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  1. Hotels
  2. Malaysia(9,533 Hotels)
  3. Sabah(808 Hotels)
  4. Kota Kinabalu(430 Hotels)
  5. Hotel Shangri-la Kota Kinabalu

Hotel Shangri-la Kota Kinabalu

Hotels
75 Bandaran Berjaya, P.O.Box 11718, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88819
EXTERIOR_BUILDING Hotel Shangri-la Kota Kinabalu
RESTAURANT Hotel Shangri-la Kota Kinabalu
EXTERIOR_BUILDING Hotel Shangri-la Kota Kinabalu
EXTERIOR_BUILDING Hotel Shangri-la Kota Kinabalu
BEDROOM Hotel Shangri-la Kota Kinabalu
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Traveloka
8.7 Impressive

From 237 reviews

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Check our curated reviews for honest descriptions about this accommodation.

The service is awesome. We have request special decor since we are staying there for our wedding anniversary and they do it for FOC. The respond time from the maintenance team is superb. Variety choice of breakfast. Free parking for guest. The also have bathtub 😍
Kamariah A. K.
Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 237 reviews

8.7
Impressive
Fantastic
86
Very Good
124
Satisfying
11
Average
16
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
NI
Nur I.
25 Reviews
9.7
/ 10
9.7
29 Aug 2020
Staycation
Solo
very pleasant stay with wonderful and helpful staff. I had made another booking for my next stay in KK here!

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Accommodation's Reply

09 Sep 2020
Dear Nur, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager
MK
MD KHAIRUL M. B. J.
0 Reviews
10
/ 10
10
21 Aug 2020
Staycation
Family
Room super clean, staff very friendly and the food so delicious.

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Accommodation's Reply

02 Sep 2020
Dear MD, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager
AH
Anwar H.
1 Reviews
10
/ 10
10
31 Jul 2020
Staycation
Solo
Clean, spacious room. Good water pressure. Nearby restaurants & friendly staff

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Accommodation's Reply

11 Aug 2020
Dear Muhammad, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager
HH
Hikeri H.
2 Reviews
9.7
/ 10
9.7
25 Jul 2020
Holiday
Couple
Nice experience.. the breakfast is good.. location is tremendously good.. at the centre of kota kinabalu

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Accommodation's Reply

28 Jul 2020
Dear Mohamad, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager
MK
MD KHAIRUL M. B. J.
0 Reviews
8.5
/ 10
8.5
05 Jul 2020
Holiday
Family
Staff very friendly, service are awesome, food very delicious, room and bathroom very clean, comfort, kids like the tub 😁

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Accommodation's Reply

14 Jul 2020
Dear MD Khairul, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager
SB
Seruji B. H.
7 Reviews
6.4
/ 10
6.4
16 Mar 2020
Family vacation
I stayed at 10th floor and this time, I experienced the shower water pressure was unsatisfactorily (slow). Other aspect, so far no issue.

1 liked this review

MK
Merry K. F.
2 Reviews
9.7
/ 10
9.7
15 Mar 2020
Romantic Vacation
We had a great stay! Frontdesk and Housekeeping people we're very hospitable, friendly and approachable! They always smile and greet! Same with the male staff in the dining area. I just don't like the female staff in dining most especially the one who accepts the breakfast vouchers, she looks like one of the managers I think. She looked irritated when we went there as if she doesn't want us to be there. We felt like we are not welcome. I never saw her smile all throughout our 7-day stay... I hope they will also have a 24-hour airport transfer service next time.. I will surely go back to this hotel!!! Definitely worth it and highly recommended!
+4
Photos

1 liked this review

Accommodation's Reply

18 Mar 2020
Dear Merry, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our service and we are pleased that you found value and hospitality during your stay but my sincere apologies for that not so nice experience you encounter which we have identified and rest assured we will manage it. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager
ZB
Zaiton B. D.
4 Reviews
10
/ 10
10
14 Mar 2020
Family vacation

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NA
Nelwin A.
5 Reviews
8.8
/ 10
8.8
29 Feb 2020
Backpacking
Even though this is an old 3 stars hotel, it is well maintained. Good location in the heart of Kota Kinabalu. Most interesting city spots can be reached within walking distance.

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Accommodation's Reply

03 Mar 2020
Dear Nelwin, Greeting from Hotel Shangri La Kota Kinabalu! I'm so glad about your positive vibes and I truly appreciate your reviews. Looking forward to your next visit. Best regards, Winda, Front Office Manager
MI
MOHAMAD I. B. Y.
19 Reviews
9.7
/ 10
9.7
29 Feb 2020

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Accommodation's Reply

10 Mar 2020
Dear Mohamad, Greeting from Hotel Shangri La Kota Kinabalu, Thank you for your rating, I appreciate it very much and thank you for staying with us. Hoping to see you again next time. Best regards, Winda, Front Office Manager
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Hotel Shangri-la Kota Kinabalu offers accommodations with views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park. Located around 7.5 kilometres away from Kota Kinabalu International Airport, each guestroom is well- appointed with top class amenities such as working desk, television, ironing facility and private bathroom with shower facilities. All rooms are accompanied with an impeccable view of Kota Kinabalu city centre. Besides that, guests can enjoy the dining experience at Tivoli Café & Bar which serves local and Asian cuisines as well as different types of drink and desserts. Apart from this dining options, there are many more restaurants located nearby this hotel to choose from. There are also facilities and services for comfort and convenience of guests. Among them is 24-hour front desk provides luggage storage, business centre and laundry services. Free parking is also available on site.

