Mandarin Oriental Kuala Lumpur

9.2
/10
Exceptional
1,228 reviews

What Guests Say About Their Stay

Staff Friendliness (6)
Distance To City Center (5)
Surroundings (5)
Accessibility (5)
Titik N.
10.0
/ 10
Perfect clean, kind staff, good breakfast and standard world of five star hotel, always mandarin oriental every its perfect
Noor A. K.
9.7
/ 10
One of the best hotel I stay in KL, people are friendly and service are top notch. The room is beautiful,clean, and huge. I enjoy by stay here.
Paulus
10.0
/ 10
Everything was great. The room was awesome, breakfast was good, excellent hotel. Definitely gonna come again.
Andy E.
10.0
/ 10
We book for the club room, the great one about these rooms are including breakfast, lunch, tea time and cocktail. And it's near Suria KLCC/petronas tower.
Nancy G.
10.0
/ 10
Amazing gym facilities, great pool area are the plus, besides of the location itself!
In the Area
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Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Mandarin Oriental, Kuala Lumpur Mandarin Oriental Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental Kuala Lumpur

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Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088
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Discover More About Mandarin Oriental Kuala Lumpur

Overview of Mandarin Oriental Kuala Lumpur

Kuala Lumpur, a vibrant metropolis, offers a blend of modern skyscrapers and cultural landmarks. Nestled within this bustling city is Mandarin Oriental Kuala Lumpur, a beacon of luxury and sophistication. Its strategic location, coupled with its world-class amenities, makes it a prime choice for discerning travellers.

Mandarin Oriental Kuala Lumpur

stands as an icon of elegance in the heart of Kuala Lumpur. Its unique charm lies in its seamless blend of contemporary design and traditional Malaysian hospitality. The hotel offers a tranquil escape from the city's energetic pace, providing a serene environment for both leisure and business travellers.

Located in the Kuala Lumpur City Centre (KLCC), Mandarin Oriental Kuala Lumpur boasts unparalleled access to iconic landmarks such as the Petronas Twin Towers and the KLCC Park. Its proximity to the Kuala Lumpur Convention Centre also makes it a favourite for business travellers. Public transport is readily accessible, with the KLCC LRT station just a short walk away, providing convenient connections to other parts of the city.

Mandarin Oriental Kuala Lumpur is ideally suited for a variety of guests. Whether you're a family seeking a luxurious getaway, a couple on a romantic retreat, or a business professional attending a conference, the hotel caters to diverse needs with its range of facilities and services.

The style and atmosphere of Mandarin Oriental Kuala Lumpur are best described as sophisticated and refined. The hotel exudes an air of understated elegance, with its tastefully decorated interiors, attentive service, and tranquil ambience. It's a place where guests can relax, unwind, and indulge in the finer things in life.

Mandarin Oriental Kuala Lumpur

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Mandarin Oriental Kuala Lumpur

Featuring 629 rooms in total, Mandarin Oriental Kuala Lumpur offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Guests can choose from a variety of room types at Mandarin Oriental Kuala Lumpur, each designed to provide the utmost comfort and convenience. These include:

  • Deluxe Rooms: Spacious and well-appointed rooms with city views.
  • Club Rooms: Offering exclusive access to the Club Lounge with added benefits.
  • Suites: Luxurious suites with separate living areas and enhanced amenities.
  • Apartments: Fully furnished apartments ideal for extended stays.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

Expect a sophisticated and tranquil ambience at Mandarin Oriental Kuala Lumpur. The hotel is known for its impeccable service and attention to detail, creating a relaxing and enjoyable experience for all guests.

Mandarin Oriental Kuala Lumpur attracts a diverse range of guests, including international visitors, business travellers, and families. The hotel's central location and extensive facilities make it a popular choice for those seeking a convenient and luxurious stay in Kuala Lumpur.

While Mandarin Oriental Kuala Lumpur doesn't typically organise weekly activities or city tours directly, the concierge service is readily available to assist guests with arranging excursions and providing recommendations for exploring the city.

Guests are expected to adhere to standard hotel etiquette, including respecting quiet hours and maintaining a clean and tidy environment. The hotel promotes a culture of respect and consideration among its guests.

How to Get to Mandarin Oriental Kuala Lumpur

The nearest train station to Mandarin Oriental Kuala Lumpur is the KLCC LRT station, which is directly connected to the Suria KLCC shopping mall, located beneath the Petronas Twin Towers. From the station, it's a short, covered walk to the hotel entrance.

For taxi or ride-hailing users, simply provide the driver with the hotel name, Mandarin Oriental Kuala Lumpur, and the destination is easily located. The hotel has a dedicated drop-off area for taxis and ride-hailing services.

Mandarin Oriental Kuala Lumpur is within walking distance of many major attractions, including the Petronas Twin Towers, KLCC Park, and the Kuala Lumpur Convention Centre. The Bukit Bintang shopping district is also easily accessible by foot or via the LRT.

