Kloe Hotel

Hotels
9.1
/10
Exceptional
183 reviews

What Guests Say About Their Stay

Y***n
10.0
/ 10
The best boutique hotel and excellent service! Will come back again for sure ❤️
Teh Kirk Yung
9.4
/ 10
We had a fantastic stay at Kloe - chose the Room to Read and it was a lovely room with aesthetic designs and furniture as well as curated books. Would definitely come again to try the other rooms. Really comfortable and clean space with almost everything you need for a staycation. Not so much of a view, but location is pretty convenient, with close by restaurants and very accessible to KLCC and pavilion.
Dean
10.0
/ 10
We throughly enjoyed staying at this boutique hotel. Loved the interior design but it’s the service and friendly staff that really make the experience special. For this very reason we shifted from other accommodation in KL to Kloe and we enjoyed it so much that we booked it again at the end of our holiday. Great location too.
Laura
10.0
/ 10
Great location, really nicely designed rooms and friendly staff. Breakfast was great too.
Diane
10.0
/ 10
We are 2 senior adults from Australia who recently had a very positive stay at Kloe Hotel. Location is very central and the hotel was easy to find. The amenities were excellent and the staff friendly and helpful. The rooms were clean and the bathroom spotless. Would definitely recommend this hotel
In the Area
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227 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Kloe Hotel Kloe Hotel is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Kloe Hotel

227 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby Kloe Hotel
Bedroom 2 Kloe Hotel

Discover More About Kloe Hotel

Overview of Kloe Hotel

Nestled in the heart of Kuala Lumpur's vibrant Bukit Bintang district, Kloe Hotel offers a distinctive and immersive experience, blending modern design with local artistry. More than just accommodation, it's a gateway to the city's dynamic culture.

Strategically located, Kloe Hotel provides easy access to iconic landmarks and bustling streets. Its central position ensures convenient access to public transportation, simplifying city exploration. The Bukit Bintang MRT station, a short stroll away, connects you to various Kuala Lumpur destinations.

Kloe Hotel is an excellent choice for design-conscious travelers, urban explorers, and those seeking a stylish and comfortable base for their Kuala Lumpur adventure. Whether you're a solo traveler or with friends, Kloe Hotel caters to those who appreciate a curated and creative environment.

The style and atmosphere of Kloe Hotel can be described as contemporary chic, enhanced with Malaysian charm. The hotel's design thoughtfully incorporates local materials and artwork, creating a unique and inviting ambiance. Expect a relaxed and sophisticated vibe throughout the property.

Kloe Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Kloe Hotel Facilities

Featuring 85 rooms, Kloe Hotel provides well-appointed spaces and thoughtful amenities, ensuring a seamless and enjoyable guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Available Room Types at Kloe Hotel

Kloe Hotel presents a variety of room types tailored to diverse needs and preferences. Options may include:

Stylish Rooms: Well-designed and comfortable rooms equipped with modern amenities.

Suites: Spacious suites featuring separate living areas, ideal for those desiring extra space and luxury.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Kloe Hotel

At Kloe Hotel , anticipate a social yet relaxed ambiance. It's a space where you can connect with fellow guests while also finding your own peaceful retreat.

Kloe Hotel typically attracts a diverse mix of international travelers, design aficionados, and those seeking a centrally located base in Kuala Lumpur. You're likely to encounter solo adventurers, couples, and small groups.

Kloe Hotel often hosts a variety of events, from art exhibitions to live music performances, adding to the hotel's vibrant atmosphere. Check the hotel's schedule upon arrival to see what's on offer.

While Kloe Hotel strives to create a welcoming environment, it's important to be aware and respectful of local customs and traditions. Dress modestly when visiting religious sites and show consideration for the local culture.

How to Get to Kloe Hotel

The closest train station to Kloe Hotel is the Bukit Bintang MRT station, conveniently located within walking distance. This station provides connections to other major transportation hubs throughout Kuala Lumpur.

