Le Embassy Hotel Georgetown

8.6
/10
Very Good
173 reviews

What Guests Say About Their Stay

T***n
10.0
/ 10
I had a great time here. Staff here are friendly and helpful. Though I spent only 1 night here, if I have another chance to visit Penang, I'm gonna stay here again.
J***a
9.4
/ 10
The room is exactly like the picture. It's very clean and neat. The interior is very nice. Of course, the lift is very unique. Overall, it's so nice to stay here for 2 days. Free refill water and there is an iron for sharing. The facility is so good. Very near from the bus stop.
Cenny T.
9.7
/ 10
Kamarnya bersih. Jendela ada dipasang black curtain sehingga sangat membantu saya tidur nyenyak. Staf juga ramah. Dekat cari kuliner dan ke Pasar Chowrasta. Next akan menginap di sini lagi.
wijaya k.
9.7
/ 10
Hotel-nya cukup bersih, elegan dan ruangan yang nyaman. Pelayanan juga ramah sekali. Top deh hotel yang 1 ini, nyesal cuma booking 1 malam saja.
Erna N.
8.5
/ 10
Ok banget hotelnya, bersih, staf ramah smua, AC dingin, air panas ok, dekat sekali dengan pusat makanan Jalan Macalister, dekat dengan komtar
In the Area
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12, Jalan Burma , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

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Luggage storage
Elevator
Family room
Laundry
Wheelchair accessible
AC
Le Embassy Hotel Georgetown is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Le Embassy Hotel Georgetown

12, Jalan Burma , Georgetown, Pulau Pinang, Penang, Malaysia, 10050
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Lobby Le Embassy Hotel Georgetown
Lobby 2 Le Embassy Hotel Georgetown

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Overview of Le Embassy Hotel Georgetown

Discover the unique charm of Le Embassy Hotel Georgetown, nestled in the heart of Georgetown. This accommodation offers a blend of comfort and convenience, making it an ideal base for exploring the city's vibrant culture and rich history.

Located in Georgetown, Le Embassy Hotel Georgetown provides easy access to numerous landmarks and attractions. With excellent public transport links nearby, navigating the city is a breeze. Whether you're keen to visit historical sites or sample local cuisine, everything is within easy reach.

Le Embassy Hotel Georgetown is perfect for those seeking a comfortable and well-located base for their Georgetown adventure. Its central location and range of amenities cater to a variety of needs.

The style and atmosphere of Le Embassy Hotel Georgetown are designed to create a welcoming and relaxing environment. From the moment you arrive, you'll be greeted with a sense of warmth and hospitality.

Le Embassy Hotel Georgetown

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Le Embassy Hotel Georgetown

Featuring 32 rooms in total, Le Embassy Hotel Georgetown offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including .

Expect a comfortable and convenient experience at Le Embassy Hotel Georgetown, designed to cater to both leisure and business travelers. The hotel prides itself on providing a seamless stay with attentive service.

All of these Le Embassy Hotel Georgetown facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to Le Embassy Hotel Georgetown

Located in a prime area of Georgetown, Le Embassy Hotel Georgetown is easily accessible by various modes of transportation. Whether you're arriving from the airport or exploring the city, getting to the hotel is straightforward.

Public transportation options are readily available near Le Embassy Hotel Georgetown, including bus services that connect to major attractions and transportation hubs. Taxis are also a convenient option for direct access to the hotel.

For those driving, Le Embassy Hotel Georgetown offers parking facilities, ensuring a hassle-free arrival. Detailed directions can be obtained from the hotel's website or by contacting the front desk.

Food Near Le Embassy Hotel Georgetown

Georgetown is a culinary paradise, and Le Embassy Hotel Georgetown is surrounded by a diverse array of dining options. From local street food to international cuisine, there's something to satisfy every palate.

Within walking distance of Le Embassy Hotel Georgetown, you'll find numerous restaurants, cafes, and hawker stalls offering authentic Penang flavors. Be sure to try local specialties such as Char Kway Teow and Nasi Kandar.

