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Sunway Putra Hotel Kuala Lumpur

Hotels
100, Jalan Putra, Medan Tuanku, Kuala Lumpur, Malaysia, 50350
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
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Traveloka
8.7 Impressive
From 2,412 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Spacious room and cosy. Nice view. Surely recommended.
Aishah A. N. O.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

100, Jalan Putra, Medan Tuanku, Kuala Lumpur, Malaysia, 50350
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Check-in
Thu, 26 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 2,412 reviews
8.7
Impressive
Fantastic
991
Very Good
1,140
Satisfying
91
Average
190
Poor
0
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Meal
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Service
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strategic location (19)
great accommodation (1)
friendly staffs (16)
clean room (1)
affordable price (1)
excellent service (9)
spacious room (22)
tasty food (6)
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FM
1 Reviews
8.5
/ 10
8.5
Business
Happy stay. Hotel was good and nxt to Mall. Easy shopping.

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MH
1 Reviews
6.7
/ 10
6.7
Holiday
The buffet was awesome and the room service was okay. However the room itself was lacking in terms of cleanliness. Theres stains on the towel and some part of the toilets looks dirty/moldy.

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Sa
3 Reviews
10
/ 10
10
Staycation
Spacious, Comfy, Super Clean & Branded Toileterries. Delicious Breakfast. Free Parking. I will stay again. Thank you for superd staff. 👍.

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NL
2 Reviews
10
/ 10
10
Staycation
My stay was magnificent. All the staff from Receptionists to services were excellent. Definitely will repeat again in future. The in dining food was delicious 10/10, breakfast buffet were outrageous. 10/10. Just a bit flawed in our bedroom when bathroom shower drain was a bit blocked. The water run slower but overall my experience was unforgettable. Stay to enjoy my Hari Raya break was not wasted. Shout out to your receptionist staff for everything great happen to us. Peace.

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This is a private profile
6.3
/ 10
6.3
Staycation
Had been staying there for more than a week and paid (not just one but two rooms). On the last day, I requested late check out due to flight delay (reschedule at later hours), and I had two senior citizens along with me. The staff who called my room (#1234 & #1238) on 22/04/2022, told me that I couldn't had late check out even though I would wanted to pay for the late check out fees; said the hotel was fully booked. I checked out various hotel booking's sites and surprisingly found the availability of the rooms same as those we were staying at. What's the real reason behind this. Excuse? Need clear explanation from sunway putra hotel management!

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This is a private profile
6
/ 10
6
Staycation
Stayed there for a bit over a week. On the last day, we were there, I requested a late check out for about 3-4 hours (my flight Was delayed and rescheduled until late in the afternoon) And I was willing to pay the extra hourly charges. Staff who called my room (# 1234 & # 1238) and whom I talked to on that day (April 22, 2022, at around 10:30a. M), said "No late check out" because the hotel was fully booked. I checked various sites to see if the hotel was indeed full booked; Surprisingly, many rooms were still available and could be booked. Very disappointed after enjoying the week's stay there. Hotel management should give better education to the staff to be more understanding about their guest situation, especially us that had been staying there for a bit over a week.

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AA
1 Reviews
9.7
/ 10
9.7
Business
Spacious room and cosy. Nice view. Surely recommended.

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AR
1 Reviews
9.4
/ 10
9.4
Business
Everything is OK and my plan is to stay there again for my next vacation.

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NS
1 Reviews
9.4
/ 10
9.4
Staycation
Everything was great. The hotel despite it being like an older hotel in the city, still my favorite place to stay and my first choice whenever I visit Kuala Lumpur because of how comfortable and convenience it is location wise. The only cons for me was the lift waiting time during check out (to be fair it was on the weekend) but still 30-40 minutes is a LONG time to wait just to get down.

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AZ
10
/ 10
10
Business
Spacious deluxe room, very comfortable, great facilities, thanks to all the staff, they are excellent.

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Sunway Putra Hotel Kuala Lumpur is located directly opposite the World Trade Centre Kuala Lumpur (formerly known as PWTC). The 650-room hotel is located in the heart of the Diamond Triangle, one of Kuala Lumpur’s most eclectic districts, synonymous for its vibrant street scenes, lined with local and trendy cafes and bars, bustling markets, historic landmarks, and a melting pot of Asian cultures and traditions. This hotel forms part of an integrated development and connected to the multi award-winning Sunway Putra Mall, home to one of the largest dining options with over 80 renowned food and beverage outlets, specialty restaurants and a lively food emporium atmosphere; plus, over 300 local, regional and international brands spread over eight levels of retail floors.

Strategically located at the confluence of several expressways and the hotel is directly connected to the PWTC light rail transit station, guests have unrivalled accessibility and connectivity to other hotspots such as KL Sentral, Publika, Mont Kiara and Bangsar.

Just less than 3km from the hotel is the Kuala Lumpur City Centre (KLCC) where the iconic Petronas Twin Towers dominate the skyline. The KLCC and Bukit Bintang enclaves also enthrall visitors with a wide and eclectic range of shopping, dining and entertainment options. The hotel is just a 45-minute drive from the Kuala Lumpur International Airport (KLIA).

