Search Hotels
- /
- 17,648Resorts in Malaysia/
- /
- /
- Resort in Palm Beach Resort & Spa Labuan
See Other Accommodations in Batu Manikar Town
See All Photos
Palm Beach Resort & Spa Labuan
Resorts
8.1
/10
Very Good
256 reviews
What Guests Say About Their Stay
Suharuddin I.
8.8
/ 10
Very comfortable, friendly service, cleanliness kept.
See original
CONNIE C.
10.0
/ 10
The bed was super comfortable, staff were friendly, bathtub was awesome, and we had multiple choices of breakfast.
suriyati suriyati
8.8
/ 10
Comfortable and ideal for a relaxing holiday.
See original
azizah b. y.
8.5
/ 10
Worth for every penny, love it.
rosnah
10.0
/ 10
The garden view not a garden just back of the resort. But I love the bathtub
In the Area
See Map
Jalan Batu Manikar, Kampung Batu Manikar, Labuan, Batu Manikar Town, Persekutuan Labuan, Malaysia, 87000
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in Palm Beach Resort & Spa Labuan
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Palm Beach Resort & Spa Labuan
Jalan Batu Manikar, Kampung Batu Manikar, Labuan, Batu Manikar Town, Persekutuan Labuan, Malaysia, 87000
Discover More Places
Discover More About Palm Beach Resort & Spa Labuan
Overview of Palm Beach Resort Spa Labuan
Palm Beach Resort Spa Labuan is a serene escape nestled on the shores of Labuan, offering a unique blend of relaxation and adventure. With its stunning beachfront location and array of amenities, it's the perfect spot to unwind and explore the beauty of this Malaysian island.
Palm Beach Resort Spa Labuan
, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.What to Expect When Staying at Palm Beach Resort Spa Labuan
Featuring 245 rooms in total, Palm Beach Resort Spa Labuan offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.
The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.
Guests can anticipate a tranquil and rejuvenating experience at Palm Beach Resort Spa Labuan. The resort is designed to provide a peaceful retreat, complemented by various activities and services to enhance your stay. From spa treatments to water sports, there's something for everyone to enjoy.
All of these Palm Beach Resort Spa Labuan facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.
How to Get to Palm Beach Resort Spa Labuan
Reaching Palm Beach Resort Spa Labuan is convenient, with several transportation options available from Labuan Airport and the city center.
Nearest Airport
The most convenient airport is Labuan Airport (LBU). From there, you can easily reach the resort by taxi or a pre-booked airport transfer.
Transportation Options
Taxis are readily available at Labuan Airport. Alternatively, you can arrange for a private transfer through the resort for a seamless journey. The drive from the airport to Palm Beach Resort Spa Labuan typically takes around 15-20 minutes.
Food Near Palm Beach Resort Spa Labuan
Palm Beach Resort Spa Labuan offers a delightful culinary experience with its on-site dining options. Additionally, there are several nearby eateries to explore, offering a taste of local flavors.
On-Site Dining
The resort features restaurants serving a variety of cuisines, from local Malaysian dishes to international favorites. Enjoy fresh seafood, flavorful curries, and a range of other delectable options without leaving the resort.
Nearby Eateries
Venture out to discover local restaurants and cafes offering authentic Labuan cuisine. Sample local delicacies and experience the vibrant food scene of the island.
Things to Do Around Palm Beach Resort Spa Labuan
Labuan offers a variety of attractions and activities, ensuring a memorable stay for every traveler. From historical sites to natural wonders, there's plenty to explore near Palm Beach Resort Spa Labuan.
Nearby Attractions
Consider visiting the Labuan War Cemetery, a poignant reminder of the island's history. Explore the Labuan Marine Museum to discover the rich marine life of the region. For shopping and entertainment, head to the Financial Park Complex.
Outdoor Activities
Take advantage of the resort's beachfront location and enjoy water sports such as swimming, snorkeling, and diving. Explore nearby islands on a boat trip or simply relax on the sandy shores and soak up the sun.
Why Palm Beach Resort Spa Labuan is Popular Among Travelers
Palm Beach Resort Spa Labuan is a popular choice among travelers due to its stunning location, tranquil atmosphere, and excellent facilities. It offers a perfect blend of relaxation and adventure, making it an ideal destination for a memorable getaway.
Tips for First-Time Visitors
To make the most of your stay at Palm Beach Resort Spa Labuan, consider these helpful tips:
Plan Your Activities
Research the attractions and activities you'd like to experience in Labuan and plan your itinerary accordingly. This will help you make the most of your time on the island.
