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  6. Mandarin Oriental Kuala Lumpur

Mandarin Oriental Kuala Lumpur

Hotel
Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Kuala Lumpur, Malaysia, 50088
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Guestroom
Restaurant
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Impressive
9.0/10
According to 77 guests
1 guests talked about strategic locationGreat service and strategic location
Achmad G.
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Based on 5,009 traveler reviews
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Kuala Lumpur Convention Centre
(0.19 km)
Suria KLCC Shopping Centre
(0.22 km)
Petronas Twin Tower
(0.24 km)
Aquaria KLCC
(0.33 km)
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Review by Traveloka users
Review

Based on 42 reviews

9.0
Impressive
Fantastic
37
Very Good
34
Satisfying
4
Average
2
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.7
- Business travel
Location and service is excellence next to KLCC and shopping Mall
10
- Business travel
Wonderful experience! Hopefully can stay there again someday
10
- Family vacation
Everything was great. The room was awesome, breakfast was good, excellent hotel. Definitely gonna come again.
10
We book for the club room, the great one about these rooms are including breakfast, lunch, tea time and cocktail. And it's near Suria KLCC/petronas tower.
10
- Medical Travel
Amazing gym facilities, great pool area are the plus, besides of the location itself!
10
- Romantic Vacation
everything was great and perfect, all the staffs were great too, especialy all the staffs at the mandarin oriental club lounge. they treated us like a king and queen. i love staying at the mandarin oriental hotel, the best hotel in KL.
9.1
- Family vacation
Awesome and will come back in the future
9.6
- Business travel
I had mixed feeling while staying in Mandarin, KL. One of the best place in term of location, however I had a few run in/argument with some of the staff in breakfast place and during the Independent eve where the security were quite impolite. So I can not give the Mandarin KL 4 stars in service rating. Thank you Mandarin.
9.7
- Medical Travel
As this is my 2nd time stayed at Mandarin still same all about their rooms and services are perfect. Especially their front office staff, very nice and polite
10
Great! Best hotel ever and close to kampung bahru
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Based on
5,009 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business1,146
Couples1,894
Solo travel289
Family1,000
Friends getaway328
Rating Result
Very Bad
58
Bad
86
Average
230
Very Good
960
Extraordinary
3,676
JENNY B
The best CLUB LOUNGE in the World
Pay the extra for rooms on the 30th floor with access to the Club Lounge all day long with the most delicious food and all drinks. Many many thanks to Ahmed and Hidayat who anticipated our every need , above and beyond the call of duty, they made our experience so special we want to go back!! We loved their warm friendly welcome where nothing was too much trouble and made our few days ones that we will remember for a long time! Thank you.
Business - Nov 21, 2017
Carpe-Diem3012
#luxurytravel
We cherish fabulous memories of MOKUL. Akiko san who arranged our sojourn, the gentleman who checked us in, the waitress who served a glass of champagne and looked after me, the bellman who delivered the luggage, IT that set up the video, HK who took more time than usual to prepare our home away from home and the lovely porter who helped us to receive our luggage when we rushed in, out to catch our reservations at the Twin Towers, and Albert who came by at breakfast to converse with us for a while. Akiko san took responsibility of our experience forward and arranged a marvellous experience on Viet's birthday and on our 7th wedding anniversary sojourn. The personal note by her and Chooi Mai were much appreciated. Sadly, we left the prosecco for someone else to enjoy. It was too late for us to open this bottle. Thank you for the bucket of orchids, the bed set up and the sweet treats, as well as for the video play when we entered our room first. This was an emotional moment. The views were spectacularly overlooking the park and the city. We took lots of pictures of the views. The host who served the glass of champagne in the evening added a cake. This was a nice gesture. I loved the band who I listened to for a while. The bed was very comfortable. Your breakfast buffet is extensive. Albert makes a difference by talking to guests. He came by our table and eased into a lovely conversation. The host who served and cleared our breakfast items was so much of help and super friendly. She went the extra mile to serve one beverage. We do not drink coffee or and we disliked tea that morning. Then she offered to serve fresh juice. Excellent thinking. I hope I remembered all hosts that served us. Our pardon if we did not.
