Seri Pacific Hotel Kuala Lumpur

8.6
/10
Very Good
2,600 reviews

What Guests Say About Their Stay

Staff Friendliness (19)
Bedroom (18)
Hotel Area (18)
Room Space (17)
Athirah L.
9.4
/ 10
Parking easily access, check in also smooth (thanks to friendly and helpful staff), room was amazing. I love everything about this hotel ❤️ gonna came back in future!
Siti F. S.
8.5
/ 10
Great klcc view, friendly and helpful staff, early checked in, spacious & clean room, excellent service, small swimming pool but no problem, breakfast was moderate, walking distance to sunway putra mall... really enjoy my stay at the hotel... recommended...
CHEAH C. Y.
10.0
/ 10
It is my second times to stay at seri pacific hotel. This times actually I booked superior rooms, but the receptionist has free upgraded to deluxe double rooms for us due to we requested for high floor. Overall everything is good, strategic location, price reasonable and friendly staff. Will visit again soon 😊
Jasida M. Z.
8.5
/ 10
The staff were very helpful and courteous.
Syafiq S.
10.0
/ 10
Nice place and easy access to shopping mall.
In the Area
See Map
Jalan Putra , Medan Tuanku, Kuala Lumpur, Malaysia, 50350

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Seri Pacific Hotel Kuala Lumpur situated in the hearts of Kuala Lumpur. It is the luxurious 5-Star business class hotel that prepares first class accommodation and commodities for business travellers whenever they are in town on a business trip. Located along Jalan Putra, Kuala Lumpur, this hotel in Kuala Lumpur is about an hour drive from the Kuala Lumpur International Airport (KLIA). It features around 560 hotel rooms and suites with fixed commodities such as the cable television, in-room safe, mini bar, separate shower and tub. Since its location is strategically placed in the centre of Kuala Lumpur, it makes moving around easier to interesting places such as the KLCC, KL Tower, Perdana Botanical Gardens and much more.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Seri Pacific Hotel Kuala Lumpur

Jalan Putra , Medan Tuanku, Kuala Lumpur, Malaysia, 50350
Discover More Places
Lobby Seri Pacific Hotel Kuala Lumpur
Lobby 2 Seri Pacific Hotel Kuala Lumpur

Discover More About Seri Pacific Hotel Kuala Lumpur

Overview of Seri Pacific Hotel Kuala Lumpur

Seri Pacific Hotel Kuala Lumpur in Kuala Lumpur offers a blend of modern comfort and Malaysian hospitality. Its design incorporates contemporary elements with subtle local touches, creating a welcoming atmosphere for guests. The hotel is situated in a vibrant area, providing easy access to key attractions and business districts. The surrounding neighbourhood is known for its mix of cultural landmarks and modern amenities, making it an ideal base for exploring the city.

Conveniently located, Seri Pacific Hotel Kuala Lumpur provides easy access to public transport, allowing guests to explore Kuala Lumpur's diverse offerings with ease. Major city areas are easily accessible, whether you're heading to the Petronas Twin Towers or exploring the local markets. Seri Pacific Hotel Kuala Lumpur distinguishes itself through its commitment to comfort, affordability, and convenience, ensuring a pleasant stay for all visitors.

Seri Pacific Hotel Kuala Lumpur

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Seri Pacific Hotel Kuala Lumpur Facilities

Featuring 560 rooms in total, Seri Pacific Hotel Kuala Lumpur offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at Seri Pacific Hotel Kuala Lumpur cater to a variety of guests. Families can appreciate the spacious rooms and kid-friendly amenities, while digital nomads will find the high-speed Wi-Fi and comfortable workspaces ideal for staying connected and productive. Groups travelling together can take advantage of the interconnected rooms and communal areas, and leisure travellers will enjoy the relaxation options available.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Room comfort is a priority at Seri Pacific Hotel Kuala Lumpur, with each room featuring reliable Wi-Fi, a dedicated workspace, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure that guests have everything they need for a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Seri Pacific Hotel Kuala Lumpur

Expect a vibrant yet relaxing ambience at Seri Pacific Hotel Kuala Lumpur. The hotel is known for its social atmosphere, making it easy to meet other travellers. Mornings are typically bustling with guests enjoying breakfast, while evenings offer a quieter atmosphere for relaxation.