Food Near Mandarin Oriental Kuala Lumpur

Mandarin Oriental Kuala Lumpur offers a variety of dining options, including a breakfast buffet at its signature restaurant. Guests can also enjoy drinks and light meals at the hotel's bar and lounge.

While Mandarin Oriental Kuala Lumpur does not offer kitchen facilities for self-catering, there are numerous cafes, convenience stores, and restaurants within walking distance. Suria KLCC, located beneath the Petronas Twin Towers, offers a wide range of dining options, from fast food to fine dining.

Recommended cafes and restaurants near Mandarin Oriental Kuala Lumpur include Madam Kwan's (for Malaysian cuisine), Din Tai Fung (for Taiwanese dumplings), and various international restaurants within Suria KLCC.

Things to Do Around Mandarin Oriental Kuala Lumpur

The area surrounding Mandarin Oriental Kuala Lumpur is brimming with tourist attractions. The Petronas Twin Towers are a must-see, offering stunning views of the city from the Skybridge and observation deck. KLCC Park provides a green oasis in the heart of the city, perfect for a relaxing stroll.

Other nearby attractions include Aquaria KLCC, a world-class aquarium, and the Islamic Arts Museum Malaysia, showcasing Islamic art from around the world. For those interested in shopping, Bukit Bintang is a short taxi or LRT ride away.

An ideal itinerary for solo or group travellers might include a visit to the Petronas Twin Towers in the morning, followed by a walk through KLCC Park. In the afternoon, explore Aquaria KLCC or the Islamic Arts Museum Malaysia. In the evening, enjoy dinner at one of the many restaurants in Suria KLCC or Bukit Bintang.

Why Mandarin Oriental Kuala Lumpur is Popular Among Travelers

Mandarin Oriental Kuala Lumpur is popular among travellers for its luxurious accommodations, impeccable service, and prime location. Its proximity to major attractions, convenient access to public transport, and extensive facilities make it an ideal choice for both leisure and business travellers. The hotel's reputation for excellence and its commitment to providing a memorable guest experience also contribute to its popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for stunning vistas of the Kuala Lumpur skyline. Club rooms offer added benefits, such as access to the Club Lounge, which can enhance your stay.

When packing for your trip, be sure to include light, breathable clothing, as Kuala Lumpur has a tropical climate. Also, pack comfortable shoes for walking, as you'll likely be doing a lot of exploring.

English is widely spoken in Kuala Lumpur, so communication should not be a problem. However, learning a few basic Malay phrases can be helpful and appreciated by locals.

When staying in Kuala Lumpur, it's important to be aware of local customs. Dress modestly when visiting religious sites, and be respectful of local traditions. Tipping is not customary in Malaysia, but it is always appreciated for exceptional service.

Best Time to Stay at Mandarin Oriental Kuala Lumpur

The best time to visit Kuala Lumpur is during the shoulder seasons, from March to May and September to November. During these months, the weather is generally pleasant, with less rainfall and fewer crowds.

If you're planning to travel during peak periods, such as school holidays or major festivals, be sure to book your accommodation well in advance. Off-season travel can offer perks such as lower prices and fewer crowds, but be prepared for potentially wetter weather.

Kuala Lumpur hosts numerous events and festivals throughout the year. Consider planning your trip around events such as Thaipusam (January/February), Hari Raya Aidilfitri (dates vary), or the Malaysia Grand Prix (March/April) for a unique cultural experience.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Mandarin Oriental Kuala Lumpur

Others Mandarin Oriental Kuala Lumpur
Others

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Nightclub
  • Poolside bar

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Business centre
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Shops

Things to Do

  • Fitness center
  • Sauna
  • Spa

Kids and Pets

  • Babysitting with surcharge
  • CRIBS

Transportation

  • Airport transfer
  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center
  • Tennis

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mandarin Oriental Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Kuala Lumpur
629
Number of floors in Mandarin Oriental Kuala Lumpur
30
Another facilities in Mandarin Oriental Kuala Lumpur
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Mandarin Oriental Kuala Lumpur

Does the Mandarin Oriental, Kuala Lumpur provide a late check-out?
Yes, the Mandarin Oriental, Kuala Lumpur offers late check-out options, subject to availability. Guests are encouraged to inquire about late check-out during their stay, as it may depend on the hotel's occupancy levels. Additional charges may apply for late check-out, so it's advisable to confirm any fees with the hotel upon request.
Does the hotel provide early check-ins?
Yes, Mandarin Oriental, Kuala Lumpur offers early check-in options, subject to availability. If you wish to check in early, it is recommended to contact the hotel directly prior to your arrival to make arrangements. Please note that additional charges may apply for early check-ins, depending on the hotel's policy and room availability on the day of your arrival.
Is the Mandarin Oriental, Kuala Lumpur pet-friendly?
The Mandarin Oriental, Kuala Lumpur does not allow pets. Guests are advised to make alternative arrangements for their pets during their stay.
What is the cancellation policies?
The cancellation policies for Mandarin Oriental, Kuala Lumpur, may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation terms such as free cancellation up to a certain number of days before check-in, or non-refundable rates for discounted bookings. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on Traveloka. This information will be clearly outlined before you confirm your reservation.
Does the hotel provide a car park?
Yes, Mandarin Oriental, Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay.
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More Reviews from Other Guests in Mandarin Oriental Kuala Lumpur