Pack Appropriately
Pack light, comfortable clothing suitable for the tropical climate. Don't forget essentials such as sunscreen, insect repellent, and swimwear.
Stay Hydrated
Drink plenty of water to stay hydrated, especially when spending time outdoors. The tropical climate can lead to dehydration, so it's important to replenish fluids regularly.
Best Time to Stay at Palm Beach Resort Spa Labuan
The best time to visit Palm Beach Resort Spa Labuan is during the dry season, which typically runs from March to September. The weather is generally sunny and pleasant, making it ideal for outdoor activities and exploring the island.
If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.
Book with Traveloka
Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.
- Flight: Book flights to your dream destinations with competitive rates and flexible options.
- Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
- Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
- Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
- Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.
Ensure to check availability and book in advance to secure the best deals.
Why Book with Traveloka
- Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
- Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
- Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
- New User Coupons: First-time users can avail special coupons for additional savings.
- Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
- Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.
Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!
“User-Friendly & Worth It”
The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
— Jenns G.
“Cross-Country Booking Made Easy”
A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
— Nor I.
“Most Trusted Travel App!”
A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
— Marisa K.
All facilities in Palm Beach Resort & Spa Labuan
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
General
- AC
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Room service
Things to Do
- Children play area
- Outdoor facilities
- Outdoor pool
- Spa
Hotel Services
- Front desk
- Laundry service
- Luggage storage
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Photocopier
Family-friendly Facilities
- Children pool
Food and Drinks
- Poolside bar
Transportation
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Water sport
Accommodation Policy & General Information in Palm Beach Resort & Spa Labuan
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
From 1st to 31st July 2021, hotel only accepts bookings of guests from essential services or travellers having letters or evidence provided by the relevant authority. Failure to provide the evidence upon arrival will result in hotel cancelling the bookings.
Hotel may also requests for additional documentation from guests to validate their identity and travel itinerary or any other relevant information upon check in.
Hotel may also requests for additional documentation from guests to validate their identity and travel itinerary or any other relevant information upon check in.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Palm Beach Resort & Spa Labuan | 245 |
Number of floors in Palm Beach Resort & Spa Labuan | 4 |
Another facilities in Palm Beach Resort & Spa Labuan | Cable TV, Desk, Hairdryer, In-room safe, Refrigerator |
Frequently asked question in Palm Beach Resort & Spa Labuan
What are available facilities at Palm Beach Resort & Spa Labuan?
There are top facilites at Palm Beach Resort & Spa Labuan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palm Beach Resort & Spa Labuan?
The standard check-in time at Palm Beach Resort & Spa Labuan is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Palm Beach Resort & Spa Labuan have?
Palm Beach Resort & Spa Labuan is a 4.0-star hotel.
How many floors does Palm Beach Resort & Spa Labuan have?
Palm Beach Resort & Spa Labuan has 4 floors.
How many rooms does Palm Beach Resort & Spa Labuan have?
Palm Beach Resort & Spa Labuan has 245 rooms in total.
See All
More Reviews from Other Guests in Palm Beach Resort & Spa Labuan
Overall Ratings & Reviews Palm Beach Resort & Spa Labuan
Traveloka (151)
Other sources (105)
8.5
Very Good
From 151 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.8
Meal
8.0
Location
8.2
Service and Facilites
8.4
People often mention about Palm Beach Resort & Spa Labuan
All
Staff Friendliness (3)
Surroundings (2)
Wifi (2)
Ambiance (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Palm Beach Resort & Spa Labuan
Number of reviews per page
20
40
Customer reviews
N***a
9.4
/10
Reviewed 15 week(s) ago
Nice place if you want to take a rest.
Find this review helpful?
K***e
Leisure
5.0
/10
Reviewed 16 week(s) ago
I seldom write review for hotel, but this round I have to.
This was, without a doubt, the worst hotel experience I have ever had. The problems began the moment I arrived and only got worse from there.
First, despite arriving after the designated check-in time, the front desk staff handed me a key to a room that was still being cleaned. I walked to the room only to find housekeeping still inside. I had to turn around, return to the lobby, and wait for a significant amount of time before my room was actually ready.
The bed was uncomfortable and hard, but that was a minor issue compared to the fact that the room had bed bugs. The bites left on both legs are really terrible.
I immediately contacted the hotel to report this serious health and safety issue. The management replied to my initial email but then completely ignored all follow-up attempts. This lack of communication and complete disregard for guest safety is unacceptable.
