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Promenade Hotel Kota Kinabalu
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Promenade Hotel Kota Kinabalu

Hotels
No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
2019 Traveloka Hotel Awards Winner: Best Food
EXTERIOR_BUILDING Promenade Hotel Kota Kinabalu
LOBBY Promenade Hotel Kota Kinabalu
SWIMMING_POOL Promenade Hotel Kota Kinabalu
SWIMMING_POOL Promenade Hotel Kota Kinabalu
BAR_CAFE_LOUNGE Promenade Hotel Kota Kinabalu
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Traveloka
8.5 Impressive
From 464 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The bathroom and amenities is comfortable and awesome. The location also strategic with many places. However, the breakfast set is not satisfied because of limited choice and some dishes taste terrible. Hope the management makes some improvement soon. Overall, the hotel is moderate and satisfied.
Muhammad A. B. B.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
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Available Room Types in Promenade Hotel Kota Kinabalu

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Per Night
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Check-in
Sat, 10 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 464 reviews
8.5
Impressive
Fantastic
164
Very Good
226
Satisfying
28
Average
46
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (2)
friendly staffs (7)
affordable price (1)
excellent service (1)
great room (2)
great view (2)
great location (3)
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Language
English
Show Reviews with Photos
Anita M.
6
/ 10
22 May 2023
Staycation
Be careful when you book a room. If you book for twin bed they might give you breakfast for 1 only instead of 2 if during hotel search you only put 1 room and 1 adult.

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AO
Azraf O.
10
/ 10
09 Mar 2023
Staycation
Awesome. Great service. Nice room. Clean.

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MH
Mohd H. H.
6.2
/ 10
31 Jan 2023
Business
The bathroom is dirty. Full of mold on the wall and around the tub. The toilet seat is dirty and yellowish. The shower hose is fully rusty and molded.

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Accommodation's Reply

13 Feb 2023
Dear Mr. Mohd, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah
MF
Muhammad F. B. A. A.
6
/ 10
02 Jan 2023
Made a complain but no action taken from the hotel. Toilet leaking and smelly.

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Ahmad R. B. I.
6
/ 10
01 Jan 2023
Holiday
Very dispointing experience. Request for single bed for 2nd, faulty kettle, can't open safe box, woke up call day fallen on deaf ears. Tainted the honeymoon holiday with wife.

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GC
Gerard C. T. P.
8.5
/ 10
05 Dec 2022
Business
Great Hotel with nice and friendly staff, I enjoyed the Morning Breakfast as the there are variety of choices. I will defiantly come back and stay in this Hotel when I visit Kota Kinabalu.

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CR
Che R. C. H.
10
/ 10
25 Aug 2022
Holiday

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AH
AHMAD H. B. H.
6.9
/ 10
05 Jul 2022
Holiday
Room was good. Breakfast food was average. However, the swimming pool was unsatisfying. The pool location is at ground floor, but the access route is from first floor. Its route is peculiar when one has to pass through ball room where people attending the ballroom with dresses and gowns, but we wear swimsuit. Haha. Another thing is, the pool was dirty. Bird droppings is everywhere and I am sure it dropped into the pool although I can't see it. Water water and shower near the pool was not functioning. Ergh.

1 people found this helpful

GC
Gajen C.
6.4
/ 10
25 Jun 2022
Holiday
Room lighting can be improved. Rooms were really dark and the control switch was not functioning. Even when I turned off the air conditioner, it was still cold and felt like the air conditioner was still on. I've fallen sick after staying here though. Hot water was not hot enough. Breakfast was average. Staffs were friendly. Strategic location.

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GV
GUNALAN V.
10
/ 10
15 May 2022
Holiday

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Facility
Swimming Pool closed temporarily from 26-4-2023 to 30-9-2023.
General Check-in Instructions
Important Notice:- - Kindly be informed that all Rooms & Suites located from 5th to 12th Floors are Non-Smoking rooms.
For bookings made between 1 - 10 Oct 2020, Superior King or Twin Room will have Guaranteed Free Upgrade to Deluxe King or Twin Room).
For bookings made between 1 - 10 Oct 2020, Superior Single Room will have Guaranteed Free Upgrade to Deluxe Single Room.
Swimming Pool are closed temporarily from 01-05-2023 to 30-09-2023
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Hotel Description

Location
Promenade Hotel Kota Kinabalu is located in area / city Kota Kinabalu.

The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 4.75 km away.

The hotel is located only 1.94 km away from Jesselton Point (Ferry to Tunku Abdul Rahman Marine Park).

There are plenty of tourist attractions nearby, such as Mount Kinabalu Golf Club within 3.68 km, and Gaya Street Sunday Market within 1.11 km.

About Promenade Hotel Kota Kinabalu

From business event to corporate gathering, Promenade Hotel Kota Kinabalu provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Promenade Hotel Kota Kinabalu, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Promenade Hotel Kota Kinabalu exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Promenade Hotel Kota Kinabalu is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Promenade Hotel Kota Kinabalu.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 14:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Hotel Services
  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
In-room Facilities
  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV
Business Facilities
  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Business centre
Things to Do
  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
General
  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
Accessibilty
  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible
Nearby Facilities
  • Gift shop
  • Hair salon
  • Shops
Transportation
  • Airport transfer
Sports and Recreations
  • Fitness center
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 451 Hotels in Kota Kinabalu

Most commonly asked questions about Promenade Hotel Kota Kinabalu

What are available facilities at Promenade Hotel Kota Kinabalu?

There are top facilites at Promenade Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Promenade Hotel Kota Kinabalu?

The standard check-in time at Promenade Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Promenade Hotel Kota Kinabalu provide breakfast?

Yes, Promenade Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

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