Hotel Shangri-la Kota Kinabalu

Hotels
8.7
/10
Very Good
283 reviews

What Guests Say About Their Stay

Distance To City Center (7)
Staff Friendliness (7)
Room Space (7)
Bathroom (7)
Kamariah A. K.
9.7
/ 10
The service is awesome. We have request special decor since we are staying there for our wedding anniversary and they do it for FOC. The respond time from the maintenance team is superb. Variety choice of breakfast. Free parking for guest. The also have bathtub 😍
Wannie R.
8.4
/ 10
Kids love it, especially the bathtub, very suitable to bring kids. The room is clean.
Richard K.
9.7
/ 10
Great. Clean. Comfortable. Recommended.
Rama R. V.
8.5
/ 10
Pleasant experience. Staff helpful. Clean and at the center of town.
In the Area
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75 Bandaran Berjaya, P.O.Box 11718, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88819

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Shangri-la Kota Kinabalu offers accommodations with views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park. Located around 7.5 kilometres away from Kota Kinabalu International Airport, each guestroom is well- appointed with top class amenities such as working desk, television, ironing facility and private bathroom with shower facilities. All rooms are accompanied with an impeccable view of Kota Kinabalu city centre. Besides that, guests can enjoy the dining experience at Tivoli Café & Bar which serves local and Asian cuisines as well as different types of drink and desserts. Apart from this dining options, there are many more restaurants located nearby this hotel to choose from. There are also facilities and services for comfort and convenience of guests. Among them is 24-hour front desk provides luggage storage, business centre and laundry services. Free parking is also available on site.
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What's around Hotel Shangri-la Kota Kinabalu

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75 Bandaran Berjaya, P.O.Box 11718, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88819
Lobby Hotel Shangri-la Kota Kinabalu
Lobby 2 Hotel Shangri-la Kota Kinabalu

Discover More About Hotel Shangri-la Kota Kinabalu

Shangri-La Tanjung Aru in Kota Kinabalu, Malaysia, is a luxurious beachfront hotel which just 10 minutes from the airport. This award-winning destination is spread over 25 acres of lush, landscaped gardens. The resort features two wings: Tanjung and Kinabalu, each offering a selection of elegant rooms and suites with stunning ocean or mountain views.


Guests can enjoy a variety of on-site dining options, from the acclaimed Sunset Bar, popular as a top spot to watch the sunset, to Shang Palace for authentic Chinese cuisine and Coco-Joe's Bar & Grill for casual beachfront dining. Families can explore the Cool Zone Kids Club, a children's pool, a water play area, and even a VR room and mini-cinema. Meanwhile, adults can relax at Chi, The Spa.


For recreation, the private STAR Marina provides access to various water sports, and the pool features water slides and an infinity edge. Tennis, mini-golf, snorkeling, and diving are just a few of the available activities. The resort also offers fitness classes and personal trainers for those looking to stay active.


Shangri-La Tanjung Aru is not just a leisure destination but also fits business travelers with its well-equipped conference facilities. The Horizon Lounge allows guests to work in peace or enjoy complimentary breakfast and drinks while avoiding the breakfast crowd.


Despite some challenges during peak seasons, such as December, the resort staff are known for their attentiveness, creating a warm and accommodating atmosphere for all visitors.

Where is Shangri La Kota Kinabalu Tanjung Aru located? 

Shangri La Kota Kinabalu Tanjung Aru is conveniently located at No. 20 Jalan Aru, Tanjung Aru, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100.

Point of Interest / Landmark near Shangri La Kota Kinabalu Tanjung Aru 

Shangri La Kota Kinabalu Tanjung Aru is surrounded by iconic places. These are the nearby landmarks you can visit during your stay in Shangri La Kota Kinabalu Tanjung Aru:

1. Tanjung Aru Beach

Tanjung Aru BeachTanjung Aru Beach is a popular beach located in Kota Kinabalu, Sabah, Malaysia. It is known for its beautiful sunsets, white sand, and clear waters. The beach is a popular spot for swimming, sunbathing, and kite flying. There are also a number of restaurants and cafes located along the beach. This beach is only 905m from the hotel and easily accessible by walking or less than 5 5-minute car drive.

2. Mount Kinabalu Golf Club

Mount Kinabalu Golf ClubMount Kinabalu Golf Club is an 18-hole golf course located in Kota Kinabalu, Sabah, Malaysia. It is one of the oldest and most prestigious golf courses in Malaysia. The course is known for its challenging layout and beautiful views of Mount Kinabalu. With only, 662m from the hotel, you can enjoy your holiday at this golf club. 

3. Kota Kinabalu International Airport (BKI)

Kota Kinabalu International Airport (BKI)Kota Kinabalu International Airport (BKI) is the main airport serving Kota Kinabalu, the capital of Sabah, Malaysia. It is located about 8 kilometers from the city center. The airport is served by a number of domestic and international airlines. This airport is very near to the hotel and only needs a 10-minute drive.