So, avoid this place if you don't want to experience what I'd experienced.
Read More
Find this review helpful?
S
SARBANON
Staycation
8.5
/10
Reviewed 24 week(s) ago
Spacious and comfy but need few improvement.
We stay for 2 nights during Eid Adha.
The bedroom cleanliness was superb even the floor was shining but the bed/sofa material (fabric) a bit old and smells musty/dusty.
All lamps are function but the side lamp beside the sofa.
The room also complete with big size bath-tub but there are standing water on the bathroom floor.
We dont really enjoy the breakfast but the inhouse menu like fire woods pizza, pasta and other menu in Bungamas Cafe are tremendously delicious with reasonable price.
Read More
Find this review helpful?
Muhammad M.
Leisure
9.7
/10
Reviewed 44 week(s) ago
Spacious room, clean, air conditioning functioned well, good food, close to nature, you can do stargazing at night near the pool at night while hearing the ocean waves, recommended
Find this review helpful?
Guest
Leisure
9.7
/10
Reviewed 54 week(s) ago
Staff awesome, food, often choices unavailable, lack of vegetables, or none available, shuttle service great, cleaning fantastic, room serviced everyday 😄. Thank you
Find this review helpful?
Suffian B. J.
8.5
/10
Reviewed 148 week(s) ago
Great place bonding with nature.
Find this review helpful?
AK
Anna K.
9.4
/10
Reviewed 185 week(s) ago
sesuai untuk seisi keluarga.. anak-anak pun gembira..persekitaran yang cantik dan menarik..😍
Find this review helpful?
BH
Brennda H. H.
Family
9.4
/10
Reviewed 301 week(s) ago
perfect stay for parents with kids.. room is spacious & clean!!
1 people find it helpful
Mf
Mohd f. r.
Family
9.1
/10
Reviewed 301 week(s) ago
Nice room and nice place view. Staff helpful & friendly
Find this review helpful?
BM
Ben M.
Family
8.8
/10
Reviewed 308 week(s) ago
Great hotel with variable service. Kids love the swimming pool, I love the beach and hotel bar. We all love the pizza and the almost never available double beef burger. Quite far from town, so hit the supermarket before you come.
Find this review helpful?
Accommodation's Reply
11 Jan 2020
It is a pleasure to know that you had a wonderful experience with our quality services.
We are pleased to hear you had enjoyed your stay with assistance from our friendly staffs.
We look forward to welcome you back to Palm Beach Resort & Spa in the near future.
Mohamad Z. B. M.
Family
8.8
/10
Reviewed 310 week(s) ago
great accommodation and very convenience place to get together with family... will be there again soon.
Find this review helpful?
Accommodation's Reply
11 Jan 2020
Thank you for your wonderful feedback. We look forward to welcome you back to Palm Beach Resort & Spa in the near future.
NB
NORIZWAN B. M.
Romantic
6.3
/10
Reviewed 316 week(s) ago
Check in: room only ready at 3.pm Room: spacious and clean. Shower head too old and look dirty. A noisy air-condition. Breakfast: lack of choice. Taste 4/10. If get room rate without breakfast, much better. Beach: the best spot for sunset view. Lobby: Awesome. Got shuttle to town
Find this review helpful?
MD
Melisa D. A.
Backpacking
6.2
/10
Reviewed 317 week(s) ago
Front desk should've great attitude and excellent customer service practices. This place have such a nice ambience and view but when you came in at the first place that will represent the whole experience of staying in a hotel is good attitude by frontliners. During my stay, that was a very hectic weekend in there due marathon event or something, I came to check in , and it took me about 30 mins bcuz they're having problem with their rooms booking, I booked for deluxe king but then they offered me for deluxe queen room their reason is they don't have any deluxe king already, they said the price is the same?? Do you think its reasonable? In the first place, if you run out of that room types you shouldn't let it still open for booking , and the frontliners have arguments in front of customers with a black faces and not even a smile, this is totally ruined my whole stay. They ended up put me in a connecting room where I can hear another family stay in the next room with a chaotic child situation. I came here just to have my beauty sleep for a day since my outstation trip in Labuan never let me rest my mind and now I even had a bad day. I've been in a hospitality industry for about 8 years and been travelled and stay in budget and even most luxurious hotel, but this hotel totally should've well trained staff to sit in front desk. Otherwise the view and great place wasn't enough to make returned customers. Some budget hotels have way better standards than this place.
