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One Pacific Hotel and Serviced Apartments

177, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING One Pacific Hotel and Serviced Apartments
LOBBY One Pacific Hotel and Serviced Apartments
LOBBY One Pacific Hotel and Serviced Apartments
BEDROOM One Pacific Hotel and Serviced Apartments
LOBBY One Pacific Hotel and Serviced Apartments
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8.7 Impressive
From 3,404 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Nice budget hotel. very spacious. so close with Loh guan lye hospital. you only need to cross the road. very recommended for those who want to visit LGL hospital. clean and nice service. it has 7/11 next to the hotel and pharmacy.
Fenny K.
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24-Hour Front Desk
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Location Info

177, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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Available Room Types in One Pacific Hotel and Serviced Apartments

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Per Night
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Wed, 22 Mar 2023
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 3,404 reviews
Very Good
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strategic location (33)
friendly staffs (34)
clean room (73)
near hospital (5)
great cleanliness (3)
tasty breakfast (4)
comfortable room (1)
tasty food (6)
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Felita T. W.
/ 10
14 Mar 2023
Couple times stay here, still clean and comfy.

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Felita S.
/ 10
08 Mar 2023
Been visiting this hotel many times whenever we visit Penang and had always enjoyed it. 1. Clean and spacious room & toilet. 2. Delicious breakfast although sadly it 's no longer buffet style (potato wedges in English breakfast is the best) 3. Strategic location. Next to it got a place that sells good pork & duck chicken rice. 4. Friendly services and workers.

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Dame M.
/ 10
26 Jan 2023
This is my third stay at this hotel even too expensive because this hotel close to the hospital and there are many culinary here.

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This is a private profile
/ 10
02 Jan 2023
I love this hotel so much, the staff and receptionist was very helpful, hotel room was big and spacious, bathroom very nice, love this so much, I will recommend this to my families and friends, really falling in love with this hotel, I was very pleased when stay at this hotel, very comfortable.

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goei h. k.
/ 10
25 Nov 2022
Clean, nce room, fiendly and helpful staff.

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Erwin B.
This is a private profile
/ 10
19 Nov 2022

2 people found this helpful

goei h. k.
/ 10
03 Nov 2022
Hotel Clean and staff helpful, recommendedfor any patient who want to go to hospital.

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/ 10
29 Oct 2022
For improvement: sofas for sitting in the lobby are filthy and need replacement.

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goei h. k.
/ 10
19 Oct 2022
Very clean and good service, outside hotel have store and apotik, near to restaurant also.

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Tony T.
/ 10
28 Sep 2022
Great hotel with average priced, near the hospital that we are visiting. Well worth it.

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Accommodation Policies
Check-in/Check-out Time
From 15:00
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
General Check-in Instructions
A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Local Government Fee per room per night (imposed by Penang Government starting from 1st June 2014). This fee is not included in room rates. Hotel converted into Smoke-Free premise from April 2017. Smoking is strictly prohibited in hotel premises (room, lobby, cafe, function room, etc). Alternatively, a designated smoking area will be provided in front of the hotel for smoking guests. You may be required to present valid government-issued identification at check-in, along with credit card/cash to cover the incidentals and deposits. All special requests such as additional car park, early check-in, late check-out, non-smoking room, etc., are strongly subject to availability & cannot be guaranteed. You are encouraged to contact the hotel at least 24 hours before arrival for the special requests. Hotel may charge you an additional fee of MYR 100.00nett for each extra person after reserves room’s maximum occupancy. Extra Bed it's available with charges. Any availability of extra bed or baby crib is subject to availability.
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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Hotel Description

One Pacific Hotel and Serviced Apartment presents a comfort and cozy stay to the guests. This 3-star hotel offer business and leisure trip more relaxing and affordable. One Pacific Hotel and Serviced Apartment was built at No.177 Jalan Macalister, Georgetown, Penang. It is situated in the heart of Georgetown, within easy access to many tourists’ destinations and city major landmarks. You will make a tour to nearby tourists destinations while enjoy hotel facilities and activities provided. There are a total of five main types of room provided to the guests. Each room is well-equipped with basic room facilities, modern amenities and extra features that are uniquely designed for specific rooms. This hotel offer guests an unforgettable elegant dining experience at its main in-hotel restaurant. With its strategic location, convenient and comfort make One Pacific Hotel and Serviced Apartment a perfect hotel to stay when you are in Penang.

