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Sunway Hotel Georgetown Penang

Hotels
33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING Sunway Hotel Georgetown Penang
SWIMMING_POOL Sunway Hotel Georgetown Penang
LOBBY Sunway Hotel Georgetown Penang
LOBBY Sunway Hotel Georgetown Penang
SWIMMING_POOL Sunway Hotel Georgetown Penang
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Traveloka
8.6 Impressive
From 3,037 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
The room look exactly like the pictures and clean. Checking in was very easy. Staff was helpful and polite. Location is good. There are street food just next to the hotel. Highly recommended hotel in Penang. 👍
Lay B. A.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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Available Room Types in Sunway Hotel Georgetown Penang

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Per Night
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Check-in
Tue, 30 May 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 3,037 reviews
8.6
Impressive
Fantastic
1,008
Very Good
1,683
Satisfying
139
Average
207
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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All
strategic location (78)
affordable price (4)
excellent service (16)
easy check in (2)
great stay (1)
decent breakfast (1)
tasty food (5)
friendly staffs (18)
clean room (49)
easy to find food (6)
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Language
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TY
Tommy Y.
9.7
/ 10
25 Apr 2023
Good location, clean room, near food street.

1 people found this helpful

Accommodation's Reply

05 May 2023
Dear Tommy Yapius, Greetings from Sunway Hotel Georgetown. We are glad to hear that you are happy with your stay, and find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management.
LE
Lim E. P. A.
9.7
/ 10
17 Mar 2023
Holiday
The location was superb. I will definitely stay in Sunway again if I visit Penang again. Check in and check out was smooth and rooms were clean.

Find this review helpful?

Accommodation's Reply

20 Mar 2023
Dear Anna, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, and our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management.
WW
Wenpy W.
8.5
/ 10
21 Feb 2023
Medical
I had pleasant stay here. Near Komtar bus station. Spacious room. Nearby lots of hawker center.

1 people found this helpful

Accommodation's Reply

23 Feb 2023
Dear Wenpy, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management.
JM
Jamin M.
9.6
/ 10
26 Jan 2023

3 people found this helpful

Accommodation's Reply

31 Jan 2023
Dear Jamin, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with your stay. Please recommend us to your loved ones, we look forward to welcoming you and family again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
LS
Lee S. K.
8.8
/ 10
29 Oct 2022
Holiday
Great Location for travelers especially. 1st timer.

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Accommodation's Reply

08 Nov 2022
Dear Lee, Greetings from Sunway Hotel Georgetown. We are glad that you find our location strategic. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
LC
Lau C. C.
9.7
/ 10
18 Oct 2022
Nice location and big room at reasonable price. Right outside the hotel is Ban Heang store where you can get local pastries. A few more steps would lead you to a food street popular with tourists and locals. There ' s also a durian stall but you can't bring it into your hotel room for obvious reason.

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Accommodation's Reply

26 Oct 2022
Dear Lau, Greetings from Sunway Hotel Georgetown. We are glad that you find our location strategic, and the room conditions up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
NA
Nur A. A.
9.4
/ 10
06 Oct 2022
Staycation
Excellent from check in to check out. Flawless. Great clean hotel. Rooms very clean. Comfortable.

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Accommodation's Reply

11 Oct 2022
Dear Nur, Greetings from Sunway Hotel Georgetown. We are glad that you find our services and cleanliness up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
DS
Darwis S.
8.7
/ 10
15 Sep 2022
Medical
Room is spacious, however services were minimal. Were thankful they changed my room immediately after I found out my first room was flooding and leaking after my first night.

1 people found this helpful

Accommodation's Reply

21 Sep 2022
Dear Darwis, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with the size of our guest room, and our team was able to provide timely assistance. Rest assured that, the issue you mentioned has been resolved, as our team is committed to ensure your future visits to be pleasant ones. We would be truly thankful if you may recommend us to your loved ones, and look forward to welcoming you again soon. Thank you. Regards, The Management
yuenni l.
This is a private profile
8.5
/ 10
29 Jul 2022
Holiday
Old hotel but nice and clean. Food street just right infront of the door! Right place to stay for culinary lovers.

1 people found this helpful

Accommodation's Reply

01 Aug 2022
Dear Yuenni, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with your stay and find our location strategic. Please recommend us to your loved ones. we look forward to welcoming you again soon. Regards, The Management
SS
Sahirul S.
9.7
/ 10
13 May 2022
Holiday
Friendly receptionist. They guy who checked me in was really friendly and good.

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Accommodation's Reply

17 May 2022
Dear Sahirul, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with our services. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
General Check-in Instructions
- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. - With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. - Effective 01 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of RM3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%. Additionally, the RM10.00 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guest. - Sun cafe will be operating from 6.30 am to 4.00 pm from 28 Feb 2020 till further notice. Our room service remains available all day long.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 to be waived from Jan to Jun 2022 . The mentioned fee will kick-start from 01 July 2022 onwards and it will be collected from guest upon check in MYR10 tourism tax is not included in the room rate, to be collected from guest upon check-in
Guests must meet all the following requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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Hotel Description

Sunway Hotel Georgetown Penang is located in the heart of city life and the heritage attractions of Georgetown. For those of you travelling for business or leisure, the 250 rooms and suites available at Sunway Hotel Georgetown Penang offer the best accommodation for you to start and finish your day. Its location in the heart of downtown Georgetown allows you to go to any of the tourist attractions easily. Sunway Hotel Georgetown Penang promises a very comfortable stay for you. They provide a variety of excellent amenities for all of its guests.

