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  6. SO Hotel

SO Hotel

No. 90 Siam Road, Georgetown P. Pinang, Georgetown, Georgetown, Penang Island, Penang, Malaysia, 10400
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According to 60 guests
Great service and very helpful staffs.
Teoh S. A.
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Based on 92 traveler reviews
24-Hour Front Desk

Nearby attractions
Loh Guan Lye Specialist Centre
(0.69 km)
(1.00 km)
Island Hospital
(1.07 km)
Sekolah Jenis Kebangsaan
(1.14 km)
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Review by Traveloka users

38 Traveloka customers have stayed in this hotel and given reviews:

Located near the city. Staffs were very helpful
Aircond good. Room condition good. bathroom good. No bathmat given. Staff very friendly.
There should be more power sockets in the room.
Overall nice hotel and the location for this hotel is good in the way that go everywhere also convenient.
The staffs are so friendly and we were served as needed
Friendly staff, clean room, good service.
So happy with the vacation....
I've been given the very noisy and very small room. Right at outer wall of my room, more than 4 air conditioning machines are set and never stop sounding all the time. The bed cover and blanket were bad smell, and not comfortable​ at all.
Very clean hotel. Service provided was superb. Highly recommended
Everything is oke. Very good,
Based on
92 reviews
Review from
Solo travel10
Friends getaway17
Rating Result
Very Bad
Very Good
Comfortable Budget Hotel with Helpful Staff
I stayed for one night only in a small single room. Given 3 choices of pillow, I chose the softest one. No regrets, I liked it. Hotel provided a table of toiletries at the Reception area, guests could choose their preference. Didn't try any of them, as I brought my own toiletries. Room was small but clean and tidy, no smell. Brought a small cabin bag only, so small space was not a problem for me. Aircon worked well. No fridge in the room but both hot and cold water could be obtained from the dispenser outside the room, along the corridor - quite convenient, just a few steps away from my room. TV channels were not fantastic but didn't bother me at all. Small wash basin located outside the bathroom, had to be very careful not to splash water on the room floor. Two aspects of the Hotel I like most were: (1) Computer Station & (2) Friendly and Helpful Staff. Rather than staying in the small room, I spent a lot of time on the computer in the night (at the same time resting my legs from all the walking in the day). Computer worked well with good speed too. All the staff I encountered were very good. I liked their "Can Do" work attitude. Asked if I could have soft drinks instead of water, the nice guy on night duty said "Yes, immediately". Initially, I thought the Hotel had them in their own fridge, but realised later that he had to go out to buy it for me. So I said "It's O.K. forget it". The nice guy said "Just give me a few minutes". He really returned pretty fast with a bottle of Kickapoo I wanted. Although I told him to get a bottle of drinks for himself as well but he didn't. After I checked out the next day, a Chinese lady staff on duty called a cab for me and helped me carry my bag, although I told her I could manage. She accompanied me down to the car park and saw me off. What a wonderful service! Thanks a lot to you guys at So Hotel, hope to see all of you again in the near future. I will stay longer then....
Solo travel - Sep 30, 2017
Autumn Z
This botel is located at Jalan Siam, Georgetown. Stayed 4 nights with my family. all places and tourist spots are accessible by Uber or Grabcar. The room is pretty clean and the beddings are neat. There are only like 3 or 4 tv channels but i dont mind since we were out most of the time. Housekeeping service is provided daily unless you placed the Do Not Disturb at the door knob. Water heater is not provided but there ia a dispenser outside of the room. Ironing board is given upon request. I really like their laundry service because its cheap, MYR 10 for 2 kilograms of clothes. Wifi is fast. Staffs are very helpful. Recommened of you are tight in budget for accomodation. You can go to Prangin Mall, Penanf Times Square, Gurney Plaza or Queensbay Mall to shop. If you want to walk around by, and take murals pictures, go to Wall Street Art at Jalan Armenian.
Family - Jun 6, 2017
Muhammad L
Good hotel with friendly staff
i stayed at this hotel on January 2017, with my two friends. The staff is very friendly and when you check in, you can choose different kind of pillow that you want to use in your room! If you forgot your shampoo, don't worry. They've prepared several type of shampoo that you can use, for free. The room was small but clean and comfy.I got the street view room but the view not that good. Overall, this is a good hotel to stay for your trip in Penang.
Friends getaway - Feb 1, 2017
Expensive Budget hotel
My first stay in this hotel when is was newly open and i am back for the second times but to our horror the standard has drop dramatically. Why i rates AVERAGE - This point is given to the reception malay guy, he is patient & friendly in explaining most of the thing, help us to change our room (the room is non smoking room but it face directly to the smoking area with big window, so the whole room smell yeakkss!!) he even personally come down to carpark to monitor the park lot (it was small parking lot & is full). We stayed here 4 days 3nights, we check in at 3am and everything was smooth except the smelly room. However the last 2 nights was terrible, there's a karaoke behind the lane, you will get to enjoy free karaoke with people screaming in the wee hours. On the last night there was a big group of guest checking out in the wee hours, they slamming the door, joke & run around like they own the whole hotel. Do bear in mind that all the wall is partially make by partition wall & the soundproof is basically zero. The room conditions is not desirable at all,The blanket is smelly, the towel is dirty with yellow stains and there's lot of dust in the room. I understand that this is a budget hotel. We definitely not asking for a 4* hotel service, however hygiene is very important even it was a budget hotel. In conclusion - With this price (you can get something much better), hotel minimum hygiene practice & noise pollution. We will never come back again.
Couples - Dec 5, 2016
Joe T
Good hotel with good tour advisor!
I visited to this hotel twice, 2015 dec, first time with my girlfriend and the second time 2016 feb with my brother. Have been very satisfied with this hotel, that's why visited twice. The hotel crew is very polite to serve you and explain to you patiently where the location your car can be parked safely, the car park is 24 hours monitor by CCTV. You can select your own different kind of pillow, shampoo. At the lobby you also can get the tourist map and the service representative is very knowledgable and willing to spend time to explain to you where is the place to eat and sightseeing! The room and toilet is clean. The only draw back to me is the bed was too soft.
Couples - Aug 11, 2016
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Express check-in
    • Newspaper in lobby
    • Luggage storage
    • Multilingual staff
    • Tours
  • Public Facilities
    • Elevator
    • Parking
    • Parking
    • Parking
    • Safety deposit box
  • General
    • Smoking area
    • Smoke free
  • Things to Do
    • TV lounge
  • Business Facilities
    • Computer station
  • Transportation
    • Limited parking
  • Connectivity
    • Free WiFi

      Staying at SO Hotel is a good choice when you are visiting Georgetown.

      The hotel has a very good location, also near the Penang International Airport (PEN), which is only 13.98 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About SO Hotel

      SO Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      SO Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      Staying at SO Hotel will surely satisfy you with its great hospitality and affordable price.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.