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Red Rock Hotel Penang

HOTELS
202A, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Staffs have been vaccinated for COVID-19.
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Traveloka
8.3 Impressive
From 2,884 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Room is very clean, breakfast is very delicious, and all of the staff is very humble and kind, thank you very much... I can recommended this hotel to my friend in Indonesia. Thank you.
Aroma I. A. M.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

202A, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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Per Night
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Check-in
Thu, 19 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 2,884 reviews
8.3
Impressive
Fantastic
662
Very Good
1,696
Satisfying
172
Average
353
Poor
1
Cleanliness
Comfort
Meal
Location
Service
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strategic location (37)
friendly staffs (5)
easy to find food (8)
excellent service (17)
tasty breakfast (4)
spacious room (19)
tasty food (2)
SEE MORE (7)
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AA
2 Reviews
9.7
/ 10
9.7
Holiday
Hotel is clean and everything is just nice and OK. Suitable with the price.

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AS
1 Reviews
9.7
/ 10
9.7
Business
The room was superb & value for money.

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NC
1 Reviews
5.5
/ 10
5.5
Tower was dirty and old and torn. cleaning service did not do their job very well, they are not even clean the room. do not order the breakfast, very low cheap food.

1 liked this review

W
5 Reviews
9.1
/ 10
9.1
Medical Travel

1 liked this review

m
11 Reviews
8.5
/ 10
8.5
Nice to stay at Red Rock because it’s convenient to buy food from bfst till dinner. There’re several small marts nearby. Friendly and helpful housekeeping staff. It’ll be more comfy if the hotel room is brighter. Anyway, it’s just a problem of taste. Some like bright room and other dont.

1 liked this review

WK
4 Reviews
5.2
/ 10
5.2
Family vacation
Very dirty. Soundproof is bad.

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DD
3 Reviews
9.1
/ 10
9.1
Medical Travel
strategic location, there's pharmacy inside in hotel and near food court, good service and kindness staff too. So it's worthed for stay here when you comes penang.

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VL
3 Reviews
10
/ 10
10

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14 Reviews
9.7
/ 10
9.7
Romantic Vacation
Room is very clean, breakfast is very delicious, and all of the staff is very humble and kind, thank you very much... I can recommended this hotel to my friend in Indonesia. Thank you.

1 liked this review

18 Reviews
8.8
/ 10
8.8
Family vacation
This was my parent’s choice because they have been staying on this hotel several time before (in few years period), but this time they didn't get the same satisfaction as before, for me the room was old and the breakfast was basic/simple. It’s okay not terrible.. but their locations is very good, many close by food stalls.

2 liked this review

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Facility Notice
Swimming Pool closed temporarily from 7-9-2020 to 15-10-2020.

Hotel Description
Check-in and Check-out Time
Check-in: From 14:00
Check-out: Before 12:00

Red Rock Hotel Penang is a hotel in Penang that was established and opened in April 2007, just eleven years ago. It is owned by the Red Rock Group, a small family-owned company that began its journey in George Town, Penang as a general contractor company that is rapidly evolved to a property development company in Penang. The name ‘Red Rock’ was actually the name of the village where the family’s forefathers were from, the Red Rock Village in China. The Red Rock Hotel Penang is located in the heart of the historic town of George Town and near to the Penang’s famous Hawker Food Centre, along the Macalister Road, specifically at 202A of Macalister Road, George Town. This three-star hotel is housed in a nine-storey building. The hotel is near to a number of popular tourist destinations in Penang such as the KOMTAR and the Glass Museum among others. The hotel has three types of room. The best thing about this hotel is that the hotel applies a free cancellation policy for all of their rooms thus no fee would be applied if one were to cancel their bookings.

How to Get to Red Rock Hotel Penang

It is easy to go to the Red Rock Hotel in Penang as it is located in the middle of a city that is one of the most popular tourist destinations in Malaysia. Going to Penang itself is easy, be it by using private transportation or the public. From the city centre of Kuala Lumpur, the drive to George Town in Penang Island will take about four hours for a three hundred and sixty kilometres trip. The time, however, may change depending on the current traffic of the North-South Highway and also the traffic on the Penang Bridge as sometimes it can take hours just to cross the bridge due to the number of vehicles. There is also an option to take the ferry to cross the Penang Strait. The ferry carries both motor vehicles and pedestrians. Ticket prices differ based class; for pedestrians, the adult is at RM 1.20 while a child of the age 5 – 12, is just 50 cent. For the vehicles, a bicycle is at RM 1.40; a motorcycle is RM 2.00 while a car is RM 7.70. If driving if not something you prefer, there are daily coaches from Terminal Bersepadu Selatan, Kuala Lumpur to Sungai Nibong Express Bus Terminal on the Penang Island. The ticket starts from RM 34, with the trip is expected to be five hours. The distance between the express bus terminal to the Red Rock Hotel Penang is just above ten kilometres with the trip taking about twenty minutes to complete. Other than that, there is also an option to get on a plane from Kuala Lumpur to fly to Penang. Penang has its own international airport that is situated near Bayan Lepas, some half an hour away from the Red Rock Hotel. The Penang International Airport receives flights from all over Malaysia and also the neighbouring countries such as Indonesia, Singapore, Taiwan and even China, among others. Domestic-wise, there are flights from Kuala Lumpur International Airport, Kota Bahru, Kuching, Kota Kinabalu and even from another famous tourist spot in Malaysia, Langkawi Island. From the airport, one can take a taxi to go to the Red Rock Hotel. There are plenty of taxis on Penang Island but it is recommended to get the ticket from a taxi stand inside the airport building instead of hailing outside as there are a number of taxi drivers who would charge extra especially if they spot tourists.

