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  6. Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre

Hotel
41, Jalan Gaya, , Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88000
Lobby
Lobby
Bedroom
Bedroom
Bedroom
See all photos
Impressive
8.3/10
According to 37 guests
Brand new hotel. Good service -good breakfast
Abdullah S.
See all reviews
Based on 55 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Jesselton Point (Ferry to Tunku Abdul Rahman Marine Park)
(0.28 km)
Suria Sabah Shopping Mall
(0.29 km)
Signal Hill Observatory Tower
(0.32 km)
Gaya Street Sunday Market
(0.68 km)
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Review by Traveloka users
Review

Based on 37 reviews

8.3
Impressive
Fantastic
13
Very Good
14
Satisfying
6
Average
4
Poor
0
Cleanliness
Comfort
Meal
Location
Service
9.0
- Family vacation
Hotel good. but water heater is problem
4.5
Feel disappointed. Room without window. I pay around rm260 but room no windows. Toilet small bathroom small, stress with this price better go to another hotel like promenade. Small room.
9.7
- Family vacation
Brand new hotel. Good service -good breakfast
9.4
- Business travel
I like the new hotel, very welcoming, great location and helpful staffs! In the very centre of the city, very convenient. And the breakfast also is awsome. Recommended!
7.0
- Business travel
Breakfast needs major overhaul.
8.4
The service have improved compared to the last stay. Except they don't replenish the water. We booked for a king size bed but was given a twin bed. The superior room is not advisable to take if you have young children around. The toilet is small. Although the pool is small but the view from the top is nice.
9.6
- Family vacation
I found the service is excellent from the top management and all of staff in the hotel... Excellent.
5.8
Getting mid-room (view building/windows other room), bathroom too tiny, separate room with toilet, the toilet floor flat cause water flowed out due to no water barrier. There is a bedside bar, making it difficult to move (need to step on the bed to move-out) There are only 3 TV channels and WiFi unstable, anyhow, the poolside very nice/panorama, can see KK City Town/Island.
8.8
- Shopping & Culinary
awesome place to stay. great place, great staff, great food!
6.3
- Family vacation
The hotel is new but I don't think it's up to 4 star standard. The bellboy are not helpful. Even the housekeeper are not courteous. When I asked for new towels, they wanted to get back the used one and even checked in front of me. As If the towels are damaged. The housekeeper are not properly trained. They just open the guest room door without knocking. The check-in and check-out also took so long. We requested for baby cot but it's not available. The bathroom gets flooded when you shower. It does not drain well. And the breakfast is good but have limited choices. It is stated 100% smoke free hotel yet the carpet have very strong chemical smell. The TV channels are not set yet. The parking fees charged to the guest is very high too.
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Microwave
    • Refrigerator
    • Shower
    • TV
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • Things to Do
    • Fitness center
    • Outdoor pool
    • Spa
  • Accessibilty
    • Access friendly
  • Shuttle Service
    • Airport transfer with surcharge
  • Nearby Facilities
    • Shops
  • Connectivity
    • WiFi (surcharge)

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Staying at Mercure Kota Kinabalu City Centre (Opening November 2016) is a good choice when you are visiting Kota Kinabalu.

      The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 6.49 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Mercure Kota Kinabalu City Centre (Opening November 2016)

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Get precious and unforgettable moment during your stay at Mercure Kota Kinabalu City Centre (Opening November 2016).

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.