Promotions Partner with UsSavedMy Booking
MYR

Log in to your account

No account yet?
Register
Or log in with:
1
2
  1. Hotels
  2. Malaysia(9,525 Hotels)
  3. Penang(764 Hotels)
  4. Penang Island(647 Hotels)
  5. Georgetown(410 Hotels)
  6. Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang

Hotels
33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
LOBBY Sunway Hotel Georgetown Penang
LOBBY Sunway Hotel Georgetown Penang
SWIMMING_POOL Sunway Hotel Georgetown Penang
SWIMMING_POOL Sunway Hotel Georgetown Penang
FUNCTIONAL_HALL Sunway Hotel Georgetown Penang
See All Photos
Traveloka
8.6 Impressive

From 2,899 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

The room look exactly like the pictures and clean. Checking in was very easy. Staff was helpful and polite. Location is good. There are street food just next to the hotel. Highly recommended hotel in Penang. 👍
Lay B. A.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities
Speed up your search by choosing what you need




Review by Traveloka users

Based on 2,899 reviews

8.6
Impressive
Fantastic
943
Very Good
1,625
Satisfying
138
Average
193
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
WA
Wan A.
0 Reviews
8.5
/ 10
8.5
15 Jan 2021
Business
Room is highly recommended, friendly staff and food is awesome.

Like this review?

Accommodation's Reply

18 Jan 2021
Dear Wan, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. Your kind compliments on our staff are much appreciated as well, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
LJ
Lim J. W.
1 Reviews
5.5
/ 10
5.5
17 Sep 2020
Staycation
Family
I complaint to the reception as there is alot of noises from the floor above. Then the receptionist revert back to me that there is actually no one staying above my floor which is actually kind of creepy. Any mom actually got a horror dream at that night too! And I was only been told that there is no buffet breakfast served during this period.

Like this review?

Accommodation's Reply

30 Sep 2020
Dear Lim, Thank you for your review. Please be informed that the Management views your comments with much concern, and have since launched an investigation into the matter for guest experience enhancements. We would also like to recommend that should guests require any assistance, they may approach our reception at any time and our team would be glad to assist. We appreciate your kind understanding of the breakfast being served as packed breakfast, as our hotel is adhering to the SOPs and guidelines as mandated by the Ministry of Health Malaysia to ensure guests' safety, and at the same time meeting most of our guests' expectations. We hope that this single experience will not mar your overall impression on our hotel, and wish to welcome you back again in the near future to experience the changes. Kind regards, The Management
Nr
Norwani r.
9 Reviews
10
/ 10
10
07 Sep 2020
Holiday
Family
Room was clean.Everything's good, no hassle.Ample parking.Bfast set was packed due to mco, fulfilling still.A good choice when in Georgetown.👍

Like this review?

Accommodation's Reply

30 Sep 2020
Dear Norwani, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
nuraziela a.
13 Reviews
9.7
/ 10
9.7
23 Aug 2020
Staycation
Family
I had the most pleasant stay here .service & room condition ⭐️

Like this review?

BB
Budi B.
5 Reviews
9.4
/ 10
9.4
07 Mar 2020
This hotel is awesome even only for staycation

1 liked this review

Accommodation's Reply

03 Apr 2020
Dear Budi, Thank you for your review. We are glad that you found our services to your expectations. We hope that you would recommend us to your loved ones, and we wish to welcome you back with us again in the near future. Kind regards, The Management
WK
WAHYU K.
8 Reviews
8.5
/ 10
8.5
18 Feb 2020
Family vacation
Staying in this hotel for the 2nd time. Helpful staff. Location is nearby some shops and restaurant. However, on our last visit, it was an India festive of Tamphusan (do hopei it is the correct word). There is India temple in front of the hotel and make a bit of traffic jam.

Like this review?

NA
Nico A. K.
3 Reviews
6.3
/ 10
6.3
08 Feb 2020
Medical Travel
Exhaust fan in the bathroom is off, when I ask the operator about it, they are so mean. Slow internet connection. The bed is not in a good quality anymore, the bed is bent already because of years being used.

1 liked this review

YE
Yee E. W.
2 Reviews
9.1
/ 10
9.1
27 Jan 2020
Family vacation
Located very near to the center of Georgetown and just next to a famous hawker center which makes it really convenient for good breakfast, lunch, dinner and supper! Though an old hotel, the recent renovation has given a new life to it. Service staffs are friendly and helpful. Well worth the reasonable price!

Like this review?

DJ
Debra J.
9 Reviews
9.7
/ 10
9.7
11 Jan 2020
Shopping & Culinary
It was nice, close to anywhere, walking distance to mall, large room, warm concierge. Recommended Hotel in Georgetown Penang with affordable price.

1 liked this review

b
budihartono
8 Reviews
8.5
/ 10
8.5
30 Dec 2019
Family vacation

1 liked this review

An icon button
1
2
3
...
109
An icon button
As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

Sunway Hotel Georgetown Penang is located in the heart of city life and the heritage attractions of Georgetown. For those of you travelling for business or leisure, the 250 rooms and suites available at Sunway Hotel Georgetown Penang offer the best accommodation for you to start and finish your day. Its location in the heart of downtown Georgetown allows you to go to any of the tourist attractions easily. Sunway Hotel Georgetown Penang promises a very comfortable stay for you. They provide a variety of excellent amenities for all of its guests.