When using taxi or ride-hailing services, simply enter "Kloe Hotel , Bukit Bintang" as your destination. The journey from Kuala Lumpur International Airport (KLIA) typically ranges from 45 minutes to an hour, depending on traffic conditions.

Kloe Hotel is ideally situated within walking distance of many key attractions and neighborhoods in Bukit Bintang, allowing you to easily explore the area on foot and discover hidden gems and local hotspots.

Food Near Kloe Hotel

Kloe Hotel features a restaurant, promising a delightful culinary journey with a focus on local flavors and international cuisine.

While in-room cooking facilities may be limited, the hotel provides a range of dining options. Many rooms include a kettle for making tea and coffee.

A diverse array of cafes, convenience stores, and restaurants can be found within easy walking distance of Kloe Hotel . From local street food to international cuisine, there's something to satisfy every palate and budget.

Things to Do Around Kloe Hotel

Situated in Bukit Bintang, Kloe Hotel is surrounded by numerous tourist attractions. Visit the iconic Petronas Twin Towers, explore the vibrant street art scene, or indulge in retail therapy at the nearby shopping malls such as Pavilion KL and Starhill Gallery.

Immerse yourself in the local culture at the nearby Bukit Bintang night market, explore the artistic side of Kuala Lumpur, or simply relax and enjoy the city's vibrant atmosphere.

For solo travelers, consider joining a guided walking tour to uncover hidden gems and learn about the city's rich history. Group travelers can enjoy a day of shopping, dining, and experiencing the city's dynamic nightlife.

Why Kloe Hotel is Popular Among Travelers

Kloe Hotel is a popular choice among travelers due to its stylish design, central location, and welcoming atmosphere. It provides a unique and memorable experience that goes beyond just providing a place to sleep.

Tips for First-Time Visitors

Consider requesting a room on a higher floor for enhanced city views. If you are sensitive to noise, ask for a room away from the main street.

Pack light, breathable clothing suitable for the tropical climate. Remember to bring sunscreen, insect repellent, and a reusable water bottle.

While English is widely spoken in Kuala Lumpur, learning a few basic Malay phrases can enhance your interactions with locals and demonstrate respect for the local culture.

Be mindful of local customs and traditions, particularly when visiting religious sites. Dress modestly and remove your shoes before entering mosques or temples.

Best Time to Stay at Kloe Hotel

The ideal time to visit Kuala Lumpur is during the shoulder seasons (March-April and September-October), offering pleasant weather and fewer crowds.

Consider avoiding travel during major holidays such as Chinese New Year and Hari Raya, as prices may be higher and the city more crowded.

If you're interested in specific events or festivals, plan your trip accordingly. Kuala Lumpur hosts a variety of cultural and religious celebrations throughout the year.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.

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Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
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A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

“Most Trusted Travel App!”


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Kloe Hotel

Bar, Cafe and Lounge Kloe Hotel
Bar, Cafe and Lounge
Swimming Pool Kloe Hotel
Swimming Pool
Lobby Kloe Hotel
Lobby
Bedroom Kloe Hotel
Bedroom
Others Kloe Hotel
Others

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops

Food and Drinks

  • A la carte breakfast
  • A la carte lunch
  • Cafe

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Transportation

  • Parking with surcharge

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Kloe Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Please ensure you are fully vaccinated upon check in. For 2 dose vaccine, you are required to complete 14 days after the 2nd dose. For Single dose vaccine, you are required to complete 28 days.
Please be advised that our driveway will be closed for scheduled upgrades from Tuesday, April 8th to Monday, April 28th. During this period, you may also hear some noise from 9am to 6pm and kindly access the hotel lobby and car park will be via the back entrance along Jalan Jati. For Grab users, kindly set your drop-off point to "Lucky Coffee Bar - Jalan Bukit Bintang." We appreciate your understanding and apologize for any inconvenience caused.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kloe Hotel
85
Number of floors in Kloe Hotel
8
Another facilities in Kloe Hotel
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Kloe Hotel