There are many transport services available in this city that can facilitate travellers to move. For your knowledge, the hotel has received an overwhelming response from guests who have stayed here. They are very satisfied with the service provided and the staff here are very customer-friendly. In addition, the rooms provided here are very comfortable and tidy. Furthermore, the hotel is in a very strategic place where there is a very efficient public transport network. It can make it easy for guests to move anywhere easily.

How to get to Sunway Putra Hotel Kuala Lumpur

To get to Sunway Putra Hotel, you can also take your own vehicle where you have to head to the city centre where the hotel is located in front of the World Trade Centre Kuala Lumpur. For anyone travelling on a flight to Sunway Putra Hotel, the distance from Kuala Lumpur International Airport (KLIA) is 47 km or from Sultan Abdul Aziz Shah Airport is 16.57 km by taxi. Additionally, to those who take the LRT and KTM, the distance taken to this hotel is 0.10 km from PWTC LRT station and 0.25 KTM Putra station.

Different Types of Rooms in Sunway Putra Hotel

Sunway Putra Hotel offers nine room types to guests who will stay here. Among the rooms are the Superior Room, Deluxe Room, Club Room, Family Room, Club Suite and Suite Room. Each room offered at this hotel has its own distinctive features and you can choose the room you like.

If you are on holiday with family members, choose the hotel's Family room. This room is designed with a dining area, a selection of king or twin beds, mini-fridge and more. This room accommodates two adults and two children and provides added comfort and spaciousness.

Restaurants and Cafes in Sunway Putra Hotel

Among the restaurants in the hotel is the Coffee House which provides a variety of high-quality food, a combination of local cuisine and western favourites.

Facilities and Activities in Sunway Putra Hotel

The hotel provides a wide range of facilities to guests staying here. The facilities provided here include a swimming pool that allows guests to swim laps or just relax by the pool. An attached children's pool provides kids a fun day out by the pool.

Other services and amenities include free parking for hotel guests, free WiFi , laundry and dry cleaning services, and a restaurant and a lounge that provide a variety of cusines and beverage offerings.

Interesting Places in Sunway Putra Hotel

Kuala Lumpur Shopping Malls - Kuala Lumpur is a shopping haven for those who love to shop, whether for luxury brands or high-street mechandising. Among the shopping centres located around Sunway Putra Hotel are Suria KLCC, Pavillion, The Gardens & Midvalley Megamall, Sogo, and more. If you're looking to purchase fabrics, Jalan Tuanku Abdul Rahman or better known as Jalan TAR is the place to be.

Kuala Lumpur - The hotel is also close to the Kuala Lumpur Tower. Here you have the opportunity to see the city from high above from this tower's observation deck. KL Tower is a 10-minute drive from the hotel. Among the places you are most likely to visit with children include the KL Bird Park, Butterfly Park, Aquaria KLCC and Petrosains KLCC.

Craft Complex - You also have the opportunity to visit Karyaneka an Jalan Conlay. Karyaneka is home to a wide collection of rich items of handicraft reflecting Malaysia's ethnic and cultural heritage. The centre sells batik, rattan baskets, blowpipes, beautiful gifts, home decors and souvenier items. Besides Karyaneka, there is also a Craft Museum which concentrates on exhibiting culture. Here, you will be given the opportunity to learn about Malaysian handicrafts with live demonstrations and hands-on sessions.

Hotel Policy

Identification Card:
You may be required to present valid government issued identification at check-in, along with credit card or cash to cover deposits and incidentals.

Special Request:
Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Children Policy:
Children under 12 years old are not permitted into The Club Lounge. Children over 12 years old must be accompanied by an adult.

SST & TTX:
Please be informed, hotel rates are now quoted nett in Ringgit Malaysia (MYR) inclusive of 0 percent service tax (SST). Additionally, exemption of Tourism Tax (TTx) will be given to all foreign tourists staying at any accommodation in Malaysia. These National Economic Recovery Plan initiatives are valid until 30 June 2021.

SUNWAYSAFESTAY:
Guests will be pleased and reassured by the hotel’s renewed focus on safety and well-being with SunwaySafeStay; which incorporates five pillars of safety and hygiene measures with over 30 protocols of enhanced cleaning practices, assurance and well-being standards, providing each guest with a peace of mind whenever they choose to stay with us.

Facilities that are closed include the hotel’s swimming pool, fitness centre, Coffee House and Atrium Lounge.

Sunway Putra Hotel Kuala Lumpur welcomes all fully vaccinated guests. Our swimming pool and fitness centre are now open with limited capacity. Reservations are required 2 hours prior to usage for both facilities. For your safety and ease of mind, the screening of the MySejahtera app for risk status (Low Risk and No Symptoms) is mandatory, and proof of vaccination is required.

Facilities
Hotel Services
  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Cafe
  • Early bird breakfast
  • Set menu dinner
  • Snacks
  • Dietary menu
  • Vegetarian meal
Public Facilities
  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV
Business Facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket
General
  • AC
  • Ballroom
  • Family room
  • Non-smoking room
  • Smoke-free
Accessibilty
  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible
Things to Do
  • Fitness center
  • Outdoor pool
  • Steam room
Transportation
  • Limo or town car service
  • Valet parking (surcharge)
Shuttle Service
  • Airport transfer (surcharge)
  • Airport transfer
Family-friendly Facilities
  • Children pool
Kids and Pets
  • Babysitting with surcharge
Connectivity
  • Free WiFi
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