Hotel Waterfall Penang

Hotels
7.7
/10
Very Good
324 reviews

What Guests Say About Their Stay

kennardisatta
8.5
/ 10
strategic location with hospitals adventis.
See original
Mohd R. A. L.
9.0
/ 10
The comfort of the room is very satisfying.
See original
Nico Dalimonte
9.6
/ 10
Price was affordable, room was clean and comfortable. Walking distance to Adventist Hospital
Noor Haidah
10.0
/ 10
I am usng a wheelchair and my room was OKU-friendly. My special thanks for staff - Mr. James, very helpful.
In the Area
See Map
160, Jalan Utama, Georgetown, Pulau Tikus, Penang, Malaysia, 10450

Main Facilities

Read More
AC
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Waterfall Staying at Hotel Waterfall Penang is a good choice when you are visiting Pulau Tikus. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Waterfall Penang

160, Jalan Utama, Georgetown, Pulau Tikus, Penang, Malaysia, 10450
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Lobby Hotel Waterfall Penang
Exterior 2 Hotel Waterfall Penang

Discover More About Hotel Waterfall Penang

Overview of Hotel Waterfall Penang

Hotel Waterfall Penang offers a unique blend of comfort and convenience, nestled in a vibrant area of Penang. The hotel's design reflects a modern aesthetic, creating a welcoming atmosphere for all guests. The surrounding neighbourhood is known for its eclectic mix of local shops, eateries, and cultural landmarks, providing a rich and immersive experience. With easy access to public transport, exploring the wider city is a breeze, making it an ideal base for both leisure and business travellers.

The hotel is particularly noted for its affordability without compromising on quality, making it a popular choice for budget-conscious travellers seeking a comfortable stay. Its strategic location ensures that guests are never far from the action, yet can retreat to a peaceful environment at the end of the day.

Hotel Waterfall Penang

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Hotel Waterfall Penang Facilities

Featuring 48 rooms in total, Hotel Waterfall Penang offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and child-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising and relaxing. Leisure travellers can unwind by taking advantage of the hotel's recreational facilities.

The accommodation provides a range of facilities and amenities for guests, including AC, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a dedicated workspace, comfortable bedding, and modern bathrooms. In-room conveniences such as tea and coffee making facilities add to the overall experience, ensuring guests have everything they need for a relaxing stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Hotel Waterfall Penang

The ambience at Hotel Waterfall Penang is generally quiet and relaxed, providing a peaceful retreat from the bustling city. Mornings are typically calm, with guests enjoying breakfast and preparing for their day's adventures. Evenings are more social, with guests gathering in the common areas to unwind and share their experiences.

While specific tours may vary, the hotel often provides information on local attractions and can assist with arranging transportation. Insider tips include familiarising yourself with the local customs and etiquette, such as dressing modestly when visiting religious sites. The check-in process is usually straightforward, but it's always a good idea to have your identification ready.

How to Get to Hotel Waterfall Penang

Penang International Airport is a major international airport nearby, offering connections to destinations worldwide. From the airport, the hotel is approximately 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections to the city centre are also available, providing a budget-friendly alternative. The hotel is also accessible via local bus routes, making it easy to explore the surrounding areas.

Food Near Hotel Waterfall Penang

While Hotel Waterfall Penang may offer breakfast or drinks, there are plenty of dining options nearby to suit all tastes and budgets. Several cafs and restaurants are within walking distance, serving a variety of local and international cuisine. Convenience stores are also readily available for snacks and essentials.

Be sure to try some of the local delicacies, such as Char Kway Teow or Nasi Kandar, which can be found at budget-friendly hawker stalls and mid-range restaurants. For a quick and tasty snack, try some local pastries or fresh fruit from the nearby markets.

Things to Do Around Hotel Waterfall Penang

The area surrounding Hotel Waterfall Penang is rich in attractions, offering something for everyone. A historic temple is located nearby, providing a glimpse into the region's cultural heritage. A lively night market offers a vibrant atmosphere and a chance to sample local street food. A riverside park provides a peaceful escape from the city's hustle and bustle.

