Sheraton Imperial Kuala Lumpur Hotel

Hotels
8.5
/10
Very Good
1,112 reviews

What Guests Say About Their Stay

T***y
9.4
/ 10
The service is very extraordinary, the rooms are clean, big, the location is in the city center very close to the mall, basically the best, thank you Sheraton Imperial Kuala Lumpur.
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Sundari R. W.
9.7
/ 10
Very amazing hotel, very strategic location, in front of Quill City Mall, the room is very spacious, the service is very satisfying, will come back here again.
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Kevin D. R.
10.0
/ 10
This hotel is very nice! All of its aspect were very marvellous. First, its service was exceptional (meet my expectation as Sheraton is a five star hotel). Second, the location is very great. It's very close to the Monorail Station and there's a shopping mall on the other side. Great job Sheraton!
Halim b. Y.
10.0
/ 10
I was enjoyed my staying in Sheraton Imperial Kuala Lumpur Hotel. So nice and comfort. The room very clean and make my sleep so amazing
FAHAD
10.0
/ 10
Incredible, especially the breakfast buffet!!! Just know that 'hot' water will be just warm, apart from this, it's a 10 out of 10
In the Area
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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Imperial Kuala Lumpur Hotel is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Discover More About Sheraton Imperial Kuala Lumpur Hotel

Overview of Sheraton Imperial Kuala Lumpur Hotel

Nestled in the heart of Kuala Lumpur, Sheraton Imperial Kuala Lumpur Hotel exudes a timeless elegance, blending classic design with modern comforts. This iconic hotel offers a sophisticated retreat from the bustling city, providing a serene and luxurious experience for discerning guests.

Located in the Golden Triangle, Sheraton Imperial Kuala Lumpur Hotel boasts a prime location with easy access to Kuala Lumpur's major landmarks, shopping districts, and entertainment venues. It's conveniently situated near the Petronas Twin Towers, KL Tower, and Bukit Bintang. The hotel is also well-connected to public transport, with the Medan Tuanku Monorail station just a short walk away, providing seamless access to other parts of the city.

Sheraton Imperial Kuala Lumpur Hotel is ideally suited for a variety of travellers, including business professionals seeking a convenient and well-equipped base, couples looking for a romantic getaway, and families desiring a comfortable and memorable stay. Its central location and extensive facilities cater to both leisure and business needs.

The style and atmosphere of Sheraton Imperial Kuala Lumpur Hotel are characterised by its grand architecture, opulent interiors, and impeccable service. The hotel's elegant lobby, adorned with crystal chandeliers and plush furnishings, sets the tone for a luxurious and refined experience. The ambience is one of understated sophistication, creating a welcoming and relaxing environment for guests.

Sheraton Imperial Kuala Lumpur Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Sheraton Imperial Kuala Lumpur Hotel Facilities

Featuring 398 rooms in total, Sheraton Imperial Kuala Lumpur Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator.

Available Room Types

Sheraton Imperial Kuala Lumpur Hotel offers a variety of room types to cater to different needs and preferences. These include Deluxe Rooms, offering comfortable and stylish accommodation; Executive Suites, providing more space and enhanced amenities; and Presidential Suites, offering the ultimate in luxury and exclusivity. Each room is elegantly furnished and equipped with modern conveniences to ensure a relaxing and enjoyable stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Sheraton Imperial Kuala Lumpur Hotel

Expect a refined and sophisticated ambience at Sheraton Imperial Kuala Lumpur Hotel. The atmosphere is generally quiet and peaceful, providing a welcome respite from the city's hustle and bustle. The hotel is known for its attentive service and commitment to guest satisfaction.

Sheraton Imperial Kuala Lumpur Hotel typically attracts a mix of international guests, including business travellers, tourists, and families. You're likely to encounter a diverse range of nationalities and cultures during your stay.

While Sheraton Imperial Kuala Lumpur Hotel doesn't typically organise weekly activities or city tours directly, the concierge can provide recommendations and assistance with booking tours and excursions to explore Kuala Lumpur's attractions.

Guests are expected to adhere to standard hotel etiquette, including respecting quiet hours, refraining from disruptive behaviour, and following the hotel's policies regarding smoking and alcohol consumption. It's also customary to dress modestly when visiting religious sites in Kuala Lumpur.

How to Get to Sheraton Imperial Kuala Lumpur Hotel

The nearest train station to Sheraton Imperial Kuala Lumpur Hotel is the Medan Tuanku Monorail station, which is approximately a 5-minute walk away. This station provides convenient access to other parts of Kuala Lumpur.

