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Pullman Kuching

Hotels
1a Jalan Mathies, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
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Traveloka
8.6 Impressive
From 499 reviews
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Check our curated reviews for honest descriptions about this accommodation.
I had the most pleasant stay here with my friends. The staff was so understanding and helping. Check in time was earlier because I have to decor the room for my friend’s anniversary surprise. The room very big, neat and beautiful.
Nurhafiza S. B. Z.
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Facilities
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Location Info

1a Jalan Mathies, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
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Check-in
Sat, 28 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 499 reviews
8.6
Impressive
Fantastic
186
Very Good
232
Satisfying
34
Average
47
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (8)
friendly staffs (1)
clean room (7)
excellent service (2)
great facilities (2)
great view (1)
tasty food (1)
great location (1)
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English
This is a private profile
6.7
/ 10
6.7
Holiday
It takes too long to check in. Out of 4 rooms, 1 room remained not ready until 7 pm so we are given a late upgrade to a suite. I also have a condition that requires only slight customization for the check-in: I booked two nights of the same type of room under two different booking vouchers. It takes God knows how much time to talk with the check-in officer. The solution they provided was not practical, first I was told to check out first, and then I was told to get back at 11.30 am the second day at the hotel to process my second-night booking. Can you believe it? I am a tourist on a schedule and she asked me to come back in the middle of the day. Why can't you just take my data and process them later if 11.30 am is the time you're able to process the booking? I am thankful for Andrew though because he made sure that I didn't have to check out my first night. But on the second day, I didn't see him at first the person I met in the lobby made me go back at 11.30 am lol. Thankfully she let me not go back until midday eventually. The make-up room needs to be called because when I got back at 3 pm, the room has not been made. At 6 pm I had to leave the room again and yet for that 3 hours, I continue to be “on queue” and no housekeeping service came to my room. Breakfast was not satisfactory. A limited variety of food is provided. The egg counter takes too long to just make an order. It itched me to see one chef cooking using only one pan. Even I can do better than that to manage the queue. Is this even Pullman standard? Overall, the room is clean and spacious enough to let our group rest. Other than the too-complicated person at the check-in counter, other staffs are friendly.

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IL
2 Reviews
6.3
/ 10
6.3
Staycation
Have to wait the room ready more than 1 hour after check in time. Should improve. People are expecting a smooth arrival.

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AT
3 Reviews
6.3
/ 10
6.3
Business
Very old hotel already and not worth the value.

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EB
1 Reviews
8.5
/ 10
8.5
Staycation
Overall I had best stay ever in Kuching. Reception was very polite and helpful and definitely will back there and will recommend this hotel to everyone! Thank you 💕.

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NA
1 Reviews
8.5
/ 10
8.5
Staycation

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NA
12 Reviews
9.1
/ 10
9.1
Staycation
our stay has been pleasant. room is clean and comfortable. the swimming pool sadly wasn't opened yet but we did still get to lounge nearby and enjoy the view. its a nice new hotel, and we enjoyed our stay here

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NI
5 Reviews
6.5
/ 10
6.5
Romantic Vacation
Room just nice. Staff friendly but food really bad.

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JS
4 Reviews
8.5
/ 10
8.5
Family vacation
The hotel room is ok for the price we paid. The service is good. Swimming pool can be upgraded to a better one for 4.5 star hotel.

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MF
1 Reviews
8.5
/ 10
8.5
Business travel
it was not that close to the center. but I had a pleasant stay. the room was big. the breakfast buffet had a variety of choice. the staff was helpful.

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This is a private profile
10
/ 10
10
Romantic Vacation
Clean, comfy, superb, friendly staff. Recommended to all.

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes. Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Hotel Description
Check-in and Check-out Time
Check-in: 15:00 - 12:00
Check-out: Before 12:00
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Besides the panoramic view of Kuching City and Sarawak River, this 5-Star hotel also offers the best hotel experience for all luxurious travellers. Located along Jalan Mathies in Kuching Sarawak, the Pullman Kuching is best known for its comfortable rooms and facilities provided. Reviews poured in on the spacious and comfort the guest's rooms provided with its amazing view of Sarawak. There are four types of exclusive rooms plus three luxurious suites that guests will find suitable for their stay. The Kuching hotel offers a total of 389 rooms each with its own unique qualities. Apart from its aesthetic features on the architectural structure and decorations, the hotel is also surrounded by interesting tourist attractions that you will find excited to explore. Such sites including the popular Cat Monuments, Fort Margherita, Mirage Spa and The Cottage plus more. In terms of vacation-wise, boredom will be the least thing on your list.

