Impiana Hotel Ipoh

Hotels
7.6
/10
Very Good
747 reviews

What Guests Say About Their Stay

Hasnor I. M. N.
8.5
/ 10
Good. Stay here multiple time. Kids love the pool. Hotel need a major renovation.
Afnan A. A.
9.7
/ 10
I love to stay at this hotel. Very awesome and easy to find. The room is so big and all my request I get.
Monalisa S.
9.1
/ 10
The staff service is very respectful of the customers
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SAIFUL N. A. S.
9.4
/ 10
The best. Good location, good hospitality, good room, excellent wifi. Awesome!
Nurul Z.
8.5
/ 10
Location is strategic. Pool is clean. Everything is just fine.
In the Area
See Map
18, Jalan Sultan Nazrin Shah, Ipoh, Kinta, Perak, Malaysia, 30250

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Impiana Hotel Ipoh is located in area / city Ipoh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Impiana Hotel Ipoh

18, Jalan Sultan Nazrin Shah, Ipoh, Kinta, Perak, Malaysia, 30250
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Lobby Impiana Hotel Ipoh
Lobby 2 Impiana Hotel Ipoh

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Overview of Impiana Hotel Ipoh

Impiana Hotel Ipoh in Ipoh offers a blend of modern comfort and Malaysian charm, making it a popular choice for travellers. The hotel boasts a contemporary design with touches of local artistry, creating a welcoming and relaxed atmosphere. Situated in a vibrant neighbourhood, Impiana Hotel Ipoh provides easy access to Ipoh's key attractions and culinary delights. The surrounding area is known for its blend of historical architecture and modern amenities, offering a unique cultural experience.

Getting around is a breeze, with convenient access to public transport options that connect you to various parts of the city. Whether you're looking to explore the historical sites or indulge in local cuisine, Impiana Hotel Ipoh's location makes it an ideal base. The hotel distinguishes itself through its commitment to providing a comfortable and affordable stay without compromising on quality and service.

Impiana Hotel Ipoh

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Impiana Hotel Ipoh Facilities

Featuring 168 rooms in total, Impiana Hotel Ipoh offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at Impiana Hotel Ipoh cater to a diverse range of guests. Families will appreciate the spacious rooms and family-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and comfortable workspaces. Groups travelling together will find the interconnected rooms and communal areas ideal for socialising and relaxation. Leisure travellers can unwind by the pool or enjoy a rejuvenating spa treatment.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences such as a mini-fridge, coffee maker, and entertainment system ensure a relaxing and enjoyable stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Impiana Hotel Ipoh

Expect a vibrant yet relaxed ambience at Impiana Hotel Ipoh. The mornings are typically bustling with guests enjoying breakfast and preparing for their day's adventures. Evenings offer a more laid-back atmosphere, with guests unwinding in the common areas or enjoying a meal at the hotel's restaurant. The hotel often organises local tours and activities, providing guests with opportunities to explore Ipoh's hidden gems.

For a smooth check-in process, have your identification and booking confirmation ready. It's customary to greet locals with a smile and a polite "Selamat pagi" (good morning) or "Selamat malam" (good evening). When visiting religious sites, dress respectfully by covering your shoulders and knees. Tipping is not mandatory but is always appreciated for good service.

How to Get to Impiana Hotel Ipoh

The nearest major airport is located a reasonable distance from Ipoh, requiring a transfer to reach Impiana Hotel Ipoh. From the airport, you can typically find taxi services that will take you to the hotel in around 30-60 minutes, depending on traffic conditions. Alternatively, there are affordable bus connections to the city centre, from where you can easily reach Impiana Hotel Ipoh by local taxi or ride-sharing services. Ipoh also has a train station with connections to other major cities in Malaysia.

Food Near Impiana Hotel Ipoh

Impiana Hotel Ipoh typically offers a breakfast service, providing a convenient start to your day. Some rooms may include kitchen or self-catering options, allowing you to prepare your own meals. In the vicinity of the hotel, you'll find a variety of cafs, restaurants, and convenience stores catering to different tastes and budgets. Be sure to try local delicacies such as Ipoh Hor Fun (flat rice noodles in chicken broth) and white coffee, available at many nearby eateries. Budget-friendly options include street food stalls offering delicious and affordable snacks.

