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  1. Hotels
  2. Malaysia(9,550 Hotels)
  3. Penang(771 Hotels)
  4. Penang Island(652 Hotels)
  5. Georgetown(415 Hotels)
  6. JEN Penang Georgetown by Shangri-La

JEN Penang Georgetown by Shangri-La

Hotels
Magazine Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
EXTERIOR_BUILDING JEN Penang Georgetown by Shangri-La
LOBBY JEN Penang Georgetown by Shangri-La
LOBBY JEN Penang Georgetown by Shangri-La
LOBBY JEN Penang Georgetown by Shangri-La
LOBBY JEN Penang Georgetown by Shangri-La
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Traveloka
8.7 Impressive

From 737 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

This hotel is perfect for business travel or personal travel. It is in Penang town which is Georgetown, nearby to Perangin Mall. Easy to access to the best nasi kandar in Penang. The services are wonderful and breakfast food is really awesome. The room is really convenience and comfortable.
Norazlan M. N.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 737 reviews

8.7
Impressive
Fantastic
314
Very Good
338
Satisfying
24
Average
61
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
SA
Syazwani A. H. A.
2 Reviews
9.7
/ 10
9.7
19 Oct 2020
Business
This hotel is perfect for business travel or personal travel. It is in Penang town which is Georgetown, nearby to Perangin Mall. Easy to access to the best nasi kandar in Penang. The services are wonderful and breakfast food is really awesome. The room is really convenience and comfortable.

Like this review?

SB
Sim B. C.
5 Reviews
9.7
/ 10
9.7
30 Sep 2020
Staycation
Solo
Pleasant stay at this hotel. Friendly staff.

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NS
Noor S.
2 Reviews
9.4
/ 10
9.4
21 Sep 2020
Staycation
Family
This hotel is perfect for family gateaways! Just 5minit walking distance to the top komtar.

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SC
Shum C. K.
1 Reviews
9.7
/ 10
9.7
04 Sep 2020
Staycation
Couple
Everything is fine. Perfect location and comfy room.

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SB
Suhana B. M. S.
15 Reviews
9.1
/ 10
9.1
01 Sep 2020
Staycation
Family
Great ambiance.. love the hotel.. shall return in the future.. even though the superior room was quite small, but the interior and cleanliness were superb.. good breakfast spread.. only the receptionist needs to be more friendly with the guests.. overall very satisfied!

2 liked this review

NA
Nur A. M. B. M. N.
0 Reviews
8.5
/ 10
8.5
29 Aug 2020
Staycation
Nice room..delicious breakfast..

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JH
Jack H.
2 Reviews
10
/ 10
10
23 Aug 2020
Staycation
Couple
Couple
Had a pleasant stay here. Very friendly staff. Room is great, spotless clean and well equipped.
+2
Photos

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NF
Nur F.
9.7
/ 10
9.7
05 Aug 2020
Business travel
Very good hotel to stay for a short break. New refurbish room and so comfortable! Definitely will come back again~

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MM
Maisarah M.
4 Reviews
9.1
/ 10
9.1
27 Jul 2020
Spacious and comfy room, friendly staff, luxurious environment with affordable price. but traveloka as the agent was very late in conforming our booking that we need to wait 1 hour before we can get to check in to our room.

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FG
Farah G. B. A. R. G.
9 Reviews
10
/ 10
10
24 Jul 2020
Holiday
Family
Pleasant stay in this hotel.. definitely will come again in the future

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Location
JEN Penang Georgetown by Shangri-La is located in area / city Georgetown.

The hotel is located only 1.29 km away from Clan Jetties of Penang.

There are plenty of tourist attractions nearby, such as KOMTAR within 0.12 km, and Asia Comic Cultural Museum within 0.1 km.

About JEN Penang Georgetown by Shangri-La

Whether you are planning an event or other special occasions, JEN Penang Georgetown by Shangri-La is a great choice for you with a large and well-equipped function room to suit your requirements.

JEN Penang Georgetown by Shangri-La is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at JEN Penang Georgetown by Shangri-La will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, JEN Penang Georgetown by Shangri-La provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at JEN Penang Georgetown by Shangri-La, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at JEN Penang Georgetown by Shangri-La is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, JEN Penang Georgetown by Shangri-La is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JEN Penang Georgetown by Shangri-La exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JEN Penang Georgetown by Shangri-La is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at JEN Penang Georgetown by Shangri-La.

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Hotel Policy

Additional breakfast are chargeable at MYR 33.00 /person.

Breakfast time start from 07:00 until 10:00.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability, with additional fee.

Hotel may accept Late check out, subject to room availability, with additional fee.

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is excluded in Hotel's Room Rate.
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With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang (excluded from Hotel's Room Rate).
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Hotel Important Notice :

- We regret to advise that our Club Lounge is closed until further notice. Alternatively, guests can enjoy breakfast, all-day refreshments, evening drinks and canapes at Lobby Lounge on Lobby Level.

- Beach shuttle bus to discontinued until year-end (till business picks up)

- No buffet breakfast is served at the hotel. Guest can choose from a selection of set menu

- No buffet lunch or dinner, serve a-la-carte menu only
==============================================================

We regret to advise that our Club Lounge is closed until further notice. Alternatively, guests can enjoy breakfast, all-day refreshments, evening drinks and canapes at Lobby Lounge. Check-in and check-out will be at the Reception. Both Lobby Lounge and the Reception are located on Lobby Level.

To help our guests enjoy a more stress free stay with us, participating hotels at Shangri-La group are making available emergency medical insurance coverage of up to USD 184,000, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. This COVID-19 emergency coverage is currently only available to international guests staying with us between 1 April to 31 December 2021. For more information please contact the hotel.

The local government fee of MYR 3 nett per room per night will be exempted for all arrivals until 31 December 2021 ============================================================

Complimentary hotel parking bays are subject to availability and on a “first occupied basis”. A combination of secure hotel parking and public parking bays in very close proximity to the hotel are available on complimentary basis.

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Facilities
  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
    • Breakfast (surcharge)
    • Brunch
    • Cafe
    • Continental breakfast
    • Early bird breakfast
    • Set menu dinner
    • Set menu lunch
    • Snack bar
    • Snacks
    • Vegetarian meal
  • Public Facilities
    • Parking
    • Early check-in
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Accessibilty
    • Disabled access friendly
    • Accessibility equipment
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
  • Things to Do
    • Beach towel
    • Beach umbrella
    • Fitness center
    • Health club
    • Massage
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Steam room
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Business centre
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Sports and Recreations
    • Fitness center
    • Billiard
    • Table tennis
  • Transportation
    • Car rental
    • Limo or town car service
  • Family-friendly Facilities
    • Children pool
  • Kids and Pets
    • Babysitting with surcharge
  • Connectivity
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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