Macalister Hotel Managed By The Ascott Limited

Hotels
9.0
/10
Exceptional
171 reviews

What Guests Say About Their Stay

Surroundings (7)
Staff Friendliness (7)
Bedroom (6)
Distance To City Center (4)
Dewi
9.7
/ 10
The room looked exactly like the pictures: spacious, comfy and super clean. There are cafe and bakery store on the first floor. Surely I will stay again soon.
donny r.
9.4
/ 10
great heritage hotel, new building, nice ambience, strategic location near culinary... very recommended 👍
Putri A. S.
9.4
/ 10
this is a new hotel, the room the lobby and the corridor are very bright and clean. the interior of the room is really good with some amenities available such as hair dryer. pretty good location.
Edwin Boswinkel
9.7
/ 10
What a great and super comfy new hotel, everything is spot on from the check in till check out. A little letter welcoming you as you walked into your room which was so thoughtful 👌🏽 Hotel’s location is superb as it’s centrally located with hawker food vendors just right at your door step or few meters walk. Will definitely come back here if visiting penang 😊
In the Area
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No 3 Lebuh Nanning , Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
Macalister Hotel Managed By The Ascott Limited is a hotel in a good neighborhood, which is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Macalister Hotel Managed By The Ascott Limited

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No 3 Lebuh Nanning , Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Lobby Macalister Hotel Managed By The Ascott Limited
Lobby 2 Macalister Hotel Managed By The Ascott Limited

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Overview of Macalister Hotel Managed By The Ascott Limited

Located in the heart of Georgetown, Macalister Hotel Managed By The Ascott Limited offers a blend of heritage charm and modern comfort, making it an excellent choice for travelers seeking a memorable stay. Housed in a beautifully restored colonial building, the hotel exudes character and provides a tranquil escape from the bustling city streets.

With its strategic location, Macalister Hotel Managed By The Ascott Limited provides easy access to Penang's famous street art, historical landmarks, and vibrant culinary scene. Guests can explore nearby attractions such as Fort Cornwallis, the Clan Jetties, and the Kapitan Keling Mosque with ease. The hotel's central position also makes it convenient for accessing public transportation and exploring other parts of the island.

Macalister Hotel Managed By The Ascott Limited is particularly well-suited for history buffs, foodies, and those seeking a unique cultural experience. Its elegant ambiance and proximity to key attractions make it a popular choice for both leisure and business travelers.

The style and atmosphere of Macalister Hotel Managed By The Ascott Limited are best described as sophisticated and refined. The hotel's architecture reflects its colonial past, while the interior design incorporates modern elements to create a comfortable and stylish environment.

Macalister Hotel Managed By The Ascott Limited

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Macalister Hotel Managed By The Ascott Limited

Featuring 26 rooms in total, Macalister Hotel Managed By The Ascott Limited offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, 24-Hour Front Desk, Elevator, WiFi.

Available Room Types

Macalister Hotel Managed By The Ascott Limited offers a variety of room types, including Deluxe Rooms, Premier Rooms, and Suites. Each room is elegantly furnished and equipped with modern amenities such as air conditioning, flat-screen TVs, and complimentary Wi-Fi.

All of these Macalister Hotel Managed By The Ascott Limited facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Macalister Hotel Managed By The Ascott Limited

Expect a serene and sophisticated atmosphere at Macalister Hotel Managed By The Ascott Limited. The hotel's attentive staff are dedicated to providing personalized service and ensuring a memorable stay for every guest. The ambiance is generally relaxed and refined, making it an ideal retreat for those seeking tranquility.

Macalister Hotel Managed By The Ascott Limited tends to attract discerning travelers who appreciate history, culture, and fine dining. The hotel's elegant setting and central location make it a popular choice for couples, families, and business travelers alike.

While Macalister Hotel Managed By The Ascott Limited may not organize extensive activities, the concierge is always available to assist with tour bookings, restaurant reservations, and other arrangements. They can provide valuable insights into the local area and help you make the most of your stay.

