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Pullman Kuala Lumpur City Centre - Hotel & Residences

Hotels
8.7
/10
Very Good
1,986 reviews

What Guests Say About Their Stay

Bedroom (25)
Staff Friendliness (23)
Room Space (23)
Distance To City Center (21)
Melitina T.
8.5
/ 10
Nice ambience. Very recommended. All is great. From services until location.
Russell Mathanda
9.4
/ 10
Great service from everyone make you feel as you are the most important person at the hotel.
Paulus
9.7
/ 10
Good location, in front of the Pavillion mall. The room is very clean and good view.
Smith S.
9.7
/ 10
Friendly staff and good location
Herwin H.
9.7
/ 10
Clean and spacious room with friendly staff
In the Area
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4 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi

Family-friendly Facilities

Babysitting with surcharge
Pullman Kuala Lumpur City Centre - Hotel & Residences is a hotel in a good neighborhood, which is located at Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Others Pullman Kuala Lumpur City Centre - Hotel & Residences
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Discover More About Pullman Kuala Lumpur City Centre - Hotel & Residences

Overview of Pullman Kuala Lumpur City Centre - Hotel & Residences

Pullman Kuala Lumpur City Centre - Hotel & Residences

offers a luxurious and convenient experience in the heart of Kuala Lumpur. More than just accommodation, it's an ideal base for exploring the city's many attractions.

Prime Location

Located in Kuala Lumpur City Centre, Pullman Kuala Lumpur City Centre - Hotel & Residences provides easy access to landmarks like the Petronas Twin Towers and KL Tower. Excellent public transport links, including the LRT and monorail, make getting around the city simple and efficient.

Ideal For

Pullman Kuala Lumpur City Centre - Hotel & Residences is perfect for various travellers. Whether you're a business traveller needing a comfortable workspace, a couple seeking a romantic escape, or a family desiring a central location for your adventures, you'll find Pullman Kuala Lumpur City Centre - Hotel & Residences suits your needs.

Ambiance

Expect a sophisticated and modern atmosphere. The stylish decor creates a relaxed yet upscale environment, perfect for unwinding after a day of exploration or preparing for a night out.

Pullman Kuala Lumpur City Centre - Hotel & Residences

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Pullman Kuala Lumpur City Centre - Hotel & Residences Facilities

Featuring 0 rooms in total, Pullman Kuala Lumpur City Centre - Hotel & Residences offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, 24-Hour Front Desk, Parking, WiFi.

Room Options

Pullman Kuala Lumpur City Centre - Hotel & Residences offers a variety of room types to suit different needs. Options range from studios ideal for solo travellers to spacious suites perfect for families. Expect comfortable beds, modern bathrooms, and essential amenities.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Pullman Kuala Lumpur City Centre - Hotel & Residences

Expect a refined and relaxed atmosphere. Pullman Kuala Lumpur City Centre - Hotel & Residences provides a social environment where you can connect with other guests, focusing on offering a comfortable and convenient base for exploring Kuala Lumpur.

Typical Guests

You'll likely encounter a mix of international guests, including business travellers, couples, and families. The welcoming and inclusive atmosphere makes it easy to feel at home.

Activities and Information

While Pullman Kuala Lumpur City Centre - Hotel & Residences may not organise regular activities, the concierge can provide information on city tours and events happening during your stay, offering valuable local recommendations.

Hotel Policies

Standard hotel etiquette applies. Guests are expected to be respectful, keep noise levels down, and adhere to the hotel's policies regarding smoking and alcohol consumption.

How to Get to Pullman Kuala Lumpur City Centre - Hotel & Residences

Reaching Pullman Kuala Lumpur City Centre - Hotel & Residences is easy, thanks to its central location and excellent transport links.

Public Transportation

The nearest LRT and monorail stations are within walking distance, providing easy access to most parts of the city. Check the local transport app for schedules and routes.

Taxis and Ride-Hailing Apps

Taxis are readily available, and ride-hailing services offer a convenient alternative. Use a reputable app and confirm the fare before starting your journey.

Nearby Attractions

Pullman Kuala Lumpur City Centre - Hotel & Residences is within walking distance of major attractions, including the Petronas Twin Towers, KLCC Park, and Bukit Bintang. Walking is a great way to experience the city's atmosphere.

Food Near Pullman Kuala Lumpur City Centre - Hotel & Residences

A wide variety of dining options surround Pullman Kuala Lumpur City Centre - Hotel & Residences, catering to all tastes and budgets.