While specific tours may vary, Seri Pacific Hotel Kuala Lumpur often provides information on local activities and attractions. Insider tips include familiarising yourself with the check-in process and respecting local customs. It's also helpful to learn a few basic phrases in Malay to enhance your interactions with locals.

How to Get to Seri Pacific Hotel Kuala Lumpur

Kuala Lumpur International Airport (KLIA) is a major international airport nearby, serving as the primary gateway to the city. From the airport, you can reach Seri Pacific Hotel Kuala Lumpur in around 45-90 minutes by taxi, depending on traffic conditions. Affordable bus connections to the city centre are also available, providing a budget-friendly option for transportation.

The hotel is also well-connected to the city's train network, making it easy to reach from various train and bus stations. Consider using ride-sharing services for convenient and direct transportation.

Food Near Seri Pacific Hotel Kuala Lumpur

Seri Pacific Hotel Kuala Lumpur typically provides breakfast options for guests, offering a convenient start to the day. While kitchen or self-catering options may vary, there are numerous cafs, restaurants, and convenience stores located nearby.

For a taste of local flavours, try nasi lemak (coconut rice with various accompaniments) or satay (grilled meat skewers). Budget-friendly options include street food stalls and local eateries, while mid-range restaurants offer a more refined dining experience.

Things to Do Around Seri Pacific Hotel Kuala Lumpur

Explore the nearby attractions, including a historic temple showcasing intricate architecture and a lively night market offering a variety of local goods. A riverside park provides a tranquil escape from the city's hustle and bustle.

A one-day walkable highlights itinerary could include visiting a major landmark, exploring a local market, and enjoying a meal at a traditional restaurant. For a two-day extended stay, consider visiting a cultural centre, exploring a nearby park, and experiencing the city's vibrant nightlife.

Daytime activities include visiting museums and art galleries, while evening options include enjoying live music or exploring the city's culinary scene.

Why Seri Pacific Hotel Kuala Lumpur is Popular Among Travellers

Seri Pacific Hotel Kuala Lumpur is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions.

The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring Kuala Lumpur. Its unique blend of modern amenities and Malaysian hospitality ensures a memorable stay.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for an enhanced experience. Pack light clothing suitable for the tropical climate, along with a universal adaptor for your electronic devices. Be mindful of local customs and etiquette, such as dressing modestly when visiting religious sites.

The common languages spoken in Kuala Lumpur are Malay and English, so communication is generally easy. Learning a few basic Malay phrases can enhance your interactions with locals and show respect for their culture.

Best Time to Stay at Seri Pacific Hotel Kuala Lumpur

The best time to stay at Seri Pacific Hotel Kuala Lumpur depends on your preferences. The peak season is typically during the school holidays and major festivals, offering a vibrant atmosphere but potentially higher prices. The off-peak season offers quieter surroundings and more affordable rates.

The weather in Kuala Lumpur is generally hot and humid year-round, with occasional rain showers. Consider planning your visit around local events, festivals, or holidays to experience the city's cultural richness. Quieter times of year offer budget-conscious travellers the opportunity to enjoy lower prices and fewer crowds.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Seri Pacific Hotel Kuala Lumpur

Bar, Cafe and Lounge Seri Pacific Hotel Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Seri Pacific Hotel Kuala Lumpur
Swimming Pool
Fitness Center Seri Pacific Hotel Kuala Lumpur
Fitness Center
Functional Hall Seri Pacific Hotel Kuala Lumpur
Functional Hall
Common Space Seri Pacific Hotel Kuala Lumpur
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Transportation

  • Airport transfer
  • Limited parking
  • Parking with surcharge
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Food and Drinks

  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Vegetarian meal

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Sauna
  • Spa

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Seri Pacific Hotel Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 24-6-2024 to 30-6-2024.