As with any accommodation, there are a few house rules to be aware of. These are generally in place to ensure the comfort and safety of all guests. It's also worth being mindful of local cultural etiquette during your stay.

How to Get to Macalister Hotel Managed By The Ascott Limited

Macalister Hotel Managed By The Ascott Limited is easily accessible by taxi or car. The hotel offers on-site parking for guests. Alternatively, you can use ride-hailing apps for convenient transportation.

The hotel is approximately a 30-minute drive from Penang International Airport. Airport transfers can be arranged through the hotel concierge.

Macalister Hotel Managed By The Ascott Limited is also within walking distance of many major attractions and neighborhoods. This makes it easy to explore the area on foot and discover hidden gems along the way.

Food Near Macalister Hotel Managed By The Ascott Limited

While Macalister Hotel Managed By The Ascott Limited boasts an excellent on-site restaurant, there are also plenty of dining options available nearby. Georgetown is renowned for its diverse culinary scene, offering everything from street food to fine dining.

You'll find a range of cafes, hawker stalls, and restaurants within walking distance of Macalister Hotel Managed By The Ascott Limited. Be sure to sample local specialties such as Char Kway Teow, Assam Laksa, and Nasi Kandar.

For recommended cafes and restaurants, ask the friendly staff at Macalister Hotel Managed By The Ascott Limited for their suggestions. They'll be able to point you in the direction of some great local eateries.

Things to Do Around Macalister Hotel Managed By The Ascott Limited

There are plenty of tourist attractions located nearby, including historical landmarks, museums, and art galleries. Explore the UNESCO World Heritage Site of Georgetown and discover its rich cultural heritage.

Visit the iconic Kek Lok Si Temple, explore the Penang National Park, or take a stroll along Gurney Drive. There's something for everyone in Penang.

If you're looking for a relaxing day out, head to one of the nearby beaches or parks. These green spaces provide a welcome escape from the hustle and bustle of the city.

Ideal Itinerary Suggestions

For solo travelers, consider exploring the street art of Georgetown and visiting the Cheong Fatt Tze - The Blue Mansion. Enjoy a relaxing evening at a local restaurant.

For group travelers, consider taking a guided tour of the city's historical landmarks. Visit the night markets and cultural spots together, and enjoy a fun night out at a local bar or club.

Why Macalister Hotel Managed By The Ascott Limited is Popular Among Travelers

Macalister Hotel Managed By The Ascott Limited is popular among travelers for its convenient location, elegant ambiance, and excellent service. Its central location makes it easy to explore the city, while its refined atmosphere makes it an ideal retreat for those seeking tranquility. The comfortable rooms and thoughtful amenities ensure a pleasant stay for all guests.

Tips for First-Time Visitors

When choosing a room, consider your travel type and preferences. If you're traveling solo, a Deluxe Room may be sufficient. If you're traveling with a group, consider booking a larger Suite or connecting rooms.

Before you arrive, be sure to pack appropriately for the weather and activities you plan to do. It's also a good idea to research local customs and etiquette to ensure a respectful and enjoyable stay.

English is widely spoken at Macalister Hotel Managed By The Ascott Limited, but it's always helpful to learn a few basic phrases in the local language. This can help you to connect with locals and enhance your overall experience.

Be aware of local customs when staying in the accommodation. For example, it's customary to remove your shoes before entering certain areas. It's also important to be respectful of other guests and keep noise levels to a minimum.

Best Time to Stay at Macalister Hotel Managed By The Ascott Limited

The best time to stay at Macalister Hotel Managed By The Ascott Limited depends on your preferences and priorities. If you're looking for warm weather and sunshine, consider visiting during the dry season, which typically runs from December to March. However, be aware that this is also peak season, so prices may be higher and crowds may be larger.

If you're looking for a quieter and more affordable time to visit, consider traveling during the shoulder season, which typically runs from April to May and September to November. The weather may be more unpredictable, but you'll be able to enjoy the city without the crowds.

