1. Hotel
  2. Malaysia(5,500 hotel)
  3. Kuala Lumpur(1,057 hotel)
  4. Kuala Lumpur(1,057 hotel)
  5. Kuala Lumpur City Centre(167 hotel)
  6. Mandarin Oriental Kuala Lumpur

Mandarin Oriental Kuala Lumpur

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088
Others
9.0/10Impressive
According to 71 guests
Amazing gym facilities, great pool area are the plus, besides of the location itself!
Nancy G.
See all reviews
Based on 4,870 traveler reviews
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Kuala Lumpur Convention Centre
(0.19 km)
Petronas Twin Tower
(0.24 km)
Aquaria KLCC
(0.33 km)
KLCC MRT
(0.47 km)
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Review by Traveloka users
Review
9.0
/10
Impressive
Cleanliness
9.34
Comfort
9.39
Meal
8.71
Location
9.61
Service
9.13

36 Traveloka customers have stayed in this hotel and given reviews:

10.0
Amazing gym facilities, great pool area are the plus, besides of the location itself!
10.0
everything was great and perfect, all the staffs were great too, especialy all the staffs at the mandarin oriental club lounge. they treated us like a king and queen. i love staying at the mandarin oriental hotel, the best hotel in KL.
9.1
Awesome and will come back in the future
9.6
I had mixed feeling while staying in Mandarin, KL. One of the best place in term of location, however I had a few run in/argument with some of the staff in breakfast place and during the Independent eve where the security were quite impolite. So I can not give the Mandarin KL 4 stars in service rating. Thank you Mandarin.
9.7
As this is my 2nd time stayed at Mandarin still same all about their rooms and services are perfect. Especially their front office staff, very nice and polite
10.0
Great! Best hotel ever and close to kampung bahru
10.0
Great value. Best location for shopping at KLCC and visiting Twin Towers
9.7
Superb! Relaxing with great facilities.
9.7
It was wonderful experience stayed at this hotel, all the hotel members is very polite and helpful. For sure I will come again to stay at this hotel
8.5
The hotel is good. But the food and drink at coffee shop is to expensive.
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Based on
4,870 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business1,104
Couples1,844
Solo travel282
Family972
Friends getaway320
Rating Result
Very Bad
52
Bad
86
Average
227
Very Good
942
Extraordinary
3,563
j t
FANtastic Club - Best in KL - Thanks Ayadd!!
I'm definitely becoming a Mandarin Oriental fan... The club is superb - biggest in KL, with great service and absolutely gorgeous views from the 24th floor. The property is literally feet away from the Petronas Towers, and the rest of the KLCC area, and the club views wrap around 3 side of the hotel. They serve different food and drinks, multiple times a day - high tea, lunch, hors d'oeuvres, etc. The club staff is really good - both the guest services desk and the club floor staff - we had a wonderful time with Ayadd - he was just a delight! He even set us up with a phone charger when ours were packed away. While we were there, a member of the royal family was also staying - the hotel handled it without a hitch. The guest services people in the club helped us with a number of things, and really made our stay in KL special. When you book a club floor room, you check in privately in the room, which is so nice. We had the club indulgence package, which includes pickup at the airport - that was absolutely seamless - point man right at arrivals, gathered up our bags and us and brought us to the nearby waiting car (Mercedes E class). KL is a long way from the airport, and the car was great - cold towels, water, wifi, etc. The second we pulled up to the hotel, our club representative was there to take us straight to our room - newly remodeled, 29th floor, amazing tower view. The porters were fast, efficient and very knowledgeable. Honestly, it's hard to decide which is a better, the property or the staff. There is a really neat rooftop pool on the 3rd floor, overlooking the KLCC park - looked great, although we're not pool people.
Couples - Sep 17, 2017
haroonNV
Great Hotel for Business & Pleasure Travelers
MO in KL is next to the Twin Tower, where there is an excellent Shopping Mall. Hotel staff were very gracious and helpful, so polite and friendly. Rooms are very nice and spotless. Breakfast buffet in the Mosaic, was very good, everything you could desire was present and staff were very attentive. I ate at Mandarin Grill and Lai Po Heen. Mandarin Grill is a fine dining steakhouse and Lai Po Heen is a very nice Chinese restaurant. The food was superb in both quality and presentation. They have a superb infinity pool, which comes with a great view over the city. Five Star all round for luxury, hospitality, location, value, service. I would definitely recommend MO, KL for business & pleasure trips.
Business - Sep 16, 2017
nrf565
Great service as expected but hotel rooms in need of an update
As you might expect the service at this hotel is second to none. However its time for a refurb if they are to retain their loyal fans in this competitive market. Our room had a an old fashioned bathroom with no door on the toilet. Excellent location and the breakfast is world class.
Couples - Sep 14, 2017
RSH359
Fantastic experience
A wonderful hotel and super-friendly and helpful staff. We stayed at the hotel for our 10th wedding anniversary, and everything about the experience made it a trip to remember. The room was stylish, comfortable and well-appointed, every member of staff couldn't do enough for us and the extras given to recognise our anniversary made us feel truly special. We will definitely go back!
Couples - Sep 13, 2017
peter1632017
Our 1st stay at MO, KL
It was our 3rd visit to KL., we used to stay at the RITZ CARLTON but this time we choose MO. Despite we found the room was a bit older but overall it's good. The service from the reception desk, the conciere, the waiters in the Mosaic Restaurant, the staffs at the pool were very polite, lots of smiles and you feel very comfortable during your stay. It is also easy assess to next KLCC builing where you can find superb good Restaurants. The breakfast and dinner buffet at MOSAIC was excellent, prices are much cheaper than in HK. Location is perfect as well. For sure we will visit MO again in our next visit to KL.
Couples - Sep 13, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Things to Do
    • Children pool
    • Spa
    • Outdoor pool
    • Sauna
    • Spa
    • Spa
    • Hot tub
    • Steam room
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Express check-in
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Wedding service
  • Public Facilities
    • Coffee shop
    • Coffee/tea in lobby
    • Elevator
    • Safety deposit box
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Kids and Pets
    • Babysitting with surcharge
    • Supervised childcare
  • Sports and Recreations
    • Fitness
    • Outdoor tennis court
  • Food and Drinks
    • Breakfast with surcharge
    • Poolside bar
  • Nearby Facilities
    • Gift shop
    • Hair salon
  • Transportation
    • Car rental
  • General
    • Smoking area
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Mandarin Oriental Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

    The hotel is located only 0.98 km away from Ampang Park Station.

    There are plenty of tourist attractions nearby, such as Petronas Twin Tower within 0.24 km, and Aquaria KLCC within 0.33 km.

    About Mandarin Oriental Kuala Lumpur

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Mandarin Oriental Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental Kuala Lumpur.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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