General Check-in Instructions

Following the latest Government's directives, guests are required to follow the guidelines implemented by the respective local government . Travel may be permitted only for certain purposes due to the FMCO. Please ensure you bring relevant approval documents upon check-in at the hotel.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Seri Pacific Hotel Kuala Lumpur
560
Number of floors in Seri Pacific Hotel Kuala Lumpur
30
Another facilities in Seri Pacific Hotel Kuala Lumpur
Coffee shop, Early check-in, 24-hour room service, Late check-out, Breakfast restaurant

Frequently asked question in Seri Pacific Hotel Kuala Lumpur

Does the Seri Pacific Hotel Kuala Lumpur provide a late check-out?
Yes, Seri Pacific Hotel Kuala Lumpur offers late check-out options, subject to availability. Guests are advised to request late check-out in advance during their stay. Additional charges may apply depending on the hotel's policy.
Does the hotel provide early check-ins?
Yes, Seri Pacific Hotel Kuala Lumpur offers early check-in options, subject to availability. Guests who wish to check in early are encouraged to contact the hotel directly prior to their arrival to make arrangements. Please note that early check-in may incur additional charges, depending on the hotel's policy and room availability.
Is the Seri Pacific Hotel Kuala Lumpur pet-friendly?
The Seri Pacific Hotel Kuala Lumpur does not allow pets. Guests planning to travel with pets are advised to make alternative arrangements for their furry companions.
What is the cancellation policies?
The cancellation policies for Seri Pacific Hotel Kuala Lumpur may vary depending on the type of booking and the rate plan selected. Generally, most hotels offer a flexible cancellation policy that allows you to cancel your reservation without any charges if done within a specified time frame before your check-in date. However, some promotional or discounted rates might have stricter cancellation terms, which could include non-refundable conditions. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on the Traveloka platform.
Does the hotel provide a car park?
Yes, Seri Pacific Hotel Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay.
See All

