StayInn Gateway Hotel Apartment

Apartments
8.4
/10
Very Good
143 reviews
In the Area
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9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: apartment was previously named Stayinn Gateway Hotel Apartment Staying at StayInn Gateway Hotel Apartment is a good choice when you are visiting Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
Lobby StayInn Gateway Hotel Apartment
Lobby 2 StayInn Gateway Hotel Apartment

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Discover the Charm of HotelStayInn Gateway Hotel Apartment in Kuching

Nestled in the heart of Kuching, the capital city of Sarawak, HotelStayInn Gateway Hotel Apartment offers a unique blend of comfort, convenience, and local charm. Whether you're visiting for business or leisure, this hotel apartment provides an ideal base to explore the vibrant culture and natural beauty of Kuching. With its modern amenities, strategic location, and warm hospitality, HotelStayInn Gateway Hotel Apartment ensures a memorable stay for all its guests.

Facilities

HotelStayInn Gateway Hotel Apartment is designed to cater to the needs of both short-term and long-term guests. The facilities are thoughtfully curated to provide comfort and convenience, making it a perfect choice for travelers seeking a home away from home.

  • Spacious Accommodations:

    The hotel offers a variety of room types, including studio apartments and two-bedroom suites, each equipped with modern amenities such as air conditioning, Wi-Fi, and flat-screen TVs.
  • Swimming Pool:

    Guests can unwind and relax by the outdoor swimming pool, which offers a refreshing escape from the tropical heat.
  • Fitness Center:

    The on-site fitness center is well-equipped with the latest exercise machines, allowing guests to maintain their fitness routines during their stay.
  • Business Facilities:

    For business travelers, the hotel provides meeting rooms and a business center equipped with high-speed internet and audio-visual equipment.
  • Dining Options:

    The hotel features a restaurant that serves a variety of local and international cuisines, ensuring guests have a delightful dining experience.
  • 24-Hour Reception:

    The friendly and professional staff at the 24-hour reception are always ready to assist with any inquiries or requests.
  • Laundry Services:

    Convenient laundry and dry-cleaning services are available for guests who require them.
  • Parking:

    Ample parking space is provided for guests who drive, ensuring convenience and security for their vehicles.

How to Get There Using Public Transportation

HotelStayInn Gateway Hotel Apartment is conveniently located in Kuching, making it easily accessible by public transportation. Here are some options for reaching the hotel:

  • From Kuching International Airport:

    The hotel is approximately 11 kilometers from the airport. Guests can take a taxi or use ride-sharing services, which are readily available at the airport. Alternatively, the Kuching Airport Shuttle Bus is a cost-effective option, with a stop near the hotel.
  • By Bus:

    Kuching's public bus system is an affordable way to navigate the city. The hotel is located near several bus stops, making it easy to reach from various parts of the city.
  • By Taxi or Ride-Sharing:

    Taxis and ride-sharing services like Grab are widely available in Kuching and provide a convenient way to travel directly to the hotel.

Nearest Restaurants

Kuching is renowned for its diverse culinary scene, and guests at HotelStayInn Gateway Hotel Apartment have easy access to a variety of dining options. Here are some nearby restaurants worth exploring:

  • Top Spot Food Court:

    A popular destination for seafood lovers, offering a wide range of fresh and delicious seafood dishes.
  • The Junk:

    Known for its eclectic decor and diverse menu, The Junk offers a unique dining experience with both local and international dishes.
  • James Brooke Bistro:

    Located by the river, this bistro offers a charming ambiance and serves a mix of Western and Asian cuisines.
  • Lepau Restaurant:

    Specializing in traditional Sarawakian cuisine, Lepau Restaurant is a must-visit for those looking to try authentic local dishes.
  • Chong Choon Cafe:

    Famous for its Sarawak Laksa, this cafe is a favorite among locals and tourists alike.
  • My Little Kitchen:

    A cozy spot offering a variety of Asian and Western dishes, perfect for a casual meal.
  • Ling Loong Seafood:

    Another great option for seafood enthusiasts, offering a wide selection of fresh seafood dishes.
  • 21 Bistro:

    A lively spot with a vibrant atmosphere, offering a mix of local and international cuisines along with live music.

