My Hotel @ KL Sentral

Hotels
8.1
/10
Very Good
3,270 reviews

What Guests Say About Their Stay

Distance To City Center (33)
Staff Friendliness (33)
Accessibility (31)
Bedroom (28)
Eva K. Y.
9.4
/ 10
I recently had the pleasure of staying at Hotel Kuala Lumpur Sentral, and I must say, it exceeded all my expectations! *Location:* The hotel is conveniently located near Kuala Lumpur Sentral, making it incredibly easy to access public transportation, including the MRT, LRT, and KLIA Ekspres. This made exploring Kuala Lumpur a breeze, with several attractions just a short ride away. *Accommodation:* The room I stayed in was spacious, clean, and well-appointed, offering breathtaking views of the city skyline. The bed was extremely comfortable, ensuring a restful night's sleep after a busy day of sightseeing. *Amenities:* The hotel offers excellent amenities, including a fitness center, a rooftop pool, and a restaurant serving a diverse range of delicious cuisine. I particularly enjoyed the breakfast buffet, which had a plethora of options to cater to various tastes. *Service:* The staff at Hotel Kuala Lumpur Sentral were courteous and attentive, always ready to assist with any requests. Their hospitality truly made my stay memorable. *Overall Experience:* Overall, my stay at Hotel Kuala Lumpur Sentral was fantastic, and I highly recommend it to anyone visiting Kuala Lumpur. Whether you're traveling for business or leisure, this hotel offers everything you need for a pleasant and enjoyable stay. - Feel free to adjust any details to fit your experience or specific features of your hotel!
Edo V.
9.4
/ 10
Nice hotel. Good view. Hotel staff are always friendly and helpful. Good job, Muruga. This guy always smiles. You make us very comfortable.
Ginaleen C.
10.0
/ 10
The price is very affordable, and the room is clean and not stinky at all. The location is just meters away from the mall and LRT/MRT stations, and there are stores, banks, and restaurants nearby.
Dumsoy J.
9.7
/ 10
very nice hotel clean and nice room, and specially near to all station easy to going somewhere. that's why I like this hotel. and also the staff very friendly.
CHONG L. L.
8.8
/ 10
Nice, clean, quiet and friendly staffs. Very convenient and near to NU sentral. Walking distance. Love it. Will come back again next time
In the Area
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No 51-53 Jalan Thambipillay, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at My Hotel @ KL Sentral is a good choice when you are visiting KL Sentral. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around My Hotel @ KL Sentral

No 51-53 Jalan Thambipillay, KL Sentral, Kuala Lumpur, Malaysia, 50470
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Overview of My Hotel @ KL Sentral

My Hotel @ KL Sentral offers a blend of modern comfort and urban convenience in the heart of Kuala Lumpur's transportation hub, KL Sentral. The hotel's design is sleek and contemporary, creating a welcoming atmosphere for both business and leisure travellers. Situated within easy reach of major corporate offices, shopping centres, and cultural attractions, My Hotel @ KL Sentral provides a strategic base for exploring the city. The surrounding neighbourhood is a vibrant mix of commercial activity and residential charm, offering a diverse range of dining and entertainment options.

With direct access to the KL Sentral transportation hub, guests can effortlessly connect to Kuala Lumpur International Airport (KLIA) via the KLIA Ekspres train, as well as access other parts of the city via the MRT, LRT, and monorail lines. This unparalleled connectivity makes My Hotel @ KL Sentral an ideal choice for those seeking convenience and accessibility. The hotel distinguishes itself through its commitment to providing comfortable accommodation at an affordable price, ensuring a seamless and enjoyable stay for all guests.

My Hotel @ KL Sentral

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

My Hotel @ KL Sentral Facilities

Featuring 100 rooms in total, My Hotel @ KL Sentral offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring the city with friends, My Hotel @ KL Sentral's facilities cater to a variety of needs. Families will appreciate the spacious rooms and convenient access to nearby attractions, while digital nomads can take advantage of the high-speed Wi-Fi and comfortable workspaces. Groups can enjoy the communal areas and easy access to public transport, making it simple to explore Kuala Lumpur together. Leisure travellers will find the hotel a relaxing retreat after a day of sightseeing.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences such as a mini-fridge, coffee/tea making facilities, and a flat-screen TV ensure a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at My Hotel @ KL Sentral

Expect a vibrant yet relaxed ambience at My Hotel @ KL Sentral. The mornings are typically bustling with guests preparing for their day, while evenings offer a quieter atmosphere, perfect for unwinding after a busy day of exploring or working. The common spaces are designed to encourage interaction and relaxation, providing comfortable seating areas and a welcoming environment.

While specific tours may vary, the hotel staff can often provide information on local attractions and assist with booking day trips. Insider tips include familiarising yourself with the KL Sentral transportation hub upon arrival to navigate the city with ease. Be mindful of local customs and etiquette, such as dressing respectfully when visiting religious sites. The check-in process is typically straightforward, with friendly staff available to assist with any queries.

How to Get to My Hotel @ KL Sentral

My Hotel @ KL Sentral is exceptionally well-connected due to its location within KL Sentral. Kuala Lumpur International Airport (KLIA) is easily accessible via the KLIA Ekspres train, offering a direct and efficient connection. The journey typically takes around 30 minutes. There are also affordable bus connections to the city centre and other parts of Kuala Lumpur from KL Sentral. The MRT, LRT, and monorail lines provide convenient access to various attractions and neighbourhoods throughout the city.

Food Near My Hotel @ KL Sentral

Many hotels in the area provide breakfast options, and My Hotel @ KL Sentral is likely to offer a similar service. Check with the front desk for details on breakfast availability and timings. While kitchen or self-catering options may be limited within the hotel itself, the surrounding area boasts a wide array of cafs, restaurants, and convenience stores.

For a taste of local flavours, try nasi lemak (coconut rice with sambal, anchovies, and peanuts) or roti canai (a type of flatbread served with curry). Budget-friendly options include street food stalls and local eateries, while mid-range restaurants offer a more refined dining experience. Convenience stores are readily available for snacks and drinks.

Things to Do Around My Hotel @ KL Sentral

Located in KL Sentral, My Hotel @ KL Sentral provides easy access to numerous attractions. A short train ride will take you to iconic landmarks such as the Petronas Twin Towers and the KL Tower. Explore the vibrant Bukit Bintang shopping district or immerse yourself in the cultural heritage of Merdeka Square.

Consider a one-day itinerary focusing on walkable highlights, such as the National Museum and the Islamic Arts Museum. For a two-day extended stay, venture further afield to explore the Batu Caves or visit a nearby theme park. In the evenings, experience the lively atmosphere of a local night market or enjoy a rooftop bar with stunning city views.

Why My Hotel @ KL Sentral is Popular Among Travellers

My Hotel @ KL Sentral is particularly popular among travellers due to its unbeatable convenience and affordability. Its prime location within KL Sentral makes it an ideal base for exploring Kuala Lumpur and beyond. Repeat visitors often appreciate the hotel's comfortable rooms, efficient service, and easy access to transportation.

The value-for-money proposition is a key draw, offering comfortable accommodation without breaking the bank. The hotel's central location also provides unique opportunities to experience the city's diverse culture and attractions.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for an enhanced experience. Pack light, breathable clothing suitable for the tropical climate, and don't forget essential adaptors for your electronic devices. Be aware of local customs and etiquette, such as removing your shoes when entering religious sites.

The most common languages spoken are Malay and English, so communication should be relatively easy. However, learning a few basic Malay phrases can be helpful and appreciated by locals. Always be mindful of your belongings and surroundings, especially in crowded areas.

Best Time to Stay at My Hotel @ KL Sentral

The best time to stay at My Hotel @ KL Sentral depends on your preferences and budget. The peak season typically falls during school holidays and major festivals, such as Hari Raya and Chinese New Year. During these times, prices may be higher, and the city may be more crowded.

The off-peak season, usually between March and May, and September and November, offers a quieter and more affordable travel experience. The weather in Kuala Lumpur is generally hot and humid year-round, but these months tend to have slightly less rainfall. Consider planning your trip around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

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All facilities in My Hotel @ KL Sentral

Lobby My Hotel @ KL Sentral
Lobby
Exterior My Hotel @ KL Sentral
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Tours

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe
  • Hot breakfast
  • Vegetarian meal

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Transportation

  • Airport transfer
  • Limited parking
  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Connectivity

  • Free WiFi

Business Facilities

  • Photocopier

Accommodation Policy & General Information in My Hotel @ KL Sentral

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

-

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at My Hotel @ KL Sentral
100
Number of floors in My Hotel @ KL Sentral
5
Another facilities in My Hotel @ KL Sentral
Bellhop, Concierge, Money changer, Doorman, Early Check-in

Frequently asked question in My Hotel @ KL Sentral

What are available facilities at My Hotel @ KL Sentral?
There are top facilites at My Hotel @ KL Sentral such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at My Hotel @ KL Sentral?
The standard check-in time at My Hotel @ KL Sentral is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Hotel @ KL Sentral provide breakfast?
Yes, My Hotel @ KL Sentral provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does My Hotel @ KL Sentral have?
My Hotel @ KL Sentral is a 3.0-star hotel.
How many floors does My Hotel @ KL Sentral have?
My Hotel @ KL Sentral has 5 floors.
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More Reviews from Other Guests in My Hotel @ KL Sentral

Overall Ratings & Reviews My Hotel @ KL Sentral

Traveloka (2,899)
Other sources (371)
8.3
Very Good
From 2,899 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.6

Location

8.8

Service and Facilites

8.1

People often mention about My Hotel @ KL Sentral
All
Distance to City Center (27)
Room Space (27)
Staff Friendliness (26)
Bedroom (26)
Accessibility (24)
Bathroom (24)
Hotel Area (24)
Surroundings (21)
Ambiance (20)
Check-in/out Time (18)
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Traveler Reviews My Hotel @ KL Sentral

Number of reviews per page
20
40
Customer reviews
M***M
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Within a 5-minute walk from NU Sentral
1 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good and will be back. Close to everywhere.
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1 people find it helpful
Z***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Just for sleeping at night, the AC is cold, there is a TV but I didn't have time to watch it, the bathroom is clean, there is a bidet, water heater, there are lots of food stalls & minimarts around, it's worth it for the cheap price.
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jemi a. r.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Budget hotel but good services, nearby KL Sentral, many kedai mamak around here.
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Friendly staff, good amenities for the price. Comfortable and clean rooms with a nice view from the window.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The hotel staff is polite and friendly. The hotel is located within walking distance of NU Mall KL Sentral and KL Sentral Station. There's no water dispenser for refilling tumblers or ironing clothes
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S***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good for the stay and so recommend
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Sintong B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Best best best the best to you all
1 people find it helpful
Jonifan K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
There are rooms for 4 people. The cost is cheaper.
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Brendon Y.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 18 week(s) ago
I have been staying at Myhotel KL Sentral for more than 5 times since 2022 until now. And, this is the WORST EXPERIENCE that I ever had. I had booked a room for two person for 4 nights this time. On the first night, the room given to me (310) had a malfunction air condition, which did not cool despite at 16C for more than 30 minutes. I complained and they shifted me to another room (207) which can house 3 pax. This room has a good functioning air cond. On the night, the receptionist (Mr Siva) informed me that I might need to change to room 310 once they had serviced the air cond. I said OK. The next day, when I asked a new receptionist (unknown name) if the air cond of room 310 had been serviced, he said not yet and I can stay at 207 until I check out on 2nd Aug. However, on 31st July (3rd day of stay), when I was rushing at 1030am for an appointment, a new receptionist (a girl) told me that I had to check out of the room 207 now (as they have new guests coming in) . I was furious and angry at her. Firstly, the hotel did not inform me earlier that I had to check out from room 207 and to enter room 310. I am OK for this moving back. The problem is they DID NOT COMMUNICATE to me earlier. She and the manager apologised to me profusely, but I told them I am rushing and could only do so after 3-4pm. They said OK to me. When I returned to the hotel at 4pm, the a new receptionist (Mr Siva) met me and informed that I could stay in the room 207 until my check out on 2nd Aug. He again apologized for the miscommunication among the team members. I would like to thank Mr Siva for his professionalism and being calm in diffusing the tension. p/s: Pls choose room wisely and avoid rooms with the numbers ending with even numbers (2,4,6,8,10,12..) as the air cond is often malfunction due to branding issue.
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4 people find it helpful
B***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
That was a beautiful holiday!!! The staff is kind and helpful 🤙🏻
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel is clean, the service is good, for non-Malaysian tourists there is a tax of 10RM/night, the room is small but according to the price, the toilet is clean with a heater and shower, clean towels, about 5 minutes to KL Sentral and 3 minutes to Nu Sentral Mall.
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2 people find it helpful
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 31 week(s) ago
Standard and decent hotel. Staff are quite friendly.
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1 people find it helpful
p***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 32 week(s) ago
Maybe it’s just my experience, because other customer seems to be happy. So no offense please. Firs thing first, the building pict isnt the most current picture. Second, you have to aware there are 2 almost identical name. My hotel @KL sentral and My hotel @sentral. For my hotel @KL sentral, your room could possibly located beside the administration lobby where you check in/out. This feels so insecure for me because i love calling for operator asking for services or questions. Or going downstairs to ask them privately. In my case, if you have any urge or emergency, you have to get out of the building, on to the sidewalk, and get in to the other building. First experience of this concept. Your key would be the lock to the door’s access btw, and the phone in the room is off. My room is completety an awkward version. Totally different from the picture, where you’re showed cupboards beside the bed. And spaces to move. For a standard room. My room is absolutely below standard. It was a war, not a struggle anymore, to fit 2 open luggage in to the room. The bathroom is quite good, with clean toilet, warm water shower, clean white tiles. But as some reviewers have said, ants are everywhere. And eventhough you dont see it, check your snack or your food.
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5 people find it helpful
Le Minh D. P.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 33 week(s) ago
The location is right in the center, very close to NU Sentral station so it is very convenient to walk around. The room is spacious but the bathroom is still simple. But I mostly go out all day, only come back to rest at night, so with the price quite cheap, I don't ask for too much.
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2 people find it helpful
m***d
icon-origin-TRAVELOKA
5.9
/10
Reviewed 33 week(s) ago
The receptionist should be more friendly and properly give directions to customers.
2 people find it helpful
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
I've been to this hotel twice but always get a different building. What's the difference between the same building? The AC is not cool enough.
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3 people find it helpful
Eva K. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 34 week(s) ago
Improve the cleanliness of the room. Yesterday I found the bedcover smelled like it hadn't been changed by the previous guest.
4 people find it helpful
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Jonatan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 37 week(s) ago
Strategic location, near LRT station and terminal.
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1 people find it helpful
G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 37 week(s) ago
Convenient. The room is clean and I was given a free upgrade.
2 people find it helpful
Number of reviews per page
20
40

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Lobby 4 My Hotel @ KL Sentral

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews My Hotel @ KL Sentral

Traveloka (2,899)
Other sources (371)
8.3
Very Good
From 2,899 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.6

Location

8.8

Service and Facilites

8.1

People often mention about My Hotel @ KL Sentral
All
Distance to City Center (27)
Room Space (27)
Staff Friendliness (26)
Bedroom (26)
Accessibility (24)
Bathroom (24)
Hotel Area (24)
Surroundings (21)
Ambiance (20)
Check-in/out Time (18)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews My Hotel @ KL Sentral

Number of reviews per page
20
40
Customer reviews
M***M
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Within a 5-minute walk from NU Sentral
1 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good and will be back. Close to everywhere.
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1 people find it helpful
Z***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Just for sleeping at night, the AC is cold, there is a TV but I didn't have time to watch it, the bathroom is clean, there is a bidet, water heater, there are lots of food stalls & minimarts around, it's worth it for the cheap price.
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jemi a. r.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Budget hotel but good services, nearby KL Sentral, many kedai mamak around here.
Find this review helpful?
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Friendly staff, good amenities for the price. Comfortable and clean rooms with a nice view from the window.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The hotel staff is polite and friendly. The hotel is located within walking distance of NU Mall KL Sentral and KL Sentral Station. There's no water dispenser for refilling tumblers or ironing clothes
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S***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good for the stay and so recommend
Find this review helpful?
Sintong B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Best best best the best to you all
1 people find it helpful
Jonifan K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
There are rooms for 4 people. The cost is cheaper.
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Brendon Y.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 18 week(s) ago
I have been staying at Myhotel KL Sentral for more than 5 times since 2022 until now. And, this is the WORST EXPERIENCE that I ever had. I had booked a room for two person for 4 nights this time. On the first night, the room given to me (310) had a malfunction air condition, which did not cool despite at 16C for more than 30 minutes. I complained and they shifted me to another room (207) which can house 3 pax. This room has a good functioning air cond. On the night, the receptionist (Mr Siva) informed me that I might need to change to room 310 once they had serviced the air cond. I said OK. The next day, when I asked a new receptionist (unknown name) if the air cond of room 310 had been serviced, he said not yet and I can stay at 207 until I check out on 2nd Aug. However, on 31st July (3rd day of stay), when I was rushing at 1030am for an appointment, a new receptionist (a girl) told me that I had to check out of the room 207 now (as they have new guests coming in) . I was furious and angry at her. Firstly, the hotel did not inform me earlier that I had to check out from room 207 and to enter room 310. I am OK for this moving back. The problem is they DID NOT COMMUNICATE to me earlier. She and the manager apologised to me profusely, but I told them I am rushing and could only do so after 3-4pm. They said OK to me. When I returned to the hotel at 4pm, the a new receptionist (Mr Siva) met me and informed that I could stay in the room 207 until my check out on 2nd Aug. He again apologized for the miscommunication among the team members. I would like to thank Mr Siva for his professionalism and being calm in diffusing the tension. p/s: Pls choose room wisely and avoid rooms with the numbers ending with even numbers (2,4,6,8,10,12..) as the air cond is often malfunction due to branding issue.
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4 people find it helpful
B***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 22 week(s) ago
That was a beautiful holiday!!! The staff is kind and helpful 🤙🏻
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel is clean, the service is good, for non-Malaysian tourists there is a tax of 10RM/night, the room is small but according to the price, the toilet is clean with a heater and shower, clean towels, about 5 minutes to KL Sentral and 3 minutes to Nu Sentral Mall.
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2 people find it helpful
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 31 week(s) ago
Standard and decent hotel. Staff are quite friendly.
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1 people find it helpful
p***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 32 week(s) ago
Maybe it’s just my experience, because other customer seems to be happy. So no offense please. Firs thing first, the building pict isnt the most current picture. Second, you have to aware there are 2 almost identical name. My hotel @KL sentral and My hotel @sentral. For my hotel @KL sentral, your room could possibly located beside the administration lobby where you check in/out. This feels so insecure for me because i love calling for operator asking for services or questions. Or going downstairs to ask them privately. In my case, if you have any urge or emergency, you have to get out of the building, on to the sidewalk, and get in to the other building. First experience of this concept. Your key would be the lock to the door’s access btw, and the phone in the room is off. My room is completety an awkward version. Totally different from the picture, where you’re showed cupboards beside the bed. And spaces to move. For a standard room. My room is absolutely below standard. It was a war, not a struggle anymore, to fit 2 open luggage in to the room. The bathroom is quite good, with clean toilet, warm water shower, clean white tiles. But as some reviewers have said, ants are everywhere. And eventhough you dont see it, check your snack or your food.
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5 people find it helpful
Le Minh D. P.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 33 week(s) ago
The location is right in the center, very close to NU Sentral station so it is very convenient to walk around. The room is spacious but the bathroom is still simple. But I mostly go out all day, only come back to rest at night, so with the price quite cheap, I don't ask for too much.
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2 people find it helpful
m***d
icon-origin-TRAVELOKA
5.9
/10
Reviewed 33 week(s) ago
The receptionist should be more friendly and properly give directions to customers.
2 people find it helpful
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
I've been to this hotel twice but always get a different building. What's the difference between the same building? The AC is not cool enough.
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3 people find it helpful
Eva K. Y.
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Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 34 week(s) ago
Improve the cleanliness of the room. Yesterday I found the bedcover smelled like it hadn't been changed by the previous guest.
4 people find it helpful
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Jonatan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 37 week(s) ago
Strategic location, near LRT station and terminal.
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1 people find it helpful
G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 37 week(s) ago
Convenient. The room is clean and I was given a free upgrade.
2 people find it helpful
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