Read More
Find this review helpful?
BM
Ben M.
Family
9.1
/10
Reviewed 324 week(s) ago
Huge suite room, with separate living room. Beach views, great beach and hotel bar, decent food, cheap beer. A few mosquitos around, but didn't really bother us. Great pool. Friendly, but untrained staff. Overall had a great stay. Will be back.
Find this review helpful?
Nb
Norazizah b. a. k.
6.0
/10
Reviewed 327 week(s) ago
Services is not good. TV channel almost unreached..don't have laundry bag..but environment & view its so nice
Find this review helpful?
MI
Mohamad I. I.
Family
8.5
/10
Reviewed 329 week(s) ago
seriously awesome!! but no water hose provided..overall is excellent!
Find this review helpful?
SC
SHIH C. T.
Shopping and Culinary
8.4
/10
Reviewed 337 week(s) ago
The condition of the room is old and needs to be renovated. The beach infront is beautiful but there is some garbage
Find this review helpful?
FA
Farah A. B. G.
Family
9.7
/10
Reviewed 340 week(s) ago
Value for money. Room was nice and comfortable.
Find this review helpful?
AZ
Ahmad Z. A. T.
Romantic
8.8
/10
Reviewed 352 week(s) ago
Overall it was very good. The only downside is that they say guest will receive complimentary welcome drink, but it was not there. 4/5 for me
Find this review helpful?
D
Damian
Romantic
6.0
/10
Reviewed 354 week(s) ago
Good place but kinda old, bathtub can't be used and place have cockroaches.
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Batu Manikar Town
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
TelegramProducts
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Palm Beach Resort & Spa Labuan
Traveloka (151)
Other sources (105)
8.5
Very Good
From 151 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.8
Meal
8.0
Location
8.2
Service and Facilites
8.4
People often mention about Palm Beach Resort & Spa Labuan
All
Staff Friendliness (3)
Surroundings (2)
Wifi (2)
Ambiance (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Palm Beach Resort & Spa Labuan
Number of reviews per page
20
40
Customer reviews
N***a
9.4
/10
Reviewed 15 week(s) ago
Nice place if you want to take a rest.
Find this review helpful?
K***e
Leisure
5.0
/10
Reviewed 16 week(s) ago
I seldom write review for hotel, but this round I have to.
This was, without a doubt, the worst hotel experience I have ever had. The problems began the moment I arrived and only got worse from there.
First, despite arriving after the designated check-in time, the front desk staff handed me a key to a room that was still being cleaned. I walked to the room only to find housekeeping still inside. I had to turn around, return to the lobby, and wait for a significant amount of time before my room was actually ready.
The bed was uncomfortable and hard, but that was a minor issue compared to the fact that the room had bed bugs. The bites left on both legs are really terrible.
I immediately contacted the hotel to report this serious health and safety issue. The management replied to my initial email but then completely ignored all follow-up attempts. This lack of communication and complete disregard for guest safety is unacceptable.
So, avoid this place if you don't want to experience what I'd experienced.
Read More
Find this review helpful?
S
SARBANON
Staycation
8.5
/10
Reviewed 24 week(s) ago
Spacious and comfy but need few improvement.
We stay for 2 nights during Eid Adha.
The bedroom cleanliness was superb even the floor was shining but the bed/sofa material (fabric) a bit old and smells musty/dusty.
All lamps are function but the side lamp beside the sofa.
The room also complete with big size bath-tub but there are standing water on the bathroom floor.
We dont really enjoy the breakfast but the inhouse menu like fire woods pizza, pasta and other menu in Bungamas Cafe are tremendously delicious with reasonable price.
Read More
Find this review helpful?
Muhammad M.
Leisure
9.7
/10
Reviewed 44 week(s) ago
Spacious room, clean, air conditioning functioned well, good food, close to nature, you can do stargazing at night near the pool at night while hearing the ocean waves, recommended
Find this review helpful?
Guest
Leisure
9.7
/10
Reviewed 54 week(s) ago
Staff awesome, food, often choices unavailable, lack of vegetables, or none available, shuttle service great, cleaning fantastic, room serviced everyday 😄. Thank you
Find this review helpful?
Suffian B. J.
8.5
/10
Reviewed 148 week(s) ago
Great place bonding with nature.
Find this review helpful?
AK
Anna K.
9.4
/10
Reviewed 185 week(s) ago
sesuai untuk seisi keluarga.. anak-anak pun gembira..persekitaran yang cantik dan menarik..😍
Find this review helpful?
