HotelMalaysia(4,550 hotel)Perak(293 hotel)Manjung(72 hotel)Pangkor(48 hotel)Pangkor Laut Resort

Pangkor Laut Resort

Pangkor Laut Island, Manjung, Malaysia, 32200
Others
Based on 2,240 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
WiFi

Nearby attractions
Condong Monument
(55.90 km)
Kellie's Castle
(67.58 km)
Sultan Azlan Shah Airport (IPH)
(73.32 km)
Ipoh Mural
(73.86 km)
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Review by Traveloka users
Review

2 Traveloka customers have stayed in this hotel and given reviews:

8.5
I'm satisfied. Well done. Thumbs up.
8.8
Service 5 * arrange a birthday cake for my son when we hv our dinner
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Based on
2,240 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business32
Couples1,351
Solo travel30
Family423
Friends getaway182
Rating Result
Very Bad
37
Bad
56
Average
153
Very Good
447
Extraordinary
1,548
kelvin_ck1
5 Star Resort
Truly a 5 star resort in Malaysia, the high level of service was experienced starting from the check-in until the day we check-out. We were given a welcoming drink to quench our thirst and fresh towels to freshen up when we stepped into their private check-in office at the Marina Island Jetty. We were greeted another welcome drink and fresh towels when we arrived by speed boat to their private island. The room was huge and our room was facing the sea. The room was equipped with an LED TV with 20 or more so channels. We were loaned with a pocket wifi which is really convenient where we can be connected to the internet even outdoors. If I am not wrong, each room has a private outdoor bathtub which can be really romantic for couples. This resort provides turndown service apart from the usual daily room cleaning service. After dinner, couple returning to their room would be greeted with a cleaned toned down room ambience with calming aroma candle. In my opinion, the service level and the ambience of the restaurants in this resort is good. However, most of the food do not have the wow factor in the taste department. Some restaurants or places of interest are quite a distance from the lobby. Therefore, the shuttle service do help the guests to commute and it is just 15-20 mins wait Lastly, would like to give special mentions to the resort staffs named Sam, Dinesh, Nicole which I felt had performed more than we had expected.
Couples - Apr 26, 2017
Mar L
Beautifull resort
Great hospitallity, like a royalty. Hill villa with a beautifull view. Free water and shuttle to the beach. Most People eat by Uncle Lin. Good food. Unpleasant visit of 3 monkey's in our room. They try to steel our stuf. When we shout hard the get out. But they show their teeth and grrr. Very scarry. We called 3 times the Reception, but nobody came. No help or care after wards.
Couples - Apr 24, 2017
David H
Wonderful experience after a shaky start
We arrived to a bit of a mix-up over the allocation of our specific sea villa which seemed like it may not get sorted, but once the Front Office manager got involved he was willing and able to provide a solution way beyond our expectations. The friendly and dedicated service continued to delight us throughout our brief 2 night stay - when my wife fainted in the restaurant one evening (due to an virus picked up before we arrived) the team of staff, including from the Spa, rallied round to help, and the resort doctor was called back from his evening out on the mainland to assist. Our specific issues aside, the resort is just as beautiful and exotic as other reviewers describe. Highlights for us were Emerald Bay, the nature walk and the wildlife in general - hornbills up close, giant monitor lizards, fruit bats and a sea otter. Favourite restaurant was Uncle Lim's. Ron and Mary - get in touch if you read this !
- Apr 23, 2017
Elaine L
Amazing staff
We have just returned from a 13 night stay at the resort.Whilst initially I was a little disappointed at the resort I have come away feeling that I had made the right decision to go there . All of the staff at the resort are truly amazing.They are always eager to please and so polite. We stayed in a hill villa which we were more than happy with.We are an active couple so found the walking to and from the restaurants was not a problem for us but for some people this would be an issue I'm sure . Our room was bright and airy and had all that we needed eg kettle iron ironing board fridge etc.The room was serviced twice a day but sometimes turn down service at night was a bit hit and miss but no big deal for us . The resort has three main restaurants to eat at Feast Village Uncle Lim,s and Fishermans Cove . Feast Village is where you have breakfast also.There was a good selection of breakfast items but I would say it became quite hectic at times as did evening meal here but if you select your times for eating like we did it was not a problem .Early morning best for breakfast and late evening for dinner I would say to avoid the children. Uncle Lims only serves dinner in the evening and has a good array of food choices .We had the pleasure of meeting Uncle Lim also on a couple of occasions and he is remarkable . Our favourite place to eat was Fishermans Cove the fish restaurant.The choice here suited us better from a dietary point of view ( gluten free and no spicy food). The service in all the dinning outlets was very good We would have lunch in either Chapmans bar or the bar by the pool. Portion sizes were more than adequate for us and often we felt the meals were too large so we would choose off