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  6. One Pacific Hotel and Serviced Apartments

One Pacific Hotel and Serviced Apartments

No 177, Jalan Macalister, Pulau Pinang, Malaysia, 10400
Exterior / Building
8.8/10Very Good
According to 483 guests
Clean, friendly staff big room and still new
Johan J.
See all reviews
Based on 46 traveler reviews

Nearby attractions
Loh Guan Lye Specialist Centre
(0.16 km)
Island Hospital
(0.52 km)
Gleneagles Medical Centre
(0.79 km)
(1.40 km)
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Review by Traveloka users
Very Good

297 Traveloka customers have stayed in this hotel and given reviews:

Nice hotel and the staff have a great hospitality.
Spacious room with a good location
Very good service, the room is big. A little bit far to food court but it didn't matter to me.
Good location, walking distance to many street food stalls and clean. WiFi speed need to be increased.
Good hotel, great location. Staff is friendly
A nice room and good location.
Will come back again to this hotel
Basically the hotel is good. However, there are several issues with the service, such as: 1. The receptionist ask 6 MYR during check in for Penang Heritage donation without any receipt; 2. The reception ask 2 MYR for government tax during check out 3. The room service did not clean up the room clearly.
Overall hotel is new and clean. Breakfast on taste wise still room to improve.
All the staffs from cleaning service, OB, receptionist are very kind, helpful and full of smiles.
Based on
46 reviews
Review from
Solo travel1
Friends getaway7
Rating Result
Very Bad
Very Good
Nice and spacious hotel in Georgetown, Penang
We did a walk-in check-in into this hotel because we had some issues with a different accommodation. The counter staffs are very polite and helpful. Stayed for three days and two nights. We got a deluxe room and a 2-bedroom suite. The rooms are clean and spacious, and the furnishing looks very new. There isn't much facilities within the hotel except that there is a cafe on level 1. But we need a comfortable place for the night only, so we are not too bothered by the lack of other facilities. There is a convenience store and a pharmacy on the ground level just outside the hotel lobby which makes it convenient if you need to get any items during your stay. Parking at the basement is limited, but there is some open air carpark space just behind the hotel. We like the place because it is quite near Jalan Penang where we can find the wet markets, night markets and walk about for the street food and shopping, and it is also quite near Gurney Drive. It is almost right in the middle of these two favourite tourist spots. Do take note that if you drive, turning into the hotel from Gurney Drive maybe a challenge as after you make a left turn into Jalan Macalister, you need to quickly keep right before you can turn in to the hotel on the right.
Family - Jun 19, 2017
Nice and spacious room
Basically this is still consider a very new hotel. This round I stay in this hotel is not for travel, but due to need to take care of my family member in Loh Guan Lye Specialist. I stay in deluxe executive room, the room actually very suitable for 2 children and 2 adult, spacious and clean. If you drive car, they have car park in front, behind and also basement. Although this is not a high class hotel, but mini bar with 4 tins of can drink are Free (for the first day which I feel is very nice). Food for breakfast and lunch not a problem, just beside have kopitiam food stall, chicken rice, char kuey tiao, wan tan mee, etc. But dinner the nearest restaurant will be in front of Loh Guan Lye specialist (old wing). Or you may walk to the place that fill with all the Penang food area, this need to walk about 20 minutes. (Walk out of hotel, turn right walk straight for 20 minutes) Overall, nice hotel, spacious and clean. The only things that need to improve for this hotel is the booking system which only able to book in front of front desk. It will be better if can booking online or by phone.
Family - Jun 13, 2017
Tri H
Clean. Cozy. Friendly
Friendly n helpful staff. Strategic place especially if u want to go to loh guan lye hospital ( opposite the hotel) We take the 2 bed rooms apt. They give mineral water. Tea n coffee as complimentary. The room has refrigerator n microwave. But the tv only one. At the living room. No tv at the bedroom. Overall this budget is highly recommended
Friends getaway - May 17, 2017
Jarujan S
Penang trip
3nights 4 days in Penang and we were stay in this hotel. The hotel is good location not far from New Lane hawker food, 7/11 shop at ground floor also pharmacy. Lobby is convenience, nice receptionist always help and give suggestion. our room is clean and comfortable just a bit noise from corridor when people walk pass or open the room or even talking. Breakfast is average no satisfied coz not so variety and one day they stop service an egg due to many guest. Overall good service both housekeeping and reception, we had enjoy stay on this trip.
Couples - May 16, 2017
Terence M
Excellent Hotel for the price
Stayed 3 night at the hotel, you cant get better room for the price in other nearby area from my previous experience. Breakfast included in lower price *book from website* Variety of breakfast is consider nice for the price offered. Room is extremely spacious, clean and modern. With 7-11 just under the hotel and an indomart at the opposite street, there is also few food stall nearby. Recommended for those who are driving, as it is very near to everything, and very convenience with own transport. Frontdesk is friendly. The only bad is the sound proof of the door is not so good, you may hear clearly if someone is passing by.
Couples - Apr 26, 2017
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Deposit is required during check-in using cash, or credit card.

Hotel only accept guests with minimum age of 18.

A tax is imposed by the city: MYR 2.00 /roomsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Safety deposit box
    • WiFi in public area

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      One Pacific Hotel and Serviced Apartments is located in area / city Georgetown.

      The hotel has a very good location, also near the Penang International Airport (PEN), which is only 14.31 km away.

      There are plenty of tourist attractions nearby, such as Loh Guan Lye Specialist Centre within 0.16 km, and Island Hospital within 0.52 km.

      About One Pacific Hotel and Serviced Apartments

      From business event to corporate gathering, One Pacific Hotel and Serviced Apartments provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at One Pacific Hotel and Serviced Apartments, a wonderful accommodation for your family holiday.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at One Pacific Hotel and Serviced Apartments.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      One Pacific Hotel and Serviced Apartments is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, One Pacific Hotel and Serviced Apartments is the right place to stay.

      Additional breakfast are chargeable at MYR 16.90 /person.

      Breakfast time start from 07:30 until 10:30.

      Smoking is strictly not allowed in this property, and smoking area is available.

      Pets are NOT allowed.

      Starting from 28th April 2017, hotel will be converted into Smoke-Free hotel. All guest are restrict to smoke in hotel premises (room, lobby, cafe, function room & etc). Alternatively, designated smoking area will be provided in front of hotel for smoking guest.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.