Things to Do Around Impiana Hotel Ipoh

The area surrounding Impiana Hotel Ipoh is rich in attractions. Explore a historic temple known for its intricate architecture and serene atmosphere. Discover a lively night market offering a variety of local crafts, souvenirs, and street food. Take a stroll through a riverside park, perfect for a relaxing afternoon. For a one-day walkable highlights tour, start with the temple, then head to the night market for an evening of shopping and dining. A two-day extended stay could include a visit to the park and exploration of the local culinary scene. In the evenings, enjoy the vibrant nightlife at nearby bars and entertainment venues.

Why Impiana Hotel Ipoh is Popular Among Travellers

Impiana Hotel Ipoh is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to Ipoh's attractions. The hotel offers excellent value for money, providing a comfortable and enjoyable stay without breaking the bank. The unique experiences offered, such as local tours and cultural events, add to its appeal.

Tips for First-Time Visitors

For solo travellers or couples, a standard room is often sufficient, while families may prefer a larger suite or interconnected rooms. When packing, consider the tropical climate and bring lightweight, breathable clothing. Don't forget essentials such as sunscreen, insect repellent, and a universal adapter for your electronic devices. Malaysia is a safe country, but it's always wise to be aware of your surroundings and take precautions against petty theft. The official language is Malay, but English is widely spoken, especially in tourist areas. Learning a few basic Malay phrases can enhance your interactions with locals.

Best Time to Stay at Impiana Hotel Ipoh

The best time to stay at Impiana Hotel Ipoh depends on your preferences and budget. The peak season is typically during school holidays and major festivals, when prices may be higher and attractions more crowded. The off-peak season offers lower prices and fewer crowds, making it ideal for budget-conscious travellers. The weather in Ipoh is generally warm and humid throughout the year, with occasional rain showers. Consider planning your visit around local events and festivals to experience the city's vibrant culture. Quieter times of the year, such as mid-week days during the shoulder seasons, often offer the best deals and a more relaxed atmosphere.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Impiana Hotel Ipoh

Bar, Cafe and Lounge Impiana Hotel Ipoh
Bar, Cafe and Lounge
Swimming Pool Impiana Hotel Ipoh
Swimming Pool
Fitness Center Impiana Hotel Ipoh
Fitness Center
Functional Hall Impiana Hotel Ipoh
Functional Hall
Lobby Impiana Hotel Ipoh
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Cafe
  • Set menu dinner
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • Shops
  • Supermarket

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Impiana Hotel Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 17-2-2025 to 30-9-2025.

General Check-in Instructions

Please be informed that the swimming pool will be temporarily closed from 17 Feb to 31 August for renovation. Should you need any alternative arrangements or recommendations for nearby recreational options, please contact the hotel for assistance.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Impiana Hotel Ipoh
168
Number of floors in Impiana Hotel Ipoh
5
Another facilities in Impiana Hotel Ipoh
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Impiana Hotel Ipoh

Does the Impiana Hotel Ipoh provide a late check-out?
Yes, Impiana Hotel Ipoh offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as it may depend on the hotel's occupancy levels. Additional charges may apply for late check-out, so it's advisable to confirm the details with the hotel reception upon arrival or during your stay.
Does the hotel provide early check-ins?
Yes, Impiana Hotel Ipoh offers early check-in options, subject to room availability. It's recommended to contact the hotel directly prior to your arrival to make arrangements and confirm availability. Please note that additional charges may apply for early check-ins.
Is the Impiana Hotel Ipoh pet-friendly?
The Impiana Hotel Ipoh does not allow pets. Guests planning to travel with pets should consider alternative accommodations that are pet-friendly.
What is the cancellation policies?
The cancellation policies for Impiana Hotel Ipoh may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation terms such as free cancellation within a certain period before check-in, or a non-refundable option for discounted rates. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on Traveloka. This information will be clearly outlined before you confirm your reservation, allowing you to make an informed decision based on your travel needs.
Does the hotel provide a car park?
Yes, Impiana Hotel Ipoh provides a car park for its guests. Guests can enjoy the convenience of on-site parking during their stay, ensuring easy access to their vehicles.
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More Reviews from Other Guests in Impiana Hotel Ipoh