For a more upscale dining experience, explore the restaurants in the nearby shopping districts. Many establishments offer stunning views of the city along with exquisite menus.

Things to Do Around Le Embassy Hotel Georgetown

Staying at Le Embassy Hotel Georgetown puts you in the heart of Georgetown, with easy access to a wealth of cultural and historical attractions. Explore UNESCO World Heritage sites, vibrant street art, and bustling markets.

Visit iconic landmarks such as Fort Cornwallis, the Clan Jetties, and the Kapitan Keling Mosque, all within a short distance of Le Embassy Hotel Georgetown. Immerse yourself in the city's rich heritage and diverse culture.

For a relaxing experience, take a stroll along Gurney Drive or visit the Penang Botanic Gardens. Georgetown offers a perfect blend of history, culture, and natural beauty.

Why Le Embassy Hotel Georgetown is Popular Among Travelers

Le Embassy Hotel Georgetown is a popular choice among travelers due to its strategic location, comfortable accommodations, and excellent service. It provides a convenient base for exploring Georgetown's attractions and experiencing its vibrant culture.

Guests appreciate the hotel's well-appointed rooms, modern amenities, and friendly staff. The combination of comfort and convenience makes Le Embassy Hotel Georgetown an ideal choice for both leisure and business travelers.

The positive reviews and high ratings from previous guests attest to the hotel's commitment to providing a memorable and enjoyable stay. Many travelers return to Le Embassy Hotel Georgetown for its consistent quality and exceptional value.

Tips for First-Time Visitors

When planning your stay at Le Embassy Hotel Georgetown, consider booking in advance, especially during peak season. This will ensure you secure your preferred room type and take advantage of any available promotions.

Take advantage of the hotel's concierge service to get recommendations on local attractions, restaurants, and transportation options. The staff can provide valuable insights and help you plan your itinerary.

Be prepared for Georgetown's tropical climate by packing light, breathable clothing, sunscreen, and insect repellent. Stay hydrated and take breaks during the hottest parts of the day.

Explore Georgetown's culinary scene by trying local street food and visiting hawker stalls. Be adventurous and sample the diverse flavors that the city has to offer.

Best Time to Stay at Le Embassy Hotel Georgetown

The best time to stay at Le Embassy Hotel Georgetown and visit Georgetown is during the dry season, which typically runs from December to March. The weather is pleasant, with lower humidity and less rainfall, making it ideal for exploring the city's attractions.

Consider visiting during one of Georgetown's many festivals and events, such as the George Town Festival or the Penang International Food Festival. These events offer a unique glimpse into the city's culture and traditions.

Be aware that Georgetown can be crowded during peak season and major events, so book your accommodations and tours in advance. The shoulder seasons (April-May and September-November) can also be a good time to visit, with fewer crowds and pleasant weather.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Le Embassy Hotel Georgetown

Common Space Le Embassy Hotel Georgetown
Common Space
Lobby Le Embassy Hotel Georgetown
Lobby
Exterior Le Embassy Hotel Georgetown
Exterior
Bedroom Le Embassy Hotel Georgetown
Bedroom
In-room Bathroom Le Embassy Hotel Georgetown
In-room Bathroom

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

Hotel Services

  • Concierge
  • Front desk
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Le Embassy Hotel Georgetown

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Hotel Check-In time : 3.00 pm - 10.00 pm. Front Office Schedule: 8.00 am - 10.00 pm. Please do not hesitate to contact us +04-227 6363 or WhatsApp us at +6019 222 9026 if you have any question or concern regarding check-in time.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Le Embassy Hotel Georgetown
32
Number of floors in Le Embassy Hotel Georgetown
2
Another facilities in Le Embassy Hotel Georgetown
Cable TV, Desk, Hairdryer, In-room safe, Refrigerator