On-Site Dining

Pullman Kuala Lumpur City Centre - Hotel & Residences offers a breakfast buffet to start your day. There's also a bar for evening drinks.

Self-Catering Options

While full self-catering facilities may be limited, some suites may include kitchenettes. Check the room description for details.

Local Restaurants

Explore the surrounding area for cafes, convenience stores, and restaurants. You'll find everything from local Malaysian cuisine to international dishes.

Things to Do Around Pullman Kuala Lumpur City Centre - Hotel & Residences

Explore the many attractions near Pullman Kuala Lumpur City Centre - Hotel & Residences.

Popular Attractions

Visit the Petronas Twin Towers for stunning city views. Relax in KLCC Park or explore the Bukit Bintang shopping district.

Cultural Experiences

Explore night markets, visit the Islamic Arts Museum Malaysia, or wander through the Perdana Botanical Garden.

Suggested Itineraries

Solo travellers can explore city landmarks and relax at the hotel bar. Groups can enjoy a food tour and a night out in Bukit Bintang.

Why Pullman Kuala Lumpur City Centre - Hotel & Residences is Popular Among Travelers

Pullman Kuala Lumpur City Centre - Hotel & Residences is highly rated for its location, comfortable accommodations, and excellent service. Guests appreciate the proximity to attractions and transport, as well as the modern amenities and friendly staff.

Tips for First-Time Visitors

Make your stay at Pullman Kuala Lumpur City Centre - Hotel & Residences even better with these tips.

Choosing a Room

A studio apartment is ideal for solo travellers. Families should consider a spacious suite. Request a room away from the elevator if you are sensitive to noise.

What to Pack

Pack light, comfortable clothing for the tropical climate. Include sunscreen, insect repellent, and a universal adapter.

Local Customs

English is widely spoken in Kuala Lumpur. Learning basic Malay phrases is helpful. Dress modestly when visiting religious sites.

Best Time to Stay at Pullman Kuala Lumpur City Centre - Hotel & Residences

Kuala Lumpur is a year-round destination, with the best time to visit depending on your preferences.

Weather Considerations

The dry season (May to September) offers pleasant weather with sunshine and lower humidity. This is peak season, so expect higher prices. The shoulder seasons (March-April and October-November) offer a balance of good weather and fewer tourists.

Events and Festivals

Kuala Lumpur hosts various festivals throughout the year. Book accommodation in advance if you plan to attend a specific event.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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Ensure to check availability and book in advance to secure the best deals.

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Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Pullman Kuala Lumpur City Centre - Hotel & Residences

Others Pullman Kuala Lumpur City Centre - Hotel & Residences
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Pullman Kuala Lumpur City Centre - Hotel & Residences

Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Number of floors in Pullman Kuala Lumpur City Centre - Hotel & Residences
29
Another facilities in Pullman Kuala Lumpur City Centre - Hotel & Residences
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Pullman Kuala Lumpur City Centre - Hotel & Residences

What are available facilities at Pullman Kuala Lumpur City Centre - Hotel & Residences?
There are top facilites at Pullman Kuala Lumpur City Centre - Hotel & Residences such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Kuala Lumpur City Centre - Hotel & Residences?
The standard check-in time at Pullman Kuala Lumpur City Centre - Hotel & Residences is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Pullman Kuala Lumpur City Centre - Hotel & Residences have?
Pullman Kuala Lumpur City Centre - Hotel & Residences is a 5.0-star hotel.
How many floors does Pullman Kuala Lumpur City Centre - Hotel & Residences have?
Pullman Kuala Lumpur City Centre - Hotel & Residences has 29 floors.
Is there parking at Pullman Kuala Lumpur City Centre - Hotel & Residences?
Yes, Pullman Kuala Lumpur City Centre - Hotel & Residences provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Pullman Kuala Lumpur City Centre - Hotel & Residences

8.7
Very Good
From 1,013 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.5

Location

9.1

Service and Facilites

8.8

People often mention about Pullman Kuala Lumpur City Centre - Hotel & Residences
All
Staff Friendliness (17)
Bedroom (17)
Distance to City Center (15)
Room Space (15)
Hotel Area (15)
Variety (15)
Accessibility (14)
Ambiance (14)
Surroundings (13)
Family Friendly (13)
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Traveler Reviews Pullman Kuala Lumpur City Centre - Hotel & Residences