For a one-day walkable highlights tour, consider visiting the temple, exploring the night market, and relaxing in the park. For a two-day extended stay, venture further afield to discover hidden gems and local neighbourhoods. Daytime activities include exploring the cultural sites and shopping at local markets, while evening activities include enjoying live music and sampling local cuisine.

Why Hotel Waterfall Penang is Popular Among Travellers

Hotel Waterfall Penang is particularly popular among travellers due to its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring Penang.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view for an enhanced experience. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as adaptors for your electronic devices. It's also a good idea to familiarise yourself with local customs and etiquette, such as removing your shoes before entering religious sites.

English is widely spoken in Penang, making communication relatively easy. However, learning a few basic Malay phrases can be helpful and appreciated by locals. When using public transport, be sure to have small denominations of local currency for payment.

Best Time to Stay at Hotel Waterfall Penang

The best time to stay at Hotel Waterfall Penang depends on your preferences and budget. The peak season is typically during the school holidays and major festivals, when prices are higher and crowds are larger. The off-peak season offers lower prices and fewer crowds, but the weather may be less predictable.

The weather in Penang is generally hot and humid year-round, with occasional rain showers. Local events and festivals, such as Chinese New Year and Thaipusam, are worth planning around for a unique cultural experience. For budget-conscious travellers, consider visiting during the shoulder seasons, when prices are lower and the weather is still pleasant.

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All facilities in Hotel Waterfall Penang

Common Space Hotel Waterfall Penang
Common Space
Lobby Hotel Waterfall Penang
Lobby
Accommodation Services Hotel Waterfall Penang
Accommodation Services
Exterior Hotel Waterfall Penang
Exterior
Bedroom Hotel Waterfall Penang
Bedroom

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Tours

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops

Things to Do

  • Hot tub
  • Steam room

Transportation

  • Limited parking
  • Parking with surcharge

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Waterfall Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Message from Hotel: i. Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. ii. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. iii. You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits. iv. All special request such as Non-Smoking Room, Smoking Room, Early Check-In, Late Check-Out, Higher Floor and etc are not guaranteed and strongly subject to hotel’s availability. Additional charges may apply. vi. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to hotel availability. vi. Additional fee such as extra bed, food and beverage, telephone, room service, airport transfer, laundry service etc is handled directly between guest and hotel. vii. Refundable deposit of RM50 will be collected upon check in

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hotel Waterfall Penang
48
Number of floors in Hotel Waterfall Penang
3
Another facilities in Hotel Waterfall Penang
Cable TV, Desk, Hairdryer, Minibar, Shower

Frequently asked question in Hotel Waterfall Penang

What are available facilities at Hotel Waterfall Penang?
There are top facilites at Hotel Waterfall Penang such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Waterfall Penang?
The standard check-in time at Hotel Waterfall Penang is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Hotel Waterfall Penang have?
Hotel Waterfall Penang is a 3.0-star hotel.
How many floors does Hotel Waterfall Penang have?
Hotel Waterfall Penang has 3 floors.
How many rooms does Hotel Waterfall Penang have?
Hotel Waterfall Penang has 48 rooms in total.
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More Reviews from Other Guests in Hotel Waterfall Penang

Overall Ratings & Reviews Hotel Waterfall Penang

Traveloka (265)
Other sources (59)
8.0
Very Good
From 265 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.7

Meal

7.2

Location

8.0

Service and Facilites

7.9

People often mention about Hotel Waterfall Penang
All
Ambiance (4)
Staff Friendliness (3)
Bedroom (3)
Hotel Area (3)
Surroundings (2)
Wifi (2)
Check-in/out Time (2)
Room Space (2)
Soundproof (2)
Distance to City Center (1)
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Most Recent
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Traveler Reviews Hotel Waterfall Penang