Frequently asked question in Le Embassy Hotel Georgetown

What is normal check-in & check-out time at Le Embassy Hotel Georgetown?
The standard check-in time at Le Embassy Hotel Georgetown is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Le Embassy Hotel Georgetown provide breakfast?
Yes, Le Embassy Hotel Georgetown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Le Embassy Hotel Georgetown have?
Le Embassy Hotel Georgetown is a 3.0-star hotel.
How many floors does Le Embassy Hotel Georgetown have?
Le Embassy Hotel Georgetown has 2 floors.
How many rooms does Le Embassy Hotel Georgetown have?
Le Embassy Hotel Georgetown has 32 rooms in total.
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More Reviews from Other Guests in Le Embassy Hotel Georgetown

8.6
Very Good
From 135 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.4

Location

9.0

Service and Facilites

8.7

People often mention about Le Embassy Hotel Georgetown
All
Ambiance (12)
Staff Friendliness (11)
Bedroom (10)
Bathroom (10)
Distance to City Center (8)
Surroundings (7)
Accessibility (7)
Room Space (7)
Wifi (6)
Hotel Area (6)
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Traveler Reviews Le Embassy Hotel Georgetown

Number of reviews per page
20
40
Customer reviews
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I had a great time here. Staff here are friendly and helpful. Though I spent only 1 night here, if I have another chance to visit Penang, I'm gonna stay here again.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 19 week(s) ago
Location is really great though. But the hotel was just OK. If you OK with room without any window then it should be OK. We didn’t expect the room without any window. Also we didn’t expect to pay additional Tax? It’s included in the deposit but there was additional Tax we have to pay at the hotel and non refundable. We paid through Travel Agency App (Traveloka) it should’ve included all the Tax. But we still need to pay more when check in. It was OK we still pay but better if there was more details in information prior to our arrival😊
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f***g
icon-origin-TRAVELOKA
5.8
/10
Reviewed 21 week(s) ago
The hotel is situated at the main road, so it is noisy from vehicles passing by.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
Staff was very friendly and helpful, nice location, room very clean, but walls need to be redone.
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R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 23 week(s) ago
The room was not cleaned regularly even though Please Make Room was hung. The deposit money was not given a receipt so the check out time was complicated.
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F***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
The AC at night is very hot, until I sweat. There are many small flies in the bathroom that like to land in the bathroom, they can come out when I'm sleeping and land on my face, so I can't sleep soundly.
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Leo H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
Great hotel near to 3 malls and kimberley street. Next to bus station that provide free tide around the city. Unique elevator too.
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Haw L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
The best hotel in town, near Paragon Mall, Chowrasta Street, and Giant shop. Nice staff and humble. 1000000/100.
Find this review helpful?
Nurul A.
icon-origin-TRAVELOKA
7.5
/10
Reviewed 35 week(s) ago
I put the sign to clean the room but they don't bother. The bed sheet is kind of dirty too. The windows have lots of dust
1 people find it helpful
C***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Nice hotel with all facility embedded
1 people find it helpful
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 41 week(s) ago
The wall paint is torn off. Air conditioner water is dripping.
Find this review helpful?
K***N
icon-origin-TRAVELOKA
8.0
/10
Reviewed 43 week(s) ago
It's worth the price. No breakfast. Booked for 800+ per night. It looks like the bedsheets, pillowcases, and blankets haven't been washed. There's a lot of dust in the room. The air conditioner isn't cool. I set it to 17 degrees and I still sweat. 😢
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1 people find it helpful
F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
Worth it, near the bus stop.
