Promenade Hotel Kota Kinabalu

Hotels
7.8
/10
Pleasant
1,026 reviews

What Guests Say About Their Stay

Bedroom (4)
Taste (4)
Variety (4)
Muhammad A. B. B.
8.5
/ 10
The bathroom and amenities is comfortable and awesome. The location also strategic with many places. However, the breakfast set is not satisfied because of limited choice and some dishes taste terrible. Hope the management makes some improvement soon. Overall, the hotel is moderate and satisfied.
NOOR A. B. D.
9.1
/ 10
I will come back for sure. Very good.
Muhammad A. Z. B. S.
10.0
/ 10
Great experience, clean and nice room.
AFIQ ZAMIR ZAMRI
10.0
/ 10
Strategic location, spacious room, great service.
Zahurin Zakaria
9.1
/ 10
Promenade staffs are friendly. The room cleanliness very satisfied.
In the Area
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No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Promenade Hotel Kota Kinabalu is located in area / city Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Promenade Hotel Kota Kinabalu

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No. 4, Lorong Api-Api 3, Api Api Centre, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Lobby Promenade Hotel Kota Kinabalu
Exterior 2 Promenade Hotel Kota Kinabalu

Discover More About Promenade Hotel Kota Kinabalu

Explore the Comfort and Convenience of Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu is a premier accommodation choice for travelers seeking comfort, convenience, and a touch of luxury in the heart of Kota Kinabalu, Malaysia. This strategically located hotel offers easy access to the city's vibrant attractions, making it an ideal base for both business and leisure travelers. With its modern amenities, exceptional service, and stunning views of the South China Sea, Promenade Hotel promises an unforgettable stay in this bustling city.

Facilities at Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu is equipped with a wide range of facilities designed to cater to the needs of every guest. Whether you're here for business or leisure, you'll find everything you need for a comfortable and enjoyable stay.

  • Accommodation:

    The hotel offers a variety of rooms and suites, each elegantly furnished and equipped with modern amenities such as air conditioning, flat-screen TVs, minibars, and complimentary Wi-Fi.
  • Dining:

    Guests can enjoy a diverse culinary experience at the hotel's on-site restaurants, which serve a range of local and international cuisines. The Promenade Café offers all-day dining, while Dynasty Restaurant specializes in Chinese cuisine.
  • Recreational Facilities:

    The hotel features a well-equipped fitness center, an outdoor swimming pool, and a spa offering a range of relaxing treatments.
  • Business Amenities:

    For business travelers, the hotel provides a business center, meeting rooms, and banquet facilities, making it an ideal venue for conferences and events.
  • Other Services:

    Additional services include 24-hour room service, laundry service, and a concierge desk to assist with travel arrangements and local tours.

How to Get to Promenade Hotel Kota Kinabalu Using Public Transportation

Getting to Promenade Hotel Kota Kinabalu is convenient with several public transportation options available:

  • From Kota Kinabalu International Airport:

    The hotel is approximately 7 kilometers from the airport. You can take a taxi or use the airport shuttle service to reach the hotel in about 15 minutes.
  • By Bus:

    Public buses are available from various parts of the city to the Wawasan Plaza Bus Terminal, which is within walking distance of the hotel.
  • By Train:

    While Kota Kinabalu does not have a comprehensive train network, the North Borneo Railway offers a scenic route to nearby attractions. The train station is a short taxi ride from the hotel.

Nearest Restaurants

Indulge in a culinary adventure with a variety of dining options near Promenade Hotel Kota Kinabalu:

  • Welcome Seafood Restaurant:

    Known for its fresh seafood and local dishes, this restaurant is a must-visit for seafood lovers.
  • Little Italy:

    Enjoy authentic Italian cuisine in a cozy setting, offering a wide range of pasta and pizza dishes.
  • Fatt Kee Seafood Restaurant:

    A popular spot for locals, offering delicious seafood dishes at reasonable prices.
  • El Centro:

    A vibrant bar and restaurant offering a mix of Western and Asian cuisine, perfect for a casual meal or drinks with friends.
  • Chilli Vanilla:

    Experience a fusion of Hungarian and local flavors in a charming, laid-back atmosphere.
  • Yee Fung Laksa:

    Famous for its laksa, a spicy noodle soup, this eatery is a favorite among locals and tourists alike.
  • Suang Tain Seafood Restaurant:

    Another excellent choice for seafood, offering a wide selection of fresh catches.
  • Kah Hiong Ngiu Chap:

    Specializing in beef noodle soup, this restaurant is a great place to try traditional Sabah cuisine.

Nearest Attractions

Discover the rich culture and natural beauty of Kota Kinabalu with these nearby attractions:

  • Kota Kinabalu City Mosque:

    Known as the "Floating Mosque," it is a stunning architectural marvel located on the waterfront.
  • Tunku Abdul Rahman Park:

    A group of islands offering beautiful beaches, snorkeling, and diving opportunities.
  • Gaya Street Sunday Market:

    A vibrant market offering a wide range of local products, from handicrafts to food.
  • Signal Hill Observatory Platform:

    Provides panoramic views of the city and the surrounding islands.
  • Sabah State Museum:

    Learn about the rich history and culture of Sabah through its extensive exhibits.
  • Atkinson Clock Tower:

    One of the oldest standing structures in Kota Kinabalu, offering a glimpse into the city's colonial past.
  • Kota Kinabalu Wetland Centre:

    A haven for birdwatchers and nature enthusiasts, featuring a diverse range of flora and fauna.
  • Imago Shopping Mall:

    A modern shopping complex offering a wide range of retail and dining options.