How to get to Pullman Kuching

The only way you can travel easily to Sarawak is by air transportation, therefore, from the airport to the hotel will take around 20 minutes drive. The distance is 10 km away, making quite near generally speaking. Driving would be an easy mode of transportation around as relying on public transport could take up a lot of waiting time and the availability is hard to predict. If navigation is difficult for you, you can always rely on certain known landmarks that could help you find your way to the hotel. One obvious and well-known landmark is the Cat Monument. Once you spotted the giant monument, you are very close to the hotel because the monument is less than a kilometre away from the hotel. You will not be able to miss the monument and you will certainly not be able to miss the hotel.

Different Types of Rooms in Pullman Kuching

The Kuching hotel offers a total of 389 rooms each with its own unique qualities that represent each room with its own identity or vibe. There are seven types of rooms available for guests; the Superior Room, the Deluxe Room, the Family Room, the Executive Room, the Executive Suite, the Premier Suite and the Royal Suite. These rooms provide two things guests will enjoy; views and facilities. The Kuching City holds one of the most magnificent views and rooms like the Superior Room, the Deluxe Room, the Family Room and the Premier Suite, for example, give guests the ultimate view of the city. Facilities-wise, the Royal Suite lives up to its name by providing the ultimate leisure features including a satellite/cable television, yoga mat and dumbbells, access to the Executive Lounge and complimentary usage of Executive Meeting Room that business travellers will find it convenient for their use.

Restaurants and Cafes in Pullman Kuching

Food is everything here in the Pullman hotel in Kuching. Here, guests will be able to enjoy the delicious cuisines with cravings for a second meal afterwards. There are five places you can visit to enjoy a fantastic meal and drinks; the Puzzle Restaurant, the Nu Er Hong, the Deja Vu Bar & Lounges, the Cafe Chat and the Liquid Bar.

Puzzle-themed floors in the Puzzle Restaurant will add more excitement in your dining as it provides a great atmosphere that is suitable for all types of occasions and not to mention the local plus international cuisines served with the finest presentation. If you are going for more Chinese cuisine, the Nu Er Hong offers you just that. Taste the authenticity of Chinese cuisines that promise you satisfaction on its detailed presentation and taste. The Deja Vu Bar & Lounges, the Cafe Chat and the Liquid Bar is where you would want to go to spend some time relaxing while enjoying exquisite drinks and light meal. The environment is very atmospheric and relax, you can even conduct a casual talk with your business partners over drinks.

Facilities and Activities in Pullman Kuching

The hotel is adamant to keep guests comfortable and satisfied throughout their stay. Thus, providing excellent services and activities are their number one priority. Among the hotel services provided at the hotel include 24-hour receptionist that will ease your checking in and out process runs smoothly, concierge, laundry service, luggage storage and tours around the hotel grounds. For those who are travelling with kids, the hotel also provides babysitting services and supervised childcare, but be sure to know that surcharge will be applied for babysitting services. Business travellers could also utilise the business facilities such as the business centre, conference room and meeting facilities to ensure smooth productivity of the company.

Even when you are staying inside for the day, there are also plenty of activities the hotel offers like spending time at the spa, the health club or the outdoor pool. For those with children around, they are able to spend time with the children play area that will surely give them the time of their lives. Guests can also go to the hotel’s gift shops nearby plus hang around at the terrace on the rooftop to enjoy the amazing view of the surrounding.

Interesting Places near Pullman Kuching

Mirage Spa - After a long day out, it is always best to relax and unwind. The Mirage Spa is 0.2 km away from the hotel and offers various spa and body treatment packages that guests will enjoy. You will leave feeling energised and refreshed for another adventure.

The Cottage - Nightlife in Kuching is the fun aspect of the holiday. Hit The Cottage for a cool place to hang out and have fun with their variety of drinks and foods. You will also be entertained by live band performance too.

Upside Down House Kuching - Looking for a fun activity to spend with your friends and family? The Upside Down House Kuching will give you the best experience and the best photos that you can take home with you. Located less than 1 km from the hotel, it will surely give you an upside down fun.

Chinese Museum - Sometimes it is best to stroll through history while you are on vacation. Walk through the hallways in Chinese Museum and is sure to take you back in time and witness how things are back then.

Hotel Policy
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Facilities
Hotel Services
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge
Things to Do
  • Shops
  • Health club
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
Public Facilities
  • OTHER
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator
Food and Drinks
  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar
General
  • Banquet
  • Ballroom
  • Smoking area
  • Terrace
Accessibilty
  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom
Business Facilities
  • Meeting facilities
  • Business center
  • Conference rooms
Nearby Facilities
  • Souvenir shop
  • ATM/Banking
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
Sports and Recreations
  • Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 245 Hotels in Kuching

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