What are available facilities at Kloe Hotel ?
There are top facilites at Kloe Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kloe Hotel ?
The standard check-in time at Kloe Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Kloe Hotel provide breakfast?
Yes, Kloe Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Kloe Hotel have?
Kloe Hotel is a 3.0-star hotel.
How many floors does Kloe Hotel have?
Kloe Hotel has 8 floors.
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More Reviews from Other Guests in Kloe Hotel

Overall Ratings & Reviews Kloe Hotel

Traveloka (46)
Other sources (137)
9.2
Exceptional
From 137 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Kloe Hotel

Number of reviews per page
20
40
Top reviews
Dean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We throughly enjoyed staying at this boutique hotel. Loved the interior design but it’s the service and friendly staff that really make the experience special. For this very reason we shifted from other accommodation in KL to Kloe and we enjoyed it so much that we booked it again at the end of our holiday. Great location too.
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, really nicely designed rooms and friendly staff. Breakfast was great too.
Diane
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We are 2 senior adults from Australia who recently had a very positive stay at Kloe Hotel. Location is very central and the hotel was easy to find. The amenities were excellent and the staff friendly and helpful. The rooms were clean and the bathroom spotless. Would definitely recommend this hotel
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A huge thank you to all the staff at the Kloe Hotel Kualar Lumpar!!! Our experience has been outstanding. The Lucky Coffee Bar, in particular Azwan who is a delight and makes a fantastic Gin & Tonic (the Kloe signature drink). Ask about their happy hour👌😊
Rhea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Loved this hotel, all the small touches were appreciated, the staff are wonderful and the food at the Lucky Cat cafe was great!
Mui San
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel.
Tamara
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel is gorgeous - modern and comfortable. The living room vibe of the lobby encourages guests to work, dine, chill and socialize. We had coffee and breakfast at the cafe every morning and had dinner there the night we arrived. The food was delicious - and although the restaurant was closed while we were there, the cafe menu was wonderful. And the staff were so welcoming and lovely! They even packed up some to go snacks for us to take to the airport, knowing that we had a long day of travel ahead! Highly recommend this property!
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Jin Yong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Love the interior design of the hotel and the amenities
shawn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Everything is cool but the only issue is, there’s illegal bike race directly under the hotel at 3am every night. Imagine the sound of 40 bikes around the area.
Karen
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The hotel is nice. Clean and comfortable. However i find the location far from train station and there are lots of mosquitoes at the lobby.
Lasse
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I stayed 5 nights at this modern and trendy hotel in Bukit Bintang, Kuala Lumpur, and it was a fantastic experience. The lobby is stylish and inviting, perfect for working or relaxing, and the on-site café offers a great coffee and food. The staff were incredibly friendly and attentive. The rooms are cool and well-designed, providing a comfortable retreat. The hotel's location is ideal, just a short walk from the bustling shopping area and vibrant nightlife of Bukit Bintang. Overall, this hotel is a perfect blend of comfort, style, and convenience. I highly recommend it for anyone visiting Kuala Lumpur.
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Mathieu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location to eat in bukit bintang Can get a bit noisy because of constant traffic in McDonalds drive thru
Lesley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Check in was quick and easy. All staff were super friendly, which added to the vibe of the hotel. Couldn’t fault our room in any way, it had everything we needed, and a few treats! Breakfast was delicious, especially the ‘lucky granola’, which I am going to miss! We didn’t use the pool, but it was nice to have the option if we’d wanted to. Location is great, we walked to most places, but it is a short walk away from train/monorail stations. Lots of shopping malls/restaurants nearby!
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Verified traveler
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