What star is Shangri La Kota Kinabalu Tanjung Aru?

Shangri-La Tanjung Aru Kota Kinabalu is a 5-star hotel that offers guests luxurious beachfront accommodation right on the shores of Tanjung Aru Beach. A 5-star hotel is the epitome of luxury in the hospitality world. It caters to guests who are looking for an exceptional experience with top-notch service, lavish amenities, and sophisticated surroundings.

Shangri La Kota Kinabalu Tanjung Aru Chain or Brand Affiliation 

The Shangri-La Tanjung Aru Resort & Spa in Kota Kinabalu is a luxurious beachfront property affiliated with the Shangri-La Group. It is part of their extensive network of premium resorts, known for providing exceptional service and an array of top-notch facilities. The resort is set on 25 acres of beautifully landscaped gardens, and it features two distinct wings with six dining options, including the iconic Sunset Bar for an unforgettable sunset experience.

Shangri La Kota Kinabalu Tanjung Aru Room Information

Hotels like Shangri La Kota Kinabalu Tanjung Aru offer a range of accommodation options to suit different preferences and budgets. All of them have luxury interiors and you can also choose whether you want breakfast included or not. Rooms in Shangri La Kota Kinabalu are divided into two wings, which are the Kinabalu and Tanjung wings. Both of them have different designs and characteristics. The details of both wings are presented below:

1. Kinabalu Wing  

Rooms in the Kinabalu Wing provide stunning sea views framed by lush gardens. They embody luxurious accommodations that blend Borneo's rich culture into the design. Each room is decorated with a mix of textures and colors that reflect Borneo’s heritage. The turquoise fabrics enhance the view of the South China Sea, and the furniture is made of cherry, teak, ebony, and coconut wood. On the walls, unique artworks incorporate mother of pearl and tobacco, inspired by local plants and animals.

2. Tanjung Wing  

Tanjung Wing rooms feature a light, airy design with vibrant blue, green, and brown tones on the walls. The rooms use local Borneo wood and tropical flora in their decor. Floor-to-ceiling windows provide incredible views of the South China Sea and the nearby islands. Some deluxe rooms include Murphy beds, which can comfortably accommodate three guests. Each bathroom has both a walk-in shower and a bathtub to help guests unwind after a day of meetings or outdoor activities.


Each of the wings offers general in-room amenities like a coffee/tea maker, a television, toiletries, a desk, complimentary bottled water, free newspaper, a hair dryer, and bathrobes. The differences only lie in the width of the room area, the room view, and the theme of the rooms. They have a sea view, mountain view, and pool view. 


The cheapest room rate in this hotel is approximately RM895.89 for Kinabalu King Mountain View. Meanwhile, the most expensive room is approximately RM3,321.22 for a Tanjung Deluxe Suite King Seaview with breakfast. The price at this 5-star hotel is considered to be expensive, but you will not regret the facilities you may get. 


The best room in this hotel is Horizon Club Twin Terrace Sea View because you can get a beautiful sea view together with a terrace where you can relax. However, if you visit this place with your family, you can book a Family 1 King Bed. In this family room, you will get one king-sized bed and sofa bed which will be enough for up to 3-4 people. 

The language used in Shangri La Kota Kinabalu Tanjung Aru 

At the Shangri-La Tanjung Aru Resort & Spa in Kota Kinabalu, the staff primarily communicate in English, Malay, and other languages to cater to international guests. This multilingual approach ensures that guests have a seamless experience, whether they need assistance or are simply interacting with the friendly staff.


Experience the luxury stay at Shangri La Kota Kinabalu Tanjung Aru, where high-quality hospitality meets world-class amenities. Book your memorable getaway here with Traveloka, you not only gain access to exclusive deals and discounts but also enjoy the added benefit of using the coupon code

"JOMJALAN"

for up to RM110 OFF any product purchased. Don't miss out on this opportunity to join the lavish getaway at Shangri La Kota Kinabalu Tanjung Aru – book now on Traveloka and have a luxurious journey and relaxation like never before.