Overall Ratings & Reviews Impiana Hotel Ipoh

Traveloka (540)
Other sources (207)
8.0
Very Good
From 540 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

8.0

Location

8.3

Service and Facilites

8.0

People often mention about Impiana Hotel Ipoh
All
직원 친절도 (7)
도심까지의 거리 (6)
객실 공간 (6)
욕실 (6)
호텔 지역 (6)
접근성 (5)
WIFI (5)
가족 친화적 (4)
분위기 (4)
침실 (4)
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Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Impiana Hotel Ipoh

Number of reviews per page
20
40
Customer reviews
NurHafizah J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Reasonable price and very comfortable
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N***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good experience to stay here, staff very friendly and helpful. Food also delicious and I'll come again. Thank you.
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J***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 18 week(s) ago
parking ssh...lps 2 far from the hotel. breakfast is good but if the government course comes and the food is not good, look.
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musyirah h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Came with kids. But swimming pool was closed. But hotel already gave early notice. But still have fun. Room is comfortable and spacious.
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C***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel has a grand lobby, friendly staff, and quick lift service. The room feels a bit dated but is well-kept, with a comfy bed and pillows. The bathtub is small but functional. A nearby construction site can be noisy, though it wasn’t an issue during my weekend stay. Overall, a well-located hotel with good amenities.
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H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
1) The hotel like in the 80's superstar condition, reminiscent of the past. 2) The security guard very family friendly. 3) Check-in and check out not so hassle. 4) No separate shower and bath tub area in the bathroom. Shower in bath tub. 5) Wifi the worst. The TV using wifi however the channel always stuck. Bring your own hotspot device better. Regards,
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1 people find it helpful
H***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Impiana Ipoh is my 1st choice if I come to Ipoh with family. Even though it's an old building, but can see numbers of renovation and upgrade done throughout the year. Excess card and Android TV with good, clear channel and reception. My children love the huge kids swimming pool, but sad to say, it's under maintenance during my visit. Please inform the guest or update the maintenance status through your website.
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Guest
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 67 week(s) ago
Clean and peaceful ambience. Easy access to city centre.
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Hoo H. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 76 week(s) ago
Pillow is old and flat. Toilet dirty and not functional (basin).
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Izmir N. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 79 week(s) ago
Good experience and the best breakfast ever.
1 people find it helpful
I***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 79 week(s) ago
The overall stay is nice, but the hotel needs to upgrade their parking facility, as I arrived with a scary basement with flooding. Also, to ensure the front office treats customers with a smile, as I had checked in with a person who couldn't be bothered to work.
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F***n
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 83 week(s) ago
The hotel was not up to my expectations, with old furniture and outdated bathroom fittings. The room windows were not soundproof and I could hear the traffic from outside which was very disruptive for my sleep. Despite the fact that my package included a free room upgrade upon availability, the staff did not offer me an upgrade even though there was clearly low occupancy on the day of my stay. Additionally, I had to argue with the staff to get release my deposit back, as they claimed there was no record of it in their system during check-out.
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Siti Aishah Noorrani
icon-origin-TRAVELOKA
9.1
/10
Reviewed 89 week(s) ago
I always love to stay here for a short trip in Ipoh for its deals, location, and breakfast.
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Accommodation's Reply
19 Feb 2024
Dear Siti Aishah Noorrani, Greetings from Impiana Hotel Ipoh! Thank you for your review on your wonderful experience stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Kind regards. The Management, Impiana Hotel Ipoh.
Hoo H. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
Everything is good with the hotel. Comfortably comfortably.
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Accommodation's Reply
14 Feb 2024