For taxi or ride-hailing users, simply provide the hotel's name and address to the driver. The journey from Kuala Lumpur International Airport (KLIA) typically takes around 45 minutes to an hour, depending on traffic conditions.

Sheraton Imperial Kuala Lumpur Hotel is within walking distance of several major spots and neighbourhoods, including the Petronas Twin Towers (approximately 20-minute walk), Bukit Bintang (approximately 15-minute walk), and the KL Tower (approximately 25-minute walk). The hotel's central location makes it easy to explore the city on foot or by using public transport.

Food Near Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel offers a variety of dining options, including a restaurant serving breakfast and other meals, as well as bars offering drinks and snacks. Check with the hotel directly for specific details on breakfast offerings.

Sheraton Imperial Kuala Lumpur Hotel rooms do not typically include kitchen facilities for self-catering. However, there are numerous restaurants and cafes in the surrounding area.

Within walking distance of Sheraton Imperial Kuala Lumpur Hotel, you'll find a wide range of dining options, including cafes, convenience stores, and restaurants serving various cuisines. Some recommended options include local Malaysian eateries, international restaurants, and fast-food outlets. Explore the streets around the hotel to discover hidden culinary gems.

Things to Do Around Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel is surrounded by a wealth of tourist attractions, offering plenty to see and do during your stay. The Petronas Twin Towers, KL Tower, and Bukit Bintang are all within easy reach.

Explore the vibrant night markets of Kuala Lumpur, such as Petaling Street Market, for a taste of local culture and street food. Visit cultural spots like the Islamic Arts Museum Malaysia or explore the lush greenery of KLCC Park. For a dose of history, head to Merdeka Square, where Malaysia declared its independence.

Ideal Itinerary Suggestions

For solo travellers, a day exploring the Petronas Twin Towers, followed by a stroll through KLCC Park and dinner at a local restaurant, would be a great start. Group travellers might enjoy a visit to Batu Caves, a Hindu shrine located just outside the city, followed by an evening of shopping and dining in Bukit Bintang.

Why Sheraton Imperial Kuala Lumpur Hotel is Popular Among Travelers

Sheraton Imperial Kuala Lumpur Hotel is popular among travellers for its prime location, luxurious accommodations, and impeccable service. Its central location provides easy access to Kuala Lumpur's major attractions, while its elegant rooms and extensive facilities ensure a comfortable and enjoyable stay. The hotel's commitment to guest satisfaction and attention to detail further enhance its appeal.

Tips for First-Time Visitors

For first-time visitors, consider booking a room on a higher floor for better views of the city. If you're travelling for business, opt for an Executive Suite for more space and enhanced amenities. Families may prefer connecting rooms for added convenience.

When packing for your trip, be sure to include lightweight clothing suitable for the tropical climate. Don't forget essentials like sunscreen, insect repellent, and a hat. It's also a good idea to bring a universal adapter for your electronic devices.

English is widely spoken in Kuala Lumpur, making it easy to communicate with locals. However, learning a few basic Malay phrases can be helpful and appreciated.

When staying in Kuala Lumpur, it's important to be aware of local customs and etiquette. Dress modestly when visiting religious sites, remove your shoes before entering temples or mosques, and avoid public displays of affection. It's also customary to use your right hand when giving or receiving items.

Best Time to Stay at Sheraton Imperial Kuala Lumpur Hotel

The best time to stay at Sheraton Imperial Kuala Lumpur Hotel depends on your preferences and travel plans. The weather in Kuala Lumpur is generally hot and humid year-round, with occasional rain showers. The dry season, from May to September, is considered the best time to visit, with sunny skies and lower humidity levels.

If you're planning to attend specific events or festivals, such as Hari Raya or Chinese New Year, be sure to book your accommodation well in advance. University holidays and school breaks can also lead to increased demand and higher prices.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

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Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Sheraton Imperial Kuala Lumpur Hotel

Others Sheraton Imperial Kuala Lumpur Hotel
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Parking
  • Lockers
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Souvenir shop
  • Grocery

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Imperial Kuala Lumpur Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 89 to 89 for adults, and MYR 44.50 to 44.50 for children
  • Covered self parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Imperial Kuala Lumpur Hotel
398
Number of floors in Sheraton Imperial Kuala Lumpur Hotel
38
Another facilities in Sheraton Imperial Kuala Lumpur Hotel
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Sheraton Imperial Kuala Lumpur Hotel

