many culinary.
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1 people find it helpful
Accommodation's Reply
20 Jan 2025
Thank you for your review! We're glad to hear that you found the bathroom clean and appreciated the variety of culinary options nearby. We aim to provide great value for the price and hope to welcome you again soon!
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