Dear Hwa Soo Hoo, Greetings from Impiana Hotel Ipoh! Thank you for sharing a review of your recent experience. I am so glad to hear that we made a good impression on you. Our team here at Impiana Hotel, Ipoh are committed to providing high-quality customer service. Once again, thank you and we hope you’ll visit us again soon. Kind regards. The Management, Impiana Hotel Ipoh.
Farrah F. B. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
Good great place. Food were deliciousenjoy staying here.
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Accommodation's Reply
14 Feb 2024
Dear Farrah, Greetings from Impiana Hotel Ipoh! Thank you for your review on your wonderful experience stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Kind regards. The Management, Impiana Hotel Ipoh.
NurAin Abdullah
icon-origin-TRAVELOKA
8.8
/10
Reviewed 91 week(s) ago
Pleasant & enjoyed our stay but hotel needs refurbishing badly.
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Accommodation's Reply
05 Feb 2024
Dear NurAin, Greetings from Impiana Hotel Ipoh! Thank you for sharing an awesome review on your recent stay and the EXCELLENT rating for our hotel. We have taken note of our shortcoming in our housekeeping services and will take the necessary steps to improve further in this area. Once again, we are delighted that you truly enjoyed your stay and we look forward to welcoming you back soon to Impiana Hotel Ipoh. Please do contact us directly for the BEST DEALS ONLINE for your next visit. Till then, our best wishes to you. Kind regards, The Management, Impiana Hotel Ipoh.
NURFARLIZA B. A. H.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 95 week(s) ago
Price & facilities is okay. Bilik pun best. Hanya reception yang tak friendly and too serious. Not greet very well, muka ketat, guest yang baru nak check in pun jadi out of mood tengok muka receptionist
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Accommodation's Reply
17 Jan 2024
Dear Nurfarliza Binti Abd Hamid, Greetings from All of Us@Impiana Hotel Ipoh. Thank you for your review on your recent stay with us. We are delighted to note that you had a good overall stay experience and found our room and facilities ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We are sorry to hear that our service was less than satisfactory. Rest assured, this is not our usual standards, and we will ensure additional training will be given to our associates at the Front Office for better service delivery in the future. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Best regards, The Management Impiana Hotel Ipoh
Lim S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 99 week(s) ago
Bath tub had rusty cracks-some of the toiletries were not replenish at the time of checking in the room.
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Accommodation's Reply
08 Dec 2023
Dear Lim Susan, Greetings from Impiana Hotel Ipoh! Thank you for staying with us and for taking the time to provide us some invaluable feedback for improvement. We are truly sorry for your recent experience encountered during your recent stay with us. Well noted on your comments on the bath tub and toiletries. Rest assured, we will continue to improve accordingly, especially in our housekeeping standards. It was a pleasure serving you and we look forward to welcoming you again, should your travels bring you back to Ipoh in the future. Best regards, The Management Impiana Hotel Ipoh
Profile Picture
A HALEM M. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 99 week(s) ago
Spacious room, good variety of food and near town.
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Accommodation's Reply
07 Dec 2023
Dear A Halem Mohd Kari, Greetings from Impiana Hotel Ipoh! Thank you for your review on your recent stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Best regards, The Management Impiana Hotel Ipoh
Profile Picture
Tew L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 103 week(s) ago
The room wall, furniture and bathroom is old and under maintenance, I was entitled a free room upgrade but the receptionist not even check and said no room, very disappointed. Make extra benefit promotion from app useless.
1 people find it helpful
Accommodation's Reply
08 Dec 2023
Dear Tew Liting, Greetings from Impiana Hotel Ipoh! Thank you for staying with us and for taking the time to provide us some invaluable feedback for improvement. We are sorry to hear that our service was less than satisfactory. Rest assured, this is not our usual standards, and we will ensure additional training will be given to our associates at the Front Office for better service delivery in the future. As for the rooms, we apologise for the shortcomings highlighted and will continue to improve accordingly. We hope that you will consider giving us another opportunity to serve you again in the future. Best regards, The Management Impiana Hotel Ipoh
Number of reviews per page
20
40

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Exterior 4 Impiana Hotel Ipoh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Impiana Hotel Ipoh

Traveloka (540)
Other sources (207)
8.0
Very Good
From 540 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

