Hotel Maya Kuala Lumpur City Centre

Hotels
7.9
/10
Pleasant
1,633 reviews

What Guests Say About Their Stay

Lanie S.
10.0
/ 10
We had a great stay. Breakfast buffet is great. The location is perfect. Very near to tourist attractions, we can see Petronas from our room on the 22nd floor.
Ezarina A. A.
9.4
/ 10
For a person who hates cold but loves swimming, Hotel Maya's hydrotherapy lukewarm pool is perfect. And the room's bathtub is lovely. Overall, it was a pleasant stay.
ainun
10.0
/ 10
The rooms are nice and big and my husband and I really like them. breakfastnya also tasty. clean and comfortable place
See original
Vonny Juliany
9.7
/ 10
The hotel is comfortable and clean and easy in access because of its location in the middle of the city
See original
Zaky A. A. R.
8.5
/ 10
Everything was great and easy. the staff was incredible the food was wonderful and the location is great and they treat you super good
In the Area
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138 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Location Staying at Hotel Maya Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre. The hotel is located only 0.3 km away from Kampung Baru MRT. This hotel is very easy to find since it is strategically positioned close to public facilities. About Hotel Maya Kuala Lumpur Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Maya Kuala Lumpur will also give you a pleasant stay. Whether you are planning an event or other special occasions, Hotel Maya Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements. This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Maya Kuala Lumpur. Are you a shopaholic? Staying at Hotel Maya Kuala Lumpur will surely spoil you for numerous shopping centers nearby. Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you. When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel Maya Kuala Lumpur provides a pleasant accommodation for your stay. From business event to corporate gathering, Hotel Maya Kuala Lumpur provides complete services and facilities that you and your colleagues need. Have fun with various entertaining facilities for you and the whole family at Hotel Maya Kuala Lumpur, a wonderful accommodation for your family holiday. Experience a unique stay at the historical building of Hotel Maya Kuala Lumpur, which you rarely find in other places. If you plan to have a long-term stay, staying at Hotel Maya Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home. While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Maya Kuala Lumpur is suitable for you who value privacy during your stay. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Hotel Maya Kuala Lumpur exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Hotel Maya Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at Hotel Maya Kuala Lumpur.
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What's around Hotel Maya Kuala Lumpur City Centre

138 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Lobby Hotel Maya Kuala Lumpur City Centre
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Discover More About Hotel Maya Kuala Lumpur City Centre

Overview of Hotel Maya Kuala Lumpur City Centre

Hotel Maya Kuala Lumpur City Centre exudes a unique charm, blending modern design with a touch of Malaysian heritage. The atmosphere is generally relaxed and welcoming, making it a great base for exploring Kuala Lumpur. The surrounding neighbourhood offers a mix of commercial and residential areas, providing a glimpse into local life. You'll find a variety of shops and eateries within walking distance.

Getting around is relatively easy, with access to public transport options that connect you to major city areas. This makes it convenient to visit popular attractions and business districts. Hotel Maya Kuala Lumpur City Centre distinguishes itself through its commitment to comfort and convenience, offering a pleasant stay without breaking the bank.

Hotel Maya Kuala Lumpur City Centre

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Hotel Maya Kuala Lumpur City Centre Facilities

Featuring 284 rooms in total, Hotel Maya Kuala Lumpur City Centre offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience. Whether you're travelling with family, working remotely, or exploring the city with friends, the facilities cater to a variety of needs.

Families will appreciate the spacious rooms and potentially available connecting options. Digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Leisure travellers will find the comfortable common areas perfect for relaxing after a day of sightseeing.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Rooms are designed with comfort in mind, featuring high-speed Wi-Fi, ergonomic workspaces, comfortable bedding, and well-appointed bathrooms. In-room conveniences such as tea and coffee making facilities add to the overall experience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Hotel Maya Kuala Lumpur City Centre

The ambience at Hotel Maya Kuala Lumpur City Centre is generally vibrant, with a mix of guests from different backgrounds. Mornings are usually calm, with guests enjoying breakfast or preparing for their day. Evenings tend to be more social, with people gathering in the common areas or exploring the nearby nightlife.

While specific tours may vary, the hotel staff can often provide information on local attractions and help arrange transportation. It's always a good idea to inquire about any special events or promotions happening during your stay.

When checking in, be prepared to present your identification and booking confirmation. It's also helpful to familiarise yourself with local customs and etiquette to ensure a respectful and enjoyable stay. Remember to be mindful of noise levels, especially during late hours.

How to Get to Hotel Maya Kuala Lumpur City Centre

Kuala Lumpur International Airport (KLIA) is a major international airport nearby, serving both domestic and international flights. From the airport, you can reach Hotel Maya Kuala Lumpur City Centre in around 30-60 minutes by taxi or ride-sharing service, depending on traffic conditions. There are also affordable bus connections to the city centre, followed by a short taxi or train ride to the hotel.