How to get to One Pacific Hotel and Serviced Apartment

Guests can board flight to the nearest airport, Penang International Airport at Bayan Lepas, about 18 km from hotel. If you travel from Kuala Lumpur you can board Malaysia Airlines, Air Asia and Malindo Air to Penang International Airport where the flights fly to Penang regularly. From airport you need to get a taxi to reach the hotel where the journey from airport to the hotel will only take 26 minutes drive away. You also can take ferry which caters for both passengers and vehicles. You can take ferry from George Town Ferry Terminal or Kuah Ferry Terminal Langkawi to Pangkalan Sultan Abdul Halim Ferry Terminal Butterworth. If you plan to drive, you can use North South Expressway and the journey from Kuala Lumpur is about 3 hour 34 minutes’. Train is another option to get to the hotel. You can take ETS train from Kuala Lumpur Station Sentral to Butterworth Railway Station. The journey takes approximately 27 minutes’ drive from the station to the hotel.

Different Types of Rooms in One Pacific Hotel and Serviced Apartment

One Pacific Hotel and Serviced Apartment has a total of 90 stylish bedrooms designed with comfort and cozy stay. There are 5 types of rooms provided to the guests include Standard Room, Executive Room, Deluxe Room, Family Quad and Deluxe 2 Bedroom Apartment.

Standard Room is a cozy unit with a total area of 269sqft with a street view. The room provides King Bed or Twin Bed that can accommodate maximum for two people. In the room you can find LED flat screen TV, safety box, comfortable leather sofa, mini fridge and attached bathroom

Executive Room is a spacious unit with a total area of 355sqft with a King Bed or Twin Bed. The room is suitable for 2 people and extra bed to accommodate additional 1 person. Some of the room amenities include LED TV, sofa, mini fridge, working desk and attached bathroom.

Deluxe Room is a deluxe and spacious unit with a total area of 377sqft, equipped with King Bed or Twin Bed. The room is perfect for 2 people with additional 1 people to stay. Some of the amenities include air-conditioned, LED TV, safety box and attached bathroom.

Family Squad is a spacious room with additional comfort of 350sqft. The room is furnishing with 2 Queen Beds make it comfortably for 4 people to stay. Extra bed is available for additional 1 people. Some of the room amenities include LED TV, sofa, complimentary in room mineral water, tea and coffee.

Deluxe 2 Bedroom Apartment is a spacious apartment unit with a living area, kitchenette, 2 bedrooms and 2 attached bathrooms with a total area of 753sqft. The spacious room makes it perfect for 4 adults and 1 kid to stay with 1 King Bed and 2 Single Beds.

Restaurants and Cafes in One Pacific Hotel and Serviced Apartment

Guests may experience an elegant dining and have favorite dishes with special cuisine at One Pacific Hotel dining main in-hotel restaurant. The restaurant decor reflects a contemporary atmosphere offering casual dining with local, Asian and Continental delights. Located on the ground floor, guests can savor the dishes with a panoramic view of the city. Its operating hours begin at 6.30 am until 11.00 pm. Guests also can relax with friends and family at coffee shop at the corner.

Facilities and Activities in One Pacific Hotel and Serviced Apartment

The great services and facilities provided to the guests include free Wi-Fi in the room and public area, a 24 hour front desk, pharmacy, corner shop, coffee shop, laundry facilities, wheelchair friendly and taxi services. There's also free self-parking, along with the convenience of airport pick-up service. Flat-screen TVs with satellite channels are featured in all 90 rooms, and you can enjoy coffee/tea makers, free water, and safety boxes. Additionally, hairdryers, desks, and free toiletries are available. There are some additional activities provided where guests can relax and unwind at the coffee shop and join the tours to nearby tourist’s attractions.

Interesting Places near One Pacific Hotel and Serviced Apartment

Pinang Peranakan Mansion - Pinang Peranakan Mansion was built at the end of the 19th century. This grand mansion houses have more than 1,000 antiques and collectibles, and you will notice gorgeous Asian lacquer ware boxes and trays, Chinese prints, and antique European furniture as you stroll through the grand entrance hall.

AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Public Facilities
  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV
Food and Drinks
  • A la carte dinner
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet lunch
Hotel Services
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours
  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service
  • AC
  • Family room
  • Non-smoking room
  • Smoking area
  • Disabled access friendly
  • Accessible path of travel
  • Wheelchair accessible
Business Facilities
  • Conference room
  • Meeting facilities
  • Photocopier
Shuttle Service
  • Airport transfer (surcharge)
  • Airport transfer
  • Free WiFi
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Most commonly asked questions about One Pacific Hotel and Serviced Apartments

What are available facilities at One Pacific Hotel and Serviced Apartments?

There are top facilites at One Pacific Hotel and Serviced Apartments such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at One Pacific Hotel and Serviced Apartments?

The standard check-in time at One Pacific Hotel and Serviced Apartments is starting from From 15:00 while the latest check-out time is at Before 12:00

Does One Pacific Hotel and Serviced Apartments provide breakfast?

Yes, One Pacific Hotel and Serviced Apartments provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

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