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KSL Hot Spring Resort

Resorts
31, Jalan Kangkar Tebrau, Taman Daya, Tebrau, Johor Bahru, Johor, Malaysia, 81100
EXTERIOR_BUILDING KSL Hot Spring Resort
LOBBY KSL Hot Spring Resort
BEDROOM KSL Hot Spring Resort
BEDROOM KSL Hot Spring Resort
BEDROOM KSL Hot Spring Resort
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Traveloka
8.5 Impressive
From 185 reviews
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
SEE ALL FACILITIES

Location Info

31, Jalan Kangkar Tebrau, Taman Daya, Tebrau, Johor Bahru, Johor, Malaysia, 81100
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Per Night
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Check-in
Mon, 04 Jul 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 185 reviews
8.5
Impressive
Fantastic
58
Very Good
100
Satisfying
4
Average
23
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
SR
1 Reviews
6
/ 10
6
Staycation
Overall the hotel is dirty room parking lift.

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JL
2 Reviews
6.2
/ 10
6.2
Holiday
1. Aircon turned off suddenly at 7am in the morning on 2nd night, generator doesn't seem to be strong after keeping it on for almost the whole day. 2. Toilet layout is poor and it resulted in a flooding near shower and toilet bowl area. Slipped and fell because of the flood. 3. Dirty kettle with leftover water in it when we checked in 30 mins earlier. Hotel room service team did not bother to check before making the room available for the next guest. 4. Cannot get extra towel (only can 1 on 1 exchange) which resulted in having not enough floor towel to soak up the flood mentioned in point 2. 5. Pillows were thin and it was uncomfortable to sleep on it, unless you stack 2 pillows on each other.

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5 Reviews
8.5
/ 10
8.5
Holiday
Fast check in process, room is clean.

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JM
1 Reviews
5.1
/ 10
5.1
During the online booking, we asked for non smoking room. However when we checked in on quiet working Friday noon, the lazy counter lady told us there was NO room left and gave us a smoking room. We tried asking her to change but she insisted there were no non-smoking rooms left on a Fri 2 pm. This wasn't true at all, as we got 2 room changes later at 12am as discussed below. The worst things happened below. The 1st room reeks of cigarette smell. What is worse is the cockroach infestation inside. This is the 1st time we saw so many cockroaches inside a room. Managed to kill more than 6 + roaches inside! They were crawling on the table, curtains, floor, side of bed and etc! Also called twice to counter to ask them to unlock our hotel safe from 2 pm but none came to rectify the locked safe till 12am. At 12am, we couldn't take it, and asked for a room change as there was another roach on the side of the bed when we were about to sleep! Stayed at the worst hotels in the world but have never seen so many roaches in 1 room! In the 2nd room, there was rubbish inside, with some used tissues and peanuts shells on the floors. Totally unhygienic! Managed to swap for a 3rd room which was fine. The house management team needs to take note of their lack of cleanliness!

1 liked this review

IC
4 Reviews
8.5
/ 10
8.5
Staycation
Good room is big and so awesome.

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NB
1 Reviews
6
/ 10
6
Staycation
The air conditioner is not cold

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MA
16 Reviews
6
/ 10
6
Staycation
The aircond not function. sleep in very hot condition. sweaty after wake up. this is first experience hotel that has very bad air cond. already report to maintenance but he said the aircond centralized control from HVAC room. the controller on the wall not work because locked. the aircond automatically switch off when wake up around 6am. very bad experience even the receptionist upgrade my room to deluxe suite. I think the room no 1008 has a problem.

1 liked this review

OJ
2 Reviews
9.4
/ 10
9.4
Backpacking
Just the electric kettle is smelly, other is good. Overall the resort is recommended.

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2 Reviews
8.5
/ 10
8.5
Business travel
Nice room suite and comfortable I like the environment here. And friendly receptionist. Thank you

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HB
2 Reviews
8.9
/ 10
8.9
Family vacation
I booked three room but they gave us three rooms at different floor. Very inconvenient especially for family.

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Location
KSL Hot Spring Resort is located in area / city Tebrau.

The resort is located only 7.97 km away from Johor Bahru Sentral Railway Station.

There are plenty of tourist attractions nearby, such as Adda Heights Park within 2.33 km, and Austin Heights Water & Adventure Park within 3.33 km.

About KSL Hot Spring Resort

Are you a shopaholic? Staying at KSL Hot Spring Resort will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from KSL Hot Spring Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

KSL Hot Spring Resort is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at KSL Hot Spring Resort.

Hotel Policy

- Free Access to Hot Spring Spa (Children below 16 years old are not allow at the facilities).

Child Breakfast Aged between 4 - 12 Years old will be Chargeable.

Facilities
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Things to Do
  • Children play area
  • Fitness center
  • Karaoke
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV
Hotel Services
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
General
  • AC
  • Heater
  • Non-smoking room
  • Swimming pool
Food and Drinks
  • Restaurant with AC
  • Breakfast
  • Dining area
Transportation
  • Area shuttle
  • Secure parking
  • Shopping center shuttle
Business Facilities
  • Business center
  • Meeting facilities
Sports and Recreations
  • Fitness center
  • Golf
Family-friendly Facilities
  • Children pool
Accessibilty
  • Disabled access friendly
Nearby Facilities
  • Shops
Connectivity
  • Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 609 Resorts in Johor Bahru

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