9.2
Exceptional
From 898 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Mandarin Oriental Kuala Lumpur

Number of reviews per page
20
40
Top reviews
UMBREEN
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is perfect, and the staff go out of their way to accommodate you. We did experience a few issues with housekeeping, but they were resolved very quickly. Overall, a great stay
Ryonah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I can’t say enough good things about our experience at Mandarin Oriental KL. I was traveling with my very chatty 8-year-old son and every single staff member we interacted with was incredibly friendly, patient, and kind. They made both of us feel completely at home and welcomed from the moment we arrived. The location is unbeatable, right next to Suria KLCC and the iconic Petronas Twin Towers. The view from our room was stunning, especially at night when the towers lit up. The food was fantastic, and the overall atmosphere was calm, elegant, and very family-friendly. Thank you so much to everyone at the Mandarin Oriental for making this trip so special. You created a beautiful memory for my son and me. We’d absolutely stay here again if we return to Kuala Lumpur! 감사했어요! ありがとうございました!
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Vandana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is lovely and the location is great. You have the Petronas towers walking distance away as you walk through a shopping mall just next door! There’s also a food court in the mall with such a variety of foods. I would definitely recommend. This hotel.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is absolutely gorgeous with breathtaking views of the Petronas Twin Towers and downtown Kuala Lumpur. The staff is extrordinarily professional and friendly. We will definitely be staying here again and highly recommend!!
Frances
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Elegant design and decor hotel. Many options to dine in. Perfect location. All hotel employees were very kind, very helpful people. We want to go back.
Bernadette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

An excellent hotel in a great location. The staff were welcoming and helpful. The bar on 57 had fantastic views of the city and the Petronas Towers. Enjoyed our stay.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was not only a beautiful design with much attention to detail being paid to not only the aesthetics, but also the practicality of all areas. I do not have any accessibility requirements however it was nice to see that this was also considered in the design. The staff...well, they were also excellent. Very friendly, always greeting you and nothing was ever any trouble (but they had thought of everything anyway). I only had breakfast at the hotel but this was also excellent (variety and quality), with everything you could possibly want to eat! I really enjoyed my stay and I hope to go again one day.
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Aleksandr
icon-Business with Children
Business with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Disappointing Stay – Not Worth the Price Rooms are extremely outdated with worn-out furniture—definitely not what you’d expect at this price point. When we checked in, housekeeping had left someone else’s sock in the room. Even worse, the shower water was brown during half of our stay, and the only response from reception was to “wait.” No heads-up that breakfast wasn’t included—just an unexpected charge at checkout. After all this, I requested a simple 2-hour late checkout and was denied—only given 30 minutes—forcing us to walk around with our infant in 90°F heat. I’m done with this place and won’t be returning.
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david
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location and five star service throughput, this is a classy establishment and has a grand style. Location and facilities are good, great shopping and dining options available and close to Petronas towers however a tour would require booking in advance before your stay. The rooms are starting to look a little dated however all adds to the charm.
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Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and beautiful hotel. The rooms were spacious and in excellent condition. Comfortable beds. Staff was very helpful and friendly. Would definitely stay here again.
Mohamed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

On the whole quite satisfactory stay.
Brent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing position, great views.
stere
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel near the attractions side!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing hotel with very very helpful and kind staff. Very delicious breakfast and various authentic malay, chinese and international dinner possibilities in the hotel. Very clean rooms and amenities. Hote is situated in a very central and safe are. We were there with our 18 months babyboy and loved it.
Walter
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was amazing and convenient
Kevin
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel in great location.
Andrew
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wonderful hotel in the heart of the city. Right next to petronas towers. Staff went above and beyond to make our stay incredible.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Talk about a find! Upon further research ’the cheapest Mandarine Oriental’ in the world. This hotel and its staff were so lively, that within 5 hours we’d created an opportunity to come back again later in the year and booked again. From the glorious view of the city from the pool, the view of the Petronas Towers from our room (they upgraded us and gave us a 4 pm checkout with no hesitation upon arrival) to the tickets for the free drinks at Marini’s 57 next door (see pic)… we couldn’t fault this hotel. The staff couldn’t do enough for you and the MO Rewards app is definitely worth signing up to. Can’t wait to return.
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Datin sri Siti Haliza
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The best
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I liked everything and disliked nothing
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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