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Sheraton Imperial Kuala Lumpur Hotel

Hotels
Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
EXTERIOR_BUILDING Sheraton Imperial Kuala Lumpur Hotel
SWIMMING_POOL Sheraton Imperial Kuala Lumpur Hotel
LOBBY Sheraton Imperial Kuala Lumpur Hotel
LOBBY Sheraton Imperial Kuala Lumpur Hotel
LOBBY Sheraton Imperial Kuala Lumpur Hotel
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Traveloka
8.7 Impressive
From 126 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
lokasi bagussheraton bintang lokasi bagus
This hotel is very nice! All of its aspect were very marvellous. First, its service was exceptional (meet my expectation as Sheraton is a five star hotel). Second, the location is very great. It's very close to the Monorail Station and there's a shopping mall on the other side. Great job Sheraton!
Meidy B. M.
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Facilities
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Location Info

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Per Night
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Check-in
Sat, 28 Jan 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 126 reviews
8.7
Impressive
Fantastic
53
Very Good
54
Satisfying
6
Average
13
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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All
clean room (1)
excellent service (1)
comfortable room (1)
great location (3)
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G
Guest
8.7
/ 10
04 Jan 2023
Room was good and clean but Bf so so.

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Ronald S. R.
This is a private profile
6.3
/ 10
26 Jul 2022
Holiday
Left room late one morning around 11AM and returned in the afternoon around 3-4PM, room still not tidied up. Understood might be because left room late. Called guest services to have room cleaned. Next day left room early morning around 7AM, returned around 3-4PM same thing occurred. Turned on"Clean Room"sign on both occasions. Room temperature too cold, and gets colder whenever aircon switched OFF, thought weird or maybe too hi-tech for me. Proper operating instructions needed. QR codes for in-room dining only shown on a blurry TV, hence not scannable. Printed QR codes only available at Concierge desk (need to leave room just to scan QR code, ridiculous).

3 liked this review

Balqis B. S.
8.8
/ 10
25 Feb 2022
Business
The room was OK. Breakfast was satisfying. But the new staff wrongly charged me twice for the room price. Fortunately I double checked and the hotel apologized and gave refund.

3 liked this review

GF
Gifthiya F. Z.
9.7
/ 10
29 Dec 2021
Holiday
The hotel’s facilities was better and surprising than illustrated. The room was so cozy and comfortable with 2 twin beds and city view. The bathroom was the best in the hotel. The buffet breakfast was delicious with dim sum corner, noodles corner live egg station, pastries and salads. Other facilities include spa with sauna but steam and jacuzzi were under maintenance. That was a little disappointing. Swimming pool was fun too but the restaurant and the villa is not open. Overall the interior of the hotel is awesome and has many insta worthy photoshoot spots.

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MZ
Mohd Z. M. J.
9.4
/ 10
18 Mar 2019
Business travel
Very clean room. Have free wifi. Parking ok but need to pay rm9/day. Strategic location where in front of hotel was shopping mall. Just walking distance to go to restaurant in kg baru eg thai food.

2 liked this review

ND
Niken D.
8.8
/ 10
14 Mar 2019
The room was big and comfort, clean and complete enough. Will stay in here if I come back to KL. Good food. And when I got the problem due to the system booking, they can solve the problem immediately. Very recommended!

3 liked this review

MA
Mohd A. F. B. M. N.
9.6
/ 10
21 Oct 2018
Romantic Vacation
Awesome stay and very lovely place

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WA
WAN A. B. W. I.
6.3
/ 10
15 Jul 2018
Business travel
The pool at level 5th level, closed due to renovation

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IM
Indah M. V.
10
/ 10
05 Jul 2018
Business travel
Nice place, nice room, nice staff

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MV
Mora V.
10
/ 10
05 Jul 2018
Business travel
Very good, clean, staf friendly

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Accommodation Policies
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

  • Breakfast fee: between MYR 48.00 and MYR 84.00 per person (approximately)
  • Valet parking fee: MYR 29.00 per day
  • Rollaway bed fee: MYR 93.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Front desk staff will greet guests on arrival.
Hotel policy is not yet available.
Hotel Description

Location
Staying at Sheraton Imperial Kuala Lumpur Hotel is a good choice when you are visiting Bukit Bintang.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Sheraton Imperial Kuala Lumpur Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Imperial Kuala Lumpur Hotel exclusively for you.

Sheraton Imperial Kuala Lumpur Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Imperial Kuala Lumpur Hotel.

Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Operational Hours
15:00 - 22:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Hotel Services
  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
Things to Do
  • Shops
  • Hot tub
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers
General
  • Parking
  • Lockers
  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
Business Facilities
  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station
Public Facilities
  • OTHER
  • Elevator
  • Restaurant
  • Safety deposit box
Food and Drinks
  • Bar
  • Poolside bar
  • Breakfast
Accessibilty
  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom
Nearby Facilities
  • Souvenir shop
  • Grocery
  • Hair salon
Transportation
  • Limo or town car service
  • Valet parking (surcharge)
Kids and Pets
  • Babysitting with surcharge
Connectivity
  • Free WiFi
Sports and Recreations
  • Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 1712 Hotels in Kuala Lumpur

Most commonly asked questions about Sheraton Imperial Kuala Lumpur Hotel

What are available facilities at Sheraton Imperial Kuala Lumpur Hotel?

There are top facilites at Sheraton Imperial Kuala Lumpur Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Sheraton Imperial Kuala Lumpur Hotel?

The standard check-in time at Sheraton Imperial Kuala Lumpur Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00

Does Sheraton Imperial Kuala Lumpur Hotel provide breakfast?

Yes, Sheraton Imperial Kuala Lumpur Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.


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