8.0

Location

8.3

Service and Facilites

8.0

People often mention about Impiana Hotel Ipoh
All
직원 친절도 (7)
도심까지의 거리 (6)
객실 공간 (6)
욕실 (6)
호텔 지역 (6)
접근성 (5)
WIFI (5)
가족 친화적 (4)
분위기 (4)
침실 (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Impiana Hotel Ipoh

Number of reviews per page
20
40
Customer reviews
NurHafizah J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Reasonable price and very comfortable
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N***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good experience to stay here, staff very friendly and helpful. Food also delicious and I'll come again. Thank you.
Find this review helpful?
J***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 18 week(s) ago
parking ssh...lps 2 far from the hotel. breakfast is good but if the government course comes and the food is not good, look.
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musyirah h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Came with kids. But swimming pool was closed. But hotel already gave early notice. But still have fun. Room is comfortable and spacious.
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C***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel has a grand lobby, friendly staff, and quick lift service. The room feels a bit dated but is well-kept, with a comfy bed and pillows. The bathtub is small but functional. A nearby construction site can be noisy, though it wasn’t an issue during my weekend stay. Overall, a well-located hotel with good amenities.
Find this review helpful?
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
1) The hotel like in the 80's superstar condition, reminiscent of the past. 2) The security guard very family friendly. 3) Check-in and check out not so hassle. 4) No separate shower and bath tub area in the bathroom. Shower in bath tub. 5) Wifi the worst. The TV using wifi however the channel always stuck. Bring your own hotspot device better. Regards,
Read More
1 people find it helpful
H***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Impiana Ipoh is my 1st choice if I come to Ipoh with family. Even though it's an old building, but can see numbers of renovation and upgrade done throughout the year. Excess card and Android TV with good, clear channel and reception. My children love the huge kids swimming pool, but sad to say, it's under maintenance during my visit. Please inform the guest or update the maintenance status through your website.
Read More
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 67 week(s) ago
Clean and peaceful ambience. Easy access to city centre.
Find this review helpful?
Hoo H. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 76 week(s) ago
Pillow is old and flat. Toilet dirty and not functional (basin).
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Izmir N. A.
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8.8
/10
Reviewed 79 week(s) ago
Good experience and the best breakfast ever.
1 people find it helpful
I***t
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Staycation
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8.8
/10
Reviewed 79 week(s) ago
The overall stay is nice, but the hotel needs to upgrade their parking facility, as I arrived with a scary basement with flooding. Also, to ensure the front office treats customers with a smile, as I had checked in with a person who couldn't be bothered to work.
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F***n
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Business
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5.8
/10
Reviewed 83 week(s) ago
The hotel was not up to my expectations, with old furniture and outdated bathroom fittings. The room windows were not soundproof and I could hear the traffic from outside which was very disruptive for my sleep. Despite the fact that my package included a free room upgrade upon availability, the staff did not offer me an upgrade even though there was clearly low occupancy on the day of my stay. Additionally, I had to argue with the staff to get release my deposit back, as they claimed there was no record of it in their system during check-out.
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Siti Aishah Noorrani
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9.1
/10
Reviewed 89 week(s) ago
I always love to stay here for a short trip in Ipoh for its deals, location, and breakfast.
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Accommodation's Reply
19 Feb 2024
Dear Siti Aishah Noorrani, Greetings from Impiana Hotel Ipoh! Thank you for your review on your wonderful experience stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Kind regards. The Management, Impiana Hotel Ipoh.
Hoo H. S.
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9.7
/10
Reviewed 90 week(s) ago
Everything is good with the hotel. Comfortably comfortably.
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Accommodation's Reply
14 Feb 2024
Dear Hwa Soo Hoo, Greetings from Impiana Hotel Ipoh! Thank you for sharing a review of your recent experience. I am so glad to hear that we made a good impression on you. Our team here at Impiana Hotel, Ipoh are committed to providing high-quality customer service. Once again, thank you and we hope you’ll visit us again soon. Kind regards. The Management, Impiana Hotel Ipoh.