Nearest Attractions

HotelStayInn Gateway Hotel Apartment is ideally located for exploring some of Kuching's most popular attractions. Here are some nearby places to visit:

  • Kuching Waterfront:

    A scenic promenade along the Sarawak River, perfect for a leisurely stroll or enjoying the local street performances.
  • Cat Museum:

    A quirky museum dedicated to all things feline, reflecting Kuching's nickname as the "City of Cats."
  • Fort Margherita:

    A historical landmark offering insights into Kuching's colonial past and stunning views of the city.
  • Semenggoh Nature Reserve:

    A sanctuary for orangutans, where visitors can observe these magnificent creatures in their natural habitat.
  • Chinese History Museum:

    Located along the waterfront, this museum provides a glimpse into the history and culture of the Chinese community in Sarawak.
  • Sarawak Museum:

    One of the oldest museums in Borneo, featuring exhibits on the natural history and cultural heritage of Sarawak.
  • India Street Pedestrian Mall:

    A bustling shopping street offering a variety of local goods, textiles, and souvenirs.
  • Mount Santubong:

    A popular hiking destination offering breathtaking views of the surrounding landscape and the South China Sea.

Nearest Shopping Mall

For those who enjoy shopping, Kuching offers several malls that cater to a variety of tastes and preferences. The nearest shopping mall to HotelStayInn Gateway Hotel Apartment is:

  • Plaza Merdeka:

    Located just a short distance from the hotel, Plaza Merdeka offers a wide range of retail outlets, dining options, and entertainment facilities. It's an ideal place for shopping enthusiasts to explore local and international brands.

HotelStayInn Gateway Hotel Apartment in Kuching is more than just a place to stay; it's a gateway to the rich cultural heritage and natural beauty of Sarawak. With its comfortable accommodations, excellent facilities, and proximity to Kuching's attractions and dining spots, it promises an unforgettable experience for every traveler. Whether you're here to explore the city or simply relax, HotelStayInn Gateway Hotel Apartment is the perfect choice for your stay in Kuching.

All facilities in StayInn Gateway Hotel Apartment

Swimming Pool StayInn Gateway Hotel Apartment
Swimming Pool
Fitness Center StayInn Gateway Hotel Apartment
Fitness Center
Functional Hall StayInn Gateway Hotel Apartment
Functional Hall
Lobby StayInn Gateway Hotel Apartment
Lobby
Accommodation Services StayInn Gateway Hotel Apartment
Accommodation Services

In-room Facilities

  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Garden
  • Outdoor pool
  • Sun loungers

Food and Drinks

  • Breakfast
  • No alcohol

Transportation

  • Limited parking

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in StayInn Gateway Hotel Apartment

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Check in is at 2pm, check out is before 12noon. Late check out is chargeable RM20nett per hour from 1pm onwards. Lobby Floor at Level 4, Reception is 24hrs. Hotel is connecting to Carpark building (surcharge). Hotel provide free parking at availability upon arrival (refundable deposit required @ RM100 per lot).
For bookings made between 1 - 10 Oct 2020, Deluxe 2-Bedroom Apartment (Room Only) will have Guaranteed Free Upgrade to Premier 2-Bedroom Apartment (Room Only)

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at StayInn Gateway Hotel Apartment
44
Number of floors in StayInn Gateway Hotel Apartment
11
Another facilities in StayInn Gateway Hotel Apartment
Cable TV, Desk, DVD player, Hairdryer, In-room safe

Frequently asked question in StayInn Gateway Hotel Apartment

What are available facilities at StayInn Gateway Hotel Apartment?
There are top facilites at StayInn Gateway Hotel Apartment such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at StayInn Gateway Hotel Apartment?
The standard check-in time at StayInn Gateway Hotel Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00
Does StayInn Gateway Hotel Apartment provide breakfast?
Yes, StayInn Gateway Hotel Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in StayInn Gateway Hotel Apartment

