One Pacific Hotel and Serviced Apartments

8.7
/10
Very Good
3,752 reviews

What Guests Say About Their Stay

Room Space (69)
Staff Friendliness (66)
Bedroom (65)
Hotel Area (58)
Fenny K.
8.5
/ 10
Nice budget hotel. very spacious. so close with Loh guan lye hospital. you only need to cross the road. very recommended for those who want to visit LGL hospital. clean and nice service. it has 7/11 next to the hotel and pharmacy.
Marsela M.
9.4
/ 10
I spent 3 nights here and the service is very good. The room is clean and spacious yet the towels cleanliness need to be improved. The hotel location is just across the Loh Guan Lye hospital and it is quite near to some small restaurants. Whenever I need to go to Loh Guan Lye hospital, I will stay here again.
FARASOFI N. R.
9.7
/ 10
Good hotel, near several famous hospital in Penang, near from Kapitan Restaurant where you can find halal food. The room is very clean & tidy, very helpful hotel staff.
kristiantini d.
8.5
/ 10
The hotel was okay, very spacious clean room. Nearby, there are 7-Eleven, pharmacy and laundry shop. Perfect.
Joyce Adam
8.5
/ 10
The hotel room was clean and spacious, we booked the family type of room with view of the street. Perfect location if you were going to Loh Guan Lye Hospital as it is just across from the Hotel. Island Hospital is within walking distance. Food vendors are also available within close proximity.
In the Area
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177, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
One Pacific Hotel and Serviced Apartment presents a comfort and cozy stay to the guests. This 3-star hotel offer business and leisure trip more relaxing and affordable. One Pacific Hotel and Serviced Apartment was built at No.177 Jalan Macalister, Georgetown, Penang. It is situated in the heart of Georgetown, within easy access to many tourists’ destinations and city major landmarks. You will make a tour to nearby tourists destinations while enjoy hotel facilities and activities provided. There are a total of five main types of room provided to the guests. Each room is well-equipped with basic room facilities, modern amenities and extra features that are uniquely designed for specific rooms. This hotel offer guests an unforgettable elegant dining experience at its main in-hotel restaurant. With its strategic location, convenient and comfort make One Pacific Hotel and Serviced Apartment a perfect hotel to stay when you are in Penang.
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What's around One Pacific Hotel and Serviced Apartments

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177, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Lobby One Pacific Hotel and Serviced Apartments
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Discover More About One Pacific Hotel and Serviced Apartments

One Pacific Hotel and Serviced Apartment presents a comfort and cozy stay to the guests. This 3-star hotel offer business and leisure trip more relaxing and affordable. One Pacific Hotel and Serviced Apartment was built at No.177 Jalan Macalister, Georgetown, Penang. It is situated in the heart of Georgetown, within easy access to many tourists’ destinations and city major landmarks. You will make a tour to nearby tourists destinations while enjoy hotel facilities and activities provided. There are a total of five main types of room provided to the guests. Each room is well-equipped with basic room facilities, modern amenities and extra features that are uniquely designed for specific rooms. This hotel offer guests an unforgettable elegant dining experience at its main in-hotel restaurant. With its strategic location, convenient and comfort make One Pacific Hotel and Serviced Apartment a perfect hotel to stay when you are in Penang.

How to get to One Pacific Hotel and Serviced Apartment

Guests can board flight to the nearest airport, Penang International Airport at Bayan Lepas, about 18 km from hotel. If you travel from Kuala Lumpur you can board Malaysia Airlines, Air Asia and Malindo Air to Penang International Airport where the flights fly to Penang regularly. From airport you need to get a taxi to reach the hotel where the journey from airport to the hotel will only take 26 minutes drive away. You also can take ferry which caters for both passengers and vehicles. You can take ferry from George Town Ferry Terminal or Kuah Ferry Terminal Langkawi to Pangkalan Sultan Abdul Halim Ferry Terminal Butterworth. If you plan to drive, you can use North South Expressway and the journey from Kuala Lumpur is about 3 hour 34 minutes’. Train is another option to get to the hotel. You can take ETS train from Kuala Lumpur Station Sentral to Butterworth Railway Station. The journey takes approximately 27 minutes’ drive from the station to the hotel.

Different Types of Rooms in One Pacific Hotel and Serviced Apartment

One Pacific Hotel and Serviced Apartment has a total of 90 stylish bedrooms designed with comfort and cozy stay. There are 5 types of rooms provided to the guests include Standard Room, Executive Room, Deluxe Room, Family Quad and Deluxe 2 Bedroom Apartment.