Farrah F. B. K.
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9.7
/10
Reviewed 90 week(s) ago
Good great place. Food were deliciousenjoy staying here.
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Accommodation's Reply
14 Feb 2024
Dear Farrah, Greetings from Impiana Hotel Ipoh! Thank you for your review on your wonderful experience stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Kind regards. The Management, Impiana Hotel Ipoh.
NurAin Abdullah
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8.8
/10
Reviewed 91 week(s) ago
Pleasant & enjoyed our stay but hotel needs refurbishing badly.
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Accommodation's Reply
05 Feb 2024
Dear NurAin, Greetings from Impiana Hotel Ipoh! Thank you for sharing an awesome review on your recent stay and the EXCELLENT rating for our hotel. We have taken note of our shortcoming in our housekeeping services and will take the necessary steps to improve further in this area. Once again, we are delighted that you truly enjoyed your stay and we look forward to welcoming you back soon to Impiana Hotel Ipoh. Please do contact us directly for the BEST DEALS ONLINE for your next visit. Till then, our best wishes to you. Kind regards, The Management, Impiana Hotel Ipoh.
NURFARLIZA B. A. H.
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9.6
/10
Reviewed 95 week(s) ago
Price & facilities is okay. Bilik pun best. Hanya reception yang tak friendly and too serious. Not greet very well, muka ketat, guest yang baru nak check in pun jadi out of mood tengok muka receptionist
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Accommodation's Reply
17 Jan 2024
Dear Nurfarliza Binti Abd Hamid, Greetings from All of Us@Impiana Hotel Ipoh. Thank you for your review on your recent stay with us. We are delighted to note that you had a good overall stay experience and found our room and facilities ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We are sorry to hear that our service was less than satisfactory. Rest assured, this is not our usual standards, and we will ensure additional training will be given to our associates at the Front Office for better service delivery in the future. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Best regards, The Management Impiana Hotel Ipoh
Lim S.
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6.2
/10
Reviewed 99 week(s) ago
Bath tub had rusty cracks-some of the toiletries were not replenish at the time of checking in the room.
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Accommodation's Reply
08 Dec 2023
Dear Lim Susan, Greetings from Impiana Hotel Ipoh! Thank you for staying with us and for taking the time to provide us some invaluable feedback for improvement. We are truly sorry for your recent experience encountered during your recent stay with us. Well noted on your comments on the bath tub and toiletries. Rest assured, we will continue to improve accordingly, especially in our housekeeping standards. It was a pleasure serving you and we look forward to welcoming you again, should your travels bring you back to Ipoh in the future. Best regards, The Management Impiana Hotel Ipoh
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A HALEM M. K.
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8.5
/10
Reviewed 99 week(s) ago
Spacious room, good variety of food and near town.
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Accommodation's Reply
07 Dec 2023
Dear A Halem Mohd Kari, Greetings from Impiana Hotel Ipoh! Thank you for your review on your recent stay with us. We are delighted to note that you had a good overall stay experience and found our services and location ideal during your trip to Ipoh. Impiana Hotel is the best choice for a short stay in Ipoh, offering great value for money. We look forward to welcoming you back soon and should you require any assistance on your next booking, do contact us directly. Till then, our best wishes to you. Best regards, The Management Impiana Hotel Ipoh
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Tew L.
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6.0
/10
Reviewed 103 week(s) ago
The room wall, furniture and bathroom is old and under maintenance, I was entitled a free room upgrade but the receptionist not even check and said no room, very disappointed. Make extra benefit promotion from app useless.
1 people find it helpful
Accommodation's Reply
08 Dec 2023
Dear Tew Liting, Greetings from Impiana Hotel Ipoh! Thank you for staying with us and for taking the time to provide us some invaluable feedback for improvement. We are sorry to hear that our service was less than satisfactory. Rest assured, this is not our usual standards, and we will ensure additional training will be given to our associates at the Front Office for better service delivery in the future. As for the rooms, we apologise for the shortcomings highlighted and will continue to improve accordingly. We hope that you will consider giving us another opportunity to serve you again in the future. Best regards, The Management Impiana Hotel Ipoh
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