How To Get to Hotel Shangri- La

There are flights from Kuala Lumpur International Airport to Kota Kinabalu International Airport. The journey takes approximately 2 hours and 30 minutes. Once you reach the airport, you can take a taxi or rent a car to the Shangri - La Hotel by using the Pintas road for 20 minutes.

Different Types of Room in Hotel Shangri- La

Superior Double or Twin Room is a 28 square metre room with 2 single beds or 1 double bed arrangement. This room features basic amenities such as television, mini bar and en suite bathroom with hairdryer and free toiletries.

Deluxe Double or Twin Room is a 28 square metre room with 2 single beds or 1 double bed arrangement. This deluxe room is well- equipped with standard amenities accompanied by an amazing view of the city as it is located on the highest floor of the hotel. This type of room also offers an interconnecting room.

Superior Twin Room - No Window is a 28 square metre room with 2 single beds. It is fitted with television, tea and coffee making facilities and a work desk.

Vintage Suite is a 42 square metre room with 2 single beds and 1 extra-large double bed. This spacious suite is suitable for a family or a group of friends. Besides the basic amenities, there are also additional features such as seating area, DVD player and options between sauna or spa bath as well as complimentary buffet breakfast.

Special Offer – Superior Double or Twin Room is a 28 square metre room with 2 single beds or 1 double bed arrangement. It is overlooking the magnificent view of the city and includes one-time complimentary set dinner for 2 guests.

Deluxe King Room is a 28 square metre room with 1 large double bed. It is also located on the highest floor of this hotel and features a seating area and has a flat-screen TV with satellite channels. Complimentary bottled water and tea/coffee making facilities are also included alongside one-time complimentary set dinner for 2 guests.

Restaurant and café in Hotel Shangri- La

As for dining option, guests can head to Tivoli Café where it welcomes guests with the calm and comfortable atmosphere. This café serves breakfast, lunch, high tea and dinner and opens from 6.30am to 11.00pm. This dining place offers local Malaysian and Asian cuisines specialized mainly seafood for main cuisines. Besides that, Tivoli Café also serves many types of beverages and desserts. It also acts as a perfect place for business meetings and appointments. For more drinks and snacks, guests can enjoy dining and relax in the lounges.

Activities and Facilities in Hotel Shangri- La

Hotel Shangri- La also features top-class facilities and services for comfort and convenience of guests. Besides free WiFi access throughout this hotel, there are services such as airport transfer and taxi service as well as free parking for those who drive. Guests can also have direct access to the 24-hour reception desk for concierge and luggage storage services. Besides that, daily housekeeping, laundry and dry cleaning services are also accessible for guests. Guests also can organize a meeting or event at this hotel and have full access to well- equipped banquet facilities and the business centre at an additional charge. For leisure and recreational activities, guests can always approach the tour desk to arrange visits around Kota Kinabalu city centre.

Tourist Attractions Near Hotel Shangri- La

Tunku Abdul Rahman Park - Located off the coast of Kota Kinabalu, Tunku Abdul Rahman Park is comprised of 5 islands which are Gaya, Sapi, Manukan, Mamutik and Sulug. The islands welcome over 300,000 visitors with many beach activities such as snorkelling, island hopping and diving as well as island tours. Island tours can be booked on the spot at the Jesselton Jetty except for diving which requires prior arrangements with a dive centre. As the islands are only a short boat ride away from Kota Kinabalu, it is a popular destination among locals and international tourists. Most of the attractions at the Tunku Abdul Rahman Marine Park revolve around all that is to discover underwater and it can be crowded during weekends. The raining season usually happens between the months of November and February and cause rough seas and less visibility. Gaya Island offers 20 kilometres of trails throughout the island and perfect for jungle trekking. Visitors also encounter bearded pigs, long-tailed macaques, monitor lizards and hornbills. The Tunku Abdul Rahman Park is open daily from 8.30am to 5pm.

Handicraft Market - The Handicraft Market is situated along Tun Fuad Stephens road and a popular spot for shopping among locals and tourists. Visitors will be spoilt for choice as there are many types of good are available here. For instance, there are rows of beautiful sarongs and pareos, pearl and gold jewellery and souvenirs. This market also offers authentic sompoton (a traditional wind instrument), a Murut headhunter's blowpipe, a coconut-shaped handbag and a wooden-frog that ‘sings' when stroking its back with a wooden stick. Visitors also can bargain for a lower price and walk away with more things. The opening hours are from 9.00am to 4.30pm daily.

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Hotel Policy

Pets are NOT allowed.

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Facilities
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Smoking area
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • 24-hour Receptionist
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Shops
    • Supermarket
  • Food and Drinks
    • Restaurant with AC
    • Bar
    • Breakfast
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Transportation
    • Limited parking
  • Connectivity
    • Free WiFi
  • Accessibilty
    • Disabled access friendly
  • Shuttle Service
    • Airport transfer (surcharge)
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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