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1 people find it helpful
Accommodation's Reply
25 Oct 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay.We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
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Hengky W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Excellent nice recommended best lah.
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Accommodation's Reply
11 Oct 2024
Dear Xin, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
Y***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
Ordered a family room type room, it turned out that the room was very spacious. But unfortunately there is no window to look out. The room is clean and okay. There is a 100rm deposit when staying there. The location is also strategic plus right next to it there is a Thai food restaurant that tastes delicious. Don't forget to try it if you stay here
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1 people find it helpful
Accommodation's Reply
24 Sep 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued.We're glad to hear that our efforts to maintain a clean and welcoming environment were noticeable during your stay.We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
u***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 61 week(s) ago
The receptionists are all nice, the bed sheet should be checked again when entering the room because it is itchy and uncomfortable for resting on the first day, apparently it has not been changed. The cleaning service staff is also limited. We asked for cleaning first before being cleaned. The point is, don't expect too much from this inn so you know what the solution is and don't need to get angry or give one star, because it is in accordance with the target function and affordable price.
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Accommodation's Reply
02 Sep 2024
Dear Valued Guest, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to my attention.We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work. Thank you for staying with us, and we look forward to another chance to serve you. Best Regard' Yoga
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Anwar T.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 63 week(s) ago
it's nice to hunt for culinary delights in the morning while walking.
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Accommodation's Reply
22 Aug 2024
Dear Anwar T, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
R***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Friendly staff, good WiFi. Deposit is big, 100 RM. Around the hotel, just walk a little and you will find Penang Road, delicious cendol ice and laksa. If you have breakfast in the morning, it's delicious next to the police station. Overall, the hotel is strategic and comfortable. Staying there for 2 nights was good.
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3 people find it helpful
Accommodation's Reply
15 Aug 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 66 week(s) ago
I have booked 2 hotel rooms and called the hotel to reconfirm prior to my travel date. I was informed by the hotel staff that the booking is confirmed. On the day I wanted check in, I was informed that only one room is available and it was terrible as I have to argue to get another room. I was given an option to have extra bed in one room where total 5 of us have to share or cancellation and wait for apps to arrange another hotel room. It was almost 10.30pm. How is it possible for traveloka to arrange a hotel at that hour? Finally, I was given a room without AC working and 2 stand fans and the water at the toilet 's sink is stagnant. The manager has no neither empathy or apologetic for their mistake and tried to escape the situation with no sense arguments. I did not even get a partial refund for their irresponsible behaviour. 100 % not recommended for any travellers
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1 people find it helpful
k***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 67 week(s) ago
I booked bunk beds but when I check-in, I get another room type, the receptionists said the hotel close the system already but don't know why the agency still sells it, and tell me to fixed my problem with agency only.
2 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Le Embassy Hotel Georgetown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 135 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.4