Different Types of Room in Red Rock Hotel Penang

Red Rock Hotel offers three comfortable types of hotel rooms to its guests that will be residing at the hotel. The smallest room is the Standard Room, the medium-sized is the Deluxe Room and the biggest one is the Family Room. Each and every room are well equipped with the basic in-room facilities such as the cable TV, a desk and a chair, a hairdryer, a mini fridge and also coffee-tea maker set. All of the rooms also have a private bathroom with standing shower and mostly, have a bathtub. There is an ironing set that is available upon request to the housekeeping. All of their rooms also come with a complimentary breakfast service for the next morning.

The Standard Room is at 22.46 square meter with an option of bed for either having a double bed or two single beds. The bedding option is available upon request and subject to availability. The standard room is suitable for a couple or those who are travelling with a friend. It is also perfect for those who are on a business trip. The price for a Standard Room starts from RM 138, inclusive of tax.

The Deluxe Room is about 0.2 square meters bigger than the Standard room. The Deluxe Room also comes with an option for the bedding, either having one King bed for extra comfort, or double single beds, if sharing is not something you prefer. The bed options are also subjected to availability. The Deluxe Room comes with the basic in-room facilities such as a working desk, a coffee-tea maker, and a mini-fridge. There is also complimentary bottled waters in the room. The Deluxe Room comes with a price tag of RM 156, tax inclusive.

The Family Room is the biggest room type that the Red Rock Hotel has. The size is at 31.8 sqm that gives a good extra space even with two Queen beds in the room. This room is perfect for a family of four to stay. The room is also equipped with the basic in-room facilities just like the other two types of rooms. The price for a Family Room starts from RM 238 per night, inclusive of tax. This room also comes with a complimentary breakfast service for four people.

Facilities and Activities in Red Rock Hotel Penang

The Red Rock Hotel has three types of banquet and meeting rooms that are available to cater up to 600 people at a time. These rooms come in three different sizes, with the smallest being the Opal Room at 50 sqm and the biggest is the Emerald Room at 185 sqm.

The hotel also has a big swimming pool and a coffee house that is freely accessed by the guests staying at the hotel. Inside the hotel building, there is a limo service counter that operates daily from 6 am to 10 pm. This limo service is available for trips within and out of the island. Taxi is also available upon request at the concierge.

Interesting Place Near Red Rock Hotel Penang

Glass Museum - This is one of a kind museum in Malaysia and also the first in the country. The Glass Museum has exhibits and showcases of decorative glass artworks. Some of these enchanting artworks are also for sale. The museum creates fascinating glass artwork designs that are visually appealing, not to mention that the designs are said to be the reflection of people’s lifestyle. Tourists who come to the Glass Museum are also entitled to a free glass-crafting glass with the help of the staffs of the museum. An adult ticket is at RM 18 for those who bring their MyKad and without MyKad, it is RM 23. For children from the age of 3-12, with a MyKid card, the ticket is at RM 10 while RM 13 without. The museum opens every day from 9.30am until 6 pm, except for Saturday when it closes an hour early. The Glass Museum is just 700 metres away from the Red Rock Hotel.

Hotel Policy

CMCO Rulings & SOP
1) Taking guests' body temperature/recording upon check-in. Should the temperature be 37 and above degrees Celsius, the hotel will reject check-in.
2) Hand Sanitizing Gel available upon check-in
3) Guest Health Declaration Form as precautionary measures against the spread of COVID-19 infection
4) COVID-19 symptoms - Fever, cough, difficulty in breathing- Hotel will reject check-in
5) Keep a minimum 1.0-meter distance from staff and other visitors
6) Face mask available for SALE


Dear Valued Guest, With the official opening of the national border today, should the test results done at airport not available, guests are required to do an Antigen Rapid Test kit on the spot at RM10.00 to be borne by guests and if tested Positive, we will cancel the booking with NO Cancellation charge as to protect the interest of other guests. We are NOT quarantine hotel. KKM SOP refer accordingly.

Facilities
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Hotel Services
  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Tours
Food and Drinks
  • Restaurant with AC
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Continental breakfast
  • Bar
  • Set menu lunch
General
  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
In-room Facilities
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV
Business Facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops
Things to Do
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
Transportation
  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service
Accessibilty
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible
Shuttle Service
  • Airport transfer (surcharge)
  • Airport transfer
Connectivity
  • Free WiFi
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