If you're arriving by train, there are several major train stations in Kuala Lumpur that connect to different parts of the city. From the nearest train station, you can easily reach Hotel Maya Kuala Lumpur City Centre by taxi or public transport.

Food Near Hotel Maya Kuala Lumpur City Centre

Many hotels in Kuala Lumpur provide breakfast options, ranging from continental spreads to local delicacies. Check with Hotel Maya Kuala Lumpur City Centre to see if breakfast is included in your room rate or available for an additional fee. Some hotels may also offer in-house restaurants or bars serving a variety of cuisines.

If you prefer to explore local eateries, you'll find plenty of cafs, restaurants, and convenience stores within walking distance of Hotel Maya Kuala Lumpur City Centre. Sample local flavours such as nasi lemak (coconut rice with condiments), satay (grilled skewers), or roti canai (flatbread). Budget-friendly options include street food stalls and hawker centres, while mid-range restaurants offer a more comfortable dining experience.

Things to Do Around Hotel Maya Kuala Lumpur City Centre

The area surrounding Hotel Maya Kuala Lumpur City Centre offers a variety of attractions and activities to suit different interests. Visit a historic temple to experience the local culture, or explore a lively night market for unique souvenirs and street food. A riverside park provides a relaxing escape from the city bustle.

For a one-day walkable highlights tour, consider visiting a well-known landmark, followed by a stroll through a nearby park and a visit to a local market. For a two-day extended stay, explore some of the city's museums, art galleries, and cultural centres. In the evening, enjoy a delicious meal at a local restaurant or catch a performance at a theatre.

Daytime activities include visiting historical sites, shopping at local markets, and exploring parks and gardens. Evening activities include dining at restaurants, visiting night markets, and enjoying live music or cultural performances.

Why Hotel Maya Kuala Lumpur City Centre is Popular Among Travellers

Hotel Maya Kuala Lumpur City Centre is popular among travellers for its affordability, convenient location, and comfortable accommodations. Many repeat visitors appreciate the friendly staff, clean rooms, and easy access to public transport. The hotel offers excellent value for money, providing a pleasant stay without exceeding your budget. The unique experiences and local insights offered by the staff also contribute to its popularity.

Tips for First-Time Visitors

When booking your stay at Hotel Maya Kuala Lumpur City Centre, consider the best room type for your needs. If you're travelling with family, opt for a spacious room or connecting rooms. If you're travelling solo, a standard room may be sufficient. When packing for your trip, keep in mind the tropical climate of Kuala Lumpur. Pack light, breathable clothing, sunscreen, and insect repellent. You may also need a universal adapter for your electronic devices.

When exploring Kuala Lumpur, be aware of your surroundings and take precautions against petty theft. Learn a few basic phrases in Malay, the local language, to enhance your interactions with locals. English is widely spoken in tourist areas, but knowing a few Malay phrases can be helpful.

Best Time to Stay at Hotel Maya Kuala Lumpur City Centre

The best time to stay at Hotel Maya Kuala Lumpur City Centre depends on your preferences and budget. The peak season in Kuala Lumpur is typically during the school holidays and major festivals, when prices tend to be higher and crowds are larger. The off-peak season offers lower prices and fewer crowds, but the weather may be less predictable.

The weather in Kuala Lumpur is generally hot and humid year-round, with occasional rain showers. The dry season, from May to September, is considered the best time to visit for outdoor activities. The rainy season, from October to April, can bring heavy downpours and occasional flooding.

Consider planning your trip around local events, festivals, or holidays to experience the vibrant culture of Kuala Lumpur. If you're a budget-conscious traveller, consider visiting during the quieter times of year, when prices are lower and deals are more readily available.

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All facilities in Hotel Maya Kuala Lumpur City Centre

Swimming Pool Hotel Maya Kuala Lumpur City Centre
Swimming Pool
Entertainment Facility Hotel Maya Kuala Lumpur City Centre
Entertainment Facility
Functional Hall Hotel Maya Kuala Lumpur City Centre
Functional Hall
Lobby Hotel Maya Kuala Lumpur City Centre
Lobby
CleanAccommodation Hotel Maya Kuala Lumpur City Centre
CleanAccommodation

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Indoor pool
  • Steam room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Maya Kuala Lumpur City Centre

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Maya Kuala Lumpur City Centre
284
Number of floors in Hotel Maya Kuala Lumpur City Centre
22
Another facilities in Hotel Maya Kuala Lumpur City Centre
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Hotel Maya Kuala Lumpur City Centre