What are available facilities at Sheraton Imperial Kuala Lumpur Hotel?
There are top facilites at Sheraton Imperial Kuala Lumpur Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Imperial Kuala Lumpur Hotel?
The standard check-in time at Sheraton Imperial Kuala Lumpur Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Imperial Kuala Lumpur Hotel provide breakfast?
Yes, Sheraton Imperial Kuala Lumpur Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sheraton Imperial Kuala Lumpur Hotel have?
Sheraton Imperial Kuala Lumpur Hotel is a 5.0-star hotel.
How many floors does Sheraton Imperial Kuala Lumpur Hotel have?
Sheraton Imperial Kuala Lumpur Hotel has 38 floors.
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More Reviews from Other Guests in Sheraton Imperial Kuala Lumpur Hotel

8.4
Very Good
From 980 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.8

Service and Facilites

8.4

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Traveler Reviews Sheraton Imperial Kuala Lumpur Hotel

Number of reviews per page
20
40
Top reviews
Janette
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly and helpful staff!
TZE WEI
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It is old-school luxury and that's why I love this hotel. The room is very spacious, quiet (even though fronting a main road), with nice gym and spa. Connectivity is good too - I can walk to the monorail, LRT and MRT, all within easy reach. Definitely recommended!
Rahma
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I was satisfied during my stay 🌺☺️
Sailesh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent property, very helpful staff
craig
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great value 5 * hotel ,fantastice staff the beds and bedding was amazing
FAHAD
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Incredible, especially the breakfast buffet!!! Just know that 'hot' water will be just warm, apart from this, it's a 10 out of 10
Dipak
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good hotel but had issues with hot water. Needed to run tap for almost 15 minutes to get hot water. Good location next to monorail with a cheap mall nearby. Nice Indian restaurant in the hotel.
Richard
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great room
Alireza
icon-Business
Business
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hotel need the maintenance and renovation I think
Marcus
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

.
Anita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The shower, bathtub & bathroom sink not draining. Dirt coming out from sink if taking a shower or having a bath. A great place with staff are amazing over good custom service.
Cynthia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

An overnight before flying home the next day. Enjoyed relaxing by the pool. Great size room with view. Top Recc. The little row of restaurants- left, left as you exit front of hotel……
YUHNIAN
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Where to start!! Sheraton Imperial Hotel Kuala Lumpur has been my second home every time I'm visiting Kuala Lumpur. This year is my 5th visit to Sheraton Imperial Kuala Lumpur. My visit lasted 3 weeks to a month/per visit. Make it special this year is The Chinese Lunar New year with all Chinese New Year decorations and Lion Dance performance. Let's start of an Excellent hospitality provided by the ladies and gentleman from Sheraton Imperial Kuala Lumpur that kept me coming back over and over again! From the moment you step on the entrance carpet, the warm greeting and warm welcome given from all the Door man/Bellhop with a smile. This trip I managed to experience all facilities in the hotel. My room reservation is on the club level. The ladies and gentleman at the club always professional and friendly. To: Sha and Chung: Exe Club Lounge Essence( the cafe ) I had breakfast there almost everyday. The staff are very friendly and accommodating. I can't remember her name, she is the chef at the Soup and Tim Sum Station. She so friend and patient even i saw some customer giving her hard time just because she don't understand what the guest need. 5 stars to ms.mek Bell, mr mokthar. Spa, ms shah. Bartender, mr vino. Concierge, mr Logan and mr anuar,deen Housekeeping, ms zainadah Hotel manager, mr afendy. Japanese restaurant, mr faizal. Will be back soon!!
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Ng
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Firstly I honestly loved to stay at this hotel because of high rise room and smoking indoor of the room. So i booked this hotel again after few month later, i required the receptionist that i wanted a smoking room via online but they didnt inform us that the policy and regulation has implemented that smoklng is not allowed in all the room after only checking in. If i had known about that new policy, i would not booked this hotel. And the service seems not good is that compared to my last stay especially those receptionist/counters who are unfriendly and no one was there at night sometimes and even we called the receptionist but no one answered... Wondering what were the receptionists doing at the wee hours??? Lastly, these essential toilet never top up after day by day and we asked them to top up like shampoo, shaver since 4 days, so frustrating... We would not book this hotel again in future. Best to you
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Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Family Christmas vacation Lots of celebratory dining and decorations Great location
Alptekin
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were cooperative and kind
Nigel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Friendly and helpful staff
Ali
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The place is old and needs maintenance. Our air-conditioning was running even we had turn it off and they couldn't fix it.
Jason
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Room was spacious and well appointed, staff were amazing, friendly and always available
Danish
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very old hotel in a very good location service was lacking and hotel needs renovation. Was given a smoking room which had to be changed. Baby cot had chewing gum stuck to it which my child put his mouth on. Ants and insects in the room. Breakfast was very average and the juice lady didn't feel like serving us any of the 6 days we were there
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Number of reviews per page
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Others 4 Sheraton Imperial Kuala Lumpur Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.