the children's menu which was more that adequate. Our dietary needs were dealt with very professionally by everyone in the restaurants and we more than happy with the way staff accommodated us and often went out of their way to help us .We have not had this level of service in other hotels and we have travelled quite extensively as a couple . We had the pleasure of meeting the new general manager who had just arrived at the resort much the same time as we did.He was very visbale around the resort mixing with the staff and guests and took notice of what guests were saying to him . Whilst I do not think the resort is 5 star now and there are quite a few things that need to be addresssed to bring it to that level the staff are truly 5 star .There are a number of staff who we felt went over and beyond for us and made our stay more special and they are DIn,Darwin,VJ,Morgan.Sabeer, Rehamn, Cerman,Jeff,Mezan,Arik . It was good to see the mangers mixing in with their staff and helping out and we noticed quite a bit of this going on. The resort has an amazing Spa which we visited a couple of times and again the level of service was excellent thank you Arik . We did the jungle trail and I would say if you go to this resort and do not do it then you are missing out Aris is very knowledgeable and a funny guy we loved his talk on the trail you do need to have good walking shoes with you and be able to walk on tough terrain. There are no real negatives about this resort to be fair except to say it is a little tired now like others have said and needs a bit of TLC which I am sure the new GM will address . The resort is a bit of a trek to get to but worth it I would say but in hindsight I would look at doing the helicopter transfer next time the transfer from KL airport is around 4 hours by car. This resort is not ideal for children I would say due to lack of places for them to play etc.There is very little to do at night after dinner so you will either love the place or hate it.We loved it because we knew exactly what the resort had to offer. I would recommend the resort for complete relaxation and a very good place to recharge your batteries. Once again we thank ALL the staff for making our holiday the memorable one it was
Couples - Apr 20, 2017
rrichjj
A beautiful place for a relaxing getaway
So many positive things to say about this place. First off it is really beautiful. We stayed at the spa village which I definitely recommend. It is the most remote section of the resort but is also the most quiet and the nicest. Rooms are individual 'huts' sitting on stilts above the water. Very nicely appointed. Comfortable beds. They have an outdoor terrace over the water. Ours was in excellent condition for the most part. The service at the resort is excellent as well. The people are extremely friendly and ready to help in any way they can. They provide advice on what to do, and generally make you feel welcome. I am not a big fan of 'all-in' resorts normally, but this one was good because if you stay in the Spa Village it is quieter and doesn't allow children under the age of 16 - which for me added a lot to the enjoyment. There are plenty of options for families with children at this place - it isn't child un-friendly - just offers a bit of space for those who aren't there with families. The food options are pretty good despite the limited number of restaurants. We found the local food options to be nicer than the western options which were quite bland and uninteresting. But then who comes to Asia to eat pasta??? The exception is the Fisherman's Cove which is mostly fish and seafood and is really worth at least one visit. Uncle Lim's was our favourite both for the food and for the really really friendly and helpful staff. Even the Asian food is a bit 'tempered' for western tastes which is a bit of a shame. But if you ask the staff they will ask the chef to spice things up for you. A special mention for the spa which is a real gem. It's beautiful and offers a wide range of treatments. It's a very professional and personal experience. Thanks to all the staff for a terrific stay. .
Friends getaway - Apr 20, 2017
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
    • Wedding service
  • Things to Do
    • Beach sun loungers
    • Spa
    • Garden
    • Library
    • Private beach
    • Picnic area
    • Spa
    • Spa
  • Sports and Recreations
    • Game room
    • Fitness
    • Outdoor tennis court
    • Tennis
  • Food and Drinks
    • Bar
    • Beach Bar
    • Poolside bar
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Nearby Facilities
    • Gift shop
    • Grocery
    • Hair salon
  • Kids and Pets
    • Babysitting with surcharge
    • Supervised childcare
  • Transportation
    • Car rental
    • Parking with surcharge
  • Shuttle Service
    • Ferry terminal shuttle with surcharge
  • Connectivity
    • Free WiFi

      Location
      Staying at Pangkor Laut Resort is a good choice when you are visiting Pangkor Laut Island.

      This resort is very easy to find since it is strategically positioned close to public facilities.

      About Pangkor Laut Resort

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The resort’s fitness center is a must-try during your stay here.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Pangkor Laut Resort is a resort with great comfort and excellent service according to most resort's guests.

      Get precious and unforgettable moment during your stay at Pangkor Laut Resort.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.