Pullman Kuching

The club rooms are excellent and the lounge staff very good - in particular Haffilda the night staff who was excellent at her job and made the stay there more pleasurable ( I hope her work is recognised and she is promoted ) - breakfast and cocktail snack are really really good and the views are spectacular. Room sizes are huge and nice amenities provided as well as free carparking. All the staff from the doorman up are very gracious and attentive A great hotel

Stayed here from 18 - 21 May 2017 for a conference held at same venue. Have stayed twice here before but standards have dropped remarkably. Checking-in was great though. Rooms - towels were not changed regularly, poor quality of toiletries (shampoo/conditioner and bath gel; no moisturiser given despite being labelled a 5-star hotel), slippers and bath towel available. I had asked for an iron and the ironing board - was not collected during the 3 nights i was there! Food provided during the medical conference was worse than having Nasi berlauk at a local restaurant - pathetic-looking lunch boxes and not tasty. Breakfast buffet - large area but lacking senior staff at the egg station (observed a junior sous chef making scrambled eggs in a rather unconventional manner - pouring milk first into the saucepan, allowing the milk to sizzle then pouring the beaten eggs!) Lack of fruits and the other offerings were just not what the buffet used to be. (it used to be my highlight each morning!) Saviour for food was a restaurant at ground floor of the annexed Mall (though overall, one can give the Mall a miss! Many tenants have moved out and it looked rather sad!) So, Pullman - please pull up your socks. I may not stay here in Kuching at my next visit.

Have been continuous putting up at pullman Kuching since my trip to Kuching in 2014 and they have as always been very details in looking after our needs in ensuring the comfort throughout our stay. I must highly compliment and applaud Josephine Ranchang for her kind reception and making our Anniversary stay at Pullman Kuching highly memorable and a treasured trip, we will certainly comes back in celebration of our anniversaries. Thank you Pullman Kuching and our warm appreciation to Jospehine...

Just returned from a 6 day stay at the Pullman Kuching and left with a very positive feeling. We enjoyed all of the facilities the hotel had to offer such as the pool, the gym, the spa, the shuttle, the cake & coffee shop, the Chinese restaurant & the lobby bar. The service was fantastic in all. The hotel reception and greeting staff went out of their way over and over again especially Aimen, McKenza & Stephanie. We were always greeted with a smile & an offer of help. The staff were so kind by providing a surprise birthday cake platter for my daughter's 20th Birthday. It made it very special for her. The quality of the food and drink we had was excellent and it was a really nice touch to receive a bottle of Borneo water in our room each day. It was also nice to have a fairly roomy refrigerator in our room. The room was lovely, with a huge bed and an amazing panoramic window. The bathroom was sumptuous with a power shower, bathrobes, slippers and nice supply of toiletries. When checking out we were surprised by how reasonable our bill was as we had drank, eaten & been pampered at the hotel almost daily. I would not hestitate to recommend this hotel to other travellers to Kuching.

We've been here for four nights. Very pleasant and nice stay. A lot of facilities. Extended breakfast buffet. The room is and especially the bathroom is really nice. The view from my room, 15th floor is amazing. Very nice swimming pool and the massage at the spa as great. The Deja Vu bar is a nice place to have a drink. Good hotel!