Nearest Shopping Mall

For those looking to indulge in some retail therapy, the nearest shopping mall to Promenade Hotel Kota Kinabalu is:

  • Imago Shopping Mall:

    Located just a short distance from the hotel, Imago Shopping Mall is one of the largest malls in Kota Kinabalu. It offers a wide range of international and local brands, dining options, and entertainment facilities, making it a perfect destination for shopping enthusiasts.

Promenade Hotel Kota Kinabalu offers an exceptional blend of comfort, convenience, and access to the vibrant culture and attractions of the city. Whether you're here to explore the natural beauty of Sabah or to experience the lively urban scene, this hotel provides the perfect base for your adventures.

All facilities in Promenade Hotel Kota Kinabalu

Bar, Cafe and Lounge Promenade Hotel Kota Kinabalu
Bar, Cafe and Lounge
Swimming Pool Promenade Hotel Kota Kinabalu
Swimming Pool
Fitness Center Promenade Hotel Kota Kinabalu
Fitness Center
Common Space Promenade Hotel Kota Kinabalu
Common Space
Lobby Promenade Hotel Kota Kinabalu
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Business centre

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Nearby Facilities

  • Gift shop
  • Hair salon
  • Shops

Transportation

  • Airport transfer

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Promenade Hotel Kota Kinabalu

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 26-4-2023 to 30-9-2023.

General Check-in Instructions

Important Notice:- - Kindly be informed that all Rooms & Suites located from 5th to 12th Floors are Non-Smoking rooms.
For bookings made between 1 - 10 Oct 2020, Superior King or Twin Room will have Guaranteed Free Upgrade to Deluxe King or Twin Room).
For bookings made between 1 - 10 Oct 2020, Superior Single Room will have Guaranteed Free Upgrade to Deluxe Single Room.
Swimming Pool are closed temporarily from 01-05-2023 to 30-09-2023
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Promenade Hotel Kota Kinabalu
436
Number of floors in Promenade Hotel Kota Kinabalu
12
Another facilities in Promenade Hotel Kota Kinabalu
Bellhop, Concierge, Money changer, Doorman, Front desk

Frequently asked question in Promenade Hotel Kota Kinabalu

What are available facilities at Promenade Hotel Kota Kinabalu?
There are top facilites at Promenade Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Promenade Hotel Kota Kinabalu?
The standard check-in time at Promenade Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Promenade Hotel Kota Kinabalu provide breakfast?
Yes, Promenade Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Promenade Hotel Kota Kinabalu

7.8
Pleasant
From 545 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

8.4

Service and Facilites

7.8

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Traveler Reviews Promenade Hotel Kota Kinabalu

Number of reviews per page
20
40
Top reviews
Soo Leng
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Pei Yee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
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Arlene Joan
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel itself was great but walkways around was not very safe with slabs not even or missing. Electric or telephone cables hanging down- which is very unsafe.
wayne
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Cheng Hock
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

will come back soon
Yoke
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It is very relaxing
Vimala
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This was such a bad experience. They had a new year countdown and they were practicing for it on 30th December and 29th December even. The 30th one had the windows vibrating and the lights reached the room. I was terribly sick and I could not catch any rest. When asked; they said it was a last minute event and that they are not responsible for a state event. I then asked for a room change, but they said I may need to top up, as the rooms above are suite? Then they proceeded to relocate me when I asked them for some effort, and they placed me nearer to the stage. This is absurd. This is clearly an indication for lack of integrity. There was no indication of such an event. I booked my tickets the week before coming here, thus I am sure the event will have been announced by then. This is unacceptable and very annoying. Also mini trigger factors will be the different toothpastes in both rooms, the new room has Colgate. The water heater was working better in this floor. There are different standards for different floors? I don’t even get this. Don’t book this place. It’s really a scam. Then the roads were closed for the event and even that was not indicated. Only one doorman came to my rescue but could not help much. Thus, I ended up draaging my luggage and walking to the mall that was 15 minutes away, in the hot sun. See; this may not be a very difficult task but my point here is the need to INFORM these details so that a customer can be well prepared. HUGE LACK OF INTEGRITY.
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Sady
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Poor check-in, took around an hour , receptionist not sure what she was doing, failed to collect the tourist tax which was then collected at check out.Booked 4 rooms , one toilet did not flush at all, another had a view entirely of walll. Requested packed breakfast as we were leaving early to the airport, but it was late and the chef spilled one
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Robert
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
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Khairul Izan bin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Location is good.
JACKSON
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff very helpful & polite.
Ali Rahman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Near to the mall
Daniela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

A great hotel with an excellent service. Highly recommended.
Murray
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Rita
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Yau Chun
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Joonsoo
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Heng Wai
icon-Business
Business
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

nearby to airport and mall
clarissa
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Ahmad Farouk
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Spacious and comfortable room. Good location.
Number of reviews per page
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Swimming Pool 4 Promenade Hotel Kota Kinabalu

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