8.4
Very Good
From 143 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.7

Service and Facilites

8.3

People often mention about StayInn Gateway Hotel Apartment
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Staff Friendliness (13)
Bedroom (13)
Bathroom (13)
Distance to City Center (11)
Ambiance (11)
Accessibility (10)
Wifi (10)
Room Space (10)
Hotel Area (10)
Surroundings (9)
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Traveler Reviews StayInn Gateway Hotel Apartment

Number of reviews per page
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40
Customer reviews
S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
2nd visit here, staff fast response. Will come back again 🥰 Thank you.
1 people find it helpful
p***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
I really like staying here because the location is close to everywhere, especially the cat statue, and this is my 3rd time staying here. The room is quite spacious, the twin bed can also be shared so it can be crowded plus there is still room to add an extra bed, as I like it, I recommend travelers to stay here 👍🤗
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s***i
icon-origin-TRAVELOKA
5.9
/10
Reviewed 4 week(s) ago
a bit confusing when checking in because I had to move floors. for parking it was not explained that parking in front must have a parking coupon so I was fined. the room carpet was very dirty as if it had never been vacuumed. in the morning at 8 I asked for a make up room but I returned to the hotel at 11.30 it had not been cleaned, but it was cleaned at 1 after I reminded them again. but the floor was still dirty and not vacuumed, the next day I asked to clean the room a little later around 11 but the receptionist scolded me why did I just say so, even though she said it would be cleaned later. but when I came home that night it turned out it had not been cleaned. after that I was too lazy to ask for the room to be cleaned. strategic location, suitable for backpackers but not for families
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good location, city center is just walking distance around the hotel, lots of culinary. Only the parking can't open the basement gate even though I've tried many times.
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Wilfred B. A. L. L.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Highly recommended, good environment & comfortable room.
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Accommodation's Reply
19 Mar 2025
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location convenient. Your kind words about our helpful staff mean a lot to us. We appreciate your feedback regarding the maintenance of certain equipment and the shower water heater; rest assured, we are addressing these issues to enhance our guests' experience. We look forward to welcoming you back for another pleasant stay.
Rien X.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Check in and check up is very easy in this hotel, but when we want to check in we have to go to the 6th floor and our accommodation has to go through the 4th floor and regarding cleanliness and everything, we still have to inform and remind because every day there are definitely less items, sometimes tissues, sometimes towels and everything is better than the first time I came, thank you, hopefully when I come again everything will be even better
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Accommodation's Reply
19 Mar 2025
Thank you for your wonderful review! We're delighted that you enjoyed your stay, found our location convenient, and appreciated the privacy and helpful staff. Your feedback about the equipment and water heater is valuable, and we'll address these areas for improvement. We look forward to welcoming you back for an even better experience.
J***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Stay in the hotel for 1 night. Beautiful night view. However, the bed made some noise when I slept on it. Air conditioning functioning well. Hot water also working well. Really recommended.
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Accommodation's Reply
19 Mar 2025
Thank you for your wonderful review! We're delighted that you enjoyed your stay, found our location convenient, and appreciated the privacy and helpful staff. Your feedback about the equipment and water heater is valuable, and we'll address these areas for improvement. We look forward to welcoming you back for an even better experience.
Farid A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
hotel staff is very polite. very helpful at check in
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1 people find it helpful
Norbert K.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 13 week(s) ago
Check is very complicated. Could not find the reception desk. You have to change elevator for to come to the room. Old interior
1 people find it helpful
Accommodation's Reply
12 Feb 2025
Greetings from StayInn Gateway Kuching! Dear Mr Nobert K, Thank you for your feedback. We sincerely apologize for any inconvenience caused by the check-in procedure and the need to use different lifts to access your room. We understand that this may have been frustrating, and we truly appreciate your patience. Your feedback is valuable, and we will look into ways to improve the check-in experience for our guests. We appreciate your understanding and hope to welcome you again for a smoother and more enjoyable stay in the future. Thank you, Best Regards, Gilbert, Front Office Department
v***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is very nice and friendly, the hotel is spacious and clean, the parking area is spacious and safe.