More Reviews from Other Guests in Seri Pacific Hotel Kuala Lumpur

8.7
Very Good
From 1,604 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.0

Service and Facilites

8.7

People often mention about Seri Pacific Hotel Kuala Lumpur
All
직원 친절도 (10)
침실 (9)
객실 공간 (8)
도심까지의 거리 (7)
접근성 (7)
분위기 (7)
욕실 (7)
호텔 지역 (7)
맛 (7)
다양성 (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Seri Pacific Hotel Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The place is very close to the mall, the rooms are comfortable and the service is very good..
Translated by Google Icon
See original
Find this review helpful?
Azhar
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Will stay here again. Very clean and comfortable
Find this review helpful?
N***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Everything [is] good in this hotel.
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
Old Hotel. Small TV and channel of TV not clear picture. Parking RM5 for guest. Katil berbunyi.
Find this review helpful?
C***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Old but gold. This use to be Pan Pacific but still retaining its charm. Opposite mall is very convenient for shopping. Hotel facilities are good, pool is deep, room size is better than many others. Note, hotel parking entrance a bit tricky, it’s before the main lobby.
Find this review helpful?
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 35 week(s) ago
I like coming here because of the location near the mall and the delicious breakfast. The only thing that wasn't great this time was the room we got. The bed was lower than before, not comfortable to sleep in. The toilet doesn't have a bidet but the water in the toilet is slow. The room was a bit disappointing. Friendly staff, fragrant lobby.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Mar 2025
Greetings from Seri Pacific Hotel Kuala Lumpur! Thank you for your continued support and for sharing your experience with us. We're delighted to hear that you enjoyed our convenient location and delicious breakfast. However, we sincerely apologize for any inconvenience regarding the room comfort and facilities. Your feedback is valuable, and we will work on improving these areas to enhance your future stays. We truly appreciate your kind words about our staff and ambiance. We look forward to welcoming you back for a better experience. Warm regards, The Management
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Value for money and very good hotel
Find this review helpful?
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Excellent location with great hospitality.
Find this review helpful?
Accommodation's Reply
17 Jan 2025
Greeting from Seri Pacific Hotel Kuala Lumpur! Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our prime location and the hospitality we strive to provide. It’s always a pleasure to know that our guests had a memorable stay. We look forward to welcoming you back soon. Warm regards, The Management
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
staff was friendly when i arrive.. strategic location can access to mall and public transport. just very disappointed with their water heater..i plan for staycation here near my house to use bathtub and can release stress but turn out the water its cold,water heater not functioning.. already call but they ask to wait longer till getting hot..but ermm still the same .. hopefully they can fix this issue
Read More
Find this review helpful?
Accommodation's Reply
24 Dec 2024
Greeting from Seri Pacific Hotel Kuala Lumpur! Thank you for taking the time to share your experience with us. We’re delighted to know that you found our staff friendly and enjoyed the strategic location with easy access to the mall and public transport. However, we’re truly sorry to hear about the inconvenience caused by the water heater issue during your stay. We understand how important it is to have a relaxing and stress-free experience, especially when planning a staycation. Please rest assured that your feedback has been shared with our maintenance team for immediate attention and improvement. We sincerely apologize for falling short of your expectations and hope to have another opportunity to welcome you back for a better and more enjoyable experience. Warm regards, The Management
C***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 51 week(s) ago
