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  6. Pullman Kuala Lumpur City Centre Hotel & Residences

Pullman Kuala Lumpur City Centre Hotel & Residences

No. 4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450
8.8/10Very Good
According to 270 guests
Clean, comfortable, and good service
Johan D.
See all reviews
Based on 2,973 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Pavilion Kuala Lumpur
(0.16 km)
Bukit Bintang
(0.21 km)
Aquaria KLCC
(0.41 km)
Raja Chulan Monorail Station
(0.44 km)
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Review by Traveloka users
Very Good

168 Traveloka customers have stayed in this hotel and given reviews:

This hotel is very good, we like it.
Great location, near pavilion mall, bukit bintang
Nice hotel with good location. Only the bed is too soft. Good breakfast. Good service.
Once you've greeted by the majestic lobby the good experience stop
Nice hotel, I get upgrade to a apartment suit when they didn't had any smoking rom, breakfast was in the continental area , but I manage to switch it to international in 1 floor.
Good hotel with good facilities, located at mid-distance between KLCC and Bukit Bintang. Staff are friendly and helpful... The only small inconvenience is that even if the hotel is located just across the street of Pavillon Mall, you'll still need to walk 5 minutes to reach a bridge to cross Raja Chulan Road, or you can cross the street at your own risk if you feel lazy to walk the extra 5 minutes.
Very good hotel for location and service.
Very nice hotel with very nice location
The floor I was on was no smoking but you can smell smoke all throughout the 3 days I was there.
It's great hotel and good view.
Based on
2,973 reviews
Review from
Solo travel208
Friends getaway259
Rating Result
Very Bad
Very Good
Great hotel great location
Nice hotel, spacious room, location easy access by walking distance to many places. It help and save a lot of time and money. The hotel is really quiet and away from main traffic. I will recommend this hotel and will return.
Solo travel - Jul 23, 2017
Let's start at the beginning... arrived at 1am after a long flight and had to wait 20 mins to be checked in, staffed allowed a Chinese gentleman to push in front of me in the queue, not a good start Secondly was not informed when booking the executive lounge was moved to a temporary location that was rubbish Thirdly the lounge staff cannot understand any English, I asked for sunny side up Eggs and kept getting asked "you want poached or scrabbled" maybe get your stuff to understand what you offer on your menu Every morning I had to wait 20 mins for my order, making me late for work! I was supposed to receive a daily newspaper but did not receive one, I reported to reception yet 9 days latter I still done have one Now let's talk about employee 113 who followed me out of the hotel this morning and started crying and telling me he needed moment to fix his motorbike, am I staying at a backpackers or a 5 star hotel?? I usually stay at the Westin and going forward I will be going back there, this is a joke of a 5 star hotel Pull your socks up!!!!!!
Business - Jul 22, 2017
Michelle S
One bedroom apartment- Very average
My partner and I stayed at Pullman for our time in Kuala Lumpur.. The location is great as it's right in the heart of the city, just minutes to walk to many shops and eateries but the hotel itself was unfortunately quite disappointing. The staff were friendly and professional which was great but the hotel hallways smelt like stale smoke and our room (although it was a non-smoking room) stank strongly of stale smoke and noises from the patrons in the rooms next to us were heard very loudly through the walls, so loud that infact it made falling asleep difficult a few of the nights we were there. The buffet breakfast had a great range of food which all tasted great. Overall i don't think this hotel deserves it's 5 star rating, it has some positive points about it but overall i would give it around a 2-2.5/5 stars and wouldnt recommend it to someone wanting a clean, hygienic relaxing form of accomodation as this hotel does not offer these luxuries.
Couples - Jul 22, 2017
Best Location to Stay in kuala Lampur
This place offers a lot of things, the best thing is watching the Petronas Tower from the room. It truly one of the top class hotels in Kuala Lumpur as far as location and facilities are concerned. Where else can you see a good view of KL tower and Twin tower? The pool located on the 10th floor is amazing, the restaurant is perfect and room facility are too much to ask for. The Accor staffs are always pleased to help, they make sure that your stay is nothing but the best.
Couples - Jul 22, 2017
Lyn B
Excellent service
We booked this hotel following a 21 day cruise and stay in Shanghai and wanted something with good quality, service and space. We were not disappointed. Our room was large, beautifully decorated and a generous bathroom with quality French amenities. We had a coffee machine, fluffy robe and complimentary laundry. The buffet breakfast has the best selection I have seen and the dinner buffet is extensive, though we ordered from the menu. There is a beautiful pool area on the 10th floor. We would not hesitate to stay at this hotel again and recommend to anyone wanting a quality stay.
Couples - Jul 20, 2017
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-in
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Children pool
    • Spa
    • Outdoor pool
    • Sauna
    • Spa
    • Spa
    • Children play area
    • TV lounge
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Safety deposit box
  • Nearby Facilities
    • Gift shop
    • Grocery
    • Hair salon
    • Shops
  • Kids and Pets
    • Babysitting
    • Babysitting with surcharge
    • Supervised childcare
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Conference room
    • Conference room
  • General
    • Smoking area
    • Terrace
  • Transportation
    • Shopping center shuttle
    • Valet parking
  • Sports and Recreations
    • Fitness
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Pullman Kuala Lumpur City Centre Hotel & Residences is a hotel in a good neighborhood, which is located at Bukit Bintang.

The hotel is located only 1.2 km away from Ampang Park Station.

Not only well positioned, but Pullman Kuala Lumpur City Centre Hotel & Residences is also one of hotels near the following Pavilion Kuala Lumpur within 0.16 km and Bukit Bintang within 0.21 km.

About Pullman Kuala Lumpur City Centre Hotel & Residences

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Pullman Kuala Lumpur City Centre Hotel & Residences is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pullman Kuala Lumpur City Centre Hotel & Residences.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.