- Nov 20, 2017
Raj K
Mandarin oriental
What a spectacular hotel, just no words to describe. helpful, courteous staff. Close to shopping malls, a must to stay here, Stayed in KL for 3 nights, loved every minute, the best hotel by far, worth staying here for pure luxury. 😍
Couples - Nov 20, 2017
kt2016237
Tennis for Life
Most people would choose a hotel based on service and comfort but I chose the Mandarin Oriental KL for its Tennis For Life package as this trip was a birthday surprise for my husband who is an avid tennis player! From the moment we stepped into the hotel till the moment we left for the airport, the professionalism,friendliness, warmth and kindness far exceeded all the other hotels that we have stayed in around the world. Theresa, Spa and Wellness manager and Chip, Tennis Director greeted us when we checked in which was a really lovely personal touch. We were presented with a suggested itinerary for our 3 day stay with the the scheduled dates and time which I had prearrange of the 2 Tennis sessions and 1 Tennis fitness and movement session in the gym which were all part of the tennis for life package. On top of that we also joined the men and ladies group coaching sessions that were offered which is a definite plus in choosing MO. Chip who is a professional and certified Peter Burwash International coach is fantastic, encouraging and very patient. He spotted what we needed to work on and he actually got me to hit with top spin after one session! My husband said the coaching exceeded his expectations and this was the best birthday present ever! I have to add that I love that we were entitled to a 4 piece daily complimentary laundry for our tennis attire included as part of the tennis package as well. Albert the manager of Mosaic with his phenomenal memory addressed us by our names every morning when we went for breakfast. He even remembered the conversation we had the previous day about how I would love to return to MO with our children. Mustn’t forget to mention that the breakfast selection was fantastic and caters for many different taste for adults and children too! The concierge manager who arranged for the taxi to the airport kindly extended our checkout without me having to ask if it was possible. My husband was totally chuffed and surprised by the birthday cake and song from Kelly and Chooi Mei. Housekeeping was meticulous and efficient and love the chocolates on the bed. Betty and Cecilia did a great job massaging our tired body after a great day of tennis coaching. Yuen at the Spa was very helpful with suggesting the timing. The boys calling the taxis for us were also very helpful. Thank you to the many wonderful people at MO that made this birthday surprise a truly special experience for us.
Couples - Nov 19, 2017
glyn h
holiday stay
Mandarin Oriental excellent hotel,all the services are superb.wonderful staff very helpful in every way especially the mosaic restauraunt staff in particular Madi and Abrahim wonderful service.The breakfast and evening buffets plenty of choices.The fitness / pool is excellent,cant fault this hotel would most defiantly return great location.
Couples - Nov 18, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Things to Do
    • Children pool
    • Spa
    • Outdoor pool
    • Sauna
    • Spa
    • Spa
    • Hot tub
    • Steam room
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Express check-in
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Wedding service
  • Public Facilities
    • Coffee shop
    • Coffee/tea in lobby
    • Elevator
    • Safety deposit box
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Kids and Pets
    • Babysitting with surcharge
    • Supervised childcare
  • Sports and Recreations
    • Fitness
    • Outdoor tennis court
  • Food and Drinks
    • Breakfast with surcharge
    • Poolside bar
  • Nearby Facilities
    • Gift shop
    • Hair salon
  • Transportation
    • Car rental
  • General
    • Smoking area
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Mandarin Oriental Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

    The hotel is located only 0.98 km away from Ampang Park Station.

    There are plenty of tourist attractions nearby, such as Petronas Twin Tower within 0.24 km, and Aquaria KLCC within 0.33 km.

    About Mandarin Oriental Kuala Lumpur

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Mandarin Oriental Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental Kuala Lumpur.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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