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
The hotel is quite clean and there are lots of delicious places to eat around the hotel.
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Find this review helpful?
Y***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Location is close to i city mall. Standard room. Not very spacious.
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b***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
clean, the AC is cold. Those who want to get treatment at Hope are very suitable to stay here
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1 people find it helpful
A***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The hotel staff is friendly and the hotel is kept clean.
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Find this review helpful?
Chang L. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 39 week(s) ago
I hv been a regular for a few years. breakfast used to be served at the oo restaurant next door where the food served is much better than the Indian restaurant, both in terms of quality, quantity & service. The breakfast served at the Indian restaurant is so terrible, a roti & a cup of coffee or tea worth roughly rm5. The food & service is horrible. if the hotel continues to provide breakfast in the Indian restaurant, Suggest hotel to take away the breakfast & reduce the room pricing accordingly without providing breakfast in order not to tarnish the hotel reputation. room cleanliness has deteriorated as we found a cockroach in the room. bathroom drainage is bad as it is flooded after each shower, water is also leaking from the sink bathroom.
Read More
Find this review helpful?
Y***y
icon-Medical
Medical
icon-origin-TRAVELOKA
6.4
/10
Reviewed 46 week(s) ago
The soundproofing is bad, the hotel is a little bit old, the bedroom door is a bit difficult to open, the AC is not too cold. The location is great and depends on what you are looking to do, near oo cafe and Hope Children Hospital.
1 people find it helpful
Profile Picture
Muhammad Y. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Convenient location, friendly staff
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Profile Picture
Muhammad Y. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Convenient location, friendly staff
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1 people find it helpful
G***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 52 week(s) ago
Bathroom not convinient as the bidet in a strange position from the toilet seat. One of the old guy (the staff in lobby) was not helpful when being asked about the hot water tutorial.
Find this review helpful?
Edy A.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 57 week(s) ago
Standar hotel but nice for rest, near hope children hospital.
Find this review helpful?
E***N
icon-origin-TRAVELOKA
5.0
/10
Reviewed 71 week(s) ago
The receptionist was very rude to customers. His attitude is very negative. I am very disappointed with the service of this 1st staff. Initial check in was at 2, I arrived at 2.30. Tell me to wait until 2.45. It turned out the room wasn't ready yet. Until the room was given a 1 bed room. Even though I ordered twin beds. I demand my right to get twin beds according to my order. But he was adamant and didn't give it. He said everything was empty. Even though I asked the helper above. He said there were still many empty rooms that were ready. The great thing is that this receptionist can do whatever she wants with customers. He said he had worked here for 15 years. So he is in charge. The manager didn't even dare to tell him. Because he was the only one who wanted to work there. So his attitude towards customers is as flattering as he is. His attitude towards customers is very, very rude. That's why customers are screaming. Hopefully the hotel owner can process the staff further. And he told his story to his bald friend using regional language. I don't understand his language. But I knew he was talking about me. It is not recommended to employ such employees. Whatever the story. There are no staff who are brave enough to scream at customers. Very, very rude! When you want to check out in the morning. I've walked out. But still looking for the problem with me. Catch up on a video call with the manager. And he said he had worked for 15 years. The manager didn't even agree with him. Even the manager can't control him. This staff 1 is not right anymore. Brni looking for it because of the customer. There have been many complaints that this hotel is bad because it employs staff like that. Kindly request the hotel owner, hire friendly staff. Don't be so impudent!
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4 people find it helpful
Putra J. B. N.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 74 week(s) ago
Actually the hotel is good, the location is strategic near places selling food but there was no mineral sir provided in the room and the second day I stayed there the room was not cleaned while the room key had been left with CS.
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2 people find it helpful
Vivekanantha V.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 213 week(s) ago
Hi, the hotel location was OK. It is very near to Waterfall temple (Tanirmalai Temple). However, the traffic congestion towards the hotel is bad. The hotel staff was good, the receptionist helped and assisted us well. The room condition at worst. The furniture is so old. The picture advertised were very deceiving and I think it was the picture took long back and not latest. The room was smelly and the air-conditioning also very old and the remote was not working. TV screen is damaged and the channels were not clear not useful at all. The telephone in the room was like 20 years back and dirty. The worst part is the bathroom, not cleaned. The shampoo provided were not good. Water water heater was not working. We have to bath in cold water. I have complaint to the hotel receptionist, he offered me to change to a smaller room. The bed is at bad condition. Can't sleep well because of bed bugs, and the pillows were so hard, gave my whole family a neck pain. Overall experience is worst. Will never come to this hotel anymore and will never recommend to anybody. The parking is good. If you are planning to stay with family, this is not the hotel for you!
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1 people find it helpful
Adam yap
icon-origin-TRAVELOKA
6.0
/10
Reviewed 311 week(s) ago
Not good WiFi & bad both room
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Bommy Subramaniam
icon-origin-TRAVELOKA
8.5
/10
Reviewed 313 week(s) ago
Worth the money. Me and my family had a pleasant stay . Rooms are clean and comfy and the room rates are very cheap. We got more for what we paid. Only things I wish is they have room service.
2 people find it helpful
Adi K. M.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.3
/10
Reviewed 319 week(s) ago
For bathing water from the shower the operation method is not written, for WiFi there was trouble, after reporting the receptionist could return.
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2 people find it helpful
Kasturi T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 321 week(s) ago
Had a very pleasant stay here :)
Find this review helpful?
shahriza
icon-origin-TRAVELOKA
8.8
/10
Reviewed 323 week(s) ago
i'm booking the 2 queen bed room for 4 persons...the room is really big and very comfortable...toilet also very big...staff are friendly...parking space is available but limited...near Taman Botani...quite far from restaurant...but overall was awesome !
1 people find it helpful
Devina
icon-origin-TRAVELOKA
5.1
/10
Reviewed 325 week(s) ago
This hotel not good, wifi very slow, room is not soundproof, so noisy, no toothbrush and toothpaste.
4 people find it helpful
yenni l.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 327 week(s) ago
the room is spacious. there is food court near the hotel.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Waterfall Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Waterfall Penang