Standard Room is a cozy unit with a total area of 269sqft with a street view. The room provides King Bed or Twin Bed that can accommodate maximum for two people. In the room you can find LED flat screen TV, safety box, comfortable leather sofa, mini fridge and attached bathroom

Executive Room is a spacious unit with a total area of 355sqft with a King Bed or Twin Bed. The room is suitable for 2 people and extra bed to accommodate additional 1 person. Some of the room amenities include LED TV, sofa, mini fridge, working desk and attached bathroom.

Deluxe Room is a deluxe and spacious unit with a total area of 377sqft, equipped with King Bed or Twin Bed. The room is perfect for 2 people with additional 1 people to stay. Some of the amenities include air-conditioned, LED TV, safety box and attached bathroom.

Family Squad is a spacious room with additional comfort of 350sqft. The room is furnishing with 2 Queen Beds make it comfortably for 4 people to stay. Extra bed is available for additional 1 people. Some of the room amenities include LED TV, sofa, complimentary in room mineral water, tea and coffee.

Deluxe 2 Bedroom Apartment is a spacious apartment unit with a living area, kitchenette, 2 bedrooms and 2 attached bathrooms with a total area of 753sqft. The spacious room makes it perfect for 4 adults and 1 kid to stay with 1 King Bed and 2 Single Beds.

Restaurants and Cafes in One Pacific Hotel and Serviced Apartment

Guests may experience an elegant dining and have favorite dishes with special cuisine at One Pacific Hotel dining main in-hotel restaurant. The restaurant decor reflects a contemporary atmosphere offering casual dining with local, Asian and Continental delights. Located on the ground floor, guests can savor the dishes with a panoramic view of the city. Its operating hours begin at 6.30 am until 11.00 pm. Guests also can relax with friends and family at coffee shop at the corner.

Facilities and Activities in One Pacific Hotel and Serviced Apartment

The great services and facilities provided to the guests include free Wi-Fi in the room and public area, a 24 hour front desk, pharmacy, corner shop, coffee shop, laundry facilities, wheelchair friendly and taxi services. There's also free self-parking, along with the convenience of airport pick-up service. Flat-screen TVs with satellite channels are featured in all 90 rooms, and you can enjoy coffee/tea makers, free water, and safety boxes. Additionally, hairdryers, desks, and free toiletries are available. There are some additional activities provided where guests can relax and unwind at the coffee shop and join the tours to nearby tourist’s attractions.

Interesting Places near One Pacific Hotel and Serviced Apartment

Pinang Peranakan Mansion -

Pinang Peranakan Mansion was built at the end of the 19th century. This grand mansion houses have more than 1,000 antiques and collectibles, and you will notice gorgeous Asian lacquer ware boxes and trays, Chinese prints, and antique European furniture as you stroll through the grand entrance hall.

All facilities in One Pacific Hotel and Serviced Apartments

Lobby One Pacific Hotel and Serviced Apartments
Lobby
Exterior One Pacific Hotel and Serviced Apartments
Exterior
Bedroom One Pacific Hotel and Serviced Apartments
Bedroom
In-room Bathroom One Pacific Hotel and Serviced Apartments
In-room Bathroom
Restaurant One Pacific Hotel and Serviced Apartments
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet lunch

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessible path of travel
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in One Pacific Hotel and Serviced Apartments

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

General Check-in Instructions

A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Local Government Fee per room per night (imposed by Penang Government starting from 1st June 2014). This fee is not included in room rates. Hotel converted into Smoke-Free premise from April 2017. Smoking is strictly prohibited in hotel premises (room, lobby, cafe, function room, etc). Alternatively, a designated smoking area will be provided in front of the hotel for smoking guests. You may be required to present valid government-issued identification at check-in, along with credit card/cash to cover the incidentals and deposits. All special requests such as additional car park, early check-in, late check-out, non-smoking room, etc., are strongly subject to availability & cannot be guaranteed. You are encouraged to contact the hotel at least 24 hours before arrival for the special requests. Hotel may charge you an additional fee of MYR 100.00nett for each extra person after reserves room’s maximum occupancy. Child below 6 years old is allowed to stay with parents existing bed with no additional amenities provided. Child 7 years old and above, an extra bed its required. An extra bed is available at an additional charge, and it comes with amenities for an extra person. Any availability of extra bed or baby crib is subject to availability.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at One Pacific Hotel and Serviced Apartments
90
Number of floors in One Pacific Hotel and Serviced Apartments
8
Another facilities in One Pacific Hotel and Serviced Apartments
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Safety deposit box, WiFi in public area

