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Pulai Springs Resort

20km, Jalan Pontian Lama, Pulai, Johor Bahru, Johor, Malaysia, 81100
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8.5 Impressive
From 607 reviews
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Check our curated reviews for honest descriptions about this accommodation.
We enjoy and fun with the room and swimming pool are very nice🥰. This is second time we check in here.❤👍
Nora B. A.
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Swimming Pool
24-Hour Front Desk

Location Info

20km, Jalan Pontian Lama, Pulai, Johor Bahru, Johor, Malaysia, 81100
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Mon, 16 May 2022
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 607 reviews
Very Good
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great resort (4)
friendly staffs (2)
tasty breakfast (3)
complete facilities (2)
comfortable room (3)
great view (8)
great room (1)
great location (9)
tasty food (1)
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Most Recent
12 Reviews
/ 10

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5 Reviews
/ 10
Very disappointed pool only one open, supposely they must know weekend must be full of guest. Late check out just 12.10pm only the receptionist call to reminder 😏.

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This is a private profile
/ 10

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3 Reviews
/ 10
Not Variety of Breakfast Buffet and the time allocate for each guest only 45 minutes.

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3 Reviews
/ 10
Everything very nice and satisfy.

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2 Reviews
/ 10
We enjoy and fun with the room and swimming pool are very nice🥰. This is second time we check in here.❤👍

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3 Reviews
/ 10
check in experience bad. long queue and process to check in also not smooth. need to improve check in process and eliminate unnecessary process. people behind keep waiting for a long time. room cleanliness also bad. have molds at the curtain. need necessary service. perhaps due to MCO, a lot of rooms are not been service properly. all my family got sore throats after 1 night staying there. cleanliness need to be improved. but other facility is great. follow SOP, take turn to use after sanitize. breakfast also good. take turn and sanitize after each session. kids happy with the swimming pool and other entertainment.

1 liked this review

26 Reviews
/ 10
it's a fun time for me and family staying here. with 10.10 voucher to give discounts. it is a real value for money although the room might have old buildings smell

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Accommodation's Reply

03 Nov 2020
Dear Guest, Thank you for taking the time to review us after your recent stay. We are happy to hear that you had a fun time with your family and found your holiday to be very value for money. We acknowledge your comments about the room and building with some unpleasant smell. Trust us that we have notified our team members about this and we will work in improving what's necessary. Thank you and see you soon. Sincerely, Sunny Soo, General Manager
4 Reviews
/ 10
overall very good but the air conditioner not well's very hot in the night I don't know why

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Accommodation's Reply

30 Sep 2020
Dear Guest, Thank you very much for reviewing us. Glad that you found your stay to be good, nevertheless we will look into the air-conditioning system. Thank you for informing us and we hope to see you again soon. Sincerely, Sincerely, Sunny Soo, General Manager
1 Reviews
/ 10

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Accommodation's Reply

30 Sep 2020
Dear Guest, Thank you for taking the time to review us and for sharing with us some lovely pictures. We very much hope to see you again soon. Sincerely, Sunny Soo, General Manager
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit is required during check-in using cash, or credit card.

Minimum Age for Check-in Policy
Guests must be at least 18 years old to be able to check-in.

Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Pulai Springs Resort provides the tranquil atmosphere you need when you are out on a vacation or business trip. This five-star resort gives you the best-staying experience at a price that feels worthy of paying. Pulai Springs Resort was built on KM20, Jalan Pontian Lama, Pulai, Johor Bahru, Johor. Considering how it is just a stone’s throw away to the center part of the city, as a visitor, without doubt, you can expect that during your stay here, you will hardly as ever get bored with your stay because, in addition from the nearby tourist attractions that are widely acclaimed, the hotel itself is situated nearby town area that you can look forward to taking explore around and create your own memorable and exquisite travel experience. There are a total of four main types of room available for all guests deciding to reside here. Each room is properly equipped with basic in-room facilities plus more features that are added for specific rooms meant for specific guests’ needs. Pulai Springs Resort has a multitude of dining options in their list to provide for the customers, which would make it really tempting for guests to attempt to indulge in the dishes provided. Both leisure and business travellers will be awed to find the hotel facilities provided would be able to cater to their necessities.