Location

9.0

Service and Facilites

8.7

People often mention about Le Embassy Hotel Georgetown
All
Ambiance (12)
Staff Friendliness (11)
Bedroom (10)
Bathroom (10)
Distance to City Center (8)
Surroundings (7)
Accessibility (7)
Room Space (7)
Wifi (6)
Hotel Area (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Le Embassy Hotel Georgetown

Number of reviews per page
20
40
Customer reviews
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I had a great time here. Staff here are friendly and helpful. Though I spent only 1 night here, if I have another chance to visit Penang, I'm gonna stay here again.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 19 week(s) ago
Location is really great though. But the hotel was just OK. If you OK with room without any window then it should be OK. We didn’t expect the room without any window. Also we didn’t expect to pay additional Tax? It’s included in the deposit but there was additional Tax we have to pay at the hotel and non refundable. We paid through Travel Agency App (Traveloka) it should’ve included all the Tax. But we still need to pay more when check in. It was OK we still pay but better if there was more details in information prior to our arrival😊
Read More
Find this review helpful?
f***g
icon-origin-TRAVELOKA
5.8
/10
Reviewed 21 week(s) ago
The hotel is situated at the main road, so it is noisy from vehicles passing by.
Find this review helpful?
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
Staff was very friendly and helpful, nice location, room very clean, but walls need to be redone.
Find this review helpful?
R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 23 week(s) ago
The room was not cleaned regularly even though Please Make Room was hung. The deposit money was not given a receipt so the check out time was complicated.
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See original
Find this review helpful?
F***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
The AC at night is very hot, until I sweat. There are many small flies in the bathroom that like to land in the bathroom, they can come out when I'm sleeping and land on my face, so I can't sleep soundly.
Translated by Google Icon
See original
Find this review helpful?
Leo H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
Great hotel near to 3 malls and kimberley street. Next to bus station that provide free tide around the city. Unique elevator too.
Find this review helpful?
Haw L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
The best hotel in town, near Paragon Mall, Chowrasta Street, and Giant shop. Nice staff and humble. 1000000/100.
Find this review helpful?
Nurul A.
icon-origin-TRAVELOKA
7.5
/10
Reviewed 35 week(s) ago
I put the sign to clean the room but they don't bother. The bed sheet is kind of dirty too. The windows have lots of dust
1 people find it helpful
C***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Nice hotel with all facility embedded
1 people find it helpful
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 41 week(s) ago
The wall paint is torn off. Air conditioner water is dripping.
Find this review helpful?
K***N
icon-origin-TRAVELOKA
8.0
/10
Reviewed 43 week(s) ago
It's worth the price. No breakfast. Booked for 800+ per night. It looks like the bedsheets, pillowcases, and blankets haven't been washed. There's a lot of dust in the room. The air conditioner isn't cool. I set it to 17 degrees and I still sweat. 😢
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1 people find it helpful
F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
Worth it, near the bus stop.
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1 people find it helpful
Accommodation's Reply
25 Oct 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay.We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
Profile Picture
Hengky W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Excellent nice recommended best lah.
Find this review helpful?
Accommodation's Reply
11 Oct 2024
Dear Xin, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
Y***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
Ordered a family room type room, it turned out that the room was very spacious. But unfortunately there is no window to look out. The room is clean and okay. There is a 100rm deposit when staying there. The location is also strategic plus right next to it there is a Thai food restaurant that tastes delicious. Don't forget to try it if you stay here
Read More
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See original
1 people find it helpful
Accommodation's Reply
24 Sep 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued.We're glad to hear that our efforts to maintain a clean and welcoming environment were noticeable during your stay.We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
u***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 61 week(s) ago
The receptionists are all nice, the bed sheet should be checked again when entering the room because it is itchy and uncomfortable for resting on the first day, apparently it has not been changed. The cleaning service staff is also limited. We asked for cleaning first before being cleaned. The point is, don't expect too much from this inn so you know what the solution is and don't need to get angry or give one star, because it is in accordance with the target function and affordable price.
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Accommodation's Reply
02 Sep 2024
Dear Valued Guest, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I appreciate you bringing this issue to my attention.We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work. Thank you for staying with us, and we look forward to another chance to serve you. Best Regard' Yoga
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Anwar T.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 63 week(s) ago
it's nice to hunt for culinary delights in the morning while walking.
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Accommodation's Reply
22 Aug 2024
Dear Anwar T, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
R***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Friendly staff, good WiFi. Deposit is big, 100 RM. Around the hotel, just walk a little and you will find Penang Road, delicious cendol ice and laksa. If you have breakfast in the morning, it's delicious next to the police station. Overall, the hotel is strategic and comfortable. Staying there for 2 nights was good.
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3 people find it helpful
Accommodation's Reply
15 Aug 2024
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town. We look forward to seeing you on your next trip to Penang! Best Regard's Yoga
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 66 week(s) ago
I have booked 2 hotel rooms and called the hotel to reconfirm prior to my travel date. I was informed by the hotel staff that the booking is confirmed. On the day I wanted check in, I was informed that only one room is available and it was terrible as I have to argue to get another room. I was given an option to have extra bed in one room where total 5 of us have to share or cancellation and wait for apps to arrange another hotel room. It was almost 10.30pm. How is it possible for traveloka to arrange a hotel at that hour? Finally, I was given a room without AC working and 2 stand fans and the water at the toilet 's sink is stagnant. The manager has no neither empathy or apologetic for their mistake and tried to escape the situation with no sense arguments. I did not even get a partial refund for their irresponsible behaviour. 100 % not recommended for any travellers
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k***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 67 week(s) ago
I booked bunk beds but when I check-in, I get another room type, the receptionists said the hotel close the system already but don't know why the agency still sells it, and tell me to fixed my problem with agency only.
2 people find it helpful
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