Frequently asked question in One Pacific Hotel and Serviced Apartments

Does the One Pacific Hotel and Serviced Apartments provide a late check-out?
Yes, One Pacific Hotel and Serviced Apartments in Pulau Pinang offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as additional charges may apply depending on the hotel's policy and the time of the requested late check-out. It's advisable to make arrangements in advance to ensure a smooth and convenient experience.
Does the hotel provide early check-ins?
Yes, One Pacific Hotel and Serviced Apartments in Pulau Pinang offers early check-in options, subject to availability. Guests who wish to check in early are encouraged to inform the hotel in advance to accommodate their request. Please note that additional charges may apply for early check-ins, depending on the hotel's policy.
Is the One Pacific Hotel and Serviced Apartments pet-friendly?
The One Pacific Hotel and Serviced Apartments in Pulau Pinang does not accommodate pets. Guests planning to travel with pets are advised to make alternative arrangements for their furry companions. Please consider this policy when making your travel plans.
What is the cancellation policies?
The cancellation policies for One Pacific Hotel and Serviced Apartments in Pulau Pinang may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation options, such as free cancellation within a certain period before check-in or a non-refundable rate for discounted bookings. To ensure you have the most accurate and specific information for your reservation, please review the cancellation policy details provided during the booking process on the Traveloka website or app. This will help you understand any potential charges or deadlines associated with cancelling your reservation.
Does the hotel provide a car park?
Yes, One Pacific Hotel and Serviced Apartments in Pulau Pinang provides car parking facilities for its guests. You can enjoy the convenience of parking your vehicle securely during your stay. Please note that availability may vary, so it's advisable to check with the hotel for any specific parking arrangements or requirements prior to your arrival.
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More Reviews from Other Guests in One Pacific Hotel and Serviced Apartments

8.7
Very Good
From 3,752 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.0

Location

8.8

Service and Facilites

8.7

People often mention about One Pacific Hotel and Serviced Apartments
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Bedroom (39)
Room Space (36)
Staff Friendliness (35)
Surroundings (34)
Accessibility (34)
Hotel Area (33)
Distance to City Center (31)
Bathroom (31)
Wifi (24)
Ambiance (22)
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Traveler Reviews One Pacific Hotel and Serviced Apartments

Number of reviews per page
20
40
Customer reviews
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Clean, convenient to travel, good service, very spacious room, as advertised. I will come back again.
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y***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Great location, near hospital and large room.
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S***l
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff was friendly and helpful.
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Nice hotel, clean room, friendly staff, good location, near to bus stop & mini market
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice hotel, clean room, friendly staff, good location, near to bus stop & mini market
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good location. Always back again.
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was wonderful place to sleep Thankyou Robertson !
+5
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A***n
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Great accommodation. My family is already a regular here. The highlight would always be the close proximity to our hospital, we could practically walk to the hospital. Taxi is also an option to the elderly, and it's really close by. The room is spacious and clean.
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Sri F.
icon-Medical
Medical
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8.2
/10
Reviewed 4 week(s) ago
Strategic location, a hotel suitable for guests who want to check their health at LGL
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S***n
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8.5
/10
Reviewed 4 week(s) ago
If we store more than 1 suitcase, we will be charged MYR 10, even though we will stay again…
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Linda W.
icon-Leisure
Leisure
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9.7
/10
Reviewed 6 week(s) ago
Always stay here when I go to Penang. It's really comfortable.
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1 people find it helpful
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Martin S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
very very close to loh guan lye hospita
2 people find it helpful
G***o
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Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Friendly staff, cleanliness is okay, finding food is easy.
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F***d
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10.0
/10
Reviewed 7 week(s) ago
good access, friendly service,
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1 people find it helpful
R***R
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10.0
/10
Reviewed 8 week(s) ago
The right choice for people who want to seek treatment at Island Hospital.
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3 people find it helpful
Sharon P. S.
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Medical
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9.1
/10
Reviewed 9 week(s) ago
the hotel is okay, clean and comfortable. the room is very big. the AC is cold. for breakfast, if possible, add or at least change the menu so you don't get bored. the location is quite okay, still close to culinary locations & malls. the price is also still affordable
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2 people find it helpful
Ninik T.
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Medical
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10.0
/10
Reviewed 9 week(s) ago
The room is very spacious. Clean, comfortable too.
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2 people find it helpful
sayed i.
icon-Medical
Medical
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8.2
/10
Reviewed 9 week(s) ago
close to LGL, just cross over, there is a zebra crossing for pedestrians, suitable for medical purposes at LGL
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L***a
icon-Medical
Medical
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8.2
/10
Reviewed 10 week(s) ago
Nice & clean hotel, staff friendly and good location.
2 people find it helpful
L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
Strategic location close to the hospital.
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1 people find it helpful
Number of reviews per page
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