Does the Hotel Maya Kuala Lumpur City Centre provide a late check-out?
Hotel Maya Kuala Lumpur City Centre offers the option of late check-out, subject to availability. Guests interested in extending their check-out time are advised to inquire at the front desk during their stay. Additional charges may apply depending on the hotel's policy and the duration of the extension. It's recommended to make arrangements in advance to ensure availability.
Does the hotel provide early check-ins?
Hotel Maya Kuala Lumpur City Centre offers early check-in options, subject to availability. Guests who wish to check in early are encouraged to contact the hotel directly prior to their arrival to inquire about the possibility and any associated fees. Early check-in requests are typically accommodated based on room availability and the hotel's occupancy levels on the day of arrival.
Is the Hotel Maya Kuala Lumpur City Centre pet-friendly?
Hotel Maya Kuala Lumpur City Centre does not allow pets. Guests planning to stay with pets will need to make alternative arrangements for their furry companions.
What is the cancellation policies?
The cancellation policies for Hotel Maya Kuala Lumpur City Centre can vary depending on the type of booking and the rate plan selected. Generally, hotels may offer flexible cancellation options, such as free cancellation up to a certain number of days before check-in, or non-refundable rates that offer a lower price but do not allow for cancellations or changes. It is important to review the specific cancellation policy associated with your booking during the reservation process on Traveloka. This information will be clearly outlined before you confirm your booking, ensuring you are aware of any potential fees or restrictions.
Does the hotel provide a car park?
Yes, Hotel Maya Kuala Lumpur City Centre provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay.
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More Reviews from Other Guests in Hotel Maya Kuala Lumpur City Centre

7.6
Pleasant
From 982 reviews
Cleanliness

7.4

Room Comfort

7.8

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Hotel Maya Kuala Lumpur City Centre

Number of reviews per page
20
40
Top reviews
YOKE MUN
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Building construction beside hotel is very noisy and room insulation is super poor, can hear outside motorbikes.
Sandeep
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice hotel close to KLCC
Nahila
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Exceptional location as it is just a 5 minute walk to the iconic Petronas Twin Towers and Suria KLCC mall—super convenient for sightseeing, shopping, and dining.
Mohammad Khairi
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The thing that i like most about this property was the distance to the LRT. It was very convenient
Zailani
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent
Ashraf
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good value
SEE
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

easy access to shopping area and food street
Shane
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place to stay close to KLCC. A bit of a walk from the metro but still convenient location and easy to get around.
Dennis
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Location, location, location. Close to KLCC/Petronas Twin Towers
Ganesh
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

It was an Amazing stay
Richard
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Hotel is hard to find, not signed very well and lobby is on the 2nd floor of the building. Staff at check in did not tell us everything, we had to figure it out. Pool is on the 3rd floor (which is designated for Muslims) which made us feel uncomfortable. Breakfast was amazing!! Check in staff was okay but not helpful and hard to understand, but other staff were friendly. Beds in the rooms are rock hard and uncomfortable.
Read More
Ray
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My room had a view of the Twin Towers as they was just 150 metres away. The room was ideal. Traffic noise should be considered as this could be a problem for some. Check-in staff were excellent and very helpful.
Jesse
icon-Business
Business
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The facility is run down with damage to walls and floors and furniture. Bathroom facets and tile leak. For a high star facility this should not have been the case. When I arrived the shower water was luke warm. Once I mentioned the issue they were great and fixed it. The walls and room decor were broken cracked or poorly repaired. Room 1509 was not good for the rating of the hotel.
Read More
Lachlan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Well located hotel with easy access to monorail and walking distance to Petronus Towers and Hard Rock Cafe as well as others
Bo
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Crazy to have the reception on first floor. the big restaurant on ground floor was boring and not interesting. The small cafe/bar on 12th floor was great, loved the food,- and not to forget the incredible view.But way to loud music. Don´t book a taxi at the reception,- far too expensive. Nice room, big and very clean. Even though we stayed at 18th floor there still was noice from the street during the night.
Read More
Guramanbir
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Amazing location, friendly staff and clean rooms
gilles
icon-Business
Business
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