1st time book using apps even though I have checked in here many times. The facility is good, only this time I am not satisfied with the service of the ladies receptionist during check in and checkout. Not as friendly as before. I don't even want to request an invoice, he said it was a procedure before this, while I have come many times and there is no issue. Have reviewed before this because the staff is the best. But the cafe staff during breakfast is tiptop. Please fix it if you overlook it because this hotel is the main choice every time you come to KL.
Read More
Translated by Google Icon
See original
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The best. All perfect. Staff service.. Ample breakfast. Cleanliness.. will repeated!
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Amir F. B. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
Everything is ok.. Calm and relax.. Suitable for dealing close to PWTC..
Translated by Google Icon
See original
Find this review helpful?
N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
This is my 3rd time staycation here. The hotel staff fulfilled my request to have a baby crib in the room. 😊
Find this review helpful?
Accommodation's Reply
23 Oct 2024
Greeting from Seri Pacific Hotel Kuala Lumpur! Thank you for your continued trust in us! We’re delighted to hear that our staff fulfilled your request for a baby crib during your stay. It’s wonderful to know that you chose to stay with us for your third visit. We look forward to welcoming you back for more memorable staycations! Warm regards, The Management
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Room clean. Breakfast 😋. Taste yummy. Can be improved. Parking convenient.
Find this review helpful?
Accommodation's Reply
18 Oct 2024
Greeting from Seri Pacific Hotel Kuala Lumpur! Thank you for your kind feedback! We're delighted to hear that you enjoyed the clean room, delicious breakfast, and convenient parking. We appreciate your suggestion on how we can improve and will strive to enhance our breakfast offerings further. We look forward to welcoming you back soon! Warm regards, The Management
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 60 week(s) ago
The only problem: parking lot not enough and available for latecomers and for those who are driving. Have to give clear direction signboard because most of us are not familiar with this place.
1 people find it helpful
MOHD I. B. R.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 69 week(s) ago
Swimming pool not available during my visit due to maintenance. One of the criteria I choose this hotel is for swimming pool.
Find this review helpful?
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
Friendly staff and nice room. Near to the shopping mall.
Find this review helpful?
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
Went to this hotel on 16/6-17/6. It is such a beautiful hotel, from the high class and exclusive look lobby, the spacious room itself, and the dining area. The room is spacious, clean, and very comfortable. Toilet and bathtub are clean, with good water pressure. Bedsheets and towels are clean. The staff are very friendly here. I took the room with breakfast included. There's a variety of food choices, from local menu to western, to ‘raya’ menu selections as it is raya day. The Malay blue baju melayu staff at the dining area are very friendly and very attentive to the guests. He even helped me to bring my food to my table too. This might seem just a small action to some people, but it does give me a good impression and experience at this hotel. Good job at giving your guests a wow experience at the hotel and dining area. The only downside is they didn't allow food delivery rider to deliver the food up to the room, and the hotel staff also didn't help to bring up the food to my room, so I need to go down to take my food.
Read More
Find this review helpful?
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 78 week(s) ago
Hotel semua okay. Bersih. Cuma tilam keras sangat. Bantal pon tak best. Bangun pagi badan pinggang sakit². Cotton bud pon tak ada. TV lama. Sakit mata tengok siaran. Parking cas setiap kali keluar masuk RM5.
Find this review helpful?
Norasyikin I.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 84 week(s) ago
Great hotel and staff. Great location.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Seri Pacific Hotel Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 1,604 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.0