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Accommodation's Reply
13 Feb 2025
Dear Ms V***i, Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed your stay with us. Your positive feedback truly means a lot to our team. We look forward to welcoming you again in the future for another great stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Prisca
Rien X.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
The room is also good with the swimming pool, but the cleanliness is a bit lacking, like the sheets are not vacuumed and the towels are not changed, they are not asked for them, they are not changed, they are not told, they only answer yes, the room is only given soap and shampoo, the cups we drink from are not cleaned, the people who come every day only take the trash, the rest are like they don't care, actually the hotel is already good, but the cleanliness of the sheets and towels must be changed and swept, and the cups cleaned, the others are okay, thanks for your attention to fix it, and next time if I go there again, I want to stay there again and want to see what is considered, my comments to fix it
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Accommodation's Reply
05 Feb 2025
Thank you for sharing your review with us. We’re glad to hear your feedback regarding cleanliness and room makeup. Our housekeeping team strives to maintain high standards, and we truly appreciate your input as it helps us improve our services. If there were any areas where we could have done better, please let us know—we value your suggestions. We hope to welcome you again for an even better experience in the future! Thank you.
Heriyanto c.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Next time will come back and stay here again
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Accommodation's Reply
04 Feb 2025
Dear Mr / Mrs Heriyanto c., Thank you for your kind words! We’re so happy to hear that you plan to stay with us again in the future. It was a pleasure having you, and we look forward to welcoming you back for another great stay! Best regards, Fadzirul
Heriyanto c.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
all the staff here are friendly and very helpful
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Accommodation's Reply
04 Feb 2025
Dear Mr /Mrs Heriyanto c., Thank you for your wonderful feedback! We’re delighted to hear that you found our staff friendly and helpful. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to welcoming you again soon! Best regards, Fadzirul
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Tan L. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The room is quite clean and spacious, but if you go to the room you have to move from building to building because the lifestyle is different.
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Accommodation's Reply
04 Feb 2025
Dear Mr / Mrs Tan L. H., Thank you for your feedback. We're glad to hear that you found the room clean and spacious. However, we sincerely apologize for any inconvenience caused by having to move between buildings. We appreciate your understanding and will take your feedback into consideration to improve our guest experience. We hope to welcome you again for a more seamless stay in the future. Best regards, Fadzirul
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Royal P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
coming back here for the second time. always amazed
3 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Mr / Mrs Royal P., Thank you for choosing to stay with us again! We are truly grateful for your continued support and are always delighted to welcome you back. It’s wonderful to know that we continue to amaze you, and we look forward to making your future stays just as memorable. Best regards, Fadzirul
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 17 week(s) ago
I think that in terms of apartments, the hotel has access to the reception on different floors, the route to the room is down and up again, it is not well organized so we are confused and the service hours are also not 24 hours.
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Accommodation's Reply
05 Feb 2025
Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused by the access to your room. We understand that the route may have been complicated, and we appreciate your patience. Your feedback is valuable, and we will look into ways to improve the guest experience. We truly appreciate your stay with us and hope to welcome you again for a more seamless visit in the future. Thank you.
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The room is nice. The pool is also quite nice. The hotel is clean. The staff is friendly.
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Agung P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Stayed for 2 days 1 night, very suitable for small families. Very complete facilities. Everywhere is close, just by walking. Foot. The room is like an old room, but clean
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Adinda A. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Close (walkable) to Kuching statue. Close (walkable) to waterfront. Close (walkable) to Ceylonese restaurant. Close (walkable) to Mita cake house
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2 people find it helpful
L***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
Suitable for staying with family. Comfortable environment, many shops and shopping places
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