How to Get to Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang is located in the heart of Georgetown. Georgetown is the capital of the state of Penang. Therefore, there are various ways that you can use to come to Sunway Hotel Georgetown Penang. You can take buses, trains, flights and even drive your own vehicle.

If you want to take a bus from Kuala Lumpur, you can take a bus from the Terminal Bersepadu Selatan (TBS) to the Butterworth Bus Terminal or Sungai Nibong Bus Terminal. The Butterworth Bus Terminal is located on the mainland off the island while the Sungai Nibong Bus Terminal is located within the island. If you want to travel from TBS to Butterworth Bus Terminal, you can get a bus from TBS to Penang. There are several bus companies that provide travel from TBS to Butterworth Bus Terminal. Travelling from TBS to Butterworth Bus Terminal Bus Terminal will take 4 hours and 13 minutes depending on traffic conditions at that time. When you have arrived at Butterworth Bus Terminal, you can take a ferry to Georgetown at a rate of RM 1.20. When you arrive at Georgetown Ferry Terminal, you can take a taxi to Sunway Hotel Georgetown Penang with only 23 minutes depending on traffic conditions at that time. You can also take the RapidPenang bus number 301 to Sunway Hotel Georgetown Penang.

You can also take a train to come to Georgetown. If you are coming from Kuala Lumpur, you can take the Electric Train Service (ETS) to Penang. Travelling from Kuala Lumpur (KL) Sentral Station to Butterworth Train Station will take about 4 hours. Once you have arrived at Butterworth Railway Station, you will need to take a ferry to go to Georgetown for a price of RM 1.20. When you arrive at Georgetown Ferry Terminal, you can take 301 bus or taxi to Sunway Hotel Georgetown Penang.

You can also take a flight to reach Georgetown. If you are from Kuala Lumpur, you can take a flight from Kuala Lumpur International Airport (KLIA) to Penang International Airport (PIA). Travelling from KLIA to PIA will take up to 1 hour. When you arrive at Penang International Airport, you can take a taxi to Sunway Hotel Georgetown Penang. The distance between Penang International Airport and Sunway Hotel Georgetown Penang is 16.9 km away. Travelling to Sunway Hotel Georgetown Penang by taxi will take 36 minutes depending on traffic at that time.

If you choose to drive your own car, you can follow this route proposal if you come from Kuala Lumpur via Jalan Duta Toll Plaza. From Jalan Duta toll plaza, head to Lebuhraya Utara - Selatan/E1 to Lebuhraya Tun Dr Lim Chong Eu/Route 3113 di Gelugor. Continue the journey at Lebuhraya Tun Dr Lim Chong Eu/Laluan 3113. Drive to Lorong Baru in George Town before arriving at Sunway Hotel Georgetown Pulau Pinang.

Different Types of Rooms in Sunway Hotel Georgetown Penang

There are several room types available at Sunway Hotel Georgetown Penang such as deluxe rooms, club rooms, premier rooms, super king deluxe rooms, family rooms and suites. Deluxe room features 1 king-size bed or 2 single beds. Other rooms at Sunway Hotel Georgetown Penang mostly have one king-size bed or 2 single beds. However, the room size is different.

Restaurants and Cafes in Sunway Hotel Georgetown Penang

There is a café at Sunway Hotel Georgetown Penang which is Sun Café. It is open daily from 6.30am to 11.00pm. You can get food at the cafe.

Facilities and Activities in Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang provides a variety of facilities for guests such as Wi-Fi and air conditioning in every room. A mini fridge is also included in each room.

Interesting Places near Sunway Hotel Georgetown Penang

Komtar - it is close to Sunway Hotel Georgetown Penang. You can go to Komtar by foot also. Komtar is Penang's main landmark.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Public Facilities
  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
General
  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
Hotel Services
  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Continental breakfast
Business Facilities
  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
Transportation
  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service
Nearby Facilities
  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket
Things to Do
  • Fitness center
  • Outdoor pool
  • Spa
Kids and Pets
  • Babysitting
  • Babysitting with surcharge
Connectivity
  • Internet point
  • Free WiFi
Accessibilty
  • Wheelchair accessible
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 568 Hotels in Penang Island

Most commonly asked questions about Sunway Hotel Georgetown Penang

What are available facilities at Sunway Hotel Georgetown Penang?

There are top facilites at Sunway Hotel Georgetown Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sunway Hotel Georgetown Penang?

The standard check-in time at Sunway Hotel Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Sunway Hotel Georgetown Penang provide breakfast?

Yes, Sunway Hotel Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.


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