How to Get to Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang is located in the heart of Georgetown. Georgetown is the capital of the state of Penang. Therefore, there are various ways that you can use to come to Sunway Hotel Georgetown Penang. You can take buses, trains, flights and even drive your own vehicle.

If you want to take a bus from Kuala Lumpur, you can take a bus from the Terminal Bersepadu Selatan (TBS) to the Butterworth Bus Terminal or Sungai Nibong Bus Terminal. The Butterworth Bus Terminal is located on the mainland off the island while the Sungai Nibong Bus Terminal is located within the island. If you want to travel from TBS to Butterworth Bus Terminal, you can get a bus from TBS to Penang. There are several bus companies that provide travel from TBS to Butterworth Bus Terminal. Travelling from TBS to Butterworth Bus Terminal Bus Terminal will take 4 hours and 13 minutes depending on traffic conditions at that time. When you have arrived at Butterworth Bus Terminal, you can take a ferry to Georgetown at a rate of RM 1.20. When you arrive at Georgetown Ferry Terminal, you can take a taxi to Sunway Hotel Georgetown Penang with only 23 minutes depending on traffic conditions at that time. You can also take the RapidPenang bus number 301 to Sunway Hotel Georgetown Penang.

You can also take a train to come to Georgetown. If you are coming from Kuala Lumpur, you can take the Electric Train Service (ETS) to Penang. Travelling from Kuala Lumpur (KL) Sentral Station to Butterworth Train Station will take about 4 hours. Once you have arrived at Butterworth Railway Station, you will need to take a ferry to go to Georgetown for a price of RM 1.20. When you arrive at Georgetown Ferry Terminal, you can take 301 bus or taxi to Sunway Hotel Georgetown Penang.

You can also take a flight to reach Georgetown. If you are from Kuala Lumpur, you can take a flight from Kuala Lumpur International Airport (KLIA) to Penang International Airport (PIA). Travelling from KLIA to PIA will take up to 1 hour. When you arrive at Penang International Airport, you can take a taxi to Sunway Hotel Georgetown Penang. The distance between Penang International Airport and Sunway Hotel Georgetown Penang is 16.9 km away. Travelling to Sunway Hotel Georgetown Penang by taxi will take 36 minutes depending on traffic at that time.

If you choose to drive your own car, you can follow this route proposal if you come from Kuala Lumpur via Jalan Duta Toll Plaza. From Jalan Duta toll plaza, head to Lebuhraya Utara - Selatan/E1 to Lebuhraya Tun Dr Lim Chong Eu/Route 3113 di Gelugor. Continue the journey at Lebuhraya Tun Dr Lim Chong Eu/Laluan 3113. Drive to Lorong Baru in George Town before arriving at Sunway Hotel Georgetown Pulau Pinang.

Different Types of Rooms in Sunway Hotel Georgetown Penang

There are several room types available at Sunway Hotel Georgetown Penang such as deluxe rooms, club rooms, premier rooms, super king deluxe rooms, family rooms and suites. Deluxe room features 1 king-size bed or 2 single beds. Other rooms at Sunway Hotel Georgetown Penang mostly have one king-size bed or 2 single beds. However, the room size is different.

Restaurants and Cafes in Sunway Hotel Georgetown Penang

There is a café at Sunway Hotel Georgetown Penang which is Sun Café. It is open daily from 6.30am to 11.00pm. You can get food at the cafe.

Facilities and Activities in Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang provides a variety of facilities for guests such as Wi-Fi and air conditioning in every room. A mini fridge is also included in each room.

Interesting Places near Sunway Hotel Georgetown Penang

Komtar - it is close to Sunway Hotel Georgetown Penang. You can go to Komtar by foot also. Komtar is Penang's main landmark.

Read More
Hotel Policy

Smoking is strictly not allowed in this property

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability, with additional fee.

Hotel may accept Late check out, subject to room availability, with additional fee.


Message from Sunway Hotel Georgetown Penang:

As from 01 December 2016,Sunway Hotel Georgetown Penang is a smoke-free hotel with all guestrooms and enclosed public areas being Smoke-Free Zones. Smoking is only permitted in outdoor Designated Smoking Areas. Non-adherence of our Smoke-Free Policy in guestrooms carries a Room Recovery Fee of RM400, to be borne by the guest(s) concerned.

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

Effective 01 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of RM3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%. Additionally, the RM10.00 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guest.

Sun cafe will be operating from 6.30 am to 4.00 pm from 28 Feb 2020 till further notice. Our room service remains available all day long.

Free carpark is subject to availability

Read More
Facilities
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Banquet
    • Connecting rooms
    • Family room
    • Fireplace in lobby
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Smoke-free
  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Wedding service
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Continental breakfast
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Transportation
    • Airport transfer
    • Car rental
    • Limited parking
    • Limo or town car service
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Shops
    • Supermarket
  • Things to Do
    • Fitness center
    • Outdoor pool
    • Spa
  • Kids and Pets
    • Babysitting
    • Babysitting with surcharge
  • Connectivity
    • Internet point
    • Free WiFi
  • Accessibilty
    • Wheelchair accessible
  • Shuttle Service
    • Airport transfer (surcharge)
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
      Need help?