We stayed two nights, and neither of them had a warm shower. We told reception and the maintenance guy just told us to run the water for longer. He then told us that the hot water boiler was too far from the room. It was already late so we ended up having cold showers. Also wifi didnt work in the room.
Amin Mohammed
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It was a pretty great experience all around. There are enough of toiletries in a tidy, well-sized room. The staff is excellent and very helpful. The weak internet connectivity and the lack of hot water during peak hours were the only drawbacks. Location: 10-15 walking distance to shopping malls and restaurants.
Erika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Loved the look of the hotel and the staff were all extremely friendly and helpful. Breakfast was absolutely delicious. Our room was great, only suggestion would be to add hooks to hang towels as there are none. Overall, fabulous stay and would absolutely recommend it.
Erin
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Convenient location. Nice new building with eco friendly architecture. Room was comfortable and modern.
Leo
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

There is nothing that we did not love about this hotel. Beautiful decor. Excellent customer service. Great vibe. Super convenient. Incredible views. Spacious room. One of our new favorites — highly recommended!
Verified traveler
6.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Too many private events. Pool dirty. Pool floor used for private event. Bad signage to turn into hotel. New receptionist too slow at reception.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

From the outside this hotel doesn't exactly ooze much charm or expectations. However, you don't judge a book by its cover! Surrounded by dozens of mega chain luxury hotels (Hyatt, Four Seasons, Mandarin Oriental, etc.) within a walking distance this privately-owned property is reminiscent of "a little train that could..." The lobby features charming decor and is sparkling-clean. Front desk team is very helpful, kind, and clearly put their clients first. There's an aura of intimacy and friendliness that is generally lacking in chain hotels. Rooms are modern, clean, and comfortable. Huge windows allow plenty of light. AC worked great. Amenities included bath robes, slippers, bathroom supplies, coffee (instant), tea, bottled water. There's a decent WIFI. The only thing I found a bit disappointing is lack of storage space and no hooks or hangers in the bathroom. There's a coffee shop in the lobby which also serves few breakfast items and a small bar. There's a train station "Tun Razak Exchange" within a new Exchange Mall about 10 minutes walking; there's another huge mall "The Pavilion" close by. Right around the corner is the famous Bikut Bitang filled with street food and shops. Petronas Towers is about 25 minutes of (somewhat tedious) walk.
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Number of reviews per page
20
40

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Swimming Pool 4 Kloe Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Kloe Hotel

Traveloka (46)
Other sources (137)
9.2
Exceptional
From 137 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kloe Hotel

