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  6. Pacific Regency Hotel Suites Kuala Lumpur

Pacific Regency Hotel Suites Kuala Lumpur

Hotel
KH Tower, Jalan Punchak, Off Jalan P.Ramlee, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 50250
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Impressive
8.5/10
According to 522 guests
Nice hotel, large room, near to twin tower
Rizky F. M.
See all reviews
Based on 2,040 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
KL Tower (Menara Kuala Lumpur)
(0.18 km)
Bukit Nanas Monorail Station
(0.37 km)
Raja Chulan Monorail Station
(0.61 km)
Kuala Lumpur Convention Centre
(0.76 km)
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Review by Traveloka users
Review
8.5
/10
Impressive
Cleanliness
8.59
Comfort
8.69
Meal
7.75
Location
8.57
Service
8.40

303 Traveloka customers have stayed in this hotel and given reviews:

9.7
Nice hotel, large room, near to twin tower
8.5
Overall is good for suite hotel type, I like it this hotel
9.0
Very good hotel for a cheap stay, only lobby staff not so good too much time to check in besides very good.
8.5
Good hotel service and safety guard. But looks old furniture.
9.7
Nice hotel with nice location.
8.5
The room is very spacious with nice view. everything is great. All staff are very nice and polite.
9.0
The room is big enough, but there are stains on the couch and the carpet, kind of disgusting for me. The air-conditioning not cold enough, we will complain for this, so far so good, one thing for sure the service is excellent, and the hotel just got their 5th star.
8.8
Nice view for romantic dinner.
8.2
Nice hotel near by central business city.
5.8
Very old and dated, room smelt like smoke although we requested for a non-smoking room. Housekeeping was supposed to come "freshen up" the room but never came.
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Based on
2,040 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business194
Couples810
Solo travel176
Family393
Friends getaway275
Rating Result
Very Bad
185
Bad
166
Average
361
Very Good
715
Extraordinary
613
athard
Overpriced for what it offers
The good: Location, Room is large. The bad: Everything else. 1) Front desk staff was inefficient. Delayed check-in and check out. They upgraded my room apparently. 2) Room was dated. Cracked mirror in the bathroom. Cracked table top. Stains on the carpet. Leaking tap in the bathroom. Bathtub tap was broken. 3) No room service menu, despite asking several times. 4) Cab: DO NOT take a taxi from here. I asked for a taxi to go somewhere close and the guy quoted me 25 Ringgit. Instead, I ordered a grab taxi and got it for 4 ringgits. This hotel is fine if you're in town for work and just need a place to sleep, but considering what they charge, it is not worth the money.
Business - Nov 12, 2017
WendyPenang_Malaysia
Superb Rooms !
It was a very pleasant experience, right from the start, when I met Paul, didn't realized that he was the GM till he gave me his card. Room was superbly furnished with induction cooker, hood, refrigerator, a long bath-tub etc. Was missing a bedroom slippers though, I would normally wear a bedroom slippers walking about in the room. Other than that, highly recommended. Reception lobby was rather small, nevertheless, it was a breeze checking in and out.
Business - Nov 11, 2017
Emilia C
KUALA LUMPUR VISIT
This hotel is very clean and people around were friendly and helping. I like the hotel as this is just at the center of Kuala Lumpur. A walking distance to the Petronas Twin Tower and just in front of KL TOWER. I would recommend to friends for sure.
- Nov 8, 2017
OzTravellerBrisbane
Good value suites
I was a regular here many times but not for about 8 years. They have maintained it well and I didn’t have any issues. Wifi wise it was reasonably good accept for one problem. Each time I didn’t use my iPhone for as little as a minute, the wifi stopped working. Had to re-log in every time which was so annoying. Oh, lights switch off instantly when the card is taken out. Not great at night. For first time travellers here, you may find it acceptable but it’s a hot walk to either KLCC or Bukkit Bintang. They will organise a fixed price cab for about 25 MYR but my previous hotel organised Grab cars to take me further out for as little as 9 MYR. Going to 1 Utama even further out is only 16 MYR by Grab so the fixed price deal is a poor deal. Similarly a transfer to the airport is 165 MYR but my Grab car was great at 75 MYR (spacious 4 door, clean and included tolls). This policy was in place when I was coming here many years ago but don’t cut the mustard nowadays for a town where taxis are a law unto themselves. I would recommend a breakfast option as there’s no food places nearby. Once the shops open after 10, no problem. If you’re planning on cooking in the suites, no pans are provided. But who cooks in a great foody city like KL when visiting? I would still recommend the place if you’re hiring a suite with a few drawbacks but those that want close access to the eating places may balk at the place.
Solo travel - Nov 8, 2017
ArchieLuxury
WORST FRONT DESK STAFF - Check out was over 30 mins!
Very tired and old..... This hotel pretends to be a 5 start hotel but that was probably in 1985 !!!! This hotel is really tired...... very poor lighting through out the floors and rooms. The reception desk is SO SLOW!!!! These people are the worst front desk people I have ever had the misfortune of dealing with..... SO SLOW!!! Check in was painfully slow but the horror of check out was an absolute joke....... It took 30 mins to check out! NO CHECK OUT QUEUE! WHAT A JOKE! Be careful the taxi drivers outside the hotel are scammers - refusing to use the meter - they insist on fixed price fares!!!! (ALMOST 3 X THE ACTUAL METERED RATE!)
Business - Nov 6, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper
    • Tours
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Spa
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Swimming pool
    • Smoking area
  • Nearby Facilities
    • Beauty salon
    • Gift shop
    • Shops
  • Food and Drinks
    • Poolside bar
  • Kids and Pets
    • Babysitting
  • Transportation
    • Valet parking
  • Sports and Recreations
    • Fitness
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Pacific Regency Hotel Suites Kuala Lumpur is located in area / city Bukit Bintang.

The hotel is located only 1.44 km away from Hang Tuah Station.

There are plenty of tourist attractions nearby, such as KL Tower within 0.18 km, and Bukit Nanas Monorail Station within 0.37 km.

About Pacific Regency Hotel Suites Kuala Lumpur

From business event to corporate gathering, Pacific Regency Hotel Suites Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pacific Regency Hotel Suites Kuala Lumpur, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pacific Regency Hotel Suites Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pacific Regency Hotel Suites Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Pacific Regency Hotel Suites Kuala Lumpur.

Note: Hotel is implementing of charges for those guest who wish to cook in the room amounting RM150.00 nett per day.
Please inform the reception at the counter. Guests are required to show a photo identification. A security deposit of MYR 200.00 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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