Traveloka (265)
Other sources (59)
8.0
Very Good
From 265 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.7

Meal

7.2

Location

8.0

Service and Facilites

7.9

People often mention about Hotel Waterfall Penang
All
Ambiance (4)
Staff Friendliness (3)
Bedroom (3)
Hotel Area (3)
Surroundings (2)
Wifi (2)
Check-in/out Time (2)
Room Space (2)
Soundproof (2)
Distance to City Center (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Waterfall Penang

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
The hotel is quite clean and there are lots of delicious places to eat around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Y***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Location is close to i city mall. Standard room. Not very spacious.
Translated by Google Icon
See original
Find this review helpful?
b***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
clean, the AC is cold. Those who want to get treatment at Hope are very suitable to stay here
Translated by Google Icon
See original
1 people find it helpful
A***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The hotel staff is friendly and the hotel is kept clean.
Translated by Google Icon
See original
Find this review helpful?
Chang L. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 39 week(s) ago
I hv been a regular for a few years. breakfast used to be served at the oo restaurant next door where the food served is much better than the Indian restaurant, both in terms of quality, quantity & service. The breakfast served at the Indian restaurant is so terrible, a roti & a cup of coffee or tea worth roughly rm5. The food & service is horrible. if the hotel continues to provide breakfast in the Indian restaurant, Suggest hotel to take away the breakfast & reduce the room pricing accordingly without providing breakfast in order not to tarnish the hotel reputation. room cleanliness has deteriorated as we found a cockroach in the room. bathroom drainage is bad as it is flooded after each shower, water is also leaking from the sink bathroom.
Read More
Find this review helpful?
Y***y
icon-Medical
Medical
icon-origin-TRAVELOKA
6.4
/10
Reviewed 46 week(s) ago
The soundproofing is bad, the hotel is a little bit old, the bedroom door is a bit difficult to open, the AC is not too cold. The location is great and depends on what you are looking to do, near oo cafe and Hope Children Hospital.
1 people find it helpful
Profile Picture
Muhammad Y. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Convenient location, friendly staff
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Muhammad Y. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Convenient location, friendly staff
Translated by Google Icon
See original
1 people find it helpful
G***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 52 week(s) ago
Bathroom not convinient as the bidet in a strange position from the toilet seat. One of the old guy (the staff in lobby) was not helpful when being asked about the hot water tutorial.
Find this review helpful?
Edy A.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 57 week(s) ago
Standar hotel but nice for rest, near hope children hospital.
Find this review helpful?
E***N
icon-origin-TRAVELOKA
5.0
/10
Reviewed 71 week(s) ago
The receptionist was very rude to customers. His attitude is very negative. I am very disappointed with the service of this 1st staff. Initial check in was at 2, I arrived at 2.30. Tell me to wait until 2.45. It turned out the room wasn't ready yet. Until the room was given a 1 bed room. Even though I ordered twin beds. I demand my right to get twin beds according to my order. But he was adamant and didn't give it. He said everything was empty. Even though I asked the helper above. He said there were still many empty rooms that were ready. The great thing is that this receptionist can do whatever she wants with customers. He said he had worked here for 15 years. So he is in charge. The manager didn't even dare to tell him. Because he was the only one who wanted to work there. So his attitude towards customers is as flattering as he is. His attitude towards customers is very, very rude. That's why customers are screaming. Hopefully the hotel owner can process the staff further. And he told his story to his bald friend using regional language. I don't understand his language. But I knew he was talking about me. It is not recommended to employ such employees. Whatever the story. There are no staff who are brave enough to scream at customers. Very, very rude! When you want to check out in the morning. I've walked out. But still looking for the problem with me. Catch up on a video call with the manager. And he said he had worked for 15 years. The manager didn't even agree with him. Even the manager can't control him. This staff 1 is not right anymore. Brni looking for it because of the customer. There have been many complaints that this hotel is bad because it employs staff like that. Kindly request the hotel owner, hire friendly staff. Don't be so impudent!
Read More
Translated by Google Icon
See original
4 people find it helpful
Putra J. B. N.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 74 week(s) ago
Actually the hotel is good, the location is strategic near places selling food but there was no mineral sir provided in the room and the second day I stayed there the room was not cleaned while the room key had been left with CS.
Translated by Google Icon
See original
2 people find it helpful
Vivekanantha V.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 213 week(s) ago
Hi, the hotel location was OK. It is very near to Waterfall temple (Tanirmalai Temple). However, the traffic congestion towards the hotel is bad. The hotel staff was good, the receptionist helped and assisted us well. The room condition at worst. The furniture is so old. The picture advertised were very deceiving and I think it was the picture took long back and not latest. The room was smelly and the air-conditioning also very old and the remote was not working. TV screen is damaged and the channels were not clear not useful at all. The telephone in the room was like 20 years back and dirty. The worst part is the bathroom, not cleaned. The shampoo provided were not good. Water water heater was not working. We have to bath in cold water. I have complaint to the hotel receptionist, he offered me to change to a smaller room. The bed is at bad condition. Can't sleep well because of bed bugs, and the pillows were so hard, gave my whole family a neck pain. Overall experience is worst. Will never come to this hotel anymore and will never recommend to anybody. The parking is good. If you are planning to stay with family, this is not the hotel for you!
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1 people find it helpful
Adam yap
icon-origin-TRAVELOKA
6.0
/10
Reviewed 311 week(s) ago
Not good WiFi & bad both room
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Bommy Subramaniam
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8.5
/10
Reviewed 313 week(s) ago
Worth the money. Me and my family had a pleasant stay . Rooms are clean and comfy and the room rates are very cheap. We got more for what we paid. Only things I wish is they have room service.
2 people find it helpful
Adi K. M.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.3
/10
Reviewed 319 week(s) ago
For bathing water from the shower the operation method is not written, for WiFi there was trouble, after reporting the receptionist could return.
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2 people find it helpful
Kasturi T.
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Family
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8.5
/10
Reviewed 321 week(s) ago
Had a very pleasant stay here :)
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shahriza
icon-origin-TRAVELOKA
8.8
/10
Reviewed 323 week(s) ago
i'm booking the 2 queen bed room for 4 persons...the room is really big and very comfortable...toilet also very big...staff are friendly...parking space is available but limited...near Taman Botani...quite far from restaurant...but overall was awesome !
1 people find it helpful
Devina
icon-origin-TRAVELOKA
5.1
/10
Reviewed 325 week(s) ago
This hotel not good, wifi very slow, room is not soundproof, so noisy, no toothbrush and toothpaste.
4 people find it helpful
yenni l.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 327 week(s) ago
the room is spacious. there is food court near the hotel.
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