Number of reviews per page
20
40
Top reviews
Dean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We throughly enjoyed staying at this boutique hotel. Loved the interior design but it’s the service and friendly staff that really make the experience special. For this very reason we shifted from other accommodation in KL to Kloe and we enjoyed it so much that we booked it again at the end of our holiday. Great location too.
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, really nicely designed rooms and friendly staff. Breakfast was great too.
Diane
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We are 2 senior adults from Australia who recently had a very positive stay at Kloe Hotel. Location is very central and the hotel was easy to find. The amenities were excellent and the staff friendly and helpful. The rooms were clean and the bathroom spotless. Would definitely recommend this hotel
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A huge thank you to all the staff at the Kloe Hotel Kualar Lumpar!!! Our experience has been outstanding. The Lucky Coffee Bar, in particular Azwan who is a delight and makes a fantastic Gin & Tonic (the Kloe signature drink). Ask about their happy hour👌😊
Rhea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Loved this hotel, all the small touches were appreciated, the staff are wonderful and the food at the Lucky Cat cafe was great!
Mui San
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel.
Tamara
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel is gorgeous - modern and comfortable. The living room vibe of the lobby encourages guests to work, dine, chill and socialize. We had coffee and breakfast at the cafe every morning and had dinner there the night we arrived. The food was delicious - and although the restaurant was closed while we were there, the cafe menu was wonderful. And the staff were so welcoming and lovely! They even packed up some to go snacks for us to take to the airport, knowing that we had a long day of travel ahead! Highly recommend this property!
Read More
Jin Yong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Love the interior design of the hotel and the amenities
shawn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Everything is cool but the only issue is, there’s illegal bike race directly under the hotel at 3am every night. Imagine the sound of 40 bikes around the area.
Karen
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The hotel is nice. Clean and comfortable. However i find the location far from train station and there are lots of mosquitoes at the lobby.
Lasse
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I stayed 5 nights at this modern and trendy hotel in Bukit Bintang, Kuala Lumpur, and it was a fantastic experience. The lobby is stylish and inviting, perfect for working or relaxing, and the on-site café offers a great coffee and food. The staff were incredibly friendly and attentive. The rooms are cool and well-designed, providing a comfortable retreat. The hotel's location is ideal, just a short walk from the bustling shopping area and vibrant nightlife of Bukit Bintang. Overall, this hotel is a perfect blend of comfort, style, and convenience. I highly recommend it for anyone visiting Kuala Lumpur.
Read More
Mathieu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location to eat in bukit bintang Can get a bit noisy because of constant traffic in McDonalds drive thru
Lesley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Check in was quick and easy. All staff were super friendly, which added to the vibe of the hotel. Couldn’t fault our room in any way, it had everything we needed, and a few treats! Breakfast was delicious, especially the ‘lucky granola’, which I am going to miss! We didn’t use the pool, but it was nice to have the option if we’d wanted to. Location is great, we walked to most places, but it is a short walk away from train/monorail stations. Lots of shopping malls/restaurants nearby!
Read More
Verified traveler
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

We stayed two nights, and neither of them had a warm shower. We told reception and the maintenance guy just told us to run the water for longer. He then told us that the hot water boiler was too far from the room. It was already late so we ended up having cold showers. Also wifi didnt work in the room.
Amin Mohammed
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It was a pretty great experience all around. There are enough of toiletries in a tidy, well-sized room. The staff is excellent and very helpful. The weak internet connectivity and the lack of hot water during peak hours were the only drawbacks. Location: 10-15 walking distance to shopping malls and restaurants.
Erika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Loved the look of the hotel and the staff were all extremely friendly and helpful. Breakfast was absolutely delicious. Our room was great, only suggestion would be to add hooks to hang towels as there are none. Overall, fabulous stay and would absolutely recommend it.
Erin
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Convenient location. Nice new building with eco friendly architecture. Room was comfortable and modern.
Leo
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

There is nothing that we did not love about this hotel. Beautiful decor. Excellent customer service. Great vibe. Super convenient. Incredible views. Spacious room. One of our new favorites — highly recommended!
Verified traveler
6.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Too many private events. Pool dirty. Pool floor used for private event. Bad signage to turn into hotel. New receptionist too slow at reception.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

From the outside this hotel doesn't exactly ooze much charm or expectations. However, you don't judge a book by its cover! Surrounded by dozens of mega chain luxury hotels (Hyatt, Four Seasons, Mandarin Oriental, etc.) within a walking distance this privately-owned property is reminiscent of "a little train that could..." The lobby features charming decor and is sparkling-clean. Front desk team is very helpful, kind, and clearly put their clients first. There's an aura of intimacy and friendliness that is generally lacking in chain hotels. Rooms are modern, clean, and comfortable. Huge windows allow plenty of light. AC worked great. Amenities included bath robes, slippers, bathroom supplies, coffee (instant), tea, bottled water. There's a decent WIFI. The only thing I found a bit disappointing is lack of storage space and no hooks or hangers in the bathroom. There's a coffee shop in the lobby which also serves few breakfast items and a small bar. There's a train station "Tun Razak Exchange" within a new Exchange Mall about 10 minutes walking; there's another huge mall "The Pavilion" close by. Right around the corner is the famous Bikut Bitang filled with street food and shops. Petronas Towers is about 25 minutes of (somewhat tedious) walk.
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