BH
Brennda H. H.
Family
9.4
/10
Reviewed 301 week(s) ago
perfect stay for parents with kids.. room is spacious & clean!!
1 people find it helpful
Mf
Mohd f. r.
Family
9.1
/10
Reviewed 301 week(s) ago
Nice room and nice place view. Staff helpful & friendly
Find this review helpful?
BM
Ben M.
Family
8.8
/10
Reviewed 308 week(s) ago
Great hotel with variable service. Kids love the swimming pool, I love the beach and hotel bar. We all love the pizza and the almost never available double beef burger. Quite far from town, so hit the supermarket before you come.
Find this review helpful?
Accommodation's Reply
11 Jan 2020
It is a pleasure to know that you had a wonderful experience with our quality services.
We are pleased to hear you had enjoyed your stay with assistance from our friendly staffs.
We look forward to welcome you back to Palm Beach Resort & Spa in the near future.
Mohamad Z. B. M.
Family
8.8
/10
Reviewed 310 week(s) ago
great accommodation and very convenience place to get together with family... will be there again soon.
Find this review helpful?
Accommodation's Reply
11 Jan 2020
Thank you for your wonderful feedback. We look forward to welcome you back to Palm Beach Resort & Spa in the near future.
NB
NORIZWAN B. M.
Romantic
6.3
/10
Reviewed 316 week(s) ago
Check in: room only ready at 3.pm Room: spacious and clean. Shower head too old and look dirty. A noisy air-condition. Breakfast: lack of choice. Taste 4/10. If get room rate without breakfast, much better. Beach: the best spot for sunset view. Lobby: Awesome. Got shuttle to town
Find this review helpful?
MD
Melisa D. A.
Backpacking
6.2
/10
Reviewed 317 week(s) ago
Front desk should've great attitude and excellent customer service practices. This place have such a nice ambience and view but when you came in at the first place that will represent the whole experience of staying in a hotel is good attitude by frontliners. During my stay, that was a very hectic weekend in there due marathon event or something, I came to check in , and it took me about 30 mins bcuz they're having problem with their rooms booking, I booked for deluxe king but then they offered me for deluxe queen room their reason is they don't have any deluxe king already, they said the price is the same?? Do you think its reasonable? In the first place, if you run out of that room types you shouldn't let it still open for booking , and the frontliners have arguments in front of customers with a black faces and not even a smile, this is totally ruined my whole stay. They ended up put me in a connecting room where I can hear another family stay in the next room with a chaotic child situation. I came here just to have my beauty sleep for a day since my outstation trip in Labuan never let me rest my mind and now I even had a bad day. I've been in a hospitality industry for about 8 years and been travelled and stay in budget and even most luxurious hotel, but this hotel totally should've well trained staff to sit in front desk. Otherwise the view and great place wasn't enough to make returned customers. Some budget hotels have way better standards than this place.
Read More
Find this review helpful?
BM
Ben M.
Family
9.1
/10
Reviewed 324 week(s) ago
Huge suite room, with separate living room. Beach views, great beach and hotel bar, decent food, cheap beer. A few mosquitos around, but didn't really bother us. Great pool. Friendly, but untrained staff. Overall had a great stay. Will be back.
Find this review helpful?
Nb
Norazizah b. a. k.
6.0
/10
Reviewed 327 week(s) ago
Services is not good. TV channel almost unreached..don't have laundry bag..but environment & view its so nice
Find this review helpful?
MI
Mohamad I. I.
Family
8.5
/10
Reviewed 329 week(s) ago
seriously awesome!! but no water hose provided..overall is excellent!
Find this review helpful?
SC
SHIH C. T.
Shopping and Culinary
8.4
/10
Reviewed 337 week(s) ago
The condition of the room is old and needs to be renovated. The beach infront is beautiful but there is some garbage
Find this review helpful?
FA
Farah A. B. G.
Family
9.7
/10
Reviewed 340 week(s) ago
Value for money. Room was nice and comfortable.
Find this review helpful?
AZ
Ahmad Z. A. T.
Romantic
8.8
/10
Reviewed 352 week(s) ago
Overall it was very good. The only downside is that they say guest will receive complimentary welcome drink, but it was not there. 4/5 for me
Find this review helpful?
D
Damian
Romantic
6.0
/10
Reviewed 354 week(s) ago
Good place but kinda old, bathtub can't be used and place have cockroaches.
Find this review helpful?
Number of reviews per page
20
40