How to get to Pulai Springs Resort

You will be really relieved to know that despite the sheer size of the town of Johor Bahru, there are appropriate roads and landmarks to help to navigate around town and because of that, you would not have to be on the road too long just to reach the Pulai Springs Resort. Adding the blessings, the hotel is within the route to the airport, which would take less than thirty minutes by driving. To get to Johor Bahru, you can either drive, take the bus or the plane. If you are driving from the capital of Kuala Lumpur, the journey to the hotel will only take around three hours and fifty minutes, probably the longest in comparison to all three methods of transportation. The time taken might be varied which is dependent on the traffic condition at the time the route is being used. Because the hotel is located slightly off the middle of the city, you can also expect to go through a few exits in order to reach the hotel. If you are taking the bus, you will be dropped off at Larkin terminal which is about twenty kilometres away from the city centre, is the main pickup and drop-off point to and from Johor Bahru as well as other cities within the state of Johor. From the terminal, the trip to the hotel will take around 20 minutes by taxi, local bus or alternative services like Uber or Grab. If you are taking the plane, you will certainly land at Senai International Airport. From there, the distance to the hotel is around 15 kilometres, so, it will take around eighteen to twenty minutes to reach the hotel depending on the local traffic situation. Considering the geographical hotel position which is pretty close to the Skudai area, there are a couple well-known landmarks you can spot to help you find the hotel. The landmarks mentioned are Taman Pulai Perdana, Taman Universiti and the University of Technology Malaysia. Those places are situated within less than five kilometres far from the hotel hence if you can find them, you can be sure to be technically very close to the hotel and would not have to travel any further to find the place.

Different Types of Rooms in Pulai Springs Resort

There are a total of four major types of room available for all guests residing at Pulai Springs Resort and they are Studio, One Bedroom Suite, Two Bedroom Suite and Three Bedroom Suite. Each room is well-equipped with Pulai Springs Resort’s basic in-room facilities plus more features that are added specially for specific rooms. The basic in-room facilities provided in all rooms including air conditioning, refrigerator, desk, balcony or terrace, coffee or tea maker, television, in-room safe, internet connection via WiFi, telephone as well as hair dryer.

Studio is a 40 square meters room suitable for two people. The room provides a king-sized bed or two twin beds, thus, if you are travelling with a significant other or a colleague, this room is suitable for you.

One Bedroom Suite is a 56 square meters room which could also only accommodate up to two people. The room provides a king-sized bed or two twin beds. Therefore, if you are travelling with friends or merely needed a bigger space, this room is suitable for you.

Two Bedroom Suite is a 79 square meters room suitable for corporate group travellers or small families. The room provides one king-sized bed and two single beds which makes it perfect for four people. If you are travelling together with a child, he/she will have his/her own bed ready without much worries about prepping another place to sleep.

Three Bedroom Suite is a massive 114 square meters room suitable for bigger families or people travelling in a bigger group. The room provides one king-sized bed, one queen-sized bed and two single beds.

Restaurants and Cafes in Pulai Springs Resort

When it comes to the eatery section, guests will be certain to have a distinctive and unforgettable dining experience at the hotel. There are four main restaurants in the area, namely Gleneagles Terrace Restaurant readying local and Western meals all day, Qing Palace Dining Restaurant serving special Szechuan cuisines, Cinta Terrace which provides an amazing breakfast buffet and Cinta Deli serving light meals and snacks by the pool. There are also Waterfalls Café nearby the clubhouse providing refreshments, Pulai Terrace serving meals for golfers and a bar named Elephant & Castle Pub. In short, guests would not have to look further out to fill their tummies and would have one less thing to worry about, that is where to eat, due to the multitude of selections provided here by the resort.

Facilities and Activities in Pulai Springs Resort

The hotel also provides a huge range of facilities and services for all residing guests for their comfort and convenience during their length of stay. Among the facilities that can be found include bellhop, concierge, money changer, doorman, front desk, porter, laundry service, luggage storage, a newspaper in lobby, tours, wedding services as well as 24-hour receptionist and security with multilingual staffs. Other public facilities the visitors could also utilize is the parking, coffee shop, elevator, 24-hour room service, restaurant, room service, safety deposit box and WiFi in public area. Business travellers can also enjoy the facilities provided that would be greatly beneficial for their work uses like the meeting facilities, business centres, conference rooms, projectors and photocopier.

Interesting Places near Pulai Springs Resort

Johor Premium Outlet – The first ever luxury premium brand outlet in the Southeast Asia region, Johor Premium Outlet has positioned itself time and time again as a great place to shop for highly accomplished brands with lower prices. It has an open-air concept and terrific dining options in addition to all the brands you can buy at good prices. With its strategic location and easy access from the highway via the Indahpura Interchange, the outlet always has something to look forward to upon coming to Johor.

Hotel Policy

Additional breakfast are chargeable at MYR 38.00 /person.

Breakfast time start from 07:00 until 10:00.

Smoking is strictly not allowed in this property

Pets are NOT allowed.


Hotel Services
  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Snacks
Things to Do
  • Children play area
  • Entertainment for children
  • Fitness center
  • Garden
  • Karaoke
  • Library
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa
  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Shower
  • TV
Sports and Recreations
  • Billiard
  • Cycling
  • Darts
  • Fitness center
  • Game room
  • Billiard
Business Facilities
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
Family-friendly Facilities
  • Kids club
  • Children club (surcharge)
  • Children pool
  • Airport transfer
  • Area shuttle with surcharge
  • Disabled access friendly
  • Wheelchair accessible
  • Internet point
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
  • Airport transfer
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See other 613 Resorts in Johor Bahru

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