What can I say ?? The worse hotel I have staid from the last 10 years!! Room : very noisy , very old fashion, no decoration, bad feeling. coming back from restaurant, very bad painting smell apears ! need to change room. I definitvely dont' recommend this hotel
CLAUDIO
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I have stayed many times in this hotel before-covid and so I decided to stay here again for few nights. I was disappointed to realize that nothing has been done to even maintain the hotel well and instead, I ended up regretting to stay here... Negatives: the room we stayed in (best on the list by the way) is dated and patched up badly in everything... old and chipped furniture, old carpets, walls scratched and badly repainted over, broken blinds and many more bad details... Moreover, the windows are not sound-proof so you literally hear everything that goes on on the outside of the hotel; The common areas and all facilities in general are very old style, not too clean and beyond dated; very poor quality breakfast with boring, badly presented food selection and low quality standards. Positives: the staff (especially maintenance) tried their best to compensate all hotel's faults and mis-working things but in the end it was not good enough. Not recommended unless the management decides to undergo a serious renovation plan.
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Neville
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Very good modern hotel, well located, close 5o Petronas Towers
Jianbin
icon-Leisure
Leisure
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The location is great as it is so close to Twins towers.But is is not clean. The sheet was dirty when we checked in. Also there is a huge hollow open space inside the hotel. The open space is not enclosed, not air conditioned, Birds nestled there. You can see lots birds poo in the open corridor. No body cleaned them. Not healthful.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Maya Kuala Lumpur City Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 982 reviews
Cleanliness

7.4

Room Comfort

7.8

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Maya Kuala Lumpur City Centre

Number of reviews per page
20
40
Top reviews
YOKE MUN
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Building construction beside hotel is very noisy and room insulation is super poor, can hear outside motorbikes.
Sandeep
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice hotel close to KLCC
Nahila
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Exceptional location as it is just a 5 minute walk to the iconic Petronas Twin Towers and Suria KLCC mall—super convenient for sightseeing, shopping, and dining.
Mohammad Khairi
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The thing that i like most about this property was the distance to the LRT. It was very convenient
Zailani
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent
Ashraf
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good value
SEE
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

easy access to shopping area and food street
Shane
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place to stay close to KLCC. A bit of a walk from the metro but still convenient location and easy to get around.
Dennis
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Location, location, location. Close to KLCC/Petronas Twin Towers
Ganesh
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

It was an Amazing stay
Richard
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Hotel is hard to find, not signed very well and lobby is on the 2nd floor of the building. Staff at check in did not tell us everything, we had to figure it out. Pool is on the 3rd floor (which is designated for Muslims) which made us feel uncomfortable. Breakfast was amazing!! Check in staff was okay but not helpful and hard to understand, but other staff were friendly. Beds in the rooms are rock hard and uncomfortable.
Read More
Ray
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My room had a view of the Twin Towers as they was just 150 metres away. The room was ideal. Traffic noise should be considered as this could be a problem for some. Check-in staff were excellent and very helpful.
Jesse
icon-Business
Business
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The facility is run down with damage to walls and floors and furniture. Bathroom facets and tile leak. For a high star facility this should not have been the case. When I arrived the shower water was luke warm. Once I mentioned the issue they were great and fixed it. The walls and room decor were broken cracked or poorly repaired. Room 1509 was not good for the rating of the hotel.
Read More
Lachlan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Well located hotel with easy access to monorail and walking distance to Petronus Towers and Hard Rock Cafe as well as others
Bo
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Crazy to have the reception on first floor. the big restaurant on ground floor was boring and not interesting. The small cafe/bar on 12th floor was great, loved the food,- and not to forget the incredible view.But way to loud music. Don´t book a taxi at the reception,- far too expensive. Nice room, big and very clean. Even though we stayed at 18th floor there still was noice from the street during the night.
Read More
Guramanbir
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Amazing location, friendly staff and clean rooms
gilles
icon-Business
Business
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

What can I say ?? The worse hotel I have staid from the last 10 years!! Room : very noisy , very old fashion, no decoration, bad feeling. coming back from restaurant, very bad painting smell apears ! need to change room. I definitvely dont' recommend this hotel
CLAUDIO
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I have stayed many times in this hotel before-covid and so I decided to stay here again for few nights. I was disappointed to realize that nothing has been done to even maintain the hotel well and instead, I ended up regretting to stay here... Negatives: the room we stayed in (best on the list by the way) is dated and patched up badly in everything... old and chipped furniture, old carpets, walls scratched and badly repainted over, broken blinds and many more bad details... Moreover, the windows are not sound-proof so you literally hear everything that goes on on the outside of the hotel; The common areas and all facilities in general are very old style, not too clean and beyond dated; very poor quality breakfast with boring, badly presented food selection and low quality standards. Positives: the staff (especially maintenance) tried their best to compensate all hotel's faults and mis-working things but in the end it was not good enough. Not recommended unless the management decides to undergo a serious renovation plan.
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Neville
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Friends and Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Very good modern hotel, well located, close 5o Petronas Towers
Jianbin
icon-Leisure
Leisure
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The location is great as it is so close to Twins towers.But is is not clean. The sheet was dirty when we checked in. Also there is a huge hollow open space inside the hotel. The open space is not enclosed, not air conditioned, Birds nestled there. You can see lots birds poo in the open corridor. No body cleaned them. Not healthful.
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