All facilities in Hotel Shangri-la Kota Kinabalu

Functional Hall Hotel Shangri-la Kota Kinabalu
Functional Hall
Common Space Hotel Shangri-la Kota Kinabalu
Common Space
Lobby Hotel Shangri-la Kota Kinabalu
Lobby
Exterior Hotel Shangri-la Kota Kinabalu
Exterior
Bedroom Hotel Shangri-la Kota Kinabalu
Bedroom

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Laundry service
  • Limited hours room service
  • Luggage storage
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Shangri-la Kota Kinabalu

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Early check-in allowed with additional charge of RM100
Late check-out allowed with additional charge of RM100

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel Shangri-la Kota Kinabalu
121
Number of floors in Hotel Shangri-la Kota Kinabalu
10
Another facilities in Hotel Shangri-la Kota Kinabalu
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Hotel Shangri-la Kota Kinabalu

What are available facilities at Hotel Shangri-la Kota Kinabalu?
There are top facilites at Hotel Shangri-la Kota Kinabalu such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Shangri-la Kota Kinabalu?
The standard check-in time at Hotel Shangri-la Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Shangri-la Kota Kinabalu provide breakfast?
Yes, Hotel Shangri-la Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Shangri-la Kota Kinabalu

8.7
Very Good
From 283 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Shangri-la Kota Kinabalu
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Distance to City Center (3)
Family Friendly (3)
Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
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Traveler Reviews Hotel Shangri-la Kota Kinabalu

Number of reviews per page
20
40
Customer reviews
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
Overall a pleasant experience, the staffs were very accommodating. There was repair issue on the room we were supposed to check into but thankfully was resolved quickly with a change of room. Checking in and out process went super smoothly, even as we needed to check out at 5am. Location of the hotel was so close to a lot of restaurants. However parking might be a bit limited at times.
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D***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Average and acceptable. Business travel
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Eva M. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Nice hotel, suitable, clean and quiet, there is a restaurant too. Helpful when ordering a taxi at dawn
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Kiki L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
All off Ok la, according to the budget. Only the AC is terrible. Very cold. And it seems like the fan and temperature settings are in error. Already set to 28 degrees, it's still cold. We asked for it to be fixed, but the officer didn't come, maybe because it was already 11 pm. But we like it. 👍👍.
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Dr Thiruchelvam S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
This hotel is good overall, classic and good quality 🙂. Staff was so friendly and helpful, thanks to Lily Shafira who always keep in room clean and tidy for 4 nights, the only downside was it 's not sound proof. Could hear people talking from the room beside. Otherwise it 's excellent 👍, had a good stay, keep up this good quality 🙂.
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Gita PuteriMahardhika
icon-origin-TRAVELOKA
9.7
/10
Reviewed 53 week(s) ago
Old hotel but extraordinarily clean and comfortable.
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Jong C. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 61 week(s) ago
It is definitely one of a kind hotel to go, you don't see a lot of hotel with the 90s vibe. The room was clean and neat, it is a good choice if you are going for a business trip/short holiday break.
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aidil c. b. a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
Very clean hotel. Nice environment and good strategist location.
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Nour Z.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 68 week(s) ago
Friendly receptionist. Clean room. Only 1 bad review I had to write here. During breakfast hour, no waiter/staff waiting at the entrance. I had to wait a bit until they notice guest were waiting. After give my coupon to her, we go in to have breakfast. Suddenly there is another waiter stopped us from having the meal and asked for the meal coupon. It pissed me off. If from the entrance there are staff who monitor the registration of the meal coupon, other waiter no need to involve. Looks like you accused us for trespassing the area without valid meal coupon.
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2 people find it helpful
aidil c. b. a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 70 week(s) ago
Very good and clean hotel. Pricing also very reasonable.
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Yennie E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 70 week(s) ago
Bagus sih tapi sarapannya kurang cocok yah di lidah.
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Chin W. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 71 week(s) ago
Nice experience staying in Hotel Shangri-la. It's located exactly in the center of Kota Kinabalu's city.
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ROZAIMAH B. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 82 week(s) ago
Very good services. Room/bathroom very clean and comfort. Recommend.
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DG RAINIE B. J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 86 week(s) ago
Room is clean, parking is limited, there is a bathtub, next time I will come again
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D Laoli
icon-origin-TRAVELOKA
9.4
/10
Reviewed 121 week(s) ago
The view to the city is quite a bit, the bathroom is a bit cramped
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Accommodation's Reply
08 Feb 2023
Dear D Laoli, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda - Front Office Manager.
NAZERAH B. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 156 week(s) ago
Spacious room, comfortable..staff so friendly..good food..nlike before. breakfast just nasi lemak, kuey teow goreng..this time many options are worth the hotel price. whatever is all best. hotel of my choice when p kk. 👍
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NAZERAH B. A.
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10.0
/10
Reviewed 159 week(s) ago
Service staff is the best, great. Cleanliness 5 star. 👍👏 Our family's first choice hotel. .
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MUHAMAD
icon-origin-TRAVELOKA
9.7
/10
Reviewed 164 week(s) ago
Great hotel to stay. You should be fix the parking area. Other than that, it was amazing. Thank you for the everything while I ' staying there.
1 people find it helpful
NOOR S. B. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 165 week(s) ago
Bilik bersih, kemas dan selesa
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Muhamad H. B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 172 week(s) ago
Convenient stay here. Staffs are friendly. Good location.
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