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  2. Malaysia(5,797 hotel)
  3. Terengganu(271 hotel)
  4. Kuala Terengganu(142 hotel)
  5. Hotel Grand Continental Kuala Terengganu

Hotel Grand Continental Kuala Terengganu

Hotel
Lot 004023, Jalan Sultan Zainal Abidin,Daerah 8, Kuala Terengganu, Terengganu, Malaysia, 20000
See all photos
Impressive
8.5/10
According to 170 guests
Nice to stay...good for money...spacious room.
Ahmad A. O.
See all reviews
Based on 210 traveler reviews
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant

Nearby attractions
Mydin Mall
(3.16 km)
Badariah Palace
(3.76 km)
Mydin Emporium Kuala Ibai
(6.02 km)
Tengku Tengah Zaharah Mosque
(6.30 km)
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Review by Traveloka users
Review
8.5
/10
Impressive
Cleanliness
8.49
Comfort
8.49
Meal
8.18
Location
8.62
Service
8.33

107 Traveloka customers have stayed in this hotel and given reviews:

9.7
Spacious, tasty food, great location
6.4
The first for Front Office must be keep hospitality, must be courtesy, must be wish for new guest, not in accordance with three star hotel.
9.4
Good services and the best place.
8.5
Old carpet and old furniture inside the room. Great if they can refurbished it.
9.7
Nice place to take a break from work, easy access to town nearby.
8.0
So far so good, maybe when I go time many people very noisy
6.2
Don't have towel in room until midnight
8.5
great services and cleanliness
8.5
Not a bad hotel to stay with your family. Need to upgrade or add more parking for hotel guests.
8.5
Nice to stay...good for money...spacious room.
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Based on
210 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business57
Couples56
Solo travel7
Family59
Friends getaway15
Rating Result
Very Bad
11
Bad
33
Average
86
Very Good
65
Extraordinary
15
AcesGoPlaces
Average Hotel, Mediocre Breakfast
Booked 2 rooms for 1 night. Room was large and bed was fairly comfortable. Furnishings a little dated and cleanliness of carpets could be improved. Bathrooms are small in comparison to the room itself. Toiletries provided but incomplete. Toothbrush and toothpaste set not supplies. No robe or slippers. More like a 3 star hotel room. Breakfast was a huge letdown. Reasonable variety but not cooked well. Might as well be canteen food. Front desk service adequate and the employee of the day would have to be the bellboy. Pros: Large rooms Comfortable Bed Great Bellboy Cons: Small bathroom Inadequate toiletries Fuzzy tv reception Bad breakfast
Business - Nov 4, 2017
Raiza afif j
TERRIBLE!!!!!
This is my first stay with this hotel. I would definitely not recommend and stay with this hotel again for few reasons. For the same price, there's many other good hotels out there! At 3pm we were given keys to our room. At first when I entered the room, the space is big and design was nice and I was happy with it. The bedroom carpet has weird smell, and we found hairs on the toilet bowl, sofa with dust and dirty marks, dirty bath towel, uncleaned kettle our horrible disappointment, all 3 rooms including those for relatives have awful foul smells (not sure from carpet or bathroom, too disgusting!). And our room's kettle & fridge were spoilt too. - stains on bedsheets , wall is dirty and filled with child pencils markings everywhere. Unfortunately, when I would like to have a coffee. I found that the cup was fulled of stain. Is it this is the standard that your housekeeping in handling guest use item? And also the kettle is having problem when I try to boil some hot water. The room's aircon was not working.We informed the front desk and left for our tour of Terengganu.When we returned the air con was still not working.The maintenance came and it worked. BREAKFAST- HORRIBLE and FRUSTRATING. Breakfast was very disappointing. The food option is very limited and don't taste nice. Food was not appetizing at all and the service of the staff spoilt our breakfast. Coffee cup, spoon , sugar was not filled up. We have asked for it. Plates was never taken leaving us to clear ourself. One particular staff by named TRAINEE was not friendly and don't bother to respond to us when we inform her the items are not replenish. She just ignored us and walk away. Already highlighted to the Restaurant manager but not sure if any action will be taken. DINNER -Whatever we asked for took about 30 minutes to be served, including drinks. The meal was a steamboat, which also took ages to arrive, even though a few customers on that night. There was no meat, just some rather stale-smelling chicken, a few prawn and various composites such as fish balls and "seafood extender". After a long wait it became apparent that the gas burner underneath wasn't powerful enough so the gas cylinder had to be changed -- more delays. BAND – very poor voice,noise and boring!!! Overall - used to be worth the stay now it's worst than any hotels in terengganu in term of service and overall staying experience. Need to buck up to retain loyal customers ..NOT recommend other customer to stay .
Family - Oct 31, 2017
alfred t
Highly recommend!!!!
Is a very comfortable & nice hotel. The breakfast Is awesome. The hotel look abit old but well maintain. U try it u love it. The hotel very near to City Centre and just 10min walk away from City centre and Chinatown.
Couples - Oct 24, 2017
shtong62
short business trip at Hotel Grand Continantal Kuala Terengganu
athought stay for short period, I chose to stay this hotel as it easy to access any where especially China Town,, and I can get a lot of variety foods. The building a bit old, but the staff work with right attitude make my trip feel so comfortable and touch. During breakfast the dinning areas also has a lot of variety foods
Business - Oct 10, 2017
Faryal S
Clean Rooms but blocked sea view
We stayed in this hotel for 2 nights. The rooms are spacious and clean. We asked for non smoking floor but didn't get it as it was subject to availability. The package included breakfast and dinner. In dinner there is only one choice of dish, one can go for Ala carte if looking for more options. There is no sea view as there is some construction going on in front of the hotel. Only few lucky rooms have sea view. The breakfast spread is limited.
Family - Oct 3, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Multilingual staff
    • Money changer
    • 24-hour Receptionist
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • Restaurant
    • Elevator
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
  • Things to Do
    • Outdoor pool
    • Children pool
  • Business Facilities
    • Business center
    • Meeting facilities
  • General
    • Family room
    • Smoking area
  • Accessibilty
    • Accessibility equipment
  • Transportation
    • Car rental
  • Nearby Facilities
    • Shops
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Hotel Grand Continental Kuala Terengganu is a good choice when you are visiting Kuala Terengganu.

      The hotel has a very good location, also near the Sultan Mahmud Airport (TGG), which is only 7.11 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Hotel Grand Continental Kuala Terengganu

      Hotel Grand Continental Kuala Terengganu is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

      From business event to corporate gathering, Hotel Grand Continental Kuala Terengganu provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Hotel Grand Continental Kuala Terengganu, a wonderful accommodation for your family holiday.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Hotel Grand Continental Kuala Terengganu exclusively for you.

      Hotel Grand Continental Kuala Terengganu is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at Hotel Grand Continental Kuala Terengganu.

      -
      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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