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  2. Malaysia(5,289 hotel)
  3. Sarawak(296 hotel)
  4. Kuching(198 hotel)
  5. Kuching City Center(180 hotel)
  6. Pullman Kuching

Pullman Kuching

1a Jalan Mathies, Sarawak, Kuching, Malaysia, 93100
According to 131 guests
Great!! From A-Z everything perfect..
Mohamad F. B. Y.
See all reviews
Based on 1,994 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Top Spot Food Court
(0.10 km)
Cat Monument
(0.27 km)
Tua Pek Kong
(0.33 km)
Fort Margherita
(0.58 km)
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Review by Traveloka users

79 Traveloka customers have stayed in this hotel and given reviews:

Excellence and comfortable also friendly
A great experience. good location for the Kuching Marathon. The only thing was, they only allowed one entry card per room as the hotel was "full house". This was difficult, especially for families with young children.
At the time I checked in there wasn't room available, but they gave me a big room instead
Everything was perfect until I ordered Breakfast in room. It was total bad. 1st they came in the morning with all my food is pack to go!!! So I asked them where do you want me to eat my breakfast since its packed like Mcdonald to-go paperbag. They got shock with the question and realise their mistake and said they will recook and send a new one. Nice 2nd time they send in a trolley with warmer like a normal dine-in room. I said perfect. Oh ya my wife had English Breakfast and mine is Japanese Breakfast. Wife meal was all in order but mine was bad. In the menu for Japanese Menu is inclusive miso soup but it never came at all even after I asked. My soft boiled egg first came hard boiled. Call them and they replace another 2 and still not even closed to cook. Call them and this time they bring 6 eggs just to be sure as the chef was not trained to cook half boiled egg I guess in his training school. 5 egg is hard boiled and 1 is almost perfect. Came down and told the manager that I had a lousy breakfast and told the story and he said very sorry I we wont charge you for the eggs. As a 4-5star hotel you should waive the whole breakfast. Well thats my story and frequent traveler
Nice service, nice city view.
Pleasant experience at Pullman Kuching. Nice ambience, strategic location, walking distance to discover the Kuching city.
The service was great, but the room was unexpected, the toilet was smelly, the water and linen was dirty
Overall good. only location not strategic as far from waterfront. need walk 10-15 min
The room is clean and service is good
No tissue, limited TV channel, no shower cap.
Based on
1,994 reviews
Review from
Solo travel182
Friends getaway181
Rating Result
Very Bad
Very Good
Great location, large chain hotel but doesnt hit the mark
Pullman Kuchhing is in a great location. The hotel is relatively new but is starting to show wear and tear. Unfortunately hotel does not live up the normal Pullman standards. Choose the Pullman since I have stayed at other in the past and was unsure of the layout of Kuching. Plus was only visiting Kuching for the Rainforest Music Festival and the pickup is right below Pullman. Plus points: - Rooms are large, all rooms have views, and the windows are nice and large. Since the hotel is perched on top of a small hill, the views are nice. - Bathrooms are massive - Kuching is small you can walk to everywhere around town in max 20-30 minutes Negatives: - Bathrooms need to be serviced - mouldy areas on all the seals - Staff service can be so so depending on the team that is working - Check in and check out was not the best experience - Lift and security cards was a bit funny - Toilets in the lobby are always wet and smelly Unfortunately would not stay here again on my next trip to Kuching. I will try one of the smaller boutique hotels.
Solo travel - Aug 20, 2017
Nice hotel, comfortable bathroom
I stayed here for two nights. I love my bathroom...it was wide and comfortable. I also like my bedroom and it has beautiful view at night. The staffs were helpful and friendly. The hotel provided many variety of breakfast menu. The huge lobby will welcome you and it was nice to be there.
Business - Aug 14, 2017
Way better this time
I wasn't expecting much as my last stay here was underwhelming. So I was surprised at check-in that everything was prepared and presented in a package much like the Accor Korea did. There a proper menu for welcome drinks and they are good. In the room, a complementary fruit basket is waiting as well a welcome letter. The staffs are awesome too. Hardware wise, everything is in place expect for the faulty bath tub and the view from higher floors are juz magnificent. Breakfast was great. Initially felt forced to stay here since I'm an Accor elite, but left looking forward to my next stay. Well done
Friends getaway - Aug 13, 2017
Joe B
Excellent hotel with great views
A very well located hotel only a short distance from the waterfront, shops and restaurants. Front desk staff were efficient, friendly and very helpful. The lobby was huge and spectacular. The rooms were spacious, comfortable and very well appointed offering spectacular views of Kuching. Dining room staff were efficient, and eager to assist with the menu selection. The buffet with daily international themes offered a variety of food, all fresh, delicious and beautifully presented. Drinks at the bar were reasonably priced and 'happy hour' was extended to accommodate guests. The tour desk attached to the hotel was efficient and very helpful. No matter what time of day you entered the lobby you always found someone with a welcoming smile ready to assist. The doormen were well trained and always negotiated a fair price with unmetered taxis. I have no hesitation in recommending this hotel in Kuching.
Solo travel - Aug 13, 2017
Shosha L
Super fancy and classy
Neat hotel room, we booked the executive suite (not sure of the room name) and we had a specified floor for breakfast and also complimentary access to Executive Lounge on 22nd floor. Since we are muslims we were provided with prayer mats which I thought was very considering. The bedroom was very spacious, so was the living area. The hotel made our stay more and more perfect. Our room was situated right next to the elevator, we also had a beautiful view to Kuching. Note: Our stay was from December 25, 2014, till December 28, 2014.
Friends getaway - Aug 12, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-in
    • Laundry service
    • Luggage storage
    • Tours
    • Wedding service
  • Things to Do
    • Spa
    • Health club
    • Outdoor pool
    • Sauna
    • Spa
    • Hot tub
    • Children play area
  • Kids and Pets
    • Babysitting
    • Babysitting with surcharge
    • Supervised childcare
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Public Facilities
    • Coffee shop
    • Elevator
  • General
    • Smoking area
    • Terrace on rooftop
  • Nearby Facilities
    • Gift shop
    • Shops
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Pullman Kuching is located in area / city Kuching City Center.

      The hotel has a very good location, also near the Kuching International Airport (KCH), which is only 7.9 km away.

      There are plenty of tourist attractions nearby, such as Top Spot Food Court within 0.1 km, and Cat Monument within 0.27 km.

      About Pullman Kuching

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Pullman Kuching is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at Pullman Kuching.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.