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Getting around is easy, with convenient access to public transport options that connect you to major attractions and other parts of the island. Whether you're interested in exploring the UNESCO World Heritage Site or venturing further afield, JEN Penang Georgetown by Shangri-La provides a convenient starting point. The hotel distinguishes itself through its commitment to providing a comfortable and affordable experience, ensuring guests feel at home while discovering the best of Penang.
Featuring 443 rooms in total, JEN Penang Georgetown by Shangri-La offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience. Whether you're travelling with family, working remotely, or exploring with friends, the hotel caters to a variety of needs. Families will appreciate the spacious rooms and child-friendly facilities, while digital nomads can take advantage of the reliable Wi-Fi and comfortable workspaces.
The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.
Rooms are designed with comfort in mind, featuring high-speed Wi-Fi, dedicated workspaces, plush bedding, and modern bathrooms. In-room conveniences such as coffee/tea making facilities and mini-fridges add to the overall comfort and convenience of your stay. The hotel also offers laundry services and other amenities to make your trip as hassle-free as possible.
All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.
Expect a vibrant yet relaxed ambience at JEN Penang Georgetown by Shangri-La. The mornings are typically bustling with guests enjoying breakfast and planning their day's adventures. Evenings offer a more laid-back atmosphere, with guests unwinding in the common areas or enjoying a drink at the bar. The hotel often organises activities and tours to help guests explore Penang's hidden gems.
When checking in, be prepared to show your passport and booking confirmation. It's customary to remove your shoes when entering certain religious sites in Penang, so keep that in mind when planning your excursions. Tipping is not mandatory but is always appreciated for good service. Embrace the local culture by trying the street food and interacting with the friendly locals.
The nearest major airport is a major international airport nearby, offering connections to destinations worldwide. From the airport, you can reach JEN Penang Georgetown by Shangri-La in around 30-60 minutes by taxi or ride-sharing service. Affordable bus connections to the city centre are also available, providing a budget-friendly option for getting to the hotel. The main train station is located within easy reach, offering convenient access to other parts of Malaysia.
JEN Penang Georgetown by Shangri-La typically provides a breakfast buffet with a mix of local and international options. While the hotel may not have extensive kitchen facilities, there are plenty of cafs, restaurants, and convenience stores within walking distance. For a taste of local flavours, try the char kway teow or nasi lemak from nearby street food stalls. Budget-friendly options include hawker centres, while mid-range restaurants offer a more refined dining experience.
Explore a historic temple nearby, known for its intricate architecture and serene atmosphere. A lively night market offers a sensory overload of sights, sounds, and smells, with vendors selling everything from street food to souvenirs. A riverside park provides a tranquil escape from the hustle and bustle of the city. For a one-day walkable highlights tour, start with the historic temple, then wander through the night market, and end your day with a relaxing stroll in the riverside park. A two-day extended stay could include a visit to a local museum and a cooking class to learn how to prepare authentic Penang dishes. In the evenings, enjoy live music at a local bar or take a sunset cruise along the coast.
JEN Penang Georgetown by Shangri-La is popular among travellers for its affordability, convenient location, and social atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring Penang without breaking the bank. The unique experiences, such as the organised tours and cultural events, also contribute to its popularity.
For families, consider booking connecting rooms or suites for extra space. If you're travelling solo, a standard room with a city view is a great option. Pack light clothing suitable for the tropical climate, as well as a light rain jacket. A universal adaptor is essential for charging your electronic devices. Be aware of local customs and dress modestly when visiting religious sites. The common languages spoken are Malay and English, so communication is generally easy.
The peak season in Penang is typically during the school holidays and festive periods, such as Chinese New Year and Christmas. The weather is generally sunny and dry during these times, but prices may be higher and crowds larger. The off-peak season offers lower prices and fewer crowds, but the weather may be more unpredictable. Local events and festivals, such as the Penang International Food Festival, are worth planning around. For budget-conscious travellers, consider visiting during the shoulder seasons (April-May or September-October) for a balance of good weather and reasonable prices.
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As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at JEN Penang Georgetown by Shangri-La | 443 |
Number of floors in JEN Penang Georgetown by Shangri-La | 17 |
Another facilities in JEN Penang Georgetown by Shangri-La | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast |







