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  5. Sentul(20 hotel)
  6. New Cloud Hotel

New Cloud Hotel

Hotel
376, Jalan Ipoh, Batu 2 1/2, Sentul, Kuala Lumpur, Kuala Lumpur, Malaysia, 51200
Exterior / Building
Lobby
See all photos
Based on 1 traveler reviews
AC
Parking
24-Hour Front Desk
WiFi

Nearby attractions
Sentul Station
(0.62 km)
Titiwangsa Station
(1.13 km)
Sentul Timur LRT Station
(1.36 km)
Putra MRT
(1.48 km)
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Based on
1 reviews
Rating
Rooms
Service
Cleanliness
Review from
Business0
Couples1
Solo travel0
Family0
Friends getaway0
Rating Result
Very Bad
1
Bad
0
Average
0
Very Good
0
Extraordinary
0
Maggie A
This hotel is definitely the definition of HORRIBLE; stay away from it!
I am so glad I can review this hotel, to help people avoid the same mistake I made. This hotel was a nightmare. NOTHING was right!! Summary: I had to use cockroach powder because the room was full of cockroaches, I had to change 3 rooms, everything was dirty, small, smelly, people smoke all over the place, extremely bad WIFI. Please READ the whole story and you'll know what you have to do. We stayed there 5 nights and every single day there was something wrong. 1s day, we check-into a room full of cockroaches and low WIFI signal and no good AC, so we asked them to change the room for us. We went to the 3rd floor, where the room was better but we couldn't sleep at night because of other guests there. A room full of 7 people decided to party around 2 AM and roam the corridors, but they apparently stayed there for 4 months so the management couldn't tell them anything. 2nd day we moved to another room on the 2nd floor. First night we caught some sleep, then the 3rd night the WIFI stopped working. We had to CHANGE their router with ours. Can you believe a guest had to change the wifi router in a hotel so they can get some decent wifi? 3rd night a guy from the hotel's night service team started DRILLING HOLES in a wall at 12:00 AM, I got so angry I went to talk to him and well, shout. What kind of people do that? How can anyone in this entire world think that is ok to do that at night????? 4th nigh- it was better, but the washing machines they use for cleaning the bed sheets worked the whole night, making it difficult as well, and people going up and down with the elevator made it worse, because their elevator has that "ding dong" sound on. the 5th night- The WIFI was already messed up for good, we had to go to coffee shops just to not die of boredom or anger. The next day? WE ASKED FOR OUR MONEY BACK and we left that poor excuse for a hotel. Who gave these people license for this business? The only OKish thing was their willing to help, but how can you help if everything is messed up? Fix everything before you accept guests. This experience and this hotel was an insult. **** And a piece of advice for the owner: HIRE A FEW WOMEN Maybe it makes a difference, maybe it gives everything a twist.
Couples - Sep 6, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • Separate shower and tub
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Room service
    • WiFi in public area
  • General
    • AC
    • Family room
    • Smoking area
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Accessible parking
  • Hotel Services
    • 24-hour Receptionist

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
New Cloud Hotel is a hotel in a good neighborhood, which is located at Sentul.

The hotel is located only 0.62 km away from Sentul Station.

Not only well positioned, but New Cloud Hotel is also one of hotels near the following Sentul Station within 0.62 km and Titiwangsa Station within 1.13 km.

About New Cloud Hotel

For you, travelers who wish to travel comfortably on a budget, New Cloud Hotel is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at New Cloud Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at New Cloud Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

New Cloud Hotel is a wise choice for travelers visiting Sentul.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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