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Our recent stay at the Pullman KLCC City Center was, overall, a wonderful experience and I would absolutely recommend the hotel to others. The property itself is immaculate—beautifully decorated, artful, creative, and inspiring. It was the perfect city getaway right in the heart of Kuala Lumpur. Highlights of our stay: The staff were warm, welcoming, and friendly on nearly every occasion. Special thanks to Ida and Alya at checkout for their thoughtful apologies, and to Harakem for an excellent check-in. Our suite was spectacular—spacious, elegant, and well-appointed. I’m confident the same attention to quality carries through to all of their rooms. The 10th-floor pool is gorgeous, with a relaxing city vibe. The spa was a real sanctuary, complete with a sauna. I had an excellent massage that helped me unwind after a stressful moment. (Although in my opinion, given the circumstances, it should have been complimentary.) In-room dining was a delight—delivered quickly, presented beautifully, and consistently 5-star quality. On three occasions, the team even set up our private dining table, creating a restaurant experience in our suite. The Blu Cigar Lounge was another highlight. It was the only comfortable space for my 75-year-old mother to enjoy a cigarette and soda, while I sampled two exceptional cigars. Tommy and his team deserve special mention—they are absolute gems who went above and beyond to deliver outstanding service. Location could not be better. You are truly in the center of the city. Where the experience fell short: Unfortunately, one interaction overshadowed an otherwise outstanding stay. On the first morning, despite having booked two nights, I was abruptly woken from a deep sleep (with the “Do Not Disturb” sign displayed) by loud knocking and a bill being slipped under the door for a minor balance of under $50 USD. This was unsettling, but what followed was worse. When I went to the front desk, I had a very negative encounter with Connie, one of the guest service managers. Rather than calming the situation, she was confrontational, dismissive, and never once offered an apology. Requests to speak with another manager were met with deflection. She repeatedly insisted, “I have never said no to you, Mr. Zeleny,” but refusing to escalate the matter or even have a proper conversation at the Accor priority desk was, in practice, a “no.” There was no follow-up, no resolution, and no apology until checkout the following day when other staff members—Ida and Alya—finally expressed their regret. If Connie is indeed a manager, I strongly encourage management to provide retraining in communication and guest service. A manager’s role is to de-escalate and reassure, not inflame a guest’s frustration. Final thoughts: Despite this one regrettable interaction, the Pullman KLCC remains a top-tier hotel with excellent facilities, food, and staff. The positives far outweighed the negatives, which is why I still rate the stay highly. That said, I hope management takes this feedback seriously, as one individual’s attitude can cast a shadow over an otherwise 5-star experience. A week later, I still have not received any follow-up apology, which is disappointing. With the right attention to service recovery, this hotel could truly deliver a flawless 5-star experience every time.
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Verified Traveler
icon-origin-TRAVELOKA
9.2
/10
Reviewed 6 day(s) ago
The aircond 2235 is not working snd the fridge also not cold, the swimming pool small.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Friendly staff.Breakfast menu simple.
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Good, very helpful, the food is delicious
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
We stayed for a birthday celebration. The hotel was very pleasant, with quick check-in and check-out. We were surprised with room decorations and a cake. Thank you, Ms. Devi and Hedry. It was a pleasure to be served by them and given the birthday surprise. Best of luck to Pullman KLCC.
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J***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Very good location, the room is very clean and comfortable. The breakfast meals are very nice.
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z***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Perfect. Will be back soon here...
1 people find it helpful
R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Nice and comfortable and clean, suitable for families.
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1 people find it helpful
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Friendly staff.. Location is also good..
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m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It can no longer be explained in writing, I'll try to comment, in my opinion it's really ⭐⭐⭐⭐⭐
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y***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Strategic location, good service
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1 people find it helpful
n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Hotel is walking distance to malls and towers. Rooms are very clean and comfortable. Meals have a wide variety to choose from in the hotel and from the nearby malls and restaurants.
1 people find it helpful
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very good service and nice atmosphere.
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G***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Good location, easy to mall, near the exclusive mall
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m***d
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The hotel's position is very good and strategic.
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N***r
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6.8
/10
Reviewed 22 week(s) ago
The air conditioning was not cool.
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Ramos A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
It was a pleasant stay, good location, the breakfast buffet was amazing and tasty. Will definitely come back again.
2 people find it helpful
N***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
really like it, comfortable and can sleep soundly 👌👍
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1 people find it helpful
m***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very satisfying, like home, then the most important thing is comfort and cleanliness as well as friendliness 👍
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
It was so glad stay here the room was so clean, the hotel staff was so nice and the location near mall market hopefully if I come back here I will stay at the Pullman Hotel thank you Pullman see you again Kuala Lumpur
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Number of reviews per page
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Others 4 Pullman Kuala Lumpur City Centre - Hotel & Residences

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.