If you're traveling for a specific event, such as the George Town Festival or the Penang International Food Festival, be sure to book your accommodation well in advance. These events can attract large crowds, so it's important to secure your room early.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Macalister Hotel Managed By The Ascott Limited

Lobby Macalister Hotel Managed By The Ascott Limited
Lobby
Exterior Macalister Hotel Managed By The Ascott Limited
Exterior

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Macalister Hotel Managed By The Ascott Limited

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

24 Hours Reception
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 2 nett per room per night. The Hotel Fee will be collected upon check-in.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Macalister Hotel Managed By The Ascott Limited
26
Number of floors in Macalister Hotel Managed By The Ascott Limited
3
Another facilities in Macalister Hotel Managed By The Ascott Limited
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in Macalister Hotel Managed By The Ascott Limited

What are available facilities at Macalister Hotel Managed By The Ascott Limited?
There are top facilites at Macalister Hotel Managed By The Ascott Limited such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Macalister Hotel Managed By The Ascott Limited?
The standard check-in time at Macalister Hotel Managed By The Ascott Limited is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Macalister Hotel Managed By The Ascott Limited

9.0
Exceptional
From 142 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.3

Meal

8.7

Location

9.2

Service and Facilites

9.1

People often mention about Macalister Hotel Managed By The Ascott Limited
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Surroundings (8)
Staff Friendliness (8)
Bedroom (8)
Ambiance (7)
Bathroom (6)
Distance to City Center (5)
Accessibility (5)
Room Space (5)
Wifi (4)
Check-in/out Time (3)
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Traveler Reviews Macalister Hotel Managed By The Ascott Limited