Service and Facilites

8.7

People often mention about Seri Pacific Hotel Kuala Lumpur
All
직원 친절도 (10)
침실 (9)
객실 공간 (8)
도심까지의 거리 (7)
접근성 (7)
분위기 (7)
욕실 (7)
호텔 지역 (7)
맛 (7)
다양성 (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Seri Pacific Hotel Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The place is very close to the mall, the rooms are comfortable and the service is very good..
Translated by Google Icon
See original
Find this review helpful?
Azhar
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Will stay here again. Very clean and comfortable
Find this review helpful?
N***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Everything [is] good in this hotel.
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
Old Hotel. Small TV and channel of TV not clear picture. Parking RM5 for guest. Katil berbunyi.
Find this review helpful?
C***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Old but gold. This use to be Pan Pacific but still retaining its charm. Opposite mall is very convenient for shopping. Hotel facilities are good, pool is deep, room size is better than many others. Note, hotel parking entrance a bit tricky, it’s before the main lobby.
Find this review helpful?
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 35 week(s) ago
I like coming here because of the location near the mall and the delicious breakfast. The only thing that wasn't great this time was the room we got. The bed was lower than before, not comfortable to sleep in. The toilet doesn't have a bidet but the water in the toilet is slow. The room was a bit disappointing. Friendly staff, fragrant lobby.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Mar 2025
Greetings from Seri Pacific Hotel Kuala Lumpur! Thank you for your continued support and for sharing your experience with us. We're delighted to hear that you enjoyed our convenient location and delicious breakfast. However, we sincerely apologize for any inconvenience regarding the room comfort and facilities. Your feedback is valuable, and we will work on improving these areas to enhance your future stays. We truly appreciate your kind words about our staff and ambiance. We look forward to welcoming you back for a better experience. Warm regards, The Management
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Value for money and very good hotel
Find this review helpful?
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Excellent location with great hospitality.
Find this review helpful?
Accommodation's Reply
17 Jan 2025
Greeting from Seri Pacific Hotel Kuala Lumpur! Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our prime location and the hospitality we strive to provide. It’s always a pleasure to know that our guests had a memorable stay. We look forward to welcoming you back soon. Warm regards, The Management
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
staff was friendly when i arrive.. strategic location can access to mall and public transport. just very disappointed with their water heater..i plan for staycation here near my house to use bathtub and can release stress but turn out the water its cold,water heater not functioning.. already call but they ask to wait longer till getting hot..but ermm still the same .. hopefully they can fix this issue
Read More
Find this review helpful?
Accommodation's Reply
24 Dec 2024
Greeting from Seri Pacific Hotel Kuala Lumpur! Thank you for taking the time to share your experience with us. We’re delighted to know that you found our staff friendly and enjoyed the strategic location with easy access to the mall and public transport. However, we’re truly sorry to hear about the inconvenience caused by the water heater issue during your stay. We understand how important it is to have a relaxing and stress-free experience, especially when planning a staycation. Please rest assured that your feedback has been shared with our maintenance team for immediate attention and improvement. We sincerely apologize for falling short of your expectations and hope to have another opportunity to welcome you back for a better and more enjoyable experience. Warm regards, The Management
C***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 51 week(s) ago
1st time book using apps even though I have checked in here many times. The facility is good, only this time I am not satisfied with the service of the ladies receptionist during check in and checkout. Not as friendly as before. I don't even want to request an invoice, he said it was a procedure before this, while I have come many times and there is no issue. Have reviewed before this because the staff is the best. But the cafe staff during breakfast is tiptop. Please fix it if you overlook it because this hotel is the main choice every time you come to KL.
Read More
Translated by Google Icon
See original
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The best. All perfect. Staff service.. Ample breakfast. Cleanliness.. will repeated!
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Amir F. B. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
Everything is ok.. Calm and relax.. Suitable for dealing close to PWTC..
Translated by Google Icon
See original
Find this review helpful?
N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
This is my 3rd time staycation here. The hotel staff fulfilled my request to have a baby crib in the room. 😊
Find this review helpful?
Accommodation's Reply
23 Oct 2024
Greeting from Seri Pacific Hotel Kuala Lumpur! Thank you for your continued trust in us! We’re delighted to hear that our staff fulfilled your request for a baby crib during your stay. It’s wonderful to know that you chose to stay with us for your third visit. We look forward to welcoming you back for more memorable staycations! Warm regards, The Management
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Room clean. Breakfast 😋. Taste yummy. Can be improved. Parking convenient.
Find this review helpful?
Accommodation's Reply
18 Oct 2024
Greeting from Seri Pacific Hotel Kuala Lumpur! Thank you for your kind feedback! We're delighted to hear that you enjoyed the clean room, delicious breakfast, and convenient parking. We appreciate your suggestion on how we can improve and will strive to enhance our breakfast offerings further. We look forward to welcoming you back soon! Warm regards, The Management
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 60 week(s) ago
The only problem: parking lot not enough and available for latecomers and for those who are driving. Have to give clear direction signboard because most of us are not familiar with this place.
1 people find it helpful
MOHD I. B. R.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 69 week(s) ago
Swimming pool not available during my visit due to maintenance. One of the criteria I choose this hotel is for swimming pool.
Find this review helpful?
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
Friendly staff and nice room. Near to the shopping mall.
Find this review helpful?
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
Went to this hotel on 16/6-17/6. It is such a beautiful hotel, from the high class and exclusive look lobby, the spacious room itself, and the dining area. The room is spacious, clean, and very comfortable. Toilet and bathtub are clean, with good water pressure. Bedsheets and towels are clean. The staff are very friendly here. I took the room with breakfast included. There's a variety of food choices, from local menu to western, to ‘raya’ menu selections as it is raya day. The Malay blue baju melayu staff at the dining area are very friendly and very attentive to the guests. He even helped me to bring my food to my table too. This might seem just a small action to some people, but it does give me a good impression and experience at this hotel. Good job at giving your guests a wow experience at the hotel and dining area. The only downside is they didn't allow food delivery rider to deliver the food up to the room, and the hotel staff also didn't help to bring up the food to my room, so I need to go down to take my food.
Read More
Find this review helpful?
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 78 week(s) ago
Hotel semua okay. Bersih. Cuma tilam keras sangat. Bantal pon tak best. Bangun pagi badan pinggang sakit². Cotton bud pon tak ada. TV lama. Sakit mata tengok siaran. Parking cas setiap kali keluar masuk RM5.
Find this review helpful?
Norasyikin I.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 84 week(s) ago
Great hotel and staff. Great location.
Find this review helpful?
Number of reviews per page
20
40