Number of reviews per page
20
40
Customer reviews
A***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Good, hotel near food places
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Accommodation's Reply
29 Jun 2025
Dear Guest, Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available.Look forward to your return stay in future. The Management.
G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
stayed there for 3 nights. The room was great; it was very clean, new, size wise excellent. The location is grewt a walking distance to great food places, 1.5-3 km from most touristy area. it's just a few meters away from main road, so it is quiet. Some amenities such as handsoap and hair dryer are available upon request. The staffs and cleaning service are very friendly. Goodforv value and it's highly recommended.
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2 people find it helpful
Accommodation's Reply
18 Jun 2025
Hi Sir/Madam. Thank you for sharing your experience! We are delighted to hear that you enjoyed our cozy and modern interior set within our heritage architecture. Providing great service is always our top priority, and we're thrilled that it enhanced your stay. We have noted your feedback and will continue to work on further improvements. We look forward to welcoming you back soon! The Management.
Naylun R.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
Uncomfortable at night, disturbed by the sound of the emergency alarm.
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1 people find it helpful
Accommodation's Reply
28 Mar 2025
Hi Naylun. I'm sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by the noise. Your feedback is valuable, and we'll do our best to address this issue to enhance the quality of our guests' experiences in the future. Thank you for bringing this to our attention. The Management.
yuenni
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Always back to this hotel. Stay in here many times and never get bored. The bed so comfy and clean, Located in the middle of macalister streets, easy to find foods, atm, drugs store, near from hospitals, etc.
2 people find it helpful
Accommodation's Reply
29 Jan 2025
Hi Yuenni. Thank you for sharing your thoughts on your recent stay. We are glad you were very comfortable with the bed and overall, a good stay. Look forward to your returning in future! The Management.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Friendly and responsive hotel staff
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Deasy E.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.2
/10
Reviewed 44 week(s) ago
The hotel is nice, in the middle of the city, only parking is difficult, the rooms are cool and minimalist, only the TV channels are bad 😁, the amenities are okay, I'm satisfied, God willing I'll come here again with the kids, highly recommended.
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Accommodation's Reply
15 Oct 2024
Dear M/M Deasy E, Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay . We hope there will be a chance to welcome you again and to provide you an excellent stay. Best Regards , Grace Wong Penang Hotel Collection Managed by The Ascott Limited
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 45 week(s) ago
The hotel staff is friendly, the hotel is clean, the location is strategic for culinary, unfortunately the room is a bit narrow, but the bathroom is spacious & clean.
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2 people find it helpful
Accommodation's Reply
30 Sep 2024
Dear Valued Guest, Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay . We hope there will be a chance to welcome you again and to provide you an excellent stay. Best Regards , Grace Wong Penang Hotel Collection Managed by The Ascott Limited
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
The hotel staff is friendly, the hotel is clean.
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Accommodation's Reply
24 Sep 2024
Dear Valued Guest, Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay . We hope there will be a chance to welcome you again and to provide you an excellent stay. Best Regards , Grace Wong Penang Hotel Collection Managed by The Ascott Limited
edwinbunawan
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Friendly staff, location close to the center of activity and culinary, rooms are also clean and tidy.
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Accommodation's Reply
24 Sep 2024
Dear M/M Edwin, Warmest Greetings from Penang Hotel Collection! Thank you for your review. We are delighted to hear that you enjoyed your stay . We hope there will be a chance to welcome you again and to provide you an excellent stay. Best Regards , Grace Wong Penang Hotel Collection Managed by The Ascott Limited
H***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
The best reception staff ever!
1 people find it helpful
Accommodation's Reply
10 Sep 2024
Dear Valued Guest, Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards , Grace Wong PHC Hotels
A***s
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 51 week(s) ago
Great location. Very clean room. Recommended.
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Accommodation's Reply
10 Sep 2024
Dear Valued Guest , Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards , Grace Wong PHC Hotels
O***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
The room was great, I got the corner room so its bigger than other room. Please get room 301 if you want spacious room!
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Accommodation's Reply
27 Jun 2024
Dear Valued Guest, Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well. Kind Regards Grace Wong Revenue Manager
M***y
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Nice location, easy to find food in surrounding area.
Find this review helpful?
Accommodation's Reply
27 Jun 2024
Dear Valued Guest, Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well. Kind Regards Grace Wong Revenue Manager
I***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 72 week(s) ago
Clean hotel, friendly staff, have stayed here twice and if I go to Penang I will definitely stay here again 😍👍.
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1 people find it helpful
Accommodation's Reply
15 Apr 2024
We are delighted to hear that you had an enjoyable experience during your recent stay at PHC Hotels. Thank you for choosing to stay with us and we hope to welcome you back again in future. Kind Regards Grace Wong Revenue Manager
merina w.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 76 week(s) ago
Kamarnya kecil, gak setara dengan harganya.
1 people find it helpful
Nita A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
Good staying experience, good and polite receptionist, clean rooms, all good service 👍.
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2 people find it helpful
Denny J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 98 week(s) ago
I had the most pleasant stay here for 2 nights. Quite spacious living room and there is microwive inside. And there is TV in every bedroom and in the living room. Good value for money
1 people find it helpful
Accommodation's Reply
11 Oct 2023
Warmest Greetings from Penang Hotel Collection! Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time. Kind Regards Grace Wong Revenue Manager
Angelia A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 108 week(s) ago
Try to improve the cleaning service and most importantly pay attention to the attitude of the cleaning service to be more polite and better. Even though the others are okay. Only the cleaning service is lacking.
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3 people find it helpful
jan a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 129 week(s) ago
Topp! Perfect service from front desk and manager staff. Always stay here when I go to penang.
2 people find it helpful
Anabella P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 130 week(s) ago
The room is spacious, it's big. The staffs are really kind and friendly, and the hotel room is clean. However, the television channel is always buffering, I don't know it was wifi connection problem or something else, it's not comfortable to watch the television if it keeps on buffering every 10 seconds. And the air conditioner is right above the bed, it is under our face when we are sleeping and it gets really cold, we could catch a cold, we could get sick if the air conditioner is placed right above our head. And the toilet spray bidet is placed in the left side of the toilet, so for right handed person it's not convenient to use it.
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